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Summary of reviewsSpark by Hilton Woburn Boston is highly regarded for its strategic location, offering a convenient base for exploring Boston and surrounding areas. Situated just off the highway, it provides quick access to downtown Boston and Logan Airport, and is well-served by public transportation. The area is rich with dining options and is ideal for both leisure and sightseeing, being close to attractions like Salem and Boston's Freedom Trail.
Guests appreciate the breakfast at the hotel for being convenient and sufficient, especially highlighting features like the waffle maker and real pineapple juice. While the breakfast is generally satisfactory for short stays, there are suggestions for more variety and quality improvements, particularly in terms of fruits, vegetables, and utensil quality.
The hotel rooms are typically praised for their cleanliness and comfort, with spacious layouts and amenities like refrigerators and microwaves. Guests enjoy the large, comfortable beds but note some issues like dated decor and the need for housekeeping consistency. Despite occasional maintenance issues and odors, the rooms are considered to provide satisfactory accommodations.
Cleanliness receives mixed reviews, with many guests acknowledging the overall tidiness and comfort, while others point out lapses in cleaning services, particularly with carpets and in-room amenities. Improvements in housekeeping could enhance the guest experience further.
The hotel staff is often commended for their warmth and friendliness, especially at the reception and during breakfast service. Although there are occasional reports of unfriendly interactions, the staff is generally seen as a major asset, significantly enhancing the guest experience with their supportive and pleasant demeanor.
Parking is another area where Spark by Hilton Woburn Boston receives positive feedback. Travelers appreciate the accessibility, convenience, and free parking available at the hotel, which adds considerable value, particularly for guests visiting over the weekend.
Overall, Spark by Hilton Woburn Boston offers a comfortable and practical stay with some areas for improvement, earning praise for its location, staff, and overall value for money. Show more
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Categories
Hotel for Honeymoon
Hotel with Parking
Hotel with Gym
3-Star Hotel
Room Types
Queen Room with Two Queen Beds - Non-SmokingThis room features 1 queen bed or 2 queen beds.
King Room - Non-SmokingThis room features one king bed.
Queen Room with Three Queen BedsFeaturing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 3 beds.
King Suite with Sofa Bed - Non-SmokingProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box.
Queen Room - Accessible/Non-SmokingThe double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
King RoomThis double room provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room with Sofa Bed - Non-SmokingThis quadruple room features air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.
Queen Room with Bath Tub - Disability AccessThis double room features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen BedsThis quadruple room offers air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.
Queen Suite with Two Queen BedsThis suite features a TV.
Guest Reviews
7.5
Good
Location
Spark by Hilton Woburn Boston boasts a strategic location that makes it a convenient base for visitors exploring the greater Boston area. Situated just off the highway, it offers quick and easy access to Boston, being approximately 15 to 20 minutes away from downtown and Logan Airport. The hotel's proximity to the express bus stop and commuter rail station provides efficient public transportation options for those heading to Boston's tourist hotspots or commuting downtown.
The area surrounding the hotel is abundant with multiple dining options and a gas station, catering to a variety of needs and tastes. It's also just about a half-hour drive from historic Salem and Boston's Freedom Trail, making it ideally placed for a balanced mix of leisure and sightseeing. Despite its excellent connectivity and access, guests can still enjoy a bit of tranquility since the hotel is located in a less densely built area.
Overall, the location of Spark by Hilton Woburn Boston consistently receives praise for its practicality and accessibility, whether you're traveling by car or using public transport.
Breakfast
Guests at Spark by Hilton Woburn Boston generally appreciated the breakfast for being convenient and sufficient to start the day, highlighting its availability and the inclusion of warm items. Many reviews note that the breakfast, though simple and American-style, offers a variety of options, which can satisfy most guests. The presence of a waffle maker and real pineapple juice are singled out as positive aspects, along with scrambled eggs that many found to be of excellent quality.
While some found the breakfast more than adequate, there are areas for improvement suggested by others. The breakfast tends to be consistent every day, lacking variety, particularly in terms of fruits and vegetables. The use of paper and plastic utensils, dry muffins, and cardboard cereal brands are areas that receive some criticism. Guests also mention that the addition of items like non-dairy milk, boiled eggs, or omelettes could enhance the breakfast experience greatly.
Overall, the breakfast at the hotel is seen as a decent option for travelers, especially those on short stays or coming from the airport, although it leaves room for improvement in terms of variety and quality.
Rooms
Spark by Hilton Woburn Boston offers rooms that are mostly clean and comfortable, presenting good value for money. Guests appreciate the cleanliness, spaciousness, and comfort of the rooms, particularly enjoying the large, comfortable beds. Rooms come with convenient amenities such as refrigerators and microwaves, enhancing the overall experience. However, it's apparent that the hotel could benefit from some renovations, as certain rooms exhibit signs of water damage and outdated decor. While the staff is generally responsive and friendly, addressing issues like bad smells quickly, there is room for improvement in the consistency of cleaning services and overall housekeeping standards. Guests sometimes encountered minor nuisances like dim lighting, odd odors upon arrival, and occasional needs for maintenance patchwork, but overall, the rooms provide a satisfactory stay for travelers.
Beds
When it comes to beds at Spark by Hilton Woburn Boston, opinions vary, but many guests highlight the comfort and spaciousness of their accommodations. A common theme across several reviews is the praise for comfortable beds that provide a restful night’s sleep. Many guests find the beds to be large and accompanied by plenty of pillows. The rooms are often described as spacious and clean, contributing to a good value for money.
However, not all guests are completely satisfied, noting some beds as being lumpy or noisy, and some pillows as unusual, being small and thick. Despite a few mixed reviews, many guests were pleasantly surprised by the comfort of the beds, expressing appreciation for the extra pillows provided. Overall, though there are a few areas for improvement, Spark by Hilton Woburn Boston generally delivers a comfortable sleeping experience for its guests.
Cleanliness
Spark by Hilton Woburn Boston has received mixed reviews concerning cleanliness, with several guests appreciating the overall tidiness and comfort of their accommodations. Many found the rooms to be clean, with clean beds and bathrooms contributing positively to their stay. The hotel environment is noted for its clean rooms and overall cleanliness of the property, which includes welcoming and kind staff, ensuring a comfortable and pleasant atmosphere.
However, some guests expressed concerns regarding specific cleanliness issues. Occasional drawbacks were noted, such as rooms that lacked regular cleaning, carpets that felt overdue for a deep clean, and musty smells in some areas. There were instances where cleanliness left much to be desired, with reports of dirty floors, showers that hadn't been cleaned thoroughly, and minor details overlooked like unemptied garbage bins and restocking of towels. For some, cleaning services only occurring every second day was a surprise and did not meet their expectations.
Although Spark by Hilton Woburn Boston is often recognized for clean and comfortable rooms, improvements in consistent housekeeping services could enhance guest experiences further.
Staff
At the Spark by Hilton Woburn Boston, guest experiences with the staff vary, but there is a notable emphasis on the warmth and friendliness found throughout the hotel. Many guests appreciated the front desk and reception team for their pleasant demeanor and welcoming attitude, highlighting their ability to create a positive first impression. Numerous visitors mentioned how the staff was consistently friendly and helpful, enhancing the overall experience during their stay.
Particularly memorable was the breakfast service, often praised for its efficiency and the kindness of the staff, with specific mention of individuals who went above and beyond. The attentive and polite nature of the team during check-in and check-out also stood out, reassuring guests with their supportive presence.
Despite some reports of unfriendly or unavailable staff members, these instances were overshadowed by the many accounts of positive interactions. The hotel's staff is generally seen as a strong asset, complementing the comfort of the hotel's spacious rooms and convenient location. Overall, the staff's commendable attention and amicable service contribute significantly to the hotel's appeal.
Parking
Parking at Spark by Hilton Woburn Boston generally receives positive feedback from guests, highlighting its accessibility and convenience. While some encounter limited and tight spaces, the overall availability of parking is appreciated for a hotel of its type. The hotel's location offers easy access to highways and amenities, making it a suitable choice for travelers arriving by car. Guests benefit from free parking, a notable perk that adds value to their stay. Additionally, weekend parking is found to be inexpensive, further enhancing the appeal for those visiting over the weekend. However, it's worth noting that the location may not be ideal for weekday trips, hinting at potential drawbacks during busier times. Despite these minor concerns, the parking options largely accommodate guest needs effectively.
No, Spark by Hilton Woburn Boston doesn't have any pool.
No, a spa isn't available at Spark by Hilton Woburn Boston.
No, Spark by Hilton Woburn Boston doesn't allow dogs.
Yes, parking facilities are available at Spark by Hilton Woburn Boston.