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Summary of reviewsThe London Heathrow Marriott Hotel is situated in a prime location near Heathrow Airport, making it an excellent choice for travelers with early flights or those who appreciate easy access to public transport links to central London. The hotel's rooms are consistently praised for their spaciousness, cleanliness, and comfort, offering modern furnishings and a serene environment that ensures a restful stay. The meticulous housekeeping and quiet ambiance, despite the airport's proximity, enhance the overall experience for both business and leisure guests.
Guests frequently commend the hotel for its exceptional staff, highlighting their friendly, professional, and accommodating nature. The team is noted for efficient front desk operations, exemplary dining service, and a general willingness to assist with any requests, contributing significantly to a welcoming and enjoyable stay. The hotel's breakfast offerings are another highlight, with a wide variety of delicious options, including vegan and gluten-free choices. Both the buffet and à la carte dining experiences receive positive remarks, with Carluccio's being a standout for its excellent service and quality.
The dining experience also extends to dinner, particularly at Carluccio's, where the menu and atmosphere are largely appreciated, although occasional service delays have been noted. The hotel's leisure facilities, such as the gym, pool, sauna, and steam room, receive favorable reviews, despite some suggestions for minor updates. The fitness facilities are well-equipped and available 24/7, adding to the hotel's appeal as a comprehensive wellness destination.
For families, the hotel is an inviting option, offering amenities catering to children and accommodating staff who provide thoughtful touches. The spacious room configurations with comfortable beds are ideal for accommodating families, ensuring a relaxing and pleasant stopover before long-haul flights.
While the hotel generally delivers on comfort and convenience, some areas, such as the Wi-Fi policy, have scope for improvement. Non-club members face a fee for internet access, which has been a point of contention for guests, highlighting an opportunity for enhanced service in line with Marriott's brand standards.
Overall, the London Heathrow Marriott Hotel stands out for its location, comfortable accommodations, and exceptional staff, making it a commendable choice for those traveling through Heathrow Airport. The blend of spacious rooms, delectable breakfast options, comprehensive leisure facilities, and outstanding service provides a satisfying experience for most visitors. Show more
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Hotel near Golf Courses
The London Heathrow Marriott Hotel provides easy access to several golf courses located near Heathrow Airport. It offers comfortable accommodations and amenities suitable for travelers looking to combine golf with their trip.
Family Friendly Hotel
Features an indoor swimming pool, family rooms, and on-site restaurants with family-friendly food options. Its location provides easy access to family attractions like LEGOLAND Windsor.
Business Hotel
Located near Heathrow Airport, this hotel provides a range of meeting rooms and event spaces suitable for various business functions. It offers comfortable accommodations, on-site dining options, and convenient access to transportation.
4-Star Hotel
The Marriott provides comfortable accommodation with excellent service and a range of facilities, including multiple dining options, a fitness center, and meeting spaces. Its proximity to the airport makes it a convenient choice for travelers.
Hotel with Pool Lap Lanes
Distinguished by its commitment to comfort and convenience, London Heathrow Marriott Hotel offers a top-tier retreat for travellers. Centrally located near Terminals 1 and 3 in Heathrow, this modern airport hotel beckons with a promise of refined relaxation and invigoration. Among its many amenities is a state-of-the-art fitness centre, ideal for those seeking to maintain their wellness regimen while travelling.
An undeniable highlight is the heated indoor pool featuring lap lanes, a haven for swimmers seeking both leisurely enjoyment and rigorous exercise. The pool, always kept warm for comfort, is carefully supervised by a lifeguard for optimal safety. For the convenience of the guests, towels are readily available. This exquisite aquatic experience contributes significantly to the unique allure of London Heathrow Marriott Hotel, setting it apart in the realm of premium airport accommodations.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Pool Lap Lanes
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Deluxe King RoomThis luxurious room has 1 king bed. There is a choice of either bath tub or walk in- shower are included in each modern bathroom. WiFi access, 49-in screen smart TV satellite channels, tea and coffee facilities, a hairdryer, safe are work desk are included in each air-conditioned room.
Executive Room, M Club lounge access, Guest room, 1 KingLuxurious room with 1 king bed, tea/coffee making amenities, free WiFi access, air conditioning, a modern bathroom and designer bedding, complimentary bottled water, 49-in screen smart TV, satellite channels.
The room also includes access to the Executive Lounge, with free refreshments, snacks and complimentary wine and beer between 17:30 and 21:30.
Superior King RoomThere is a choice of either bath tub or walk in-shower included in each modern bathroom. WiFi access, 49-in screen smart TV satellite channels, tea and coffee facilities, a hairdryer, safe are work desk are included in each air-conditioned room.
Deluxe Room, Guest room, 2 DoubleSuitable for families up to 4 with 2 double beds, these rooms features a 49-in flat-screen TV, a bathroom with bath and shower, a seating area, complimentary tea and coffee, a safe and work desk.
When booking a "breakfast included" rate, room includes breakfast for 2 adults and 2 children up to 5 years of age.
Superior Room, Guest room, 2 DoubleProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a wardrobe. The unit offers 2 beds.
Executive Room, M Club lounge access, Guest room, 2 DoubleProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as executive lounge access. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Nestled conveniently near London Heathrow Airport, the London Heathrow Marriott Hotel offers an ideal location for travelers with early morning flights or those simply seeking proximity to the terminals. The hotel's prime positioning ensures excellent access to public transport, allowing effortless connectivity not only to the airport but also to central London. With frequent transportation options such as buses and trains nearby, guests can seamlessly navigate to various destinations.
Perfectly situated just a short distance from the airport, the Marriott provides a relaxing haven with comfortable, modern accommodations that cater to both leisure and business travelers. The staff here is frequently praised for their helpfulness, ensuring swift and smooth check-ins and check-outs. Noteworthy features include a well-presented and varied breakfast buffet, which adds to the overall comfort and convenience of the stay.
The hotel also offers ample parking, making it a practical choice for those driving to Heathrow. Whether you are here for transit, attending events, or local gatherings, the Marriott's location delivers unmatched convenience. Guests appreciate the quiet and clean atmosphere despite being close to bustling terminals, making it a top choice for a tranquil yet accessible stay before a flight.
Breakfast
The breakfast experience at the London Heathrow Marriott Hotel is frequently praised by guests, with many highlighting the extensive variety and quality of the offerings. The breakfast, often noted as delicious and wonderful, includes options like vegan and gluten-free choices, making it accommodating for various dietary preferences. Guests have appreciated the hearty and varied selections, which include both buffet-style and à la carte dining. Carluccio's, in particular, is mentioned multiple times for its excellent breakfast, with standout service enhancing the dining experience. The breakfast at the executive lounge also receives commendations for its great quality and selection. While most guest reviews focus on the positive aspects, a few point out areas for improvement, such as the occasional noisiness of the dining area or minor service mishaps. Nonetheless, the general consensus is that the breakfast is a highlight of the stay, providing a satisfying start to a day of travel or sightseeing.
Dinner
The London Heathrow Marriott Hotel's dining experience offers a mixed bag of guest experiences, yet tends to lean positively, especially when it comes to their onsite Italian restaurant, Carluccio's. Many travelers found the food delicious, with the restaurant providing excellent meals and a varied menu presented with high standards. Guests frequently praised the great food options available, noting that both the quality and variety add to the comfort of a pre-travel night. The restaurant is also acclaimed for its relaxing atmosphere, making it an enjoyable place for dinner and drinks.
However, some reviews mention occasional disappointments, with comments about slow service and average food quality in specific instances. Despite these criticisms, the overall consensus is favorable, emphasizing a friendly staff and a well-located venue in relation to the airport. For those opting for convenience and comfortable dining, the Marriott's restaurant generally delivers a satisfying experience, with Carluccio's often highlighted as a standout choice.
Rooms
The London Heathrow Marriott Hotel consistently receives high praise for its rooms, which are frequently described as spacious, clean, and comfortable. Guests appreciate the modern and well-appointed furnishings, with many noting the comfortable bedding and serene ambiance. The rooms are large enough to accommodate families and groups comfortably, often featuring two double beds and spacious bathrooms. The cleanliness of the rooms is a standout feature, with daily housekeeping and fresh towels contributing to the tidy presentation. Many reviews also highlight the quiet and well-insulated environment, which ensures a restful stay. The hotel's proximity to the airport is also noted, making it a convenient and quiet choice for travelers. Overall, the rooms at the London Heathrow Marriott Hotel offer a combination of comfort, space, and modern amenities, providing guests with a sense of both convenience and luxury.
Beds
The beds at London Heathrow Marriott Hotel receive high praise for their exceptional comfort, with many reviewers highlighting the delight of sinking into incredibly comfortable and super comfy beds. Guests frequently describe the beds as large, especially the two queen-sized beds that are ideal for families, ensuring a restful night's sleep. The linens and pillows add to the overall comfort, although opinions on the firmness of the mattresses vary. There are a few mentions of beds being a bit too firm or hard for some guests, and occasional remarks on pillows being too soft or overly large and hard. Despite these mixed perceptions, most guests seem to appreciate the reliable comfort of the beds, which aligns with the brand’s reputation for offering consistent sleep quality. Rooms are also noted to be clean and spacious, complementing the overall experience.
Cleanliness
The London Heathrow Marriott Hotel largely impresses guests with its high standards of cleanliness and organization. Rooms are frequently described as clean, tidy, and comfortable, providing a well-maintained and pleasant environment for visitors. Public areas such as the lobby are highlighted as immaculate and neatly arranged, contributing to a welcoming atmosphere throughout the hotel. The cleanliness extends to the hotel's facilities, including the gym and pool, which are noted as well-kept, though some guests feel the leisure center could use a bit more attention.
The staff receives praise for being friendly, helpful, and efficient, enhancing the overall experience for guests. The hotel's modern design and convenient location near Heathrow Airport make it a preferred choice for travelers. Despite a few isolated concerns regarding certain areas not being cleaned to high standards or minor maintenance issues, the consensus remains overwhelmingly positive regarding the cleanliness and upkeep of the hotel grounds. Overall, the London Heathrow Marriott Hotel provides a reliably clean and comfortable stay, complemented by attentive service, making it a strong contender for travelers needing proximity to the airport.
Staff
The London Heathrow Marriott Hotel has garnered praise for its exceptional staff, who consistently make a positive impression on guests. The personnel are celebrated for their friendly and accommodating nature, often going above and beyond to ensure a pleasant stay. Many guests highlight their interactions with the staff as a standout feature, emphasizing the helpfulness, professionalism, and courteous demeanor of the team.
The front desk service is frequently noted for being welcoming and efficient, with several guests mentioning specific staff members as particularly helpful and attentive. The restaurant staff have also received commendations for their great service, making dining experiences enjoyable, particularly for families. Staff members were described as knowledgeable and willing to assist with any needs, whether arranging travel cots or providing detailed information.
Despite a few mentions of isolated shortcomings, such as communication issues or noise disturbances, the overall sentiment toward the staff remains overwhelmingly positive. The team’s ability to handle complications with commendable effort showcases their dedication to excellent customer service. As a result, the hotel is recognized not only for its convenient location but also for the superb service offered by its dedicated and kind staff.
Wi-Fi
Travelers considering a stay at the London Heathrow Marriott Hotel should be aware of some mixed feedback regarding the property's Wi-Fi services. A significant number of guests have expressed dissatisfaction with the lack of complimentary Wi-Fi, which is only free for Marriott club members; others must pay a daily fee. Some have found this policy surprising, especially given the hotel's brand and room rates. Guests have also reported issues with connectivity, citing slow speeds, tricky access, and unreliable service in rooms. While there are a few positive notes, indicating good Wi-Fi for some visitors, these instances appear to be exceptions rather than the rule. Considering the importance of internet access for modern travelers, this might be an area for potential improvement at this otherwise comfortable and conveniently located hotel.
Gym
The fitness facilities at the London Heathrow Marriott Hotel receive positive feedback from guests, with many highlighting the 24-hour access and the inclusion of a well-equipped gym and swimming pool. The availability of a hot tub and the long operational hours of the pool are frequently noted as valuable features, appealing to both adults and teenagers. Overall, guests describe the gym as being clean, functional, and featuring a variety of equipment conducive to a full workout. While a few noted that some equipment showed signs of aging and could use maintenance, the general consensus is that the gym facilities are quite good and meet the standard of the hotel. Spa amenities add to the recreational experience, encapsulating a holistic approach to guest wellness. The engaging fitness and leisure offerings are complemented by attentive staff, which enhances the overall guest experience.
Pool
The London Heathrow Marriott Hotel offers a variety of leisure facilities that guests often appreciate, with many highlighting the pleasant swimming pool and the comprehensive wellness amenities, including the sauna, steam room, and jacuzzi. The pool, although described by some as small, is generally considered lovely and a convenient spot for relaxation, especially after a long day or flight. Families particularly enjoy the pool, noting its suitability for children and extended hours of operation.
While the pool's cleanliness generally receives positive remarks, there have been comments suggesting that it could benefit from some updating, and a few guests have mentioned not facing such maintenance issues. Visitors who have enjoyed the pool remark about its warm temperature and the fun atmosphere, ideal for swimming laps and unwinding.
Overall, despite some minor concerns, the combination of a welcoming pool and additional wellness offerings such as the sauna and steam room contribute to a fulfilling stay. Guests also appreciate the friendly staff and convenient location, making it a noteworthy option for those traveling through Heathrow Airport.
Family
The London Heathrow Marriott Hotel emerges as a favored choice for families traveling with children, offering a welcoming atmosphere and amenities catered to younger guests. Commendations include spacious, interconnected rooms that comfortably accommodate a family of four, providing both double and single bed options. The hotel staff receives high praise for their attentiveness to children, often going above and beyond to make young guests feel special, including personalized touches like birthday banners and surprise treats. Families find the hotel an ideal stopover before long-haul flights, with leisure facilities such as the pool being a highlight for kids. The welcoming ambiance extends to meal times, where even fussy eaters are catered to with care. For those considering a stay, upgrading for access to the executive lounge comes recommended. Overall, the hotel is recognized for its family-friendly environment, ensuring a comfortable and memorable stay close to the airport.
4 Star
The London Heathrow Marriott Hotel presents itself as a solid choice for travelers seeking convenience near the airport. Guests consistently appreciate the clean and spacious rooms, which provide a comfortable and relaxing environment. The breakfast is highlighted as a strong point, offering a satisfying start to the day. The staff receives praise for their friendliness, adding a welcoming touch to the overall experience.
While the hotel might not fully embody the luxury one might expect from a top-tier accommodation, it displays potential to reach higher standards. Some visitors express that the service and facilities are somewhat basic, indicating room for improvements to match the prestigious reputation of the Marriott brand.
Despite mixed opinions on customer service at the front desk, affordability in the hotel's restaurant enhances the overall value proposition for guests. The accommodations are particularly suited for groups, as demonstrated by positive remarks from families enjoying the ample space provided by double beds.
Though some find the pricing to be a bit steep for a four-star hotel, the overall experience, blending aspects of comfort, quality, and hospitality, suggests it's a commendable option for those traveling through London Heathrow.
Business
The London Heathrow Marriott Hotel is highly regarded for its impressive facilities and services tailored to the needs of business travelers. With its professional and modern layout, the hotel offers an outstanding environment for guests attending conferences or staying overnight before flights. The hotel provides easy access to the airport terminals and offers a reliable transfer service, making it an ideal choice for trips that require efficiency and convenience. Guests commend the hotel for its cleanliness and quiet atmosphere, ensuring a peaceful stay. The business lounge receives particular praise, offering excellent amenities and service. Additionally, the attentive staff quickly assist with business needs, such as printing materials, further enhancing the overall experience for those traveling for work. Overall, the London Heathrow Marriott Hotel delivers an exceptional experience for business guests visiting London.
Luxury
The London Heathrow Marriott Hotel offers a pleasant blend of convenience and comfort, with some aspects likened to a luxury resort. Guests note that the hotel's ambience and accommodations have the look and feel of a five-star establishment, providing a sense of luxury in its design and services. Rooms stand out for their spaciousness and comfort, which are complemented by luxurious touches that enhance the guest experience. Despite the premium pricing, the hotel is perceived to deliver real value for money, especially when compared to other five-star brands, making it a compelling choice for those seeking a level of sophistication near Heathrow.
Yes, London Heathrow Marriott Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at London Heathrow Marriott Hotel.
No, London Heathrow Marriott Hotel doesn't allow dogs.
No, parking facilities aren't available at London Heathrow Marriott Hotel.