Pan Pacific Xiamen(Near the Ferry to Gulang Island and Metro Station)
Xiamen24.47823600,
118.08245200,
19 Hubin Bei Road (near Jianye Road Metro Station)(Show on Map)
8.5
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsPan Pacific Xiamen stands out as an attractive accommodation choice due to its exceptional location and commendable services. Positioned in the Central Business District, the hotel offers easy access to Jianye Road Metro Station, facilitating effortless exploration of Xiamen and its attractions, including Gulang Island. This strategic location enhances the hotel's appeal for both business and leisure travelers, offering seamless transitions between vibrant city life and serene landscapes.
Guests have praised the breakfast experience, noting its variety and quality, with a sumptuous buffet that kick-starts the day positively. Although there is room for improvement in daily offerings and vegetarian options, the overall breakfast experience is satisfying for most guests.
The hotel rooms are frequently lauded for their cleanliness, spaciousness, and comfort, featuring modern amenities and, in some cases, breathtaking sea views. While certain bathroom areas show minor signs of age, the accommodations are maintained to high standards with perfect air conditioning and good soundproofing, making them ideal for relaxation.
Cleanliness is a prominent highlight at Pan Pacific Xiamen, with guests appreciating the excellent daily cleaning services and tidy facilities. Some minor issues, such as dated aspects and occasional cigarette smoke scent, do not overshadow the overall freshness and appeal of the rooms. The quiet and safe environment, paired with helpful staff, contributes positively to the experience.
The staff is consistently praised for their exceptional service and friendliness, enhancing the hotel's welcoming atmosphere. Individuals such as Ludy Ye and Mr. Wang Peng are recognized for their service excellence, while the concierge team is noted for professionalism and problem-solving skills. Though language can be a barrier, staff members strive to assist international guests, further enriching the positive experience.
Overall, Pan Pacific Xiamen is celebrated for its strategic location, welcoming staff, cleanliness, and comfortable accommodations, making it an ideal choice for travelers seeking to explore Xiamen or for those who just want a comfortable stay. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Located near the waterfront, Pan Pacific offers stunning views and top-notch amenities. Guests often praise the friendly staff and delightful breakfast spread. Its proximity to popular attractions allows for easy exploration of the city.
Hotel for Honeymoon
Located near the Gulang Island ferry, Pan Pacific Xiamen offers convenient access to attractions, comfortable accommodations, and excellent service. Its central location and comprehensive amenities provide a pleasant and romantic honeymoon stay.
Hotel with Spa
The full-service St. Gregory spa at Pan Pacific Xiamen offers a range of treatments including body treatments, massage, and facials. Guests can also relax in the hot tub, sauna, and steam room, with traditional Chinese spa therapies mentioned as a highlight.
Romantic Hotel
Its prime location near the ferry to Gulangyu Island and a metro station makes it ideal for exploring the area's romantic attractions. The hotel offers comfortable accommodations and excellent service, ensuring a pleasant and memorable stay for couples.
Hotel with Swimming Pool
Pan Pacific Xiamen provides luxury accommodations in Xiamen's central business district, featuring an exclusive Pacific Lounge and an outdoor pool. It is located near coffee and bar street. It has been rated well for cleanliness, customer service and location.
Outdoor Pool
Business Hotel
Pan Pacific Xiamen offers comprehensive business amenities, including well-equipped meeting rooms and a business center. Its location near transportation hubs is convenient for business travelers.
Hotel with Parking
This hotel features free parking, valet parking, and self-parking on-site, along with a secure and security-patrolled car park, ensuring both convenience and peace of mind.
Hotel with Gym
This hotel offers a gym for guests, providing basic equipment for workouts. It focuses on convenience and accessibility for travelers looking to stay active.
5-Star Hotel
Rated as a luxury and fabulous hotel, it provides upscale accommodations. Its location near the ferry and metro station adds convenience to a comfortable and elegant stay.
Hotel with Outdoor Pool
The hotel includes an outdoor swimming pool, conveniently located on the same floor as the spa and fitness center. The pool area offers views of local landmarks and scenery.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Accessible Hotel
Room Types
Superior Twin RoomOffering modern and stylish space, room feature high-speed Internet connectivity and a comfortable workspace. Contemporary yet elegant, this room also offer picturesque views of the city, the sea or the mountains beyond.
Deluxe Twin RoomLocated at 9-22 floors, the 38-square-metre room feature high-speed Internet connectivity and a comfortable workspace. Contemporary yet elegant, this room also offer picturesque views of the city, the sea or the mountains beyond.
Pacific Club King RoomPacific Club Rooms exude bespoke hospitality with premium amenities and services. Located on 23 to 29 floor, these spacious rooms command soaring views of the surrounding landscape
Guests can enjoy exclusive access to Pacific Lounge including benefits as:
- Free daily evening cocktails, coffee and other beverages
- Happy Hour canapés and cakes from 18:00 to 20:00 daily
- Late check-out till 16:00, subject to availability
- Free clothes pressing for 2 suits daily
- Express check-in and check-out service
- Welcome fruit basket
- Free use of private reading room
Deluxe King RoomLocated at 9-22 floors, elegant Deluxe Rooms offer travellers a quiet retreat from the hustle and bustle of urban living. Take in panoramic vistas of coastal, mountain or city views
Superior King RoomOffering modern and stylish space, room feature high-speed Internet connectivity and a comfortable workspace. Contemporary yet elegant, this room also offer picturesque views of the city, the sea or the mountains beyond.
Pacific Club Twin RoomLocated on 23 to 29 floors, these spacious rooms command soaring views of the surrounding landscape. It also includes the following benefits:
- Free daily evening cocktails, coffee and other beverages
- Happy Hour canapés and cakes from 18:00 to 20:00 daily
- Late check-out till 16:00, subject to availability
- Free clothes pressing for 2 suits daily
- Express check-in and check-out service
- Welcome fruit basket
- Free use of private reading room
One Bedroom Serviced Suite This one-bedroom suite features a luxurious king-sized bed, designer furnishings, separate living and dining areas, a fully equipped kitchen and high-speed Internet access.
Two Bedroom Serviced Suite This two-bedroom suite with a choice of king-sized or single beds, generously proportioned living and dining areas, modern kitchen with well-designed facilities and high-speed Internet access.
Studio Suite RoomGuests will have a special experience as this suite features a hot tub. Featuring a private entrance, this air-conditioned suite is comprised of 1 bedroom and 1 bathroom with a bath and a shower. The suite offers a flat-screen TV with cable channels, soundproof walls, a seating area, a dining area as well as sea views. The unit offers 1 bed.
Pacific Club King Room (Including one set Singapore food package for 2 persons)This double room features a hot tub. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, executive lounge access as well as lake views. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Pan Pacific Xiamen boasts an outstanding location that makes it an ideal choice for travelers looking to explore the vibrant city of Xiamen. Situated within the Central Business District, the hotel offers easy access to key transit points including Jianye Road Metro Station, which is just a brief two-minute walk away. This proximity to the subway ensures seamless connectivity to various parts of the city and makes day trips to nearby attractions like Gulang Island easily manageable.
Guests appreciate the hotel's strategic positioning, noting its convenience for both the ferry and bus services. This contributes to its reputation as a centrally located property with an excellent price-performance ratio. Whether you're visiting for business or pleasure, the hotel's geographical advantage allows swift transitions between the city's bustling attractions and serene landscapes.
Being close to the city center, the location pairs nicely with the property's layout and service, further enhancing its appeal among both local and international visitors. Its prime position facilitates effortless exploration of Xiamen, making Pan Pacific Xiamen not only an accommodation choice but a gateway to discovering the city's charm.
Breakfast
The breakfast experience at Pan Pacific Xiamen offers a balance of variety and quality, making it a noteworthy aspect of a stay at the hotel. Several guests have praised the breakfast for being rich, sumptuous, and delicious, highlighting the extensive buffet with a variety of choices. The overall presentation and the cleanliness of the breakfast area have also been appreciated, contributing to a pleasant start to the day. The buffet is described as thoughtfully prepared, with above-average taste. However, some guests noted a need for more diverse daily offerings, mentioning the repetitive menu and limited vegetarian options. While the breakfast area can feel cramped at times, and some food may be lukewarm, the overall experience tends to satisfy most guests with its extensive and flavorful selection.
Rooms
The Pan Pacific Xiamen offers an exceptional accommodation experience with its rooms frequently praised for being very clean, spacious, and comfortable. Guests appreciate the generous room size, highlighting that it allows ample space that includes a sofa area and even a small table suitable for children's activities. The rooms are well-equipped, providing both a bathtub and shower in many cases, contributing to a comfortable stay. A touch of luxury is added with some rooms offering a stunning sea view. The cleanliness of the rooms is consistently commended, with many guests noting the freshness and modern feel of the accommodations. Despite some minor signs of age in certain bathroom areas, the overall experience remains positive due to the perfect air conditioning and good soundproofing. The hotel's convenient location, close to transport options and nearby shops, adds to the appeal, making it an ideal choice for both business and leisure travelers seeking comfort and convenience.
Cleanliness
The Pan Pacific Xiamen hotel earns commendable praise for its high standards of cleanliness. Guests consistently find the hotel rooms and facilities to be very clean, with many highlighting the excellent daily cleaning services. The hotel rooms, while noted by some as dated in design, maintain a neat and fresh ambiance, free from an old or worn feeling. Visitors appreciate the spaciousness and comfort of the accommodations, particularly the large rooms and soft, bouncy mattresses. The hotel staff receives positive remarks for their friendliness and helpfulness, contributing to a pleasant stay. Additionally, the hotel's central location and quiet, safe surroundings add to its appeal, making it a solid choice for travelers. Though a few point out that certain elements like showers are dated and some rooms may carry the scent of cigarette smoke, the overall cleanliness and service largely stand out.
Staff
Visitors to Pan Pacific Xiamen can expect a consistently positive experience with the hotel's staff, who are frequently praised for their excellence in service. Guests have noted the friendliness, warmth, and attentiveness of the staff, highlighting individuals such as Ludy Ye and Mr. Wang Peng for their exceptional service. The concierge team, particularly praised for their professionalism and problem-solving skills, stands out in making stays more comfortable and resolving issues efficiently. While not all staff members are fluent in English, their effort to assist is commendable, ensuring a welcoming atmosphere for international guests. Throughout the hotel, from the reception to the cleaning crew, the staff's positive attitude and helpfulness enhance the overall experience. Guests appreciate the attentive and enthusiastic service, complemented by dining and guest discounts, making Pan Pacific Xiamen an attractive option for travelers in the area.
Yes, Pan Pacific Xiamen(Near the Ferry to Gulang Island and Metro Station) has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Pan Pacific Xiamen(Near the Ferry to Gulang Island and Metro Station).
No, Pan Pacific Xiamen(Near the Ferry to Gulang Island and Metro Station) doesn't allow dogs.
Yes, parking facilities are available at Pan Pacific Xiamen(Near the Ferry to Gulang Island and Metro Station).
Yes, Pan Pacific Xiamen(Near the Ferry to Gulang Island and Metro Station) has a gym.