Holiday Inn - Bulawayo by IHG, is a popular choice for visitors due to its immaculate cleanliness and prime location. Guests have praised the hotel for its clean and fresh environments, both in the rooms and common areas. The hotel's well-ordered rooms and large parking space have also been appreciated. The staff at the hotel have received high praise from guests with many describing them as friendly, professional, accommodating and amazing. The waiting staff, in particular, have been highly rated for their hospitality. Efficient check-in and check-out processes were also appreciated, while service requests were addressed swiftly. Although there were a few negative comments about some receptionists, guests were overall very pleased with the quality of service provided by the hotel staff and are eager to return on their next visit to Bulawayo.
Elephant Hills Resort is a fantastic hotel that offers excellent breakfast options with good quality food and lots of options available. The hotel rooms are spacious, clean and comfortable with deep baths and comfortable beds. Although some furniture is outdated, the rooms are well cleaned and refreshed daily. The hotel boasts a good standard of cleanliness with daily cleaning keeping everything in tip-top shape. The staff at Elephant Hills Resort are amazing with their friendliness and willingness to assist shining through in every interaction. The hotel has two large, stunning pools that guests love and the pool areas are well-maintained. Overall, Elephant Hills Resort is a great choice for those looking for a resort with a great swimming pool and excellent customer service.
Victoria Falls Safari Lodge is a luxurious and serene getaway in Zimbabwe with exceptional views over the waterhole and Zambezi National Park. The sunset views are particularly beautiful and the location just 5 minutes outside of town makes it feel like you're in the bush. The rooms are clean, comfortable and well-equipped with some being described as enormous. The staff is friendly, amazing and attentive, going above and beyond to ensure guests have an unforgettable experience. While some guests noted that the restaurant staff could have been better trained, overall guests were impressed with the staff's kind, cheerful and helpful nature. The combination of the stunning views, luxurious rooms and excellent service make Victoria Falls Safari Lodge a must-visit destination.
The staff at Pioneers hotel are exceptional, receiving countless praise from guests for their impeccable service and thoughtfulness. Familiar and friendly faces make guests feel at home and the professionalism of the staff is top-notch. They are always ready to help guests in any way possible without being pushy and even help with tackling problems like baggage and activity bookings. Overall, the service provided by the staff at Pioneers is faultless and truly amazing.
Cresta Sprayview Victoria Falls garners acclaim for its prime location, offering easy access to the iconic Victoria Falls and town amenities, while maintaining a serene environment slightly away from the bustling central business district. The hotel benefits from a swimming pool and garden on-site, enhancing the overall guest experience. Guests appreciate the accommodating and friendly staff, who contribute significantly to the positive atmosphere of the hotel.
The breakfast at Cresta Sprayview is frequently praised for its variety and quality, served in a pleasant poolside setting that adds to the dining experience. While some find the breakfast cost high, many consider it worthwhile due to the diverse spread and attentive service. Dinner offerings receive a mostly positive reception, with satisfying meals and commendable presentation, although there are occasional comments about limited menu diversity and longer wait times.
Rooms at the hotel are noted for their cleanliness and comfort, with spacious interiors and convenient amenities. Despite suggestions for decor upgrades and bathroom renovations, the accommodations provide a welcoming and restful stay, with exceptionally comfortable beds and well-maintained surroundings. The overall cleanliness of the hotel is remarked upon positively, despite minor maintenance issues such as a leaking toilet and restroom configurations.
The hotel's pool is a standout feature, with guests often mentioning its pristine condition and tranquil environment. It is a favored spot for relaxation, complemented by the option of poolside breakfasts. Overall, Cresta Sprayview Victoria Falls delivers a comfortable and enjoyable stay, where helpful staff, a good location, and quality facilities combine to create a memorable visit.
Holiday Inn - Harare by IHG, emerges as a highly favorable choice for travelers, particularly noted for its strategic location within Harare. Situated in the heart of the city, it offers easy access to various key attractions, such as the National Gallery of Art and an array of local restaurants, while maintaining a serene and secure environment away from the city's hustle and bustle. The convenience of available taxis further enhances the location's appeal.
The hotel's breakfast experience consistently impresses guests with many praising the extensive and diverse selection of both fruit and hot food options available from the buffet. The breakfast team receives frequent commendations for their excellent service, contributing to a satisfying start to guests' days.
Dinner reviews are more mixed with positive notes on the variety of vegetarian options and well-organized buffets. Some guests praised the dinner service and quality, while others felt the food did not meet expectations, particularly critiquing specific dishes like ribs. Additionally, the cost and portion sizes were points of contention for some.
Guests often highlight the spacious and comfortable rooms, appreciated for their cleanliness and cozy bedding. However, some rooms show signs of age with issues such as outdated lighting, a smell of smoke and the need for bathroom maintenance being mentioned. Despite these downsides, the overall reception of the rooms is positive with efficient room service enhancing the experience.
Cleanliness is a standout feature of Holiday Inn - Harare with guests frequently noting the immaculate condition of the rooms and facilities. Super clean bedding and well-maintained surroundings contribute significantly to the positive reviews.
The staff at Holiday Inn - Harare are consistently praised for their friendliness, professionalism and helpfulness. The reception staff, in particular, are noted for their welcoming and courteous service. While there are rare mentions of less positive interactions, the general sentiment underscores the staff's role in significantly enhancing the guest experience.
The comfort and cleanliness of the beds receive high praise with guests consistently describing them as comfortable and well-maintained. Although there were occasional mix-ups with bed types, the overall feedback highlights the bedding as a strong positive aspect of the stay.
Overall, Holiday Inn - Harare by IHG, offers a welcoming and convenient base for visitors with commendable staff, good cleanliness, comfortable beds and a prime location. Despite a few areas needing improvement, particularly regarding dinner quality and room updates, the hotel provides good value for money and a favorable environment for both leisure and business travelers.
N1 Hotel & Campsite Victoria Falls offers an exceptional experience primarily due to its ideal location, commendable cleanliness and a dedicated staff. Situated in the heart of Victoria Falls, the hotel conveniently allows guests to walk to the famous falls in about ten minutes. Being close to various shops, restaurants and bars enhances the overall convenience and value of staying here. This central placement, coupled with clean and comfortable rooms at reasonable prices, makes the hotel a favored choice among travelers.
The dining experiences at the hotel receive mixed reviews. The breakfast, served at a small on-site restaurant, is appreciated for being quick, hot and well-presented with friendly staff. Although some find it satisfactory and good value, others criticize its limited variety and quality. Conversely, the dinner experience generally garners positive feedback with guests enjoying the diverse menu, especially the fish, seafood and sushi options, often at the poolside bar.
Regarding the rooms, cleanliness is consistently highlighted as a top feature. The rooms are well-maintained with modern furnishings and amenities such as air conditioning, kettles and coffee and tea provisions. However, room size and the absence of certain amenities like fridges and sufficient storage space are occasional drawbacks. Despite these minor issues, the rooms are considered good value for money due to their overall comfort and functionality.
The staff at N1 Hotel & Campsite Victoria Falls are repeatedly praised for their friendliness, professionalism and willingness to assist with various needs, from booking activities to providing transport. This high level of service significantly enhances guest satisfaction.
The free WiFi receives mixed reviews with many guests finding it adequate and functional for their needs, though some experience occasional connectivity issues and slow speeds.
The pool area is a standout feature, often described as an excellent and serene spot to relax after excursions. The pool is surrounded by green lawns and gardens, adding to the peaceful atmosphere with many guests appreciating its cleanliness and accessibility.
In summary, N1 Hotel & Campsite Victoria Falls excels in providing a convenient and comfortable stay with attentive staff, clean rooms and a prime location, making it an attractive option for visitors eager to explore Victoria Falls.