Hotel Alphubel

Zermatt 46.02245300, 7.74664500 , Brantschenhaus 7 (Show on Map)
8.2
Very Good


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Summary of reviewsHotel Alphubel in Zermatt enjoys high praise for its exceptional location, just a short walk from the main train station and close to numerous restaurants, shops and essential services. Despite its central positioning, it maintains a serene and quiet atmosphere, providing easy access to hiking routes, ski areas and notable city attractions. Many guests appreciate the scenic mountainous views from the hotel, enhancing their overall stay.

The breakfast at Hotel Alphubel receives largely positive feedback, noted for its good quality, delicious taste and adequate variety. The breakfast buffet, featuring local products, is frequently replenished and the staff are friendly and attentive. While some guests suggest expanding the selection, the breakfast generally meets or exceeds expectations. Dinner at the hotel is well-regarded, complimented for its ambiance and proximity to various nice restaurants.

Rooms at Hotel Alphubel are described as spacious, clean and comfortable, equipped with essential amenities and often providing delightful mountain views. The balconies offer a charming spot to take in the surroundings. While the decor may seem dated to some, it retains a functional and cozy charm. Minor issues like small room sizes or flat pillows are occasionally mentioned, but overall, the rooms provide a comfortable and adequate stay.

Cleanliness is a standout feature at Hotel Alphubel with guests frequently commending the meticulous housekeeping and well-maintained premises. The hotel staff also contribute to the positive experience, noted for their friendliness, helpfulness and attentiveness. Though there are occasional mentions of language barriers, the overall service is warm and family-like.

The hotel's free Wi-Fi is generally reliable with many guests reporting fast and stable connections. Although there are occasional mentions of weak signals in some areas, the overall connectivity is satisfactory.

Hotel Alphubel is highly recommended for families, providing a variety of amenities tailored for those with children, including an indoor playroom and proximity to ski lifts. The welcoming and accommodating staff further enhance the family-friendly environment.

For ski enthusiasts, the hotel offers convenient access to ski lifts and adequate ski storage facilities. The proximity to the slopes, combined with helpful ski pass provisions and rental services, ensures a comprehensive ski experience.

Despite being close to a lively nightlife area, the hotel maintains a tranquil environment, making it an ideal retreat for those seeking a balance between relaxation and entertainment. The charming, vintage decor adds to its unique character.

Guests frequently praise the comfortable beds and overall clean accommodations, though there are occasional mentions of issues like noisy beds or worn-out mattresses. The majority of reviews indicate a restful stay, making Hotel Alphubel a compelling choice for visitors to Zermatt seeking convenience, comfort and a welcoming atmosphere.
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Dog Friendly Hotel
Hotel Alphubel is a pet-friendly hotel in Zermatt. The hotel is well-located. It offers a comfortable stay for guests and their dogs.

Hotel with Free Wi-Fi
Hotel Alphubel offers free Wi-Fi, allowing guests to stay connected. The provision of internet connectivity caters to the needs of modern travelers.

Hotel near Ski Resorts

Family Friendly Hotel

Hotel near Nightlife Spots

Room Types
Deluxe Double Room with Balcony This room features a balcony with mountain views. Please note that extra beds are not available in this room type.

Single Room This single room features a cable TV. Please note that extra beds are not available in this room type.

Triple Room The triple room provides a minibar, a wardrobe, as well as a private bathroom featuring a bath and a hairdryer. The triple room features a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 3 beds.

Double Room Rooms are 15 square metres. Please note that extra beds are not available in this room type.

Quadruple Room The quadruple room features a minibar, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. The quadruple room offers a flat-screen TV with cable channels, a safe deposit box, a carpeted floor and heating. The unit has 4 beds.

Guest Reviews
8.2
Very Good
Location
Hotel Alphubel in Zermatt enjoys an enviable location in the heart of the city, praised extensively by guests for its proximity to major amenities. The hotel is just a brief walk, typically around three to five minutes, from the main train station, making it exceptionally convenient for those arriving and departing by rail. This central placement means the hotel is also close to numerous restaurants, shops and essential services, yet it manages to maintain a quiet, serene atmosphere despite being in a bustling area.

Guests appreciate the strategic positioning for easy access to hiking routes, ski areas and the city's main attractions. The nearby Gornergrat railway and bus stops further enhance the ease of exploring Zermatt and its surroundings. The mountainous view from the hotel is an added charm, providing a scenic backdrop to a comfortable stay. Clean and well-maintained rooms complement the prime location with good price-performance value, making Hotel Alphubel a recommended choice for travelers seeking both convenience and comfort in Zermatt.

Breakfast
Hotel Alphubel has garnered largely positive feedback regarding its breakfast offerings. Many guests praised the breakfast for its good quality, delicious taste and adequate variety. Phrases like great breakfast and very good breakfast were frequently mentioned, indicating widespread satisfaction. The breakfast buffet, in particular, was noted for being well-organized and regularly replenished, featuring local products and high-quality ingredients such as cheeses, hams and fresh bread. Additionally, the staff facilitating breakfast received commendations for being friendly, courteous and attentive.

Despite the general approval, some reviews pointed out areas for improvement. Comments about the breakfast being basic, simple or lacking in variety did surface occasionally. There were suggestions to include more vegetables and meats, implying that while the quality was good, the selection could be expanded. Some guests mentioned the breakfast being more of a standard continental spread with limited options, yet adequate for a start to the day.

Overall, the breakfast at Hotel Alphubel seems to meet or exceed expectations for many guests, providing a satisfactory and often delightful start to their day, though a few would appreciate a broader range of choices.

Dinner
Hotel Alphubel offers a pleasant dining experience with a great ambiance during dinner. Many guests have praised the dinner, describing it as excellent, lovely, delicious and nice. While some found the dinner just okay or fine, the overall sentiment remains positive. Additionally, the hotel is conveniently located among various nice restaurants and bars, though outdoor seating across the street can be somewhat noisy.

Rooms
Hotel Alphubel in Zermatt, Switzerland, offers guests spacious, clean and comfortable rooms with delightful views of the surrounding mountains. Many reviews highlight that the rooms are particularly roomy, often exceeding expectations and come equipped with essential amenities such as TVs, refrigerators and comfortable bedding. The balconies provide a charming spot to take in the stunning scenery.

The rooms are well-maintained and generally very clean, contributing to a pleasant stay. Although the decor is somewhat dated and reminiscent of past decades, it retains a functional and cozy charm that appeals to many visitors. Guests appreciated the cleanliness and the thoroughness of the housekeeping.

Several rooms feature modern upgrades such as newer bathrooms, while others retain a more traditional look. Despite some minor issues like small room sizes in certain cases, flat pillows or an occasional musty smell, the overall feedback emphasizes comfort and adequacy for a relaxing stay.

Strategically located with easy access to local attractions, Hotel Alphubel provides a warm and inviting atmosphere, suitable for both short and extended visits.

Beds
Hotel Alphubel has garnered praise for its comfortable sleeping arrangements with guests frequently highlighting the comfort of the beds. Many reviews laud the beds as comfortable and cozy, emphasizing the quality of the mattresses and duvets. Some guests described their bedding experience as so warm and snug that it felt like a perfect retreat during winter nights. Accommodations were also noted to be clean and comfortable, adding to the overall positive sleeping environment.

However, not all feedback was entirely glowing. A few guests mentioned issues such as noisy beds, dirty bed sheets and pillows that could be better. There were also remarks about mattresses being uneven or too worn out, suggesting room for improvement in some areas. Despite these occasional drawbacks, the majority of the reviews leaned towards satisfaction with the bed comfort and quality, making Hotel Alphubel a generally good choice for a restful stay.

Cleanliness
Hotel Alphubel stands out for its exceptional cleanliness, consistently praised by guests in their reviews. Many highlight the meticulous daily housekeeping and spotless rooms with terms like "immaculately clean," "well maintained," and "perfectly clean" frequently mentioned. Despite its age, numerous guests appreciate how well-preserved the premises are, describing it as both charming and comfortable.

The hotel's bathrooms and bedrooms receive high marks for their cleanliness, often described as "very clean" and "neat." Clean and comfy beds add to the overall comfort, while the spacious rooms offer a cozy and welcoming atmosphere. Some guests did note minor issues like mild smoke smells and occasional dust, but these were exceptions rather than the norm.

The supportive and accommodating staff contribute positively to the overall experience, ensuring that all areas are pristine and well-maintained. This high standard of cleanliness, combined with a great location and good value for money, makes Hotel Alphubel an attractive choice for travelers seeking a clean and comfortable stay.

Staff
Hotel Alphubel's staff consistently receives praise for their friendliness and helpfulness. Guests frequently highlight being greeted warmly upon arrival and experiencing a high level of attentiveness throughout their stay. The reception staff, in particular, are noted for their courteous and professional demeanor, often going above and beyond to assist with requests like restaurant reservations, early check-in and providing necessary adaptors.

Many guests appreciate the multilingual abilities of the staff, although there were occasional mentions of language barriers with some receptionists only speaking English or Portuguese. Despite this, the communication skills and effort to assist guests remain commendable.

The owners and managers also garner positive remarks for their welcoming and accommodating nature. An elderly gentleman at the reception is often singled out for his kindness and attentiveness, making a memorable impact on visitors.

Breakfast service receives mixed feedback with some guests noting less helpful staff, but many remark on the continuous refilling of items and the friendly breakfast personnel. The overall atmosphere created by the staff is one of a warm, almost family-like hospitality, contributing significantly to the pleasant experience at Hotel Alphubel.

Wi-Fi
Hotel Alphubel offers Wi-Fi throughout the property, including in guest rooms with many visitors reporting fast and stable internet connections. Guests frequently describe the Wi-Fi as free, high-speed and generally reliable, indicating a satisfying experience for basic browsing and streaming. However, some reviews mention that in certain areas of the hotel, the Wi-Fi signal may be intermittent or weak, occasionally affecting more demanding tasks like Zoom calls. Though there are a few mentions of slow or non-functional connections, the overall sentiment is that the Wi-Fi service is good to excellent with the majority of guests facing no significant issues.

Family
Hotel Alphubel provides an excellent environment for families with children, ensuring a comfortable and welcoming stay. Numerous reviews highlight the hotel as family-friendly, boasting a variety of amenities tailored for families. Clean and comfy beds, good furniture and a large family room accommodate all members comfortably, even those with toddlers. Its location is another favorable aspect, being conveniently close to the station and main street, making transportation hassle-free.

For families interested in winter sports, the proximity to ski lifts and dedicated snow gear storage areas make it an ideal choice. An indoor playroom entertains the little ones and the friendly and accommodating staff enhance the overall experience. Guests appreciate the safe and cozy atmosphere, along with the flexibility to extend room use on departure day for those with young children.

While some find it challenging to navigate with strollers, the great value, welcoming environment and thoughtful extras contribute to a memorable family stay. Hotel Alphubel truly embodies a family-centric atmosphere, making it perfect for family gatherings and leisure trips.

Ski
Located in the picturesque town of Zermatt, renowned for its skiing opportunities, Hotel Alphubel offers a convenient and enjoyable base for ski enthusiasts. The hotel is ideally situated close to ski lifts, making access to the slopes straightforward and hassle-free.

Guests appreciated the nature of the ski facilities, some highlighting the availability of a ski room, ski locker and ski equipment storage options. However, it's noted that the ski room may be small and proper identification for storage areas is recommended. Additionally, those with substantial gear might consider bringing their own lockers due to limited storage space.

The hotel provides comprehensive support for skiers, including ski pass provisions, rental information and lessons, ensuring that guests have all they need for a successful ski trip. Transportation is well-supported with a free ski bus service that enhances accessibility to the ski resorts, while baggage and ski storage solutions further add to the convenience. The presence of ski-boot heating facilities further underscores the thoughtfulness towards skiers' needs.

For those seeking advice on the optimal hikes to catch a glimpse of the magnificent Matterhorn Glacier Paradise, the staff are well-informed and helpful. The general location close to the main train station also makes it a practical choice for travelers.

Ultimately, Hotel Alphubel provides great accommodation for both short ski breaks and longer ski vacations with exceptional assistance from the staff contributing to a comprehensive and enjoyable ski experience.

Nightlife
Hotel Alphubel offers a generally tranquil ambiance with its quiet surroundings and limited noise, making it a peaceful retreat for guests. Situated on a serene side street just off the main street, the hotel is conveniently close to a lively nightlife area featuring bars, restaurants and shops. Many of these establishments stay open late, enabling visitors to enjoy dining and entertainment options well into the night. Despite its proximity to the vibrant main street, the hotel's immediate environment remains calm, especially after 9:30 PM, contributing to a restful atmosphere.

The hotel’s location also benefits from being near the train station, providing easy access for travelers. The combination of its peaceful setting and access to nightlife makes it suitable for families seeking a balance between quiet relaxation and convenient entertainment. Decor-wise, the hotel retains a charming, vintage feel reminiscent of the 60s and 70s, which adds to its unique character. Overall, Hotel Alphubel is an ideal spot for those who appreciate a quiet stay with the opportunity to explore nearby nightlife at their convenience.


No, Hotel Alphubel doesn't have any pool.

No, a spa isn't available at Hotel Alphubel.

Yes, Hotel Alphubel welcomes dogs.

No, parking facilities aren't available at Hotel Alphubel.

No, Hotel Alphubel doesn't have a gym.

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