The Holiday Inn Express & Suites Minneapolis - West End by IHG is highly recommended due to its exceptional and accommodating staff. The hotel is known for its friendly and professional team who go above and beyond to ensure guests have a comfortable stay. From reception to housekeeping, guests have praised the staff's kindness, humor and attention to detail during their stay. Guests have specifically acknowledged the excellent services provided by Demi, Becky, Nathan, Jeanette and the kitchen staff who have made their stay even better. The staff's compassion and dedication have impressed many guests who've stayed at the hotel, making their special moments more memorable. Overall, the hotel's staff truly sets them apart from other hotels and makes guests feel at home.
The pool at the Hyatt Place Minneapolis Eden Prairie has received mixed reviews from guests. Many appreciated the nice size of the pool, which kids particularly loved and found to be comfortable and fun. However, several guests noted issues such as the pool being too cold or even "ice cold." The area around the pool was described as run down and some visitors were disappointed by the lack of a hot tub. Additionally, there were a few complaints about the pool having excessive chlorination, which might be uncomfortable for some swimmers. Despite these issues, the pool was generally seen as a good feature of the hotel, contributing to a satisfactory stay for guests.
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