Hotel Imperial
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Summary of reviewsHotel Imperial receives mixed reviews with a handful of significant positives and some areas in need of marked improvement.
The hotel's location is widely praised for its central positioning, offering convenient access to public transportation, local attractions and essential services. Guests appreciate its proximity to Barmen City and Geschwister Scholl Platz, along with an interesting view of the city given its elevated position. Despite being on a main street, it remains quiet with accessible parking, making it a favorite for both business and leisure travelers.
However, breakfast has emerged as a notable point of contention. Though advertised, it was often unavailable during guests' stays, possibly due to logistical adjustments related to the ongoing pandemic or repurposing of the breakfast room. Despite this inconvenience, the staff shows flexibility in offering breakfast upon request and nearby options like the Jet petrol station provide alternative solutions.
Rooms at Hotel Imperial, unfortunately, have garnered substantial criticism. Guests frequently report outdated and poorly maintained equipment, unclean conditions with mold, dirt and lingering smells being common complaints. The state of the bathrooms, bedding and overall room conditions have led to a prevalent perception of neglect and an urgent need for renovation.
Cleanliness, in particular, is a major area for improvement. While isolated reports note some instances of adequately cleaned rooms and good sound insulation from the windows, the predominant feedback highlights persistent issues with hygiene, outdated furniture and an unkempt environment with significant mentions of stained towels and linens, dirt and musty odors.
Despite these drawbacks, the hotel staff is generally recognized for their friendliness and professionalism. Many guests appreciated the approachable demeanor and accommodating nature of the receptionists, noting a straightforward check-in process. However, there are concerns about service reliability and communication barriers due to language proficiency issues and instances of unprofessional behavior from some staff members.
Wi-Fi at the hotel also presents an inconsistent experience. While it is free and works well for some guests, others report frequent connectivity issues, slow speeds and unreliable service, which can be a drawback for those requiring stable internet access during their stay.
In summary, Hotel Imperial's prime location and friendly staff are its key strengths. However, significant improvements in room cleanliness, maintenance and service reliability are needed to enhance guest satisfaction comprehensively.
The hotel's location is widely praised for its central positioning, offering convenient access to public transportation, local attractions and essential services. Guests appreciate its proximity to Barmen City and Geschwister Scholl Platz, along with an interesting view of the city given its elevated position. Despite being on a main street, it remains quiet with accessible parking, making it a favorite for both business and leisure travelers.
However, breakfast has emerged as a notable point of contention. Though advertised, it was often unavailable during guests' stays, possibly due to logistical adjustments related to the ongoing pandemic or repurposing of the breakfast room. Despite this inconvenience, the staff shows flexibility in offering breakfast upon request and nearby options like the Jet petrol station provide alternative solutions.
Rooms at Hotel Imperial, unfortunately, have garnered substantial criticism. Guests frequently report outdated and poorly maintained equipment, unclean conditions with mold, dirt and lingering smells being common complaints. The state of the bathrooms, bedding and overall room conditions have led to a prevalent perception of neglect and an urgent need for renovation.
Cleanliness, in particular, is a major area for improvement. While isolated reports note some instances of adequately cleaned rooms and good sound insulation from the windows, the predominant feedback highlights persistent issues with hygiene, outdated furniture and an unkempt environment with significant mentions of stained towels and linens, dirt and musty odors.
Despite these drawbacks, the hotel staff is generally recognized for their friendliness and professionalism. Many guests appreciated the approachable demeanor and accommodating nature of the receptionists, noting a straightforward check-in process. However, there are concerns about service reliability and communication barriers due to language proficiency issues and instances of unprofessional behavior from some staff members.
Wi-Fi at the hotel also presents an inconsistent experience. While it is free and works well for some guests, others report frequent connectivity issues, slow speeds and unreliable service, which can be a drawback for those requiring stable internet access during their stay.
In summary, Hotel Imperial's prime location and friendly staff are its key strengths. However, significant improvements in room cleanliness, maintenance and service reliability are needed to enhance guest satisfaction comprehensively.
Dog Friendly Hotel
This hotel is listed as pet-friendly. It offers standard amenities for a comfortable stay with your dog.
Hotel with Free Wi-Fi
Hotel Imperial provides complimentary Wi-Fi access. The hotel is located in Wuppertal and offers essential amenities for a comfortable stay.
Guest Reviews
Hotel Imperial boasts a highly favorable location that guests frequently highlight in their reviews. Positioned centrally, the hotel is conveniently close to a variety of public transportation options, including train and bus stops with some situated almost right at its doorstep. The monorail and suspended tram stations are only a short walk away, providing easy access to the rest of the city and neighboring areas. Many guests appreciate the proximity to Barmen City and Geschwister Scholl Platz, which are just a few minutes away on foot.
The hotel’s elevated position offers an interesting view of the city and the lively surrounding area. Essential services, shops, cafes and groceries are within walking distance, making it convenient for guests' daily needs. Despite being located on a main street, the hotel remains quiet and there is accessible parking for those driving. Moreover, its close distance to local attractions and main transportation hubs ensures that getting around is hassle-free.
Overall, while there is occasional mention that the location could be improved, the majority of visitors find Hotel Imperial's central and well-connected location to be a significant advantage for both business and leisure stays.
Breakfast at Hotel Imperial appears to be a significant point of concern for guests. Multiple reviews confirm that breakfast, although advertised, was not available during their stay. Some indicated that the breakfast room was repurposed for storage or affected by the ongoing corona situation. However, a bit of solace is offered as there is a Jet petrol station nearby where one can grab a bite to eat. Despite the lack of breakfast at the hotel, it's worth mentioning that the staff can provide breakfast upon request if needed. Overall, the unavailability of the advertised breakfast seems to be a common and recurring issue.
The reviews for Hotel Imperial reveal significant concerns about the state of its rooms. Guests frequently mention that the equipment is outdated and not properly maintained with remarks about broken bedside lamps, radiators and torn curtains. Cleanliness is a pervasive issue with reports of mold in the showers, dirty windows and remnants of smoke and musty odors in multiple rooms.
Bedsheets and towels often had stains and some guests noted hair and dirt, contributing to an overall sense of uncleanliness. The bathroom conditions elicited many complaints; showers lacked hot water at times with mold and a generally unclean state highlighted by several visitors.
Additionally, the rooms varied in size—some were noted as spacious, while others felt cramped. Furniture throughout the establishment was described as old and dirty with carpets and walls showing clear signs of wear and marks. Soundproofing was poor, leading to noisy disturbances from adjacent rooms.
The overall atmosphere was described as unkempt with a messy appearance and unsettling smells permeating the air. Despite occasional reports of large and okay rooms, the prevalence of negative feedback on cleanliness, maintenance and outdated facilities overshadowed the few positive notes.
The guest reviews of Hotel Imperial paint a concerning picture of the state of the beds and bedding. Many visitors reported encountering issues such as broken bedside lamps, mold in the shower, stained towels and bed linens and holes in the bed sheets. The bedding was frequently described as old and dirty with some guests specifically mentioning torn linen and negligible maintenance. The mattresses and pillows were often in poor condition with complaints about discomfort and mustiness being common. Despite intermittent mentions of the beds being "okay," the overwhelming sentiment points to a need for significant improvements in the hotel's cleanliness and maintenance practices.
Hotel Imperial's cleanliness has garnered substantial criticism from its guests. Many describe the state of the rooms as very dirty with complaints of mold, dust, spiderwebs and an overall lack of hygiene. The bedding and towels are often described as stained, old and unpleasant with some guests noting specific issues like holes in towels and sheets or even old blood and urine stains on mattresses. The windows also did not escape scrutiny, frequently being described as dirty and covered in dust.
Some positives were mentioned, such as the good sound insulation provided by the windows and there were isolated reports of rooms being properly cleaned, which suggests inconsistent cleaning standards. However, the negative feedback far outweighs the positive with significant mentions of musty smells, uncleaned facilities and outdated furniture adding to the overall perception of neglect.
The majority of reviews pointed out a need for renovation and a substantial improvement in cleanliness standards to align with expected hospitality norms. Despite these issues, a few guests did report receiving clean rooms after requesting a change. Overall, it is clear that cleanliness is a major area for improvement at Hotel Imperial.
Hotel Imperial boasts an ambience appreciated by its guests with multiple mentions highlighting the very friendly and nice staff members. In particular, receptionists have been noted to be approachable and accommodating, ensuring a straightforward check-in process for many. Guests reported no issues with their accommodations or communication, which reinforces the staff's cooperative demeanor. Moreover, a consistently available contact person enhances the convenience of addressing any inquiries or needs.
However, there are notable negative remarks concerning staff behavior and language proficiency. Several guests found the staff's ability to speak English and German lacking, which created communication barriers. There are repeated concerns regarding the reception being unoccupied for extended periods, resulting in delays during check-in. Some guests reported unprofessional behavior from certain staff members, describing them as unfriendly, arrogant or even repellent. Incidents relating to rudeness and inaccessibility—such as the receptionists being unresponsive via the call button and sleeping on the job—were also noted.
While the positive interactions with the friendly staff have left a favorable impression on some, the recurring issues with service reliability and communication pose significant drawbacks for a seamless stay at Hotel Imperial.
The WiFi experience at Hotel Imperial presents a mixed picture. On the positive side, guests appreciate that the Wi-Fi is free and some have found the wireless LAN to work well. However, many reviews highlight significant issues with internet access, describing the connection as frequently poor, slow and unreliable. Some guests report constant drops and difficulty with multiple Wi-Fi networks that failed to function properly. Overall, while the hotel does offer complimentary Wi-Fi, its performance appears inconsistent, which may affect the convenience and satisfaction of guests who require a stable internet connection.
Location Show Map
Location
The hotel’s elevated position offers an interesting view of the city and the lively surrounding area. Essential services, shops, cafes and groceries are within walking distance, making it convenient for guests' daily needs. Despite being located on a main street, the hotel remains quiet and there is accessible parking for those driving. Moreover, its close distance to local attractions and main transportation hubs ensures that getting around is hassle-free.
Overall, while there is occasional mention that the location could be improved, the majority of visitors find Hotel Imperial's central and well-connected location to be a significant advantage for both business and leisure stays.
Breakfast
Rooms
Bedsheets and towels often had stains and some guests noted hair and dirt, contributing to an overall sense of uncleanliness. The bathroom conditions elicited many complaints; showers lacked hot water at times with mold and a generally unclean state highlighted by several visitors.
Additionally, the rooms varied in size—some were noted as spacious, while others felt cramped. Furniture throughout the establishment was described as old and dirty with carpets and walls showing clear signs of wear and marks. Soundproofing was poor, leading to noisy disturbances from adjacent rooms.
The overall atmosphere was described as unkempt with a messy appearance and unsettling smells permeating the air. Despite occasional reports of large and okay rooms, the prevalence of negative feedback on cleanliness, maintenance and outdated facilities overshadowed the few positive notes.
Beds
Cleanliness
Some positives were mentioned, such as the good sound insulation provided by the windows and there were isolated reports of rooms being properly cleaned, which suggests inconsistent cleaning standards. However, the negative feedback far outweighs the positive with significant mentions of musty smells, uncleaned facilities and outdated furniture adding to the overall perception of neglect.
The majority of reviews pointed out a need for renovation and a substantial improvement in cleanliness standards to align with expected hospitality norms. Despite these issues, a few guests did report receiving clean rooms after requesting a change. Overall, it is clear that cleanliness is a major area for improvement at Hotel Imperial.
Staff
However, there are notable negative remarks concerning staff behavior and language proficiency. Several guests found the staff's ability to speak English and German lacking, which created communication barriers. There are repeated concerns regarding the reception being unoccupied for extended periods, resulting in delays during check-in. Some guests reported unprofessional behavior from certain staff members, describing them as unfriendly, arrogant or even repellent. Incidents relating to rudeness and inaccessibility—such as the receptionists being unresponsive via the call button and sleeping on the job—were also noted.
While the positive interactions with the friendly staff have left a favorable impression on some, the recurring issues with service reliability and communication pose significant drawbacks for a seamless stay at Hotel Imperial.
Wi-Fi
No, Hotel Imperial doesn't have any pool.
No, a spa isn't available at Hotel Imperial.
Yes, Hotel Imperial welcomes dogs.
No, parking facilities aren't available at Hotel Imperial.
No, Hotel Imperial doesn't have a gym.
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