Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Best Western Westgate Inn is well-regarded for its favorable location, offering easy access to highways and nearby shops and restaurants. Its proximity to York College adds to its appeal, positioning it as an ideal base for various activities. Guests generally praise the breakfast for being satisfying and diverse, with fresh fruits and friendly staff being notable highlights. Although some suggest improvements such as adding hot cereal options and extending breakfast hours, the complimentary meal is appreciated by many.
Rooms at the hotel are frequently commended for their spaciousness and cleanliness, with standout features like king-size beds and en suite whirlpool tubs receiving positive mention. Despite minor issues such as lighting and hard-to-flush toilets, guests appreciate the overall comfort and the attentive housekeeping that keeps rooms fresh.
Cleanliness is a recurring theme in reviews, with guests consistently admiring the clean environment maintained by the friendly staff. While some specific areas such as bathrooms and certain outdated sections of the hotel could use attention, the general impression remains favorable.
The staff at Best Western Westgate Inn significantly contribute to a positive hospitality experience, praised for their welcoming and attentive service. Though communication challenges and less favorable interactions with night staff are mentioned by a few, the majority of guests feel well-cared-for during their stay.
Regarding bedding, feedback is mixed. While some guests find the beds comfortable, many express dissatisfaction due to noise from metal bed frames and worn-out mattresses. Comments suggest improvements in bedding quality could enhance the sleep experience. Overall, the Best Western Westgate Inn provides a comfortable stay with essential amenities, a prime location, and a generally supportive staff, though some areas may require enhancement. Show more
Read review summaries for all categories
Categories
Business Hotel
This hotel is suitable for meetings and conferences and provides standard amenities for business travelers.
Hotel with Parking
This hotel provides free onsite car parking with ample spaces available. It also offers free truck/RV parking.
Accessible Hotel
Designed ADA mobility accessible rooms with grab rails in bathrooms for easy wheelchair access. The hotel features a wheelchair-accessible elevator, parking for the physically challenged, and accessible routes to the entrance and elevator.
Hotel with Gym
Includes a fitness center, enabling guests to maintain their workout schedule. It also has a pool.
3-Star Hotel
This hotel offers budget options and essential amenities. It is a practical choice for travelers seeking affordability.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Room Types
Queen Room with Two Queen Beds - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer.
King Suite with Spa Bath - Sofa Bed/Non-SmokingThe suite offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. This suite provides tumble dryer and a flat-screen TV. The unit has 2 beds.
Queen Room wth Bathtub - Disability Access/Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. This double room offers tumble dryer and a flat-screen TV.
Queen Room with Sofa Bed - Non-SmokingThe triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. This triple room provides tumble dryer and a flat-screen TV. The unit has 1 bed.
King Room with Sofa Bed - Non-SmokingThe triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. This triple room offers tumble dryer and a flat-screen TV. The unit has 1 bed.
Queen Room - Disability Access/Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. This double room features tumble dryer and a flat-screen TV.
Queen Room with Two Queen Beds and Walk-In Shower - Non-SmokingThe family room provides a tea and coffee maker and a wardrobe. The unit offers 2 beds.
Guest Reviews
7.5
Good
Location
Situated in a very favorable spot, the Best Western Westgate Inn offers guests a comfortable experience with its prime location. Travelers will appreciate its proximity to highways, making it an easy stopover. The surrounding area provides a convenient array of shops and restaurants, enhancing the overall stay for visitors. Additionally, its location near York College makes it an appealing choice for those visiting the campus. Guests have consistently noted the benefit of its placement, which positions it as an ideal base for various activities in the vicinity.
Breakfast
At the Best Western Westgate Inn, guests have shared a variety of opinions about the breakfast offerings. Many enjoyed a good start to their day with a breakfast that was both satisfying and diverse. While some noted the charm of options like chicken patties, others appreciated the availability of fresh fruits and the friendly staff that enhanced their dining experience. The breakfast selection was described as good, with some reviews mentioning the pleasant surprise of a selection that varied daily. The breakfast area was noted for being clean and well-maintained, contributing to an enjoyable meal.
However, there were suggestions for improvement, such as the addition of hot cereal options and accommodating larger groups with more waffle makers. Some guests felt that the breakfast hours could be extended to better fit their schedules. Despite these minor critiques, the overall consensus was that the breakfast was adequate and a convenient, complimentary addition to their stay.
Rooms
At Best Western Westgate Inn, guests consistently appreciate the spaciousness and cleanliness of the rooms. Many visitors find the accommodations to be super spacious, providing ample room to relax and unwind after a busy day. The rooms are also noted for being clean, with several guests commenting on their daily refreshed state thanks to diligent housekeeping.
The comfort level of the rooms is further enhanced by features like the king-size beds and en suite whirlpool tubs, which are standout amenities attracting praise for their fabulous quality. However, there's a mixed opinion on lighting, with some suggesting it could be improved to brighten up the interior space more effectively.
While there are minor concerns, such as hard-to-flush toilets, the overall sentiment remains positive focusing on the generous room sizes and the friendly staff, making the stay at Best Western Westgate Inn a comfortable experience with essential amenities at hand.
Beds
The beds at Best Western Westgate Inn received mixed feedback from guests, with varied experiences highlighting contrasting aspects. Some visitors found the beds amazing, suggesting that certain rooms offer a comfortable sleeping experience. However, it appears that the majority expressed dissatisfaction due to the noise produced by the metal bed frames. This issue seemed particularly bothersome, as the sound persisted with every movement. Moreover, comments on the mattresses indicate that they are old and dip in the middle, contributing to discomfort. The worn-out mattresses were also likened to sleeping in giant holes. Adding to this, the bed sheets were described as uncomfortable by some guests. Overall, while there are positive remarks, the prevalent theme across reviews points to a need for improvement in the bedding quality to ensure a peaceful night's rest.
Cleanliness
The Best Western Westgate Inn consistently receives positive feedback regarding cleanliness from its guests, with many emphasizing the friendly and attentive staff, as well as the overall clean and beautiful environment of the hotel. Numerous reviews highlight that the hotel and its rooms are very clean, providing guests with a comfortable stay. Despite a few specific concerns, such as the bathroom cleanliness and outdated appearance in certain areas, the overall impression remains favorable with the main emphasis on cleanliness and the accommodating nature of the staff.
Staff
The Best Western Westgate Inn is frequently praised for its welcoming and attentive staff, who are recognized for their friendly demeanor and helpful nature. Guests frequently highlight the front desk attendants for their assistance and pleasant interactions. Many reviewers note that the staff goes above and beyond to ensure a comfortable stay, leaving guests fully taken care of during their visit. However, communication with staff is occasionally challenging due to language barriers, and experiences with the night staff and some management interactions have been less favorable for some guests. Overall, the hotel's staff contribute significantly to a positive hospitality experience, enhancing the stay for many travelers with their commitment and support.
No, Best Western Westgate Inn doesn't have any pool.
No, a spa isn't available at Best Western Westgate Inn.
No, Best Western Westgate Inn doesn't allow dogs.
Yes, parking facilities are available at Best Western Westgate Inn.