Hampton Inn Cleveland-Downtown
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Summary of reviewsHampton Inn Cleveland-Downtown earns high praise for its unbeatable location in the heart of downtown Cleveland, attracting both leisure and business travelers. Its proximity to key attractions such as the Rock and Roll Hall of Fame, Progressive Field, Rocket Mortgage Fieldhouse and Browns Stadium, along with numerous restaurants, bars and shops, ensures guests have easy access to the area's vibrant scene. The central location offers excellent accessibility, allowing guests to navigate the city effortlessly while enjoying a mix of tranquility and urban excitement.
The hotel also scores well in cleanliness with many guests highlighting the immaculate condition of both rooms and common areas. The housekeeping services are commendable for maintaining high standards and ensuring rooms are well-kept. Despite a few minor housekeeping issues, the overall environment is clean and cozy, contributing to a restful stay.
Comfort is a consistent theme in the reviews, particularly regarding the rooms and beds. Guests appreciate the spacious, updated and quiet accommodations, often describing the beds and pillows as very comfortable or even super comfy. While there are occasional comments about room size, cleanliness or maintenance, the general sentiment is overwhelmingly positive, emphasizing sound sleep and comfortable accommodations.
The staff at Hampton Inn Cleveland-Downtown are frequently praised for their friendliness, helpfulness and professionalism, significantly enhancing the guest experience. Front desk staff are highlighted for their courteous and welcoming demeanor and the valet service is noted for its efficiency and helpful attitude, although parking costs are seen as a downside.
Guests also show appreciation for the complimentary breakfast, which is described variously as good to fantastic with a wide selection of hot and tasty items. Despite a few critiques regarding simplicity or variety during the pandemic, the breakfast generally contributes positively to the overall stay.
While the free Wi-Fi receives mixed reviews with some guests experiencing slow speeds and occasional connectivity issues, there are positive mentions indicating satisfactory performance at times.
For families, the hotel offers a suitable environment with clean facilities and attentive staff catering to specific needs like additional amenities for longer stays. The central location further adds to the convenience for family-friendly activities.
Business travelers find the hotel's location practical due to its proximity to business areas and the convention center. Although the hotel's business amenities could see improvement, the clean rooms and basic business functionalities suffice for short stays.
Overall, Hampton Inn Cleveland-Downtown delivers a reliable three-star hotel experience with a combination of excellent location, cleanliness, comfort and friendly service, making it a compelling choice for a diverse range of travelers visiting Cleveland.
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The hotel also scores well in cleanliness with many guests highlighting the immaculate condition of both rooms and common areas. The housekeeping services are commendable for maintaining high standards and ensuring rooms are well-kept. Despite a few minor housekeeping issues, the overall environment is clean and cozy, contributing to a restful stay.
Comfort is a consistent theme in the reviews, particularly regarding the rooms and beds. Guests appreciate the spacious, updated and quiet accommodations, often describing the beds and pillows as very comfortable or even super comfy. While there are occasional comments about room size, cleanliness or maintenance, the general sentiment is overwhelmingly positive, emphasizing sound sleep and comfortable accommodations.
The staff at Hampton Inn Cleveland-Downtown are frequently praised for their friendliness, helpfulness and professionalism, significantly enhancing the guest experience. Front desk staff are highlighted for their courteous and welcoming demeanor and the valet service is noted for its efficiency and helpful attitude, although parking costs are seen as a downside.
Guests also show appreciation for the complimentary breakfast, which is described variously as good to fantastic with a wide selection of hot and tasty items. Despite a few critiques regarding simplicity or variety during the pandemic, the breakfast generally contributes positively to the overall stay.
While the free Wi-Fi receives mixed reviews with some guests experiencing slow speeds and occasional connectivity issues, there are positive mentions indicating satisfactory performance at times.
For families, the hotel offers a suitable environment with clean facilities and attentive staff catering to specific needs like additional amenities for longer stays. The central location further adds to the convenience for family-friendly activities.
Business travelers find the hotel's location practical due to its proximity to business areas and the convention center. Although the hotel's business amenities could see improvement, the clean rooms and basic business functionalities suffice for short stays.
Overall, Hampton Inn Cleveland-Downtown delivers a reliable three-star hotel experience with a combination of excellent location, cleanliness, comfort and friendly service, making it a compelling choice for a diverse range of travelers visiting Cleveland.
Hotel Taking Steps Towards Sustainability
This property is noted for taking steps towards sustainability.
Family Friendly Hotel
The Hampton Inn offers a complimentary hot breakfast and is located near family-friendly attractions such as the Rock and Roll Hall of Fame and the Great Lakes Science Center.
Dog Friendly Hotel
The hotel allows both dogs and cats. Hampton Inn Cleveland Downtown welcomes two pets up to 60 lbs for an additional fee of $75 per stay.
Business Hotel
Offers free hot breakfast, free Wi-Fi, and a business center. Provides essential amenities for a comfortable business trip.
Accessible Hotel
Appears on best accessible hotels lists. Specific accessibility details were not available in provided context, but its consistent presence on 'best of' lists indicates reliable accessibility features.
Hotel with Gym
Hampton Inn Cleveland-Downtown provides a fitness center with essential workout equipment. The hotel supports guests in maintaining their fitness habits during their travels.
3-Star Hotel
This hotel is located in downtown Cleveland, offering easy access to many attractions. It provides guests with free hot breakfast, complimentary Wi-Fi, and comfortable accommodations, making it a practical choice for travelers.
Hotel for Honeymoon
Hotel near Nightlife Spots
Hotel with Parking
Guest Reviews
The Hampton Inn Cleveland-Downtown boasts an exceptional and convenient location in the heart of downtown Cleveland. Guests consistently highlight the hotel's fantastic proximity to key attractions, making it an ideal choice for both leisure and business travelers. It is within walking distance to the Rock and Roll Hall of Fame, Progressive Field, Rocket Mortgage Fieldhouse and Browns Stadium, ensuring easy access to popular events and venues. The hotel is also close to a variety of restaurants, bars and shops, making it easy for guests to explore the vibrant local scene.
The central location provides excellent accessibility, allowing guests to navigate the city with ease, whether they are attending a concert, a sporting event or simply soaking in the sights of Cleveland. Many guests appreciate how the hotel is situated in a busy, yet walkable area, offering both tranquility and accessibility.
In addition to its prime location, reviewers frequently commend the hotel for its cleanliness, friendly staff and comfortable accommodations. The complimentary breakfast and good Wi-Fi further enhance the overall guest experience. For those looking to make the most of their Cleveland visit, the Hampton Inn Cleveland-Downtown offers an unbeatable combination of convenience, comfort and centrality.
Guests at Hampton Inn Cleveland-Downtown generally had positive experiences with the hotel's breakfast offerings. Many appreciated the complimentary breakfast, describing it as good, very good, excellent and even fantastic. Reviews often highlighted a full menu with a wide variety of options, including hot and tasty items.
The breakfast was frequently noted as having a good selection, being fresh and hot and well-stocked with a variety of food choices. Guests enjoyed elements like waffles, pre-made omelettes, bagels and typical American breakfast items. The breakfast buffet received particular praise for being delicious and ample.
While the majority of comments were positive, some guests mentioned areas for improvement. There were occasional mentions of the breakfast being too simple, sugary or lacking diversity. Specific criticisms included cold food, limited choices and occasionally crowded breakfast areas. Some guests also noted dissatisfaction with the boxed breakfast options during the COVID-19 pandemic, expressing a preference for warmer meals and more variety.
Overall, despite a few critiques, the breakfast at Hampton Inn Cleveland-Downtown was well-received by guests, contributing positively to their stay.
The Hampton Inn Cleveland-Downtown offers a largely positive experience for its guests with many praising the spacious, comfortable and updated rooms. Cleanliness is a strong point, frequently mentioned in numerous reviews and the rooms are described as well-appointed, cozy and quiet, making them ideal for a restful stay. The hotel also features modernized spaces with new bedspreads and some newly-renovated rooms.
However, there are a few mixed reviews regarding cleanliness with some guests noting dirty floors or rooms needing a deep clean. Room sizes varied with some finding them large and spacious, while others thought them small or dark. Views from the rooms are generally appreciated, though some faced less scenic walls.
Overall, the comfortable beds, clean facilities and convenient location close to the theater district make it a great choice for travelers, despite a few minor issues with room maintenance and updates.
Travelers frequently praise the beds at the Hampton Inn Cleveland-Downtown for their comfort. Many guests describe the beds as comfortable with some even calling them very comfortable or super comfy. The new bedspreads in the spacious rooms and nice bedding add to the overall positive experience. The pillows also receive favorable comments with mentions of very nice pillows. Cleanliness is another highlighted feature with rooms often described as spotless. However, a few reviews note that some beds and pillows were not comfortable and in isolated cases, guests found certain beds extremely uncomfortable. Despite these occasional complaints, the general consensus leans heavily towards a good night's sleep on comfy beds at this downtown hotel.
Situated in a prime location, the Hampton Inn Cleveland-Downtown has garnered praise for its cleanliness and comfort. Guests frequently highlight the cleanliness of the rooms and common areas. Many reviews describe the rooms as very clean, comfortable and spacious. Housekeeping services receive commendations for their high standards and attention to detail, ensuring that rooms are well-maintained and tidy. The hotel is noted for being quiet and secure, contributing to a restful stay for visitors. Additionally, the convenience of the location and the polite, helpful staff further enhance the overall guest experience.
However, a few concerns have been noted occasionally regarding specific housekeeping issues, such as rooms not being cleaned daily unless requested or isolated instances where the cleanliness fell short. Some rooms have shown signs of wear and could benefit from updates, particularly the carpets and furnishings, which some guests felt were outdated.
Overwhelmingly, though, the sentiment leans towards a positive stay with many guests appreciating the clean and cozy environment, making it a compelling choice for travelers.
The staff of Hampton Inn Cleveland-Downtown received positive feedback from numerous guests, who consistently described them as friendly, helpful and accommodating. Many guests specifically praised the front desk staff for their courteous and welcoming demeanor. Employees like Marcy and Heather at the front desk left a lasting positive impression. The valet service, particularly individuals such as Ray Z., was highlighted for their friendly and helpful attitude. Guests appreciated the staff's hard work, politeness and dedication to providing excellent customer service. Despite a few isolated negative comments about unprofessional or unhelpful staff, the majority of guests found the personnel to be exceptionally friendly, knowledgeable and kind. Overall, the staff at Hampton Inn Cleveland-Downtown played a significant role in enhancing the guest experience, making them feel valued and well-cared for during their stay.
The wifi at Hampton Inn Cleveland-Downtown received mixed feedback from guests. Some reviewers highlighted that the wifi was good, while others reported various issues such as slow speeds, frequent disconnections, weak signals and difficulties in connecting. Despite these challenges, there were a few positive mentions indicating that, at times, the wifi functioned well. However, overall experiences with the hotel's internet service varied significantly among guests.
Hampton Inn Cleveland-Downtown offers a well-regarded stay with a significant caveat—parking. Guests frequently highlight the high cost of parking, describing valet services as expensive and mandatory. The lack of on-site parking, coupled with no included parking options, often forces guests to rely on nearby parking garages, which add to the inconvenience and expense. While valet parking is appreciated for its convenience and the helpfulness of the valet staff, the associated fees are commonly perceived as steep, sometimes even deceptively high. This recurring issue with parking overshadows the hotel’s other amenities, making it a point of contention for many visitors.
The Hampton Inn Cleveland-Downtown offers a convenient and comfortable experience for families traveling with children. The hotel staff demonstrate attentiveness by accommodating specific needs, such as providing a fridge in the room for guests staying multiple nights. Kids appear to be quite comfortable during their stay and the clean facilities contribute to a positive experience. Additionally, the hotel's convenient location makes it a great choice for a weekend stay with family-friendly activities available nearby. Despite a few concerns such as limited breakfast variety and occasional noise, the overall impression suggests that the hotel meets the essential requirements for families, ensuring a pleasant stay for both children and their guardians.
The Hampton Inn Cleveland-Downtown boasts a prime location right in the heart of downtown, making it an excellent spot for guests wanting to be in the middle of everything that Cleveland has to offer. It's a great choice for those interested in attending concerts or watching NBA games, thanks to its proximity to key venues.
Despite the convenience of its location, the surrounding nightlife may not appeal to everyone. After 8:00 pm, the local nightlife tends to quiet down and there aren’t many attractions to draw in night owls looking for late-night entertainment. Additionally, evenings can be quite loud due to the local bars, clubs and traffic from the busy street outside, which can be a disturbance for hotel guests.
However, those interested in a bustling downtown experience during the day will find it fulfilling with easy access to local bars and a fantastic breakfast to start the day.
Hampton Inn Cleveland-Downtown offers a reliable three-star hotel experience with appropriate amenities and services. The property lives up to the Hampton Inn reputation, providing quality accommodations that meet expectations. Guests generally enjoyed their stay, despite noting a few issues typical of a three-star hotel. While the cost may seem high, especially during the holiday season, the overall offerings align with what one would anticipate from a low-cost establishment. While some discrepancies were reported regarding booking rates, positive experiences prevailed with guests appreciating the hotel's offerings and services.
The Hampton Inn Cleveland-Downtown is conveniently located near business areas and the convention center, which makes it a practical choice for business travelers. The central location also offers easy access to leisure activities, such as NBA games. However, the hotel lacks specialized business amenities and some guests found the business services could be improved. Rooms, while clean, were described as small and not ideal for working with limited electrical outlets and no fridge. Breakfast offerings included fresh orange juice, though the overall experience is described as sufficient rather than luxurious.
Location Show Map
Location
The central location provides excellent accessibility, allowing guests to navigate the city with ease, whether they are attending a concert, a sporting event or simply soaking in the sights of Cleveland. Many guests appreciate how the hotel is situated in a busy, yet walkable area, offering both tranquility and accessibility.
In addition to its prime location, reviewers frequently commend the hotel for its cleanliness, friendly staff and comfortable accommodations. The complimentary breakfast and good Wi-Fi further enhance the overall guest experience. For those looking to make the most of their Cleveland visit, the Hampton Inn Cleveland-Downtown offers an unbeatable combination of convenience, comfort and centrality.
Breakfast
The breakfast was frequently noted as having a good selection, being fresh and hot and well-stocked with a variety of food choices. Guests enjoyed elements like waffles, pre-made omelettes, bagels and typical American breakfast items. The breakfast buffet received particular praise for being delicious and ample.
While the majority of comments were positive, some guests mentioned areas for improvement. There were occasional mentions of the breakfast being too simple, sugary or lacking diversity. Specific criticisms included cold food, limited choices and occasionally crowded breakfast areas. Some guests also noted dissatisfaction with the boxed breakfast options during the COVID-19 pandemic, expressing a preference for warmer meals and more variety.
Overall, despite a few critiques, the breakfast at Hampton Inn Cleveland-Downtown was well-received by guests, contributing positively to their stay.
Rooms
However, there are a few mixed reviews regarding cleanliness with some guests noting dirty floors or rooms needing a deep clean. Room sizes varied with some finding them large and spacious, while others thought them small or dark. Views from the rooms are generally appreciated, though some faced less scenic walls.
Overall, the comfortable beds, clean facilities and convenient location close to the theater district make it a great choice for travelers, despite a few minor issues with room maintenance and updates.
Beds
Cleanliness
However, a few concerns have been noted occasionally regarding specific housekeeping issues, such as rooms not being cleaned daily unless requested or isolated instances where the cleanliness fell short. Some rooms have shown signs of wear and could benefit from updates, particularly the carpets and furnishings, which some guests felt were outdated.
Overwhelmingly, though, the sentiment leans towards a positive stay with many guests appreciating the clean and cozy environment, making it a compelling choice for travelers.
Staff
Wi-Fi
Parking
Family
Nightlife
Despite the convenience of its location, the surrounding nightlife may not appeal to everyone. After 8:00 pm, the local nightlife tends to quiet down and there aren’t many attractions to draw in night owls looking for late-night entertainment. Additionally, evenings can be quite loud due to the local bars, clubs and traffic from the busy street outside, which can be a disturbance for hotel guests.
However, those interested in a bustling downtown experience during the day will find it fulfilling with easy access to local bars and a fantastic breakfast to start the day.
3 Star
Business
No, Hampton Inn Cleveland-Downtown doesn't have any pool.
No, a spa isn't available at Hampton Inn Cleveland-Downtown.
Yes, Hampton Inn Cleveland-Downtown welcomes dogs.
Yes, parking facilities are available at Hampton Inn Cleveland-Downtown.
Yes, Hampton Inn Cleveland-Downtown has a gym.
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