InfoSummary of reviewsComfort CUBE PHOENIX S Kumamoto presents an enticing option for travelers seeking tranquility and convenience slightly removed from the bustling city center. The hotel's strategic position between a JR station and a bus station offers quiet surroundings and easy access to nearby attractions, including the majestic Mount Aso. Although it requires a short walk from Kumamoto Station, the area provides essential amenities such as restaurants and supermarkets, making dining and shopping convenient. The presence of ample parking and a washing machine further enhances the convenience for guests, contributing to restful stays with comfortable beds in a serene environment.
The accommodations are appreciated for their spacious and cozy setting, with generous apartment sizes allowing for relaxation. Thoughtful room layouts and effective ventilation offer a bright and welcoming atmosphere. Many guests find satisfaction in the range of available amenities, creating a pleasant and quiet ambiance. Despite occasional observations regarding cleanliness, such as minor housekeeping oversights and pest issues, the positives of a spacious and well-equipped environment generally outweigh these concerns.
While the cleanliness of the hotel meets basic standards, there is room for improvement in certain areas. The tidy bedrooms, coupled with a new kitchen sink, foster comfort, despite some challenges like cobwebs, mold, and musty smells in specific areas. Small details, such as privacy from short curtains and minor maintenance issues, provide opportunities to enhance the overall cleanliness and order.
The staff at Comfort CUBE PHOENIX S Kumamoto consistently earns praise for their efficiency and friendliness. Guests commend the staff's quick and helpful communication, contributing to a smooth and reassuring experience. The team's proactive approach and professional demeanor foster a welcoming atmosphere, with their readiness to address concerns promptly standing out as a highlight of the stay.
The hotel also offers free parking, facilitating easy vehicle access and complementing its convenient location for exploring Kumamoto's natural beauty and attractions. Positioned right in front of the hotel, the parking provides a hassle-free experience for guests, despite its narrow design. This practical amenity, combined with spacious accommodations and fast Wi-Fi, supports a comfortable and enjoyable visit for travelers seeking convenience and serene escape in Kumamoto. Show more
