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Summary of reviewsHotel The Lord in Ghent is highly praised for its exceptional location, especially convenient for travelers arriving by train. Situated a short walk from the main train station, Gent-Sint-Pieters, it offers easy access to public transportation, making it straightforward to explore the city. Guests appreciate the plethora of dining options nearby and the quiet environment despite its proximity to transport hubs.
Breakfast at the hotel is no longer available, which has disappointed some guests. However, a nearby Bodega offers satisfying and well-prepared morning meals with guests particularly enjoying the warm omelet. Despite the absence of in-room tea-making facilities and kettles, the hotel's prime location and cleanliness have won positive remarks.
The rooms at Hotel The Lord generally receive favorable reviews. Guests commend the cleanliness, comfort and spaciousness with many appreciating the decor that complements Ghent's historic ambiance. The beds are notably comfortable, contributing to a restful stay. Though there are occasional mentions of minor inconveniences like noise from nearby streets, smaller bathrooms and some outdated furnishings, the overall room experience remains largely positive. The helpful and courteous staff further enhance the stay, addressing guests' needs promptly.
Cleanliness is another strong point with numerous guests remarking on the well-maintained and tidy rooms and bathrooms. The hotel's strategic location near the train station is another plus, adding to the convenience for travelers.
The staff at Hotel The Lord are often highlighted for their warmth and hospitality, contributing significantly to the overall positive experience. Guests feel well taken care of, akin to being in a family-run establishment. The team's attentiveness and efficiency in handling guests' needs receive considerable praise.
Hotel The Lord's family-oriented environment and tranquil setting make it a good choice for families, despite some isolated incidents regarding early morning disturbances. The proximity to the railway line may result in occasional noise, but the overall quiet ambiance is appreciated.
The beds at Hotel The Lord are widely regarded as comfortable with many guests noting their size and quality. Although there are some comments about hard or overused beds and other minor issues, the general consensus is that the beds contribute to a pleasant sleeping experience.
In summary, Hotel The Lord offers a comfortable, clean and conveniently located stay with exceptional staff and a family-friendly atmosphere, making it a reliable choice for travelers to Ghent. Show more
Read review summaries for all categories
Family Friendly Hotel
Small Hotel
Room Types
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a minibar, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.
Deluxe RoomThis double room features a tea/coffee maker, electric kettle and sofa.
There is 1 superior room with an extra bed. Please contact the hotel for more information.
Deluxe RoomA seating area with a flat-screen TV, a desk and a private bathroom are featured in this spacious double room. The unit offers 2 beds.
Guest Reviews
7.5
Good
Location
Hotel The Lord in Ghent boasts an exceptional location that greatly appeals to travelers, especially those arriving by train. Situated just a brief walk from Ghent's main train station, Gent-Sint-Pieters, the hotel offers unmatched convenience for guests. With the station almost at its doorstep, travelers can easily drop off their bags and commence their exploration of the city. The proximity to various public transportation options—including trams and buses—makes accessing the city center and other attractions straightforward and hassle-free.
The surrounding area also features plentiful dining options and ensures that guests are well-connected to the rest of the city. Despite its closeness to transport hubs, the location remains quiet, offering a pleasant stay. The ease of access is further complemented by available parking, making the hotel a good choice for those arriving by car. Additionally, the hotel's central positioning means visitors are within comfortable walking distance to key city spots and local amenities. Overall, Hotel The Lord presents a strategic and convenient accommodation choice for a comfortable and accessible stay in Ghent.
Breakfast
Travelers to Hotel The Lord will find that breakfast is no longer available on-site, despite earlier advertisements indicating otherwise. This change has left many guests expressing disappointment, as they had anticipated the convenience of a hotel breakfast. Those looking for morning meals have found solace in a nearby Bodega that offers very good and deliciously prepared breakfasts. Guests particularly appreciated a warm omelet made to order and noted that these breakfasts were very filling.
While some visitors have pointed out that the breakfast area could be messy and the buffet options were minimal, it’s clear that the lack of breakfast services is felt strongly by those staying at the hotel. Other amenities related to morning routines, such as in-room tea-making facilities and kettles, are also unavailable, which adds to the inconvenience.
On the plus side, the hotel's prime location near a train station and its cleanliness have received positive mentions. For those seeking breakfast, venturing to nearby restaurants seems to be the best alternative. Despite these setbacks, guests have found the local dining options to be satisfactory.
Rooms
'Hotel The Lord' offers a mixed bag of room experiences, predominantly leaning towards the positive. Guests frequently praise the rooms for being clean, comfortable and spacious with many highlighting the beauty and charm of the decor, which complements the historic ambiance of Gent. The beds receive high marks for comfort with several guests noting the large, well-furnished rooms featuring ample space and good amenities.
Many travelers appreciate practical touches like well-maintained heating, sufficient room size and functional furnishings. Despite some rooms being smaller with tiny bathrooms, they are described as cozy and still manage to be comfortable and tidy. The facilities also generally contribute to a positive experience with good beds, spacious bathrooms (in some cases) and necessary amenities like refrigerators.
However, not all rooms are perfect. Some guests mention minor inconveniences such as noise from nearby streets and trains, small sinks in the bathrooms and occasional mismatches between the room booked and the room provided. There are also comments about the dated style of some furnishings, although this is often seen as charming.
Despite these drawbacks, the hotel's convenient location near Gent St. Pieters train station and its overall cleanliness and comfort make it a solid choice for travelers. The staff, described as helpful and courteous, further enhance guests' stays, ensuring that many leave with a positive impression of their room experience at 'Hotel The Lord'.
Beds
Hotel The Lord has received a variety of feedback on its beds with a strong emphasis on comfort. Numerous guests highlighted the very comfortable beds with many describing the mattresses as comfortable, very comfortable or even extremely comfortable. The beds have been praised for their size, often described as large or big and the bedding has also been noted as good. However, some reviews pointed out certain drawbacks, including beds that were hard, overused or positioned in small spaces. A few guests mentioned issues such as high pillows, too-close twin beds and a notable instance where single beds were pushed together instead of providing a double bed. Despite occasional concerns about older furniture and some discomfort, the majority of reviews reflect a positive impression regarding the comfort and quality of the beds at Hotel The Lord.
Cleanliness
Hotel The Lord has received numerous positive remarks from guests regarding its cleanliness and maintenance. The hotel is often described as clean, tidy and well-maintained with particular praise for the spotless rooms and bathrooms. Guests have highlighted the modernity and comfort of the rooms with many noting the convenience of its location near the central train station.
Despite some isolated complaints about cleaning inconsistencies and cold temperatures in rooms and bathrooms, the overall feedback points to a high standard of cleanliness. Guests appreciated the comfortable mattresses and warm, well-furnished rooms. The hotel's staff also received commendations for their friendliness, further enhancing the pleasant stay for visitors.
Overall, Hotel The Lord offers a very clean and accessible environment, providing comfortable accommodations perfect for travelers looking for convenience and cleanliness in their lodging.
Staff
Hotel The Lord seems to be a beacon of warmth and hospitality, consistently praised for its incredibly friendly and helpful staff. The team members, including the hosts, receptionists and management, exhibit a high level of kindness and attentiveness, ensuring guests feel welcome and well-assisted throughout their stay. The reception is particularly noted for being pleasant and efficient and many guests appreciated the extra mile the staff went, from carrying bags to swiftly addressing specific needs like adjusting room heating. Despite occasional remarks about less friendly individuals or dated facilities, the overwhelming sentiment towards the staff’s demeanor remains positive. The atmosphere at the hotel feels personal and akin to staying at a family-run establishment, which enhances the overall experience. Hotel The Lord stands out not only for its excellent location but also for a team that embodies genuine hospitality and care.
Family
Hotel The Lord, a family-run hotel, has garnered varying reviews from its guests with particular attention to its suitability for families and children. Many guests appreciated the familial atmosphere, noting that the hotel supported them like family members, creating a welcoming and friendly environment. The hotel's quiet ambiance makes it an excellent choice for families seeking a tranquil stay.
However, there were some mixed experiences regarding the staff's receptiveness with mentions of unkind and distant behavior from the receptionist. This was particularly problematic during an incident where loud music played early in the morning, disturbing children. Despite these issues, the hotel’s cleanliness and comforting atmosphere were major positives highlighted by guests.
One should be aware that the hotel's proximity to a railway line can lead to some noise, especially if windows are left open. This could be a consideration for light sleepers.
Overall, Hotel The Lord's family-oriented environment and peaceful setting are its main strengths, though some improvements in staff attentiveness could enhance the overall guest experience.
No, Hotel The Lord doesn't have any pool.
No, a spa isn't available at Hotel The Lord.
No, Hotel The Lord doesn't allow dogs.
No, parking facilities aren't available at Hotel The Lord.