Novotel Almaty City Center receives high praise for its exceptional location in Almaty's vibrant center, offering easy access to key sights, shopping centers and dining options. Guests appreciate the clean, modern rooms and the attentive, polite staff who contribute to a generally positive experience. The hotel's breakfast is well-received for its variety and quality, though some guests note areas for improvement. Dinners at the hotel's restaurant are also praised with accommodating chefs and a good food selection, despite occasional service lapses.
Rooms, while often described as compact, are noted for their cleanliness and comfort with high housekeeping standards and modern decor. Despite minor concerns about soundproofing and room size discrepancies, the rooms provide a cozy environment with essential amenities. Cleanliness is a strong point with guests consistently complimenting the well-maintained premises and modern design. The hotel's staff are recognized for their professionalism, responsiveness and friendly demeanor, enhancing the overall guest experience.
The free Wi-Fi service receives mixed reviews; however, many guests find it satisfactory and appreciate the high-speed connection. The spa area, while pleasant and featuring a sauna and pool, is considered small but contributes positively to the stay. The gym, despite being narrow and lacking heavy weights, offers a functional fitness environment with friendly staff.
The pool area is highly praised for its cleanliness and comfort, adding value to the stay with its inclusion in the room price. Parking options are appreciated, although some guests find the space limited and occasionally crowded. Families find the hotel accommodating with family-friendly amenities, although room sizes can feel cramped with additional beds.
Overall, Novotel Almaty City Center stands out for its prime location, clean and comfortable accommodations, excellent service and a variety of amenities that cater well to both business and leisure travelers. The hotel meets the high standards expected from the Novotel brand, ensuring a pleasant and convenient stay in the heart of Almaty.
Ramada by Wyndham Almaty enjoys a favorable location near the city center, offering guests easy access to local attractions while providing picturesque views of nearby snowy mountains. Visitors appreciate the convenience of nearby urban amenities such as parks, shopping centers, and public transport.
Guests often highlight the spaciousness and comfort of the rooms, which cater to families and travelers desiring extra space. The friendly and helpful hotel staff are frequently praised for their service, enhancing the overall experience for guests. Despite some furnishings showing signs of age, the accommodations are clean and airy, contributing to a restful stay.
The breakfast at the hotel is generally well-received, offering a diverse and hearty spread with popular options like custom omelets and baked goods. However, some guests note the repetitive menu and occasional service delays. Nevertheless, the breakfast is often considered one of the highlights of the stay.
While the hotel's cleanliness is mostly satisfactory, there are instances of outdated facilities, particularly in the spa and pool, which some guests found lacking in maintenance and cleanliness. The spa offers commendable massage services and facilities like the hammam and sauna, although renovation could enhance the overall experience.
The hotel's Wi-Fi service, although occasionally inconsistent, generally provides a reliable connection for most online needs. Parking options are ample, contributing to a hassle-free experience for travelers with vehicles.
Though some beds and linens could use an update, the overall sleeping arrangement tends to provide comfort. Guests appreciate amenities such as blackout curtains and spacious beds, though pillow quality is mixed.
While marketed as a four-star hotel, some guests feel that the facilities and services fall short of this classification. The need for significant maintenance and updates is noted, with particular emphasis on aligning the overall guest experience with four-star expectations.
Ultimately, Ramada by Wyndham Almaty offers a combination of convenient location, spacious accommodations, and friendly service, making it a value choice for travelers seeking comfort and easy access to the city's experiences, despite areas needing improvement.
The Grand Tien Shan Hotel is highly regarded for its exceptional location in the heart of Almaty. Its prime position near Panfilov Park and key cultural landmarks makes it perfect for exploring the city on foot. Guests appreciate the convenient access to numerous restaurants, cafes, bars and nightlife, enhancing their overall experience.
The hotel’s interior is beautifully decorated with spacious and clean rooms offering a cozy atmosphere. High standards of cleanliness are consistently maintained with well-serviced rooms featuring essential amenities for a comfortable stay. Additional features such as the excellent spa, equipped gym and well-maintained pool facilities contribute to a relaxing and enjoyable visit.
Breakfast at the hotel is often highlighted as a standout feature. The buffet includes a variety of local and international dishes, ensuring a hearty start to the day. The selection includes eggs, fresh fruits, pastries, meats and beverages with the staff providing prompt and helpful service. Though some guests noted a lack of variety over time, the overall quality and taste of breakfast items receive favorable comments.
Dinner experiences at the hotel's restaurant are mostly positive with guests praising the delicious and reasonably priced dishes, particularly the steaks. The efficient service and good selection of drinks add to the dining satisfaction, although the restaurant's ambiance in the evening and the variety of options have received mixed feedback.
The spa is a major highlight with outstanding services and facilities that include steam rooms, saunas and a large pool. Guests appreciate the professional and friendly spa staff, as well as the serene and hygienic environment. The gym, though small, is well-equipped and maintained, offering a comfortable space for workouts.
Guest reviews frequently commend the hotel staff for their politeness, friendliness and professionalism. The reception, restaurant and spa staff are often noted for their attentive service, enhancing the overall guest experience despite occasional less favorable interactions with some reception and security staff members.
The hotel's WiFi service receives mixed reviews; while some guests find it fast and reliable, others experience connectivity issues and slow speeds. Efforts to improve the internet quality are noted, but the inconsistency remains a point of concern for some travelers.
Overall, the Grand Tien Shan Hotel delivers a well-rounded and convenient experience with its prime location, clean and comfortable rooms, excellent dining and superior spa services, making it a solid choice for both leisure and business travelers visiting Almaty.
Hotel Kazzhol Almaty stands out for its prime location in the heart of Almaty’s vibrant city center, combining convenience and accessibility with a tranquil residential setting. Guests consistently praise its proximity to attractions, dining options, and shopping centers, making it an ideal choice for travelers. The hotel’s commitment to providing clean accommodations and excellent service further enhances its appeal, with English-speaking staff ensuring smooth communication for international visitors.
One of the highlights of the hotel is its breakfast offerings, which receive widespread acclaim for their diversity and taste. Guests appreciate the extensive and varied spread that caters to different dietary needs, although some noted a few dishes could be fresher. The overall breakfast experience is highly satisfying, with an ample buffet format that sets a delightful start for the day.
The rooms at Hotel Kazzhol Almaty are described as spacious, well-maintained, and comfortable, despite some reviewers noting the building's age. Cleanliness is a strong point, and the accommodations meet the expectations set by online descriptions. While updates could enhance some aspects, the rooms offer functionality and comfort, suitable for both leisure and business travelers.
Cleanliness throughout the hotel is generally praised, with guests commending the spotless rooms and facilities. While minor lapses in maintenance are occasionally reported, the overall consensus is positive. The staff’s outstanding service and friendliness are frequently highlighted, with guests appreciating their attentiveness and readiness to assist.
The Wi-Fi service is mostly reliable and fast, meeting guests’ needs with only occasional disruptions. The spa facilities, including a spacious pool and sauna, offer a family-friendly environment, though there are mentions of inconsistent cleanliness and availability. Despite this, the amenities contribute positively to the hotel’s offerings.
The pool, though not large, is a nice addition with clean and warm water, complemented by a gym and saunas. The comfortable beds and pillows are well-received, contributing to restful stays. Overall, the combination of location, service, and amenities makes Hotel Kazzhol Almaty a favored choice among travelers.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 21-25 out of 25 hotels in and around Vtoraya Pyatiletka