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Grand Hotel Villa Itria Congress & Spa

Viagrande , Via Aniante 3 (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrand Hotel Villa Itria Congress & Spa is celebrated for its strategic location, nestled amidst serene greenery, making it an ideal retreat for exploring Sicily's famed attractions like Mount Etna and Catania. The hotel's quiet setting away from bustling city life suits those with cars, offering ample parking and ease of access for events and excursions.

Guests frequently commend the breakfast experience for its variety and quality, with an extensive selection of sweet and savory options. The breakfast, highlighted by homemade and local flavors, is considered one of the better ones in Sicily, despite minor replenishment issues. Evening meals in the hotel restaurant also receive high praise for their flavor, presentation, and service, especially the fried specialties like arancini.

The rooms at the hotel are noted for their spaciousness, cleanliness, and modern amenities. While some guests mention that certain rooms could benefit from updates, the overall room experience is quite positive, bolstered by consistently helpful staff. The housekeeping team maintains a high standard of cleanliness throughout the hotel, adding to the welcoming atmosphere.

Exceptional staff professionalism and friendliness contribute significantly to guest satisfaction, with the team going above and beyond to meet visitor needs. While most interactions are positive, there is a note of variability in personal interactions, which does not detract from the overall impression of attentive service.

The hotel's spa is a standout feature, admired for its quality facilities and professional staff. Although some guests find the additional spa fees unexpected, the amenity remains a favorite among visitors, alongside the well-maintained outdoor pool which offers a refreshing escape, despite some access restrictions.

Family travelers find the hotel accommodating, with spacious family rooms and a pet-friendly policy enhancing their stay. While pool access can be limited during peak times, families enjoy the welcoming environment and services.

While Wi-Fi receives mixed reviews, often dependent on location within the hotel, the availability of free internet is appreciated. Parking, although occasionally challenging, is generally ample and adds to the hotel's convenience.

In summary, Grand Hotel Villa Itria Congress & Spa offers a pleasing blend of comfort, service, and amenities, drawing guests who appreciate a relaxed atmosphere with easy access to Sicily's attractions. Despite a few areas for improvement, the hotel maintains a reputation for delivering a satisfying and memorable experience.
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Hotel with Spa

This hotel features a large spa with a variety of treatments and facilities, including a sauna, Turkish bath, and relaxation area. The spa provides a comprehensive wellness experience, promoting relaxation and rejuvenation. The hotel's congress facilities make it suitable for both leisure and business travelers.

Dog Friendly Hotel

Pets are allowed upon request, although charges may apply. The hotel provides spacious, air-conditioned rooms and features an outdoor swimming pool and wellness center. Small dogs and cats are allowed on request.

Romantic Hotel

Grand Hotel Villa Itria Congress & Spa provides a relaxing escape with its spa facilities and comfortable accommodations. Couples can enjoy a romantic and rejuvenating stay.

Business Hotel

The name indicates the hotel is equipped for congresses, suggesting suitable facilities for business travelers. Further details were not available in the provided information.

Hotel with Parking

This hotel offers free parking and a spa. It also provides a spacious outdoor pool and is known for its exceptional customer ratings and dedicated staff.

4-Star Hotel

Located in Viagrande, it features a congress center and spa facilities. Offers a blend of business and leisure amenities. Suitable for both conferences and relaxation.

Hotel with Outdoor Pool

This hotel has outdoor pool facilities, offering a relaxing environment. It also offers congress and spa facilities.

Hotel with Indoor Pool

This hotel boasts a congress center and spa, including an indoor pool, making it suitable for both business and leisure travelers. The spa facilities enhance the overall experience for guests seeking relaxation.

Hotel with Heated Pool

The wellness center at this hotel includes a heated indoor pool equipped with cervical jets, a Jacuzzi with chromotherapy, a sauna, a Turkish bath, and emotional showers, providing a complete relaxation experience.

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Outdoor Pool

Accessible Hotel

Hotel with Gym

Room Types

Junior Suite This spacious, air-conditioned junior suite is set on a split level and features a living area plus a balcony. It comes with free Wi-Fi and a flat-screen TV with satellite channels. The private bathroom is complete with shower, toiletries, and hairdryer.

Classic Double or Twin Room Air-conditioned room with free Wi-Fi, and a flat-screen TV with satellite channels. The private bathroom is complete with a shower, toiletries, and hairdryer.

Suite Spacious air-conditioned suite with free Wi-Fi, and a flat-screen TV with satellite channels. Features a balcony with garden views, and the private bathroom is complete with bath or shower, toiletries, and hairdryer.

Superior Double or Twin Room Air-conditioned room with free Wi-Fi, and a flat-screen TV with satellite channels. It features a minibar and a private bathroom with shower, toiletries, and hairdryer.

Family Room Air-conditioned room with free Wi-Fi, and a flat-screen TV with satellite channels. The private bathroom is complete with a shower, toiletries, and hairdryer.

Small Double Room The double room features a terrace. The unit offers 1 bed.

About Grand Hotel Villa Itria Congress & Spa

License: 19087053A204320, IT087053A1EZMFFZIV

Guest Reviews

8.0

Very Good

Location

Grand Hotel Villa Itria Congress & Spa enjoys a convenient and strategic location, particularly for those wishing to explore prominent Sicilian destinations such as Mount Etna, Catania, and the east coast. While it's situated slightly outside Catania's center, it benefits from a quiet, serene atmosphere surrounded by greenery, which many guests find relaxing. This location is particularly favorable for visitors with a car, as it offers easy access to explore Etna and attend local events or weddings. Parking is ample and hassle-free, adding further convenience.

Despite being slightly off the main path and in a less vibrant surrounding area, the hotel compensates with its elegant structure and well-maintained facilities, including a notable spa and a pleasant breakfast room with diverse options. The plentiful amenities inside the hotel cater well to guests, whether for a leisurely stay or business purposes. While getting there can be challenging without a vehicle, the peaceful setting and clean air at the foot of Mount Etna make it a desirable choice for those looking to enjoy a relaxing and scenic stay in Sicily.

Breakfast

Visitors to Grand Hotel Villa Itria Congress & Spa have weighed in on the breakfast experience at this luxurious destination, and the consensus is largely positive. The breakfast options stand out for their variety and quality, offering a delightful mix of sweet and savory dishes. Many guests commend the abundance and generosity of the offerings, highlighting the homemade items that contribute to the overall satisfaction. The breakfast is often described as better than most places in Sicily, balancing taste with diversity.

Patrons appreciated the excellent quality, with numerous references to the buffet's wide selection that caters to different preferences and provides ample choices each morning. From small pizzas and arancini to traditional pastries, the breakfast buffet holds appeal for those seeking authentic local flavors alongside a standard continental spread.

Notably, some reviews did mention areas for improvement, such as occasional replenishment challenges and a lack of variety on certain days. Despite a few criticisms about the fruit quality and repetitive options, the breakfast remains a celebrated aspect of the hotel experience, supported by attentive and courteous staff ensuring a pleasant dining atmosphere. Overall, guests have rated the breakfast highly, aligning with the hotel's reputation for offering a superb stay complemented by a great start to the day.

Dinner

Grand Hotel Villa Itria Congress & Spa offers a dining experience that is consistently praised for its high-quality meals and professional service. The restaurant's team, including the maître and dining personnel, are noted for their competence and hospitality, contributing to a pleasant and cheerful atmosphere. Diners can expect superior and refined dishes, often highlighted for their fantastic flavors and excellent presentation. Special mention is given to the fried items, like arancini and zucchini flowers, which are particularly well-received. The dinner selection is diverse, ensuring a variety of choices for guests. While most guests are delighted with the service and cuisine, there are occasional hiccups with drink service. Despite this, the restaurant maintains an overall positive reputation, aligning with the hotel's business-oriented nature and accommodating to events such as weddings. For those looking to explore beyond the hotel, an excellent Sicilian restaurant is conveniently located just a short walk away, offering an alternative dining experience.

Rooms

The Grand Hotel Villa Itria Congress & Spa offers an inviting array of rooms that consistently impress guests with their spaciousness and cleanliness. Many visitors appreciate the bright and well-appointed accommodations, which are described as beautiful, elegant, and equipped with all the necessary comforts including reliable WiFi and air conditioning. The staff frequently receive commendations for their helpfulness and the overall cleanliness of both rooms and common areas enhances the guest experience. The Junior Suites stand out for their modern furnishings and ample space, often exceeding visitor expectations. However, some guests note that certain rooms could benefit from modernization as they appear a bit outdated, with occasional maintenance issues like air conditioning glitches and bathroom wear. Beds can sometimes be a point of contention, as twin beds paired to form a king may not always meet comfort preferences. Despite these minor drawbacks, the hotel's proximity to Catania and the quality of its restaurant contribute to its appeal for travelers seeking a comfortable stay just outside the city.

Beds

When it comes to the sleeping arrangements at the Grand Hotel Villa Itria Congress & Spa, numerous guests have praised the hotel for its comfortable beds. Many visitors found the beds to be very comfortable, with some describing them as king-sized, large, and incredibly satisfying to rest on. The soft sheets and quality bedding have also contributed to a restful night, enhancing the overall experience.

However, there have been some noted issues, particularly with beds composed of two single mattresses that tended to separate, causing discomfort. Some guests found the beds to be too hard, while the third bed and extra beds intended for children were reported to be small and uncomfortable. Lastly, a mattress mismatch with the bed frame was another concern mentioned, though not appearing to overshadow the general positive sentiment.

Despite these occasional drawbacks, the consensus indicates that most guests enjoy a comfortable sleep experience at the hotel. Spacious and clean rooms further complement the positive aspects of the bedding, making the Grand Hotel Villa Itria a generally pleasing place for a restful stay.

Cleanliness

Grand Hotel Villa Itria Congress & Spa is frequently praised for its cleanliness. Guests often describe the hotel as spotlessly clean, with many emphasizing the immaculate condition of the whole structure. The rooms are highlighted as being clean, modern, and spacious, contributing to a comfortable stay. Reviewers mention that the hotel is well-maintained and the environment is both clean and elegant, enhancing the overall appeal. Visitors commend the kind and efficient staff, which further enhances the sense of cleanliness and order throughout the hotel. Despite occasional comments about specific areas needing attention, such as terraces and some older amenities, the general consensus is that the hotel maintains a high standard of cleanliness, offering a tidy and pleasant environment for guests.

Staff

At Grand Hotel Villa Itria Congress & Spa, guests consistently praise the staff's exceptional professionalism and friendliness, highlighting their attentiveness and willingness to go the extra mile. The hotel team is described as welcoming, kind, and incredibly helpful, with particular mentions of their courteous and affable nature. Housekeeping staff receives special recognition for their welcoming attitude, while the restaurant staff is noted for their professional expertise.

Overall, the staff is highly attentive to detail and responsive to guests' needs, ensuring a pleasant experience throughout. Many reviews emphasize the staff's ability to accommodate requests with a smile, which adds a personal touch to the hotel's service. The receptionists are helpful and polite, although a few reviews mention variability in politeness among certain staff members.

Guests also appreciate the language skills of some staff members, including a waiter who speaks French, enhancing communication and comfort. The hotel's organizational skills are highlighted with mentions of activities like a superb driving tour for Etna. While occasional minor concerns are noted, the positive experiences overwhelmingly reflect a team dedicated to fostering a warm and accommodating environment, contributing significantly to the overall satisfaction of guests.

Wi-Fi

The Wi-Fi experience at Grand Hotel Villa Itria Congress & Spa has garnered mixed reviews from guests. While some have experienced super-fast and reliable connections, others found the signal to be weak and the connection process peculiar, as initial connectivity is required in the lobby. Guests appreciated the good coverage and the fact that Wi-Fi is offered free of charge, though not all found it strong enough for seamless access in their rooms. Despite occasional connectivity issues, many found the wireless internet service satisfactory during their stay.

Spa

The spa at Grand Hotel Villa Itria Congress & Spa is consistently praised for its exceptional quality and well-equipped facilities. Guests frequently commend the spa for its beauty, sizable space, and welcoming atmosphere, noting an indoor pool, gym, and well-managed wellness services. Many describe their experiences as fantastic and find the spa truly noteworthy. The professional and friendly staff enhance the relaxing environment, with visitors appreciating the overall organization and efficiency.

While there are numerous positive comments, some guests mentioned needing to pay an additional fee to access the spa and wellness area, which they found expensive for a four-star hotel. Limited access was also a concern, especially during times of renovation or unexpected closures. Nonetheless, those who spent time in the wellness center generally left satisfied, noting it as a standout feature of the hotel. The spa's pet-friendly policy is a notable mention, adding an extra layer of convenience for some visitors. Despite occasional issues with space and discreet odor in the jacuzzi, the consensus remains that the spa offers excellent services that contribute significantly to the hotel's appeal.

Pool

Grand Hotel Villa Itria Congress & Spa boasts a large, picturesque outdoor pool surrounded by lush gardens, providing an inviting and pleasant setting for relaxation. The pool area is well-maintained and equipped with ample sun loungers and comfortable seating, with towels readily available for guests. Many find the pool to be remarkable, offering a serene escape with clear and slightly cool water, though opinions vary on the temperature.

Despite its appeal, the pool comes with certain regulations and accessibility challenges. It closes relatively early at 5 PM, limiting evening enjoyment, and requires the wearing of a bathing cap, which some guests find inconvenient. Access for children is limited to designated hours and incurs an additional fee, though there are moments when the area is perfectly suited for families.

While the pool is a significant highlight, its use is often restricted due to being open to the public for a fee, making it feel like a municipal facility and sometimes leading to overcrowding. An indoor pool option exists, but is exclusively available to sauna guests and involves an extra charge. Overall, the pool at Grand Hotel Villa Itria is a lovely feature, highly appreciated by guests, with a few points worth considering for those planning their stay.

Parking

Grand Hotel Villa Itria Congress & Spa offers a spacious and modern facility with large, free parking that is convenient for both leisure and business travelers. While the hotel provides ample parking spaces, availability can sometimes be a challenge due to external visitors using the pool. Despite this, guests frequently manage to find a spot with a bit of patience. The reception staff are attentive and ready to assist with parking difficulties, ensuring guests have a comfortable experience. Although the parking situation can be occasionally disorganized and noisy, it remains a convenient option for guests who value proximity and convenience while staying at the hotel. Private, secured parking is also available at night, adding a layer of safety for guests' vehicles.

Family

Grand Hotel Villa Itria Congress & Spa emerges as a favorable destination for families seeking a convenient and enjoyable getaway. Many reviewers highlight the suitability of the hotel for family stays, with rooms designed to accommodate families comfortably, including layouts with a double bed and additional single beds. Guests appreciate the spaciousness of these family rooms, which enhances the overall comfort of their stay.

The services at the hotel are praised, particularly those aimed at relaxation and family enjoyment. While there were some limitations noted regarding pool access during peak hours, families still find the venue ideal for holidays and celebrations. Housekeeping staff receive commendation for their impeccable service, ensuring a clean and welcoming environment.

Additionally, guests traveling with pets report a positive experience, noting the hotel's welcoming attitude towards their furry companions. The hotel thus establishes itself as a suitable choice for both family and couple getaways, offering a blend of relaxation and attentive service that leads many guests to express their intention to return. Overall, Grand Hotel Villa Itria provides a spacious and pleasant setting for family-oriented vacations.

4 Star

Nestled in the scenic surroundings, the Grand Hotel Villa Itria Congress & Spa presents a mixed experience for travelers seeking a four-star stay. While the hotel exhibits potential, its age and lack of renovation since its construction in 2010 are notable. Guests often feel that the facilities do not meet the luxury typically associated with a four-star rating. The swimming pool, sometimes unavailable due to private events, and external parking chaos detract from the expected convenience and tranquility. Moreover, visitors report the hotel often prioritizes external events like weddings, which can leave guests feeling secondary. The quality of breakfast and customer service falls short of four-star expectations, further contributing to a less than ideal experience. Despite these concerns, some guests find merit in the property and recommend it, indicating that with a strategic refresh and enhanced guest focus, the hotel could better align with its star rating.

Yes, Grand Hotel Villa Itria Congress & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Grand Hotel Villa Itria Congress & Spa.

Yes, Grand Hotel Villa Itria Congress & Spa welcomes dogs.

Yes, parking facilities are available at Grand Hotel Villa Itria Congress & Spa.

Yes, Grand Hotel Villa Itria Congress & Spa has a gym.

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