Hotel AMBiANCE

Zermatt 46.01886400, 7.75068600 , Riedstrasse 98 (Show on Map)
9.0
Excellent


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Summary of reviewsHotel Ambiance in Zermatt offers a remarkable experience for guests seeking a well-rounded stay in a prime location with stunning views of the Matterhorn. The hotel's enviable position provides easy access to Zermatt's core, including key attractions such as the Gornergrat railway and ski lifts, all while maintaining a peaceful ambiance. Visitors frequently commend the beautifully maintained hotel for its cleanliness, comfort, and the extraordinary hospitality displayed by the friendly and attentive staff.

Guests highlight the delightful breakfast, featuring a wide array of choices from freshly baked croissants to local cheeses, making mornings memorable while taking in breathtaking views. The restaurant's dining experience, with its quality meals and varied offerings, also earns high praise, adding to the overall culinary satisfaction. The comfortable, clean rooms, many of which offer panoramic views of the Matterhorn, enhance the charm of the hotel, although some rooms may feel on the smaller side.

Hotel Ambiance is particularly accommodating for winter sports enthusiasts, offering seamless access to ski facilities and convenient equipment rentals. After an active day, guests can unwind in the inviting spa, complete with a whirlpool sauna and an outdoor jacuzzi with stunning views.

The staff plays a crucial role in enriching the guest experience, known for their exceptional friendliness, helpfulness, and thoughtful gestures, creating a welcoming and family-like atmosphere. The free WiFi, despite occasional connectivity issues, complements the overall guest experience.

Overall, Hotel Ambiance delivers a charming and satisfying experience as a standout three-star accommodation, combining great service, a picturesque location, and modern amenities, making it a favored choice for travelers seeking a memorable stay in Zermatt.
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Dog Friendly Hotel
This hotel is known to be dog-friendly and offers a comfortable stay. Its location provides easy access to Zermatt's attractions.

3-Star Hotel
The Hotel AMBiANCE is valued for its comfortable accommodations and friendly service, ensuring a pleasant stay. Its location in Zermatt makes it easy to explore the village and surrounding mountains.

Hotel near Ski Resorts

Hotel for Honeymoon

Hotel with Spa

Hotel near Nightlife Spots

Accessible Hotel

Room Types
Superior Double Room Very spacious room with a seating area, a 32-inch LCD flat-screen TV and beds with comfort mattresses and Matterhorn-themed bed linen. Please note that extra beds are not available in this room type.

Junior Suite with Matterhorn View Spacious and bright room with Matterhorn views, leather sofas and amenities like coffee making facilities as well as a bathtub.

Deluxe Double Room with Matterhorn View This carefully decorated room offers panoramic views of the Matterhorn Mountain and features a furnished balcony.

Small Double Room The room features a large HD flat-screen TV, a walk-in shower and high-quality bed linen with Matterhorn design. The bed is only 1.40 metres wide. Please note that extra beds and cots are not available in this room type. Children cannot be accommodated in this room type.

Romantic Junior Suite with Matterhorn View This suite has a reading corner on the balcony, bathroom with experience shower and free-standing bathtub.

Penthouse Apartment with 3 bedrooms with Matterhorn View This spacious apartment comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and free toiletries. Featuring a balcony with mountain views, this apartment also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 3 beds.

Guest Reviews
9.0
Excellent
Location
Hotel Ambiance in Zermatt boasts an enviable location, combining convenience with tranquility. Guests frequently praise the stunning views of the Matterhorn visible from many rooms, which add a touch of magic to their stay. Positioned within easy walking distance from the train station and the center of Zermatt, the hotel offers a perfect balance between accessibility and a peaceful atmosphere. Visitors appreciate being close to the vibrant city core, including shops, bars, and restaurants, yet still enjoying the quietness of the area.

The proximity to key attractions is a standout feature, with convenient access to both the Gornergrat railway and ski lifts. Furthermore, it's just a short walk to the main ski bus and close to all the amenities Zermatt has to offer. Guests find the hotel beautifully maintained, with cleanliness and comfort being frequently noted, along with a strong sense of hospitality from the staff. A notable mention goes to the impressive whiskey bar, which adds a unique touch to the hotel experience.

Overall, Hotel Ambiance delivers a well-rounded experience in Zermatt with its prime location, remarkable views, and welcoming environment, making it a favored choice for visitors to this Swiss alpine town.

Breakfast
Nestled in a quiet yet centrally located area, Hotel Ambiance boasts a delightful breakfast experience that has left guests raving. A standout feature is the wide selection offered, which caters to various tastes with both warm and cold options. Guests can indulge in freshly baked croissants, homemade jams, fresh squeezed juices, and an array of cheeses, eggs, sausages, and more. Many have touted the breakfast as a highlight of their stay, describing it as fabulous, abundant, and of excellent quality.

The staff receives high praise for their attentiveness and friendly demeanor, contributing to a warm and family-like atmosphere. Reviews often mention the convenience of enjoying a delicious breakfast while taking in breathtaking views, such as the majestic Matterhorn. The ambiance of the hotel complements the culinary offerings perfectly, making the breakfast experience more than just a meal—it's a memorable start to each day. While most reviews are predominately positive, a few suggest that adding more choices could enhance the selection further. Nonetheless, the overall sentiment indicates a satisfying and delightful breakfast that many would highly recommend.

Dinner
Hotel Ambiance seems to offer a dining experience that impresses guests with both its quality and value. The hotel's restaurant consistently receives praise for serving delicious and superior meals that stand out from standard hotel fare. Diners appreciate the convenience and the well-prepared dishes that are often described as a real treat. The option of a 5-course dinner, along with a recommended 4-course half-board offering, suggests a satisfying variety for guests who choose to dine in. Overall, the food is described as excellent, with many guests opting to enjoy dinner at the hotel most nights, underlining the positive experience they encounter.

Rooms
Hotel Ambiance offers guests a charming and comfortable stay with rooms that are consistently praised for their cleanliness and practicality. Many visitors highlight the breathtaking view of the Matterhorn from their balconies, an aspect that truly enhances their experience at the hotel. The accommodations are described as cozy and well-appointed, with a modern "alpine finish" that adds a sophisticated touch.

The rooms vary in size, with some guests noting smaller spaces, but the clever design and furnishings provide ample comfort. Deluxe and superior rooms often boast spacious layouts, accompanied by walk-in showers and large bathrooms. Functionality and comfort are key features in these rooms, with amenities such as boiling kettles and well-maintained facilities contributing to a pleasant stay.

While some mention the rooms show signs of aging or note outdated designs, this does not detract significantly from the overall positive impression. Instead, regional charm and practical aspects are highlighted, along with incredibly clean and well-maintained spaces.

The staff at Hotel Ambiance receive commendations for their accommodating and friendly nature, adding to the welcoming atmosphere. Guests who opt for rooms with mountain views express particular satisfaction with this upgrade, appreciating the serene and stunning scenery from their balconies. Overall, the hotel provides a comfortable retreat slightly away from bustling areas, offering guests an exquisite and memorable experience.

Beds
Hotel Ambiance seems to be a popular choice for travelers seeking a comfortable stay. Guests have repeatedly highlighted the beds as being exceptionally comfy, often described as clean and very comfortable, making for a restful night's sleep. The design of the rooms is noted for being cozy and well-planned, with a fantastic view of the Matterhorn as an added bonus for some. While most guests find the bedding satisfactory, there are mentions of certain beds being small for those accustomed to more space, and some found the bedroom access setup slightly inconvenient. Yet, overall, the majority of reviews point to a pleasant and restful experience at Hotel Ambiance.

Cleanliness
Nestled in a picturesque location, Hotel Ambiance boasts exceptional cleanliness that leaves a lasting impression on its guests. The accommodations are not only clean but also offer a fresh and inviting atmosphere with new and modern interior designs. Visitors praise the spacious, well-maintained rooms and bathrooms equipped with all necessary comforts, making for a comfortable stay. The hotel's attention to cleanliness covers every corner, from rooms to communal areas, ensuring a pristine environment throughout.

The hotel provides spectacular views, particularly of the Matterhorn, enhancing the serene and cozy ambiance. Guests enjoy the hearty and delicious breakfasts as well as the beautifully laid-out facilities, contributing to a sense of warmth and relaxation. Friendly and attentive staff further enhance the experience, making each guest feel welcomed and well-cared-for.

With its great location, stunning views, and immaculate cleanliness, Hotel Ambiance offers a delightful experience, combining modern comforts with picturesque scenery. Whether you're looking for a quiet escape or a convenient spot to explore the village, this hotel provides a solid foundation for memorable travels.

Staff
Hotel Ambiance consistently receives high praise for its staff, who seem to be the heart and soul of the guest experience. Travelers frequently highlight the exceptional friendliness, eagerness to help, and thoughtful gestures offered by the team. Receptionists leave a particularly positive impression with their welcoming demeanor and wealth of local knowledge, readily providing walking route suggestions and informative guidance. Specific staff members such as Stephanie and Michele are noted for their outstanding assistance, amplifying the warm atmosphere guests enjoy.

The owners themselves are praised for their personal involvement in maintaining a pleasant stay, ensuring a seamless experience from check-in to departure. Guests are also impressed by the professional hospitality shown by Katarina and the rest of the Ambiance team, who are described as accommodating, attentive, and genuinely interested in meeting the needs of guests.

The compassionate attention given to pets, along with thoughtful touches like allowing luggage storage post-checkout, underscores the detail-oriented approach of the staff. Despite a few criticisms regarding specific policies not aligning with guest expectations, the overall feedback reflects a strong, service-oriented culture. Overall, the staff’s courteousness, friendliness, and professional conduct significantly enrich the guest experience, making Hotel Ambiance a favored choice for many travelers.

Wi-Fi
The WiFi experience at Hotel Ambiance receives mixed feedback from guests, though leaning towards the positive. Many guests appreciate the good performance of the WiFi, highlighting its ease of use and the added benefit of it being free, which pairs well with the complimentary breakfast offered. However, there are comments about inconsistency in connectivity and occasional instability. While some guests encounter weak signals in their rooms, the overall impression is that the hotel is making efforts to provide a satisfactory internet experience for its visitors.

Spa
Hotel Ambiance offers a charming spa experience that has garnered admiration from its guests. The standout features include a whirlpool spa and a sauna, with the latter conveniently located on the ground floor. Guests particularly appreciate the outdoor hot tub and jacuzzi, which offer breathtaking views of the iconic Matterhorn – a perfect way to unwind after a day of skiing or hiking. Though the spa facilities are described as somewhat small, they are consistently noted as being well-designed and enjoyable. The booking system for the spa amenities, which allows 30-minute private slots for the outside jacuzzi and sauna, is praised for its efficiency. Overall, the spa is an inviting retreat with remarkable views, ensuring a relaxing and rejuvenating experience.

Ski
Nestled in a convenient area near the renowned ski resorts of Zermatt, Hotel Ambiance proves to be an ideal hub for winter enthusiasts. Guests appreciate the effortless access to ski equipment rental shops, conveniently located less than three minutes from the hotel, which streamlines preparations for a day on the slopes. The hotel is strategically positioned between the two main ski lifts, ensuring guests can easily venture into the heart of Zermatt. Access to shuttles or buses to reach the ski lifts is merely a five-minute stroll away, making the journey from their accommodations to the lifts swift and uncomplicated.

The infrastructure at Hotel Ambiance supports a seamless ski vacation experience. After an active day of skiing or hiking, guests can unwind in the sauna or make use of comprehensive ski storage facilities. The ski room is particularly well-regarded, equipped with amenities like a ski boot dryer that's designed to ensure gear is ready for another day of adventure. While walking from the station can be a bit cumbersome, particularly on cobblestone slopes with heavy luggage, the warm and welcoming environment upon arrival makes it worthwhile. Notably, skiing down to the hotel from the nearest skiing area is a possibility, adding an extra touch of convenience to this location well-suited for ski enthusiasts.

3 Star
Hotel Ambiance in Zermatt stands out as an exceptional three-star accommodation, offering guests a delightful experience at a reasonable price for Switzerland. The hotel boasts clean, modern rooms and delivers excellent service, underscored by the warm and friendly staff. Guests can enjoy a comprehensive breakfast spread that sets a positive tone for the day. As a family-run establishment, it offers great views, creating a charming atmosphere for visitors. The location is deemed convenient, adding to the overall appeal. Many guests express a strong willingness to return and recommend the hotel to others, highlighting its good price-to-performance ratio in this picturesque part of Switzerland.


No, Hotel AMBiANCE doesn't have any pool.

Yes, a spa is available at Hotel AMBiANCE.

Yes, Hotel AMBiANCE welcomes dogs.

No, parking facilities aren't available at Hotel AMBiANCE.

No, Hotel AMBiANCE doesn't have a gym.

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