The Willow House

Watton 52.57126200, 0.82760600 , 2 High St Watton, Thetford (Show on Map)
8.2
Very Good


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Summary of reviewsThe Willow House receives widespread acclaim from guests for its charming and historic setting in Norfolk, offering an ideal location for exploring Watton and the surrounding areas. Its central position provides easy access to local shops, dining options, and attractions, making it a favored choice for both families and pet owners. Guests appreciate the proximity to larger towns and amenities like nearby convenience stores, along with the convenience of free parking.

Visitors consistently praise The Willow House for its unique breakfast experience, which includes a convenient in-room continental breakfast and a quality cooked option available at an additional charge. The varied and well-received selection caters to different preferences, and the friendly staff enhance the overall dining experience with their attentiveness and service.

Dinner at The Willow House is notable for its exceptional quality, featuring expertly prepared dishes that satisfy diverse dietary needs. Guests laud the generous portions, tasty meals, and accommodating service, maintaining high satisfaction despite occasional service delays.

Rooms at The Willow House are commended for their spaciousness and comfort, offering a welcoming atmosphere with clean and well-equipped accommodations. The peaceful setting and comfort of the beds contribute to restful stays, even if minor improvements are suggested by some. Cleanliness is a standout feature, with spotless rooms and facilities enhancing the feeling of a home away from home.

The staff at The Willow House are a highlight, frequently recognized for their friendliness, helpfulness, and attention to detail, which extends to accommodating dietary needs and providing excellent service. This outstanding hospitality creates a warm ambiance and makes guests eager to return.

Overall, The Willow House impresses with its superb location, exceptional cleanliness, inviting accommodations, and a remarkable level of service, making it a top choice for visitors to Norfolk.
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Dog Friendly Inn

Inn with Free Wi-Fi

Small Inn

3-Star Inn

Room Types
Guest Reviews
8.2
Very Good
Location
Nestled in a charming and historic building, The Willow House offers an ideal base for travelers visiting Watton and the surrounding region. Its enviable central location places guests within easy walking distance of the town center's quaint shops and multiple dining options, including a nearby pub that serves excellent food and a variety of real ales. The hotel is perfectly situated for those with plans in Norfolk and even offers convenient access to attractions like the Snetterton circuit. It's a short distance from bigger towns and cities, making it a great starting point for exploring both Norfolk and Suffolk. Guests have also praised the ease of reaching family and friends in the area, with many noting the location as perfect for reunions. Additional benefits include being just ten minutes away from nearby visits and having amenities like a mini Tesco's close by for any essentials. With its comfortable accommodations and friendly atmosphere, The Willow House ensures a pleasant stay for both families and pet owners alike. With free parking on offer, this well-situated hotel truly emerges as a superb choice for all kinds of travelers.

Breakfast
The Willow House offers a unique breakfast experience that caters to various preferences and needs. Guests appreciate the flexibility and value provided by an in-room breakfast option, including a continental spread with cereals, toast, yogurt, jams, and beverages. This DIY breakfast model is particularly favored for its convenience, allowing travelers to enjoy their meal at their leisure. For those seeking a traditional morning feast, a cooked breakfast is available at an additional charge and is praised for its quality and selection.

The breakfast provided in-room is well-received, offering a welcoming start with essentials like milk, bread, butter, and a choice of beverages. Guests highlight the excellent selection of cereals and jams, which are included in the room price, enhancing the overall value. Many consider the complimentary continental breakfast a nice bonus, with a varied menu that satisfies a range of tastes.

Additionally, the service at The Willow House is often commended, with friendly and helpful staff adding to the positive dining experience. The breakfast is well-aligned with guests' needs, and the thoughtful provision of tea and coffee-making facilities in-room is another appreciated touch. Despite a few instances where expectations differed, the general consensus emphasizes a great selection and quality of breakfast options, contributing to a comfortable and enjoyable stay.

Dinner
The Willow House consistently impresses visitors with its exceptional dining experience. Guests rave about the first-class food and excellent service, with many highlighting their delicious evening meals. The restaurant stands out for its expertly prepared dishes, which are both tasty and attractively priced. The portions are notably generous, catering well to those with hearty appetites. Vegans and those with dietary restrictions appreciate the availability of accommodating chefs, adding to the overall dining appeal. Visitors also commend the great coffee, complementing the overall meal offerings. A few reviews mentioned past experiences with inconsistency in pub food quality, but current feedback generally reflects satisfaction with both taste and value. Despite occasional service delays during dinner, the overall consensus is that The Willow House offers a memorable and satisfying culinary experience.

Rooms
The Willow House offers guests an inviting and comfortable stay, with room experiences consistently praised for their size and amenities. Visitors can expect spacious, well-equipped accommodations that cater to all needs, providing a welcoming and warm environment. The rooms, located separately from the main building, guarantee privacy and tranquility, with many guests highlighting their clean, quiet charm. Comfort is a recurring theme, with beds receiving commendations for their super comfortable appeal. Facilities such as clean luxury towels, nice showers, and ample cupboard space further enhance the overall guest experience. The inclusion of a convenient continental breakfast is appreciated, and guests have the option for more dining choices at the pub nearby. While some feel the rooms could benefit from minor improvements, the overall cleanliness and well-appointed nature leave a lasting positive impression. With its brilliant location and inviting atmosphere, The Willow House is a place guests are eager to revisit and recommend.

Beds
The Willow House has earned commendations from guests for its generally comfortable beds, which contribute to restful nights and relaxation. Many guests consistently highlight the beds' comfort, often describing them as super comfortable and perfectly conducive to a good night's sleep. The rooms, including family suites, offer ample space and are equipped with plenty of pillows and warm quilts, enhancing the overall sleeping experience.

While most guests appreciate the comfort, there are occasional remarks regarding mattress firmness, which can vary based on individual preference, with some finding them less agreeable. A super kingsize bed is noted for its size and comfort, adding a touch of luxury. Despite minor issues such as occasional hard mattresses or slight inconsistencies in bedding cleanliness, the beds are largely described as clean and supportive. The Willow House is clearly a place where guests can expect to enjoy restful sleep amidst comfortable accommodations.

Cleanliness
Nestled in the heart of central Norfolk, The Willow House stands out as a beacon of cleanliness and comfort, making it an ideal choice for discerning travelers. Guests frequently highlight the spotless state of the accommodations, including lovely clean rooms that offer a sense of home away from home. The spacious rooms provide both comfort and cleanliness, ensuring a restful stay.

Whether unwinding in the well-maintained sleeping quarters or freshening up in the pristine bathroom, travelers can expect a consistently pleasant experience. The continental breakfast setup, allowing guests to help themselves, further adds to the relaxed atmosphere. Despite minor drawbacks noted by some, such as a dusty corner and a weary shower cubicle, the overall impression of the establishment remains overwhelmingly positive.

The Willow House also garners praise for the quiet ambiance and excellent quality of the beds, perfect for those seeking relaxation. Toiletries are provided for convenience, and the room facilities are well-equipped to meet varied needs. With great communication from the accommodation staff, guests can enjoy a seamless experience in rooms that were not only tidy but nicely appointed.

In summary, The Willow House's commitment to cleanliness and comfort shines through in its guest reviews, making it a commendable choice for staying in Norfolk.

Staff
Visitors to The Willow House consistently highlight the exceptional friendliness and helpfulness of the staff. The team goes out of their way to ensure guests feel welcome and attended to, creating a warm and inviting atmosphere throughout the hotel. Many guests appreciate how the staff pays special attention to pets, making furry companions feel right at home. In addition to their personable nature, the staff excels in accommodating dietary needs, with positive remarks about their thoughtfulness, such as the chef offering discounts for non-dairy options. Guests praise the convenience of the hotel’s facilities and the attentive service that leaves no request unanswered. Overall, the combination of super friendly staff and a great breakfast enhances the overall experience, prompting visitors to express a willingness to return. The Willow House stands out not only for its lovely and clean facilities in a good location but also for its welcoming owners and the commendable attitude of both the hotel and restaurant staff.


No, The Willow House doesn't have any pool.

No, a spa isn't available at The Willow House.

Yes, The Willow House welcomes dogs.

No, parking facilities aren't available at The Willow House.

No, The Willow House doesn't have a gym.

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