5-Star HotelSummary of reviews related to the '5 Star' categoryVictor's Residenz-Hotel Schloss Berg is a historic five-star hotel with wonderful rooms and exceptional wellness facilities. The staff is super friendly and welcoming, making guests feel special. However, some guests were disappointed with the lack of air conditioning in some rooms and the outside area needed some maintenance. The restaurant and breakfast didn't meet the expected standard for a five-star hotel and some guests found the prices to be too high for the level of service provided. Overall, the hotel offers a wonderful experience but falls short in some aspects that should be improved to truly match the high five-star rating.
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