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Summary of reviewsHotel American in Venlo garners high praise for its central and convenient location, making it an excellent base for exploring the city's attractions and easily accessing transportation links. The proximity to the train station and city center, along with the availability of nearby parking, adds to the hotel's appeal, making it an ideal choice for both short stays and longer visits.
The breakfast service at Hotel American is well-received for its variety and quality. Guests appreciate the ample choices, including fresh rolls, croissants and perfectly brewed coffee, served in a clean and inviting environment. The on-site dining experiences, particularly the dinners, receive high marks for delicious food and a comprehensive menu with many enjoying the cozy and pleasant atmosphere of the dining rooms and bar.
The hotel's staff are consistently highlighted as one of its strongest assets. Guests commend the friendly, helpful and professional service provided by the team, which significantly enhances the welcoming atmosphere and overall guest experience.
Despite the positive aspects, the guest rooms at Hotel American are a notable area of concern. While clean and functional, the rooms are often described as outdated and in need of renovation. Issues such as poor soundproofing, high temperatures and the lack of modern amenities are frequently pointed out. Cleanliness receives mixed reviews; although many guests find the rooms tidy, there are recurring complaints about dirty carpets, mold in bathrooms and overall maintenance issues.
Hotel American also faces challenges regarding its parking facilities. While there are nearby solutions, the absence of a dedicated hotel parking lot and inconsistent parking experiences contribute to some dissatisfaction among guests.
For families, the hotel's central location and friendly staff are beneficial, providing easy access to local attractions and creating a generally pleasant stay. However, potential noise from nearby nightlife and events may affect the family's comfort.
In summary, Hotel American stands out for its excellent location, quality dining and exceptional staff. However, improving room conditions and addressing specific cleanliness and parking issues could significantly enhance the overall guest experience. Show more
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Categories
Hotel near Nightlife Spots
Located on Keulsepoort in Venlo, Hotel American is situated in a central area with access to nightlife. The hotel's location allows guests to easily explore the city's bars and restaurants.
Small Hotel
Located centrally, Hotel American provides a blend of comfort and convenience. Its smaller size allows for personalized service, making it a cozy choice for travelers.
3-Star Hotel
Situated in Venlo, Hotel American offers comfortable accommodations and essential amenities. It provides reliable service and a convenient base for exploring the city.
Family Friendly Hotel
Business Hotel
Room Types
Double RoomThis room has a TV and a private bathroom.
Triple RoomThis room has a TV and a private bathroom.
Single RoomThis room has a TV and a private bathroom.
Guest Reviews
7.0
Good
Location
Hotel American in Venlo boasts an enviable location that consistently garners praise from its guests. Situated right in the heart of the city, the hotel is perfectly positioned for those looking to explore Venlo, whether on foot or by train. The close proximity to the train station, a mere few minutes' walk, makes it incredibly convenient for travelers. Guests frequently mention the ease of access to the city center with all its shops, cafes and historical sites within walking distance.
The central position is ideal for visitors aiming to enjoy Venlo's shopping streets, entertainment centers and the old town's charm. Additionally, the hotel provides a great base for those moving on quickly, making it suitable for short stays as well. The combination of location and price delivers excellent value for money and the convenience of nearby parking adds to the overall appeal.
Moreover, the hotel offers a good balance between proximity to lively areas and a peaceful environment. Reviews highlight its beautiful surroundings and the quiet start to the city center. Overall, Hotel American's prime location coupled with its welcoming atmosphere and accessibility ensures it is repeatedly recommended by guests.
Breakfast
The breakfast experience at Hotel American generally receives positive feedback with frequent mentions of it being delicious, very good and plentiful. Guests appreciate the variety of options available at the breakfast buffet, including fresh rolls, croissants and perfect coffee. Despite being described by some as simple, the offerings are often noted to be sufficient and appealing, presented in a clean and inviting atmosphere. The breakfast room itself is cited as a cozy and beautiful space where everything is well taken care of.
However, a few guests mentioned that the breakfast selection could use more diversity and noted instances where items were not replenished quickly. Specific minor criticisms included the lack of margarine, early breakfast timings not aligning with travel plans and a desire for additional fresh fruit or muesli.
Overall, the breakfast at Hotel American is well-liked for its abundant choices and quality, set in a pleasant environment, making the inclusive breakfast a worthwhile part of the stay.
Dinner
Hotel American garners high praise for its dining experiences, featuring a cozy bar and an on-site restaurant that many guests find delightful. The cuisine is consistently described as very good to excellent with numerous reviews highlighting delicious dinners and comprehensive menus. The food quality stands out with dishes like the Chicken Satay receiving special mentions.
The dining spaces themselves add to the culinary enjoyment. Guests appreciate the lovely and beautiful dining rooms, where they can enjoy meals in a peaceful atmosphere. The bar also serves a variety of drinks, making it an inviting spot for relaxing after a meal.
Breakfasts at the hotel are noted for their variety and quality, served in a charming dining setting that sets a pleasant tone for the day. Evening meals are equally commendable and the restaurant's flexible hours until 11:30 PM offer great convenience for late diners.
Overall, the restaurant and its offerings come highly recommended, providing guests with excellent quality and a satisfying dining experience during their stay.
Rooms
The guest reviews of 'Hotel American' convey a mixed experience regarding the rooms of the hotel with several recurring themes. Many reviews consistently mention that the rooms are clean, tidy and cozy. Guests appreciate the rooms being functional and sufficient for a short stay. However, the predominant sentiment is that the rooms are significantly outdated, featuring old-fashioned furniture and decor. Many guests noted that the rooms, including the bathrooms, are small and often cramped. Issues such as poor soundproofing, high room temperature and the absence of modern amenities like air conditioning or mini-fridges were common concerns. Furthermore, some reviews highlighted problems with unpleasant odors and inadequate room maintenance. Overall, the rooms are considered functional and clean but are in dire need of renovation and modernization to meet current standards and improve guest comfort.
Beds
The beds at Hotel American have garnered a mixed response from guests. Many appreciated the soft and comfortable nature of the mattresses, describing them as delightful, super comfortable and wonderfully soft. While the softness of the beds was a highlight for some, others found it excessive with several reviews citing the beds as too soft, saggy or worn out, leading to uncomfortable sleep experiences. Issues such as loose or easily sliding apart beds, small and narrow sizes and visible indentations were also mentioned. Despite these varied opinions, it's clear that the hotel strives to maintain good bedding hygiene with many reviews praising the cleanliness of the beds and bedding. For those considering a stay, it might be wise to note personal preferences for mattress firmness, as the overwhelmingly soft nature of the beds might not suit everyone.
Cleanliness
Hotel American presents a mixed picture regarding its cleanliness, based on guest reviews. Positively, many guests found their rooms to be clean and acknowledged the general tidiness and hygiene within the hotel. Guests frequently praised the hotel for having clean bed linens, towels and usable facilities, noting that everything was neat and hygienic. The regular cleaning service of the rooms also received positive remarks and some guests appreciated the adequate level of basic cleanliness, particularly given the room rates.
However, there's a significant undercurrent of dissatisfaction due to specific cleanliness issues. A number of guests pointed out the state of the carpets, which were often described as dirty, stained or dusty. Complaints extended to mold in the shower trays and bathrooms, along with grime and cobwebs in various areas. The hotel's outdated furnishings and decor exacerbated these issues with worn-out carpets and old furniture contributing to an overall perception of poor maintenance.
In conclusion, while the general cleanliness of Hotel American is commendable with several guests noting a clean and tidy environment, there is substantial room for improvement. Particular attention should be paid to the carpets, bathrooms and overall maintenance to enhance the guest experience. The hotel would benefit significantly from a thorough renovation to address these recurring issues and align its facilities with the positive expectations set by some aspects of its cleanliness.
Staff
The reviews for 'Hotel American' paint a consistently positive picture of the hotel's staff, who are described as exceptionally friendly, accommodating and efficient. Guests repeatedly appreciate the warm and welcoming atmosphere created by the employees, noting that the staff were not only courteous and professional but also exceptionally helpful in various situations, such as during emergencies.
The reception frequently receives high praise for being kind, attentive and informative with many guests mentioning that they felt genuinely welcomed from the moment they arrived. The outstanding customer service extends to all areas of the hotel, where the staff's attentiveness and readiness to assist stood out, creating a smooth and enjoyable experience for guests.
Overall, the positive feedback highlights that guests can expect a very friendly, helpful and efficient team that contributes significantly to the charm and appeal of 'Hotel American'.
Wi-Fi
Hotel American offers a mixed experience in terms of wifi connectivity. While some guests reported no issues and found the wifi service to be good, others experienced instability and had trouble connecting their devices, particularly laptops. The network was described as open, which may not be ideal for business travelers seeking secure connections. Therefore, it may be beneficial for potential guests to consider their wifi needs before booking and perhaps rely on mobile data if reliable internet access is a priority.
Parking
Guest reviews of Hotel American provide a mixed picture regarding parking facilities. Positive notes highlight the availability of parking garages nearby, some as close as 100 meters. Guests also appreciated that parking was free overnight in certain areas and ample parking options were found in the vicinity. Additionally, a designated place to park bicycles was viewed favorably by cyclists.
However, several reviews noted significant drawbacks. There is no private hotel-owned parking, which resulted in many guests finding parking to be difficult and confusing. The nearest parking garage was reported to be 800 meters away in some instances. Paid parking was frequently mentioned with some guests specifically citing a cost of 29€ for two days. The inconsistency in parking arrangements, such as limited spaces and locked parks at night, contributed to an overall unsatisfactory experience for some visitors. In summary, while there are nearby parking solutions, guests often faced challenges due to the lack of a dedicated, free hotel parking lot.
Family
Hotel American in Venlo is generally viewed favorably by families seeking a getaway. The staff has been described as family-friendly and there are thoughtful provisions like child-proof bed rails. Although one review mentioned an extra children’s bed merely being an extra single bed, the hotel’s tidy rooms and central location add to its appeal.
Venlo itself is noted as a wonderful place for families, providing easy access to the nearby town of Arcen by bus, making it convenient for excursions. Breakfast options include cornflakes, catering to children’s preferences.
However, some reviews indicated potential downsides for families. During certain times, the hotel can become noisy, particularly if large groups are celebrating events like bachelor parties, which might detract from the serene family atmosphere. While most reviews vouch for its suitability for small kids, a few mentioned it might not be the best choice for children overall.
In summary, Hotel American offers a mostly pleasant stay for families with younger children, but it’s worth noting the potential for noise and ensuring the timing of your stay coincides with a more family-oriented crowd.
Nightlife
Hotel American is a great choice for travelers looking to immerse themselves in the vibrant nightlife without going too far from their accommodation. Conveniently located close to the city center, guests can easily access numerous lively pubs and entertainment venues. Despite some noise from the active streets and occasional disturbances until midnight, the central location proves beneficial for those wishing to explore the nightlife. It's an excellent spot for party-goers and those who plan to enjoy city evenings. Additionally, the hotel offers a good breakfast and friendly staff, enhancing the overall experience. While not all areas are completely quiet, the hustle and bustle mainly subsides after midnight.
3 Star
Hotel American is characterized largely by its budget-friendly offerings, providing a fair value for those mindful of their spending. Guests have mentioned that while it meets the expectations of a three-star establishment, the experience skews closer to two stars in terms of facilities. The hotel is noted for its simple, three-star quality, making it an acceptable choice for the price.
However, it is important to set realistic expectations as the rooms and furniture are outdated with no air conditioning and some areas needing renovation. Cleanliness is maintained at a standard level appropriate for a budget-conscious hotel. Despite its older decor and dated amenities, the overall experience is deemed reasonable given the lower price point.
For those seeking a basic, affordable stay without the frills of higher-tier accommodations, Hotel American provides a satisfactory option.
Business
Hotel American caters well to business travelers, offering a range of amenities conducive to work-related stays. The hotel features a conference center that is suitable for business conferences and meetings, making it a good choice for hosting such events. Ground floor rooms are particularly noted for their suitability for business guests, ensuring convenience during short work trips. However, some aspects may need improvement for an optimal business stay, such as the open WiFi, which might not meet the security needs for professional use and the limited vegetarian options. Despite these minor setbacks, the hotel stands out as a reliable business hotel, particularly for over weekend trips or one-night stays tied to work engagements.
Accessible
Hotel American is praised for its superb location, being within easy walking distance of both the train station and the city center. Guests find it convenient for exploring the local sights, bars and restaurants, enjoying the benefit of its placement within a pedestrian area. The hotel is also reachable from various directions, including from the west and Germany, making it a convenient choice for international travelers.
However, there are mixed reviews concerning the hotel's internal accessibility. While there is an elevator on the premises, some guests reported instances where the elevator was not operational, which could pose an inconvenience for those relying on it. Despite this, the hotel remains a popular choice for its overall accessibility and central locality.
No, Hotel American doesn't have any pool.
No, a spa isn't available at Hotel American.
No, Hotel American doesn't allow dogs.
No, parking facilities aren't available at Hotel American.