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Summary of reviewsLeonardo Hotel Dortmund has garnered overall positive reviews across various categories. Highly praised for its prime location, the hotel situates guests within walking distance of the main train station, city center and several cultural landmarks such as Signal Iduna Park and the German Football Museum. Despite its centrality, the hotel maintains a peaceful and quiet environment, adding to its appeal. Guests appreciate the modern interiors, clean and comfortable rooms and a beautiful courtyard.
The breakfast experience is another standout feature, offering a diverse and replenished buffet that caters to different dietary needs, including gluten-free options. The pleasant atmosphere and efficient staff further enhance the morning dining experience. Similarly, the dinner service has its highlights with specific dishes receiving high praise and a welcoming atmosphere in the bar and dining areas. Nevertheless, some issues like a limited menu and occasional service slowdowns were noted.
Rooms at Leonardo Hotel Dortmund are well-received for their modern and stylish decor with spacious layouts and comfortable beds. Guests consistently praise the high cleanliness standards and efficient soundproofing. Despite occasional minor issues like smaller-than-expected rooms or minor maintenance concerns, the general sentiment is positive.
Cleanliness across the hotel, including common areas, garners high marks, reinforcing the hotel's commitment to maintaining a hygienic and inviting environment.
The staff receive commendations for their friendliness, efficiency and willingness to go the extra mile with special mentions for excellent service at reception and the bar.
WiFi services are generally praised for being reliable and fast, though some guests noted occasional connectivity issues.
The gym is accessible 24 hours but is noted for its limited space and somewhat outdated equipment, making it a good option for basic fitness needs despite some inconveniences.
Parking presents mixed experiences; while the underground garage is secure and convenient, its limited capacity often leads to issues finding a space and the costs are deemed high by some guests.
Beds receive varied feedback. Many find them very comfortable, but some guests experienced discomfort due to the firmness of the mattresses and other minor issues like bed stability and pillow quality.
In summary, Leonardo Hotel Dortmund offers a compelling stay with modern amenities, exceptional cleanliness, friendly staff and a prime location, making it suitable for both leisure and business travelers despite minor areas for improvement in dining, gym facilities and parking. Show more
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Hotel Taking Steps Towards Sustainability
Included in a collection of hotels tagged for their commitment to eco-friendly and green practices.
Dog Friendly Hotel
This hotel is known for its welcoming atmosphere towards pets, offering facilities that cater specifically to dogs. Amenities include dog beds and dog cookies. Dogs are not allowed at the breakfast area; however, guests can have breakfast in the foyer with their pets.
Business Hotel
The Leonardo Hotel features five spacious conference rooms and private basement parking, making it an ideal venue for meetings and conferences. It is also conveniently located near public transportation and city attractions.
Hotel with Parking
The hotel offers private basement parking and an onsite car park with charges applied. Various parking options including a parking garage are available.
Accessible Hotel
Hotel with Gym
Room Types
Comfort Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Comfort Triple RoomProviding free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 3 beds.
Superior Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Superior Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 3 beds.
Deluxe Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Deluxe Triple RoomProviding free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Guest Reviews
8.6
Very Good
Location
Leonardo Hotel Dortmund boasts a prime location that is highly praised by guests for its centrality and convenience. The hotel is strategically situated within easy walking distance to the main train station and the city center, making it an ideal choice for both leisure and business travelers. Visitors benefit from its proximity to numerous shopping streets, diverse food choices, cultural facilities and notable landmarks such as the Signal Iduna Park and the German Football Museum.
Despite being centrally located, the hotel is described as quiet and peaceful, ensuring a restful stay. The surrounding area offers ample opportunities for entertainment and exploration with many guests highlighting the ease of access to public transportation, including the nearby subway station. The convenient location also places guests just minutes away from the bustling Christmas market and the Dortmund Concert Hall, enhancing the overall appeal of the property.
In addition to its superb location, the hotel features a beautiful courtyard, modern interiors and clean, comfortable rooms. The friendly staff and excellent amenities further contribute to the positive experience, making Leonardo Hotel Dortmund an attractive option for travelers seeking both convenience and comfort.
Breakfast
Visitors to the Leonardo Hotel Dortmund frequently praise the extensive and varied breakfast offerings. Reviews highlight a bountiful buffet filled with delicious and fresh items, continuously replenished to maintain quality. Many guests commend the wide selection available, including gluten-free options and various hot and cold dishes, ensuring something for everyone. The atmosphere in the breakfast room is noted as pleasant and the staff receive high marks for their friendliness and efficiency. Despite a few mentions of overcrowding and limited selections at times, the overall sentiment towards the breakfast experience is overwhelmingly positive, making it a standout feature of the hotel.
Dinner
The dining experience at Leonardo Hotel Dortmund receives mixed reviews from guests, although there are several highlights worth noting. The restaurant and bar areas are frequently described as cool, cozy and above average, providing a great atmosphere for guests to relax and hang out. The cocktails and homemade chips with beer are particularly praised for being delicious and the bartender is noted for mixing quality drinks. Special mentions go to the CORN-FED CHICKEN and CURRYWURST DORTMUNDER STYLE dishes on the dinner menu.
However, there are areas that need improvement. Several guests felt that the dinner menu was too limited and found the pricing of drinks at the bar to be on the higher side. The quality of food varied with some dishes and meals receiving high praise, while others, such as the weekly suggestion of duck, fell short due to being dry or poorly executed.
Operational inconsistencies also posed challenges with the restaurant being closed on several occasions, including over Christmas and one Sunday evening, causing inconvenience to guests who had to find alternative dining options. Service speed was another point of contention with reports of slow service and insufficient wait staff during dinner times.
Despite these drawbacks, the restaurant is generally well-organized and offers tasty meals with staff receiving positive feedback. The bar, although closing early at 11 PM and not open during the day, is a comfortable and enjoyable spot for guests. Overall, while the dining experience has room for improvement, the restaurant and bar at Leonardo Hotel Dortmund still provide good food and a welcoming atmosphere for guests to enjoy.
Rooms
The rooms at Leonardo Hotel Dortmund have left guests with predominantly positive impressions. Visitors appreciated the hotel’s modern, stylish decor, noting that the rooms are beautifully furnished and well-maintained, offering a sense of both luxury and comfort. The accommodations are described as spacious with notable mentions of large, clean and functional bathrooms. Guests found the beds to be very comfortable, contributing to an overall restful stay.
A consistent highlight is the hotel's cleanliness with rooms frequently praised for being spotless and well-arranged. The soundproofing was effective, ensuring a quiet environment even for rooms facing the main street. The in-room amenities were also commended, including large televisions, complimentary coffee machines, irons and well-thought-out toiletries.
Despite the generally positive reviews, some guests did mention a few drawbacks. There were occasional remarks about smaller room sizes not meeting expectations, particularly for those who anticipated larger spaces based on the booking descriptions. Some rooms were noted to have minor issues like a broken shower or insufficient room for additional guests.
Nevertheless, the hotel’s modern and chic design, along with its high standards of cleanliness and comfort, appeared to overshadow any minor inconveniences. Overall, the combination of stylish furnishings, excellent facilities and a central location makes Leonardo Hotel Dortmund a highly recommended stay for visitors.
Beds
The guest reviews of Leonardo Hotel Dortmund provide a mix of opinions regarding the beds. On the positive side, many guests found the beds to be comfortable, very comfortable or even described them as extremely comfortable. The terms "comfortable beds" and "great beds" frequently appeared, suggesting that a good number of guests had a satisfactory experience. Some reviews highlighted the beds as large and clean with an emphasis on the comfort of both the beds and pillows.
However, there were also notable mentions of the beds being too hard or firm, leading to discomfort and even back pain for some guests. The firmness of the mattresses was a recurring theme with descriptions such as hard, rock hard and solid as a rock, indicating that this could be an issue depending on personal preference. Some guests also noted that the beds tended to slide apart and there were instances where bed joints separated, which could be a concern for those requiring a more stable sleeping arrangement.
Additional points of discomfort included problems with bed height for shorter or older individuals, dirty sheets and issues with the firmness and quality of pillows. Some guests also reported poorly quilted pillowcases and noise from squeaky beds, which might affect the overall sleep quality.
In summary, while many guests appreciated the comfort and size of the beds at Leonardo Hotel Dortmund, there were consistent concerns about the hardness of the mattresses, bed stability and occasional cleanliness issues.
Cleanliness
The Leonardo Hotel Dortmund has garnered glowing praise for its cleanliness from guests. Reviews highlight the hotel as exceptionally clean and well-maintained with rooms that consistently impress visitors with their immaculate condition. Many guests noted the spotless floors, tidy atmosphere and overall well-organized facilities. The modern and stylish design further adds to the hotel's appeal, creating a fresh and inviting environment.
In addition to the pristine rooms, common areas like the lobby and bathrooms also receive high marks for their cleanliness and upkeep. The hotel's focus on maintaining a hygienic and neat space is evident, making it a reliable choice for travelers who prioritize cleanliness during their stay. However, a few scattered comments did mention occasional oversights, such as unemptied trash cans or missed cleaning spots, but these were exceptions rather than the rule.
Overall, guests leave with a strong impression of a hotel that values cleanliness highly, ensuring a comfortable and pleasant stay in a new, modern setting.
Staff
The guest reviews of Leonardo Hotel Dortmund highlight an overwhelmingly positive impression of the hotel staff. Descriptions frequently mention the staff's friendliness and helpfulness, indicating a consistently approachable and courteous team. Many guests specifically praise the reception staff for their warm welcomes, attentive service and competent handling of requests. Superlatives like "exceptionally polite" and "extremely friendly" further underscore the positive experience.
The efficiency and speed of customer service, particularly during the check-in and check-out processes, are highly noted. Guests appreciated the seamless communication with several mentioning the staff's adeptness in handling early check-ins and managing luggage storage post-checkout.
Across different hotel areas, including the bar, restaurant and housekeeping, the staff were consistently recognized for their courtesy and willingness to go the extra mile. The receptionists and bartenders earned specific commendations for personal touches and thoughtful service, such as personalized cocktail recommendations and handwritten welcome cards.
Despite a few isolated comments regarding instances of staff being overly young or inexperienced, the general feedback remains highly favorable. Guests felt well-cared-for and appreciated the professional, diligent and comprehensive service provided by all hotel staff members.
Wi-Fi
The WiFi experience at Leonardo Hotel Dortmund had a mix of impressions from the guests. Many travelers praised the hotel for its reliable and fast WiFi, noting that the service was strong, fast and stable throughout the property, which allowed for seamless streaming and effective connectivity on all devices. Some guests appreciated the complimentary WiFi, highlighting that it was very helpful and worked well both in the lobby and rooms.
However, there were a few instances where the WiFi performance was found lacking. A segment of guests reported issues such as no Wi-Fi connection, difficulty in accessing the network and weak signals in certain areas of the hotel. Some also mentioned that the data transmission was not optimized and streaming services did not work efficiently.
For business travelers, the WiFi was adequate but could be better, as some experienced mediocre internet performance in their rooms. Overall, while the majority found the WiFi service at Leonardo Hotel Dortmund satisfactory and beneficial, there were some inconsistencies in quality that affected a few guests' experiences.
Gym
The gym at Leonardo Hotel Dortmund offers a mixed experience for its guests. While the facility is appreciated for being easily accessible and open 24 hours, its size and equipment have received varied feedback. Some guests found the gym small but well-equipped, mentioning modern machines and good equipment despite the limited space. Others, however, noted issues such as outdated equipment, no mirrors and insufficient privacy.
Although the gym's availability is a plus, some visitors had concerns with its location, as it's not directly accessible with a room card and requires additional steps for dumbbell usage. Moreover, the gym faced temporary closures and partial usability during certain stays, which affected the overall experience.
In summary, Leonardo Hotel Dortmund provides a functional gym that meets basic fitness needs, but those looking for a more comprehensive, spacious and modern workout setting might find it lacking.
Parking
The parking situation at Leonardo Hotel Dortmund receives mixed feedback from guests with both positive and negative aspects highlighted. Many travelers appreciate the convenience and security of the underground parking garage, which is directly beneath the hotel and offers safe and easily accessible spots via elevator. The central location of the hotel, near the train station, further adds value for guests using the parking facilities.
However, numerous reviews point out significant limitations. The parking garage is notably small with only 33 to 35 spaces available, including a few for electric car charging, which leads to frequent overcrowding. Many guests have found it difficult to secure a spot, especially during weekends and peak times. The inability to reserve parking in advance adds to the inconvenience and the tight spacing makes it challenging for larger vehicles to maneuver.
Costs are another point of contention. While some guests find the parking fees of 15 euros per night affordable and worth the security, others believe them to be relatively high compared to alternative parking options around the city. On occasions when the hotel garage is full, guests have had to resort to more distant or less desirable parking spots, often still incurring high fees.
Overall, while the hotel provides a secure and centrally located underground parking option, its limited capacity, high costs and occasional overcrowding present significant challenges for guests.
Business
Leonardo Hotel Dortmund is an excellent choice for business travelers, thanks to its strategic location and a range of amenities tailored to meet professional needs. The hotel stands out for its fast, efficient check-in and check-out processes, minimizing time wastage and making it ideal for short business trips. The workspace within the rooms is thoughtfully designed, providing everything necessary for a productive stay.
Guests have praised the hotel's business-friendly facilities, including a well-equipped business center, conference center, meeting rooms and a business lounge. The hotel also offers convenient access to the nearby business district and features such as underground parking, making it a practical option for those with packed schedules.
While the hotel's modern and clean environment is conducive to business activities and its policies are business-friendly, some guests noted the city tax imposed by Dortmund as a downside. Despite this, the facilities, including a good restaurant and bar, well-facilitated meeting spaces and accessible reception areas, make it a recommendable spot for professional gatherings and short business stays.
Overall, Leonardo Hotel Dortmund comes highly recommended by business travelers for its excellent amenities, efficient services and convenient location for reaching business destinations and hosting business meetings.
Accessible
The Leonardo Hotel Dortmund offers a largely positive experience for guests with disabilities, making it a choice worth considering for accessible travel. The hotel features accessible rooms equipped with modern amenities and offers various facilities that cater to guests with disabilities, ensuring comfort and convenience. Specifically, the rooms are designed to be wheelchair-friendly with large, accessible bathrooms that guests have found exceptionally spacious.
The hotel is centrally located, making it easy to walk to nearby attractions such as the concert hall and Metro station. Parking accessibility is a bit limited, as free parking in front of the hotel is only available during specific hours (from 7 PM to 7 AM) and the maximum parking time is restricted to one hour.
Although the hotel is generally accessible, a few areas could use improvement. The main entrance is not wheelchair accessible, requiring those in wheelchairs to use a side entrance with ramps. Inside the hotel, the few steps and fast-closing elevator doors may pose challenges for some guests, particularly older individuals. The sliding glass doors in the bathrooms have also received criticism for being light and odor permeable, offering limited privacy.
Overall, the Leonardo Hotel Dortmund provides good accessibility with its range of facilities, making it a viable option for travelers with disabilities who prioritize convenience and ease of access.
Dog Friendly
Located in a prime spot near the train station, the Leonardo Hotel Dortmund stands out for its welcoming atmosphere towards pets. Guests report that their dogs feel right at home with facilities that cater specifically to canine companions. Amenities include dog beds and dog cookies, ensuring pampered pets. The hotel is well-equipped for four-legged friends with clean and maintained dog-friendly rooms and a designated dog cleaning area, making it a genuinely accommodating stay for pet owners.
Service animals receive special attention and dogs generally are permitted in the hotel's various common areas. Although dogs are not allowed at the breakfast area, the hotel offers a solution by allowing guests to have breakfast in the foyer with their pets.
Pet owners highlight the ample walking areas nearby, offering convenient exercise options. Policies show a welcoming attitude towards pets with minimal extra costs involved. Despite some minor issues, such as a room smelling like wet dog and a dirty floor, overall, guests appreciate the happy and dog-loving environment that the Leonardo Hotel Dortmund provides.
No, Leonardo Hotel Dortmund doesn't have any pool.
No, a spa isn't available at Leonardo Hotel Dortmund.
Yes, Leonardo Hotel Dortmund welcomes dogs.
Yes, parking facilities are available at Leonardo Hotel Dortmund.