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Summary of reviewsThe Rex hotel, nestled in the heart of Zermatt, offers a prime location that grants guests convenient access to the village center, ski slopes, bus stop and main train station. This central yet serene setting, accentuated by stunning views of the Matterhorn, creates a picturesque and soothing environment, especially ideal for nature lovers and photography enthusiasts.
Guests are enamored with the hotel's breakfast, a buffet-style dining experience lauded for its fresh, homemade breads and organic, regional products. The breakfast is frequently described as excellent, delicious and extraordinary, contributing to a memorable dining experience aided by the friendly and accommodating staff. Dinner at the attached restaurant garners similar praise, particularly for the epic spicy steak skewer and other top-notch barbecue and grill options.
The spacious and comfortable rooms at The Rex, many of which feature breathtaking views of the Matterhorn from private balconies, further enhance the guest experience. The modern and stylish designs, complemented by high standards of cleanliness and cozy furnishings, guarantee a restful stay. The attached top-notch spa, which includes a sauna, jacuzzi, steam bath and a large swimming pool, provides a luxurious and relaxing retreat especially appreciated after a day of skiing or hiking.
Cleanliness across the hotel consistently earns high marks with the spotless rooms and well-maintained facilities underscoring the commitment to guest comfort and satisfaction. The attentive, friendly and exceptionally welcoming staff, highlighted by individuals such as Lisa and Neli, significantly enrich the overall experience with their outstanding service and cheerful demeanor.
The hotel’s exceptional beds offer a comfortable night's sleep, though opinions on firmness vary slightly among guests. However, the general consensus is positive with the comfort of the beds adding to the overall appeal.
In conclusion, The Rex offers a comprehensive and delightful stay characterized by its prime location, exceptional dining, spacious and clean rooms, top-notch spa facilities and outstanding staff. These attributes create a memorable experience for visitors, fostering a strong desire to return. Show more
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Categories
Hotel near Nightlife Spots
Located on Riedstrasse, this hotel is in close proximity to popular nightlife venues like Papperla Pub and the bars around Hotel Julen.
Hotel with Indoor Pool
the rex hotel offers a large indoor pool measuring 65 m2 and heated to 29°C. The spa area also includes a whirlpool, Kneipp basin, saunas, and a steam bath, providing a tranquil oasis for relaxation.
Luxury Hotel
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
4-Star Hotel
Room Types
Standard Single RoomRoom with cable TV, a minibar, and a bathroom.
Standard Double RoomRoom with cable TV, a minibar, and a bathroom.
Junior Suite with Matterhorn ViewSpacious room with a seating corner, cable TV, a minibar, and a bathroom.
Deluxe Suite with BalconyLarge suite with a bedroom, a living room with cable TV and a minibar, and a marble bathroom.
Two-Bedroom Apartment with BalconyThis spacious apartment comprises 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and an electric kettle. Featuring a balcony with garden views, this apartment also provides a minibar and a flat-screen TV with cable channels. The unit offers 2 beds.
Queen RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room features a minibar, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.
Superior Double Room with Matterhorn ViewOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. Guests can make meals in the kitchenette that has a stovetop, kitchenware and an electric kettle. The spacious double room offers a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as garden views. The unit has 1 bed.
Double Room with Matterhorn ViewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. Boasting a balcony with mountain views, this double room also features a minibar and a flat-screen TV with cable channels. The unit has 1 bed.
Superior Single RoomProviding free toiletries and bathrobes, this single room includes a private bathroom with a bath, a hairdryer and slippers. The single room provides a minibar, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Suite with Matterhorn ViewThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a balcony with mountain views, this suite also offers a minibar and a flat-screen TV with cable channels. The unit has 1 bed.
Double Room with BalconyOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. Featuring a balcony with garden views, this double room also offers a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
9.2
Excellent
Location
Located in the heart of Zermatt, The Rex hotel is praised for its prime location, offering guests a convenient and picturesque stay. Its central position allows for easy access to various key spots, including the village center, ski slopes, bus stop and the main train station, all within a short walking distance. Guests also appreciate the serene ambiance, especially during the off-season. The hotel boasts stunning views of the iconic Matterhorn, making it an excellent choice for nature lovers and photography enthusiasts.
The proximity to the ski bus is particularly valued by winter sports fans and the hotel's balcony views add to the overall charm. Despite being central, it maintains a peaceful setting away from the main train station street. The facility's amenities, such as an inviting spa area and swimming pool, combined with friendly and accommodating staff, enhance the guest experience. The location, coupled with excellent service and a beautiful ambiance, ensures that visitors leave with fond memories and a strong desire to return.
Breakfast
At The Rex, guests are consistently impressed by the quality and variety of breakfast offerings. Renowned for its fantastic breakfast, the hotel features a buffet-style spread that includes options from the kitchen as well. Emphasis is often placed on the fresh, homemade breads with many reviewers praising the sourdough in particular. The abundance of fresh baked goods is frequently highlighted, making the bread a standout star of the morning meal.
Guests also appreciate the healthy and nourishing options with an emphasis on organic and regional products. The breakfast includes a varied selection of foods, from homemade jams to delightful bakery items organized in a well-presented and inviting buffet. Special mentions frequently include the friendly and accommodating staff who contribute to the overall positive dining experience.
Though a few reviews suggest a desire for more variety and some note a limited selection, the prevailing sentiment is overwhelmingly positive. The breakfast is described as excellent, delicious and even extraordinary. Visitors often commend the quality and craftsmanship of the food, which leaves a lasting impression.
Aside from the breakfast, the overall dining experience at The Rex garners praise for its top-notch food and exceptional service, making it a truly memorable part of the stay.
Dinner
The reviews for the dinner at The Rex highlight the impressive quality of the food served at the attached restaurant with several guests expressing high praise for their dining experiences. One standout dish mentioned is the epic spicy steak skewer, which seems to be a must-try. The overall dining experience is described as truly special, complemented by both the excellent food and drinks. The barbecue and grill options in the evening also receive positive remarks, reinforcing the consistent praise for the dinner offerings. Guests consistently refer to the food as top-notch and very well prepared, indicating a high standard of culinary excellence at The Rex's restaurant, Stockhorn.
Rooms
The rooms at The Rex are spacious and comfortable, offering a welcoming and homely atmosphere. Guests appreciated the cleaning standards and beautiful design, which includes modern and stylish furnishings. Many rooms come with balconies providing stunning views of the Matterhorn, enhancing the overall experience. The hotel's Junior Suites and Superior rooms received special mention for their size and comfort with some noting the incredible view of the Matterhorn directly from their windows.
The large and well-appointed rooms ensure a restful stay and guests have reported high-quality sleep on the comfortable beds. Additionally, the hotel's spa area is described as top-notch and adds to the relaxing experience. There were some minor mentions of the room's foundation being somewhat outdated and cabinets being cumbersome, but these did not overshadow the overall positive feedback.
The Rex's interior design is praised for being cozy and aesthetically pleasing, contributing to a pleasant stay. The easy check-in process with a shuttle taxi picking guests up from the station, is an added convenience. Overall, The Rex promises a comfortable and visually appealing stay with exceptional views of the iconic Matterhorn.
Beds
The reviews for the beds at The Rex highlight a generally positive experience. Numerous guests have praised the comfort of the beds, frequently describing them as comfortable, great and exceptionally comfortable. Many refer to the beds as wonderful and good, further emphasizing the cozy sleeping environment.
However, there are some mixed opinions regarding their firmness. While some guests found the beds too firm or a bit hard, others appreciated the very soft mattresses and quite soft pillows. A minor point of critique is that the double bed's mattress consists of two separate mattresses, which might not be ideal for everyone.
In addition to the beds, guests appreciated a large and clean room and a comfy lounge area. A notable feature for some was the comfortable setting with a view of the Matterhorn, which added to the overall pleasant stay.
Cleanliness
The Rex stands out for its exceptional level of cleanliness, consistently praised by guests for its immaculate rooms and well-maintained facilities. Visitors have noted the superb cleaning standards evident throughout the hotel, including its spacious and cozy rooms, which offer breathtaking views. The attention to detail in the rooms adds to the overall sense of comfort and quality. Furthermore, the spa, a key attraction, is not only clean but well-functioning, providing a relaxing and pampering experience.
The friendly and helpful staff further enhance the stay, quickly addressing any queries or requests, contributing to a comfortable and welcoming atmosphere. Despite the occasional comment on noise levels, the hotel's central location and cleanliness make it a preferred choice for many travelers. Overall, The Rex exemplifies excellent cleanliness and high-quality service, making it a memorable destination for visitors.
Staff
The Rex boasts an outstanding reputation for its exceptional staff, consistently noted for their friendliness, competence and attentiveness. Guests frequently highlight the amazing and super helpful nature of the team, often citing specific individuals like Lisa and Neli for their fantastic service. Visitors appreciate the welcoming and cooperative demeanor of the staff, consistently describing them as polite, cheerful and extraordinarily accommodating.
From the moment of arrival, the staff ensures a warm reception with many guests emphasizing the ease of checking in and out, as well as the convenience of luggage storage. The seasonal staff are regarded as a true delight, contributing to an overall friendly and inviting atmosphere.
Among the numerous positive remarks, travelers commend the helpfulness and attentiveness exhibited by the entire team without exception. Whether assisting with practical needs or providing informative insights about the local area, the staff's dedication to service shines through.
In summary, the staff at The Rex significantly enhances the guest experience, leaving a lasting impression with their remarkable service and genuine kindness. Their constant smiles and availability contribute greatly to the overall charm and enjoyment of a stay at this stunning property.
Spa
The spa at The Rex receives high praise from guests, noted for being fantastic, excellent and top-notch. Visitors appreciate the clean and relaxing environment, describing the facilities as large, pleasant and well-maintained. Many highlight the spa as a perfect addition to their stay, especially after challenging days spent skiing or hiking. The sauna, jacuzzi and steam bath are particularly commended for their soothing qualities. The spa area meets high standards, providing an amazing wellness experience that often includes a big swimming pool and whirlpool. Guests find the spa uniquely restorative, making it an integral part of the overall excellent accommodations. The focus on comfort and relaxation is evident in the positive feedback, solidifying The Rex as a great choice for those seeking rejuvenation amid spectacular views and friendly service.
Pool
The Rex hotel boasts an impressive pool that consistently receives high marks from guests. Visitors appreciate the large, comfortable swimming pool where it's possible to swim with ease. Compliments extend to the hotel’s spa area, which is often described as perfect and amazing with multiple pools and relaxing saunas ensuring a top-tier experience. The inclusion of a whirlpool and a huge jacuzzi adds to the appeal, making it a hit with both adults and children. Customers frequently highlight the beautiful and warm ambiance of the spa area, underlining a consistently excellent atmosphere for relaxation. Despite these positive aspects, a few guests note that the pool temperature could be warmer. Overall, the combination of the hotel's own bakery, garden and superb spa facilities make The Rex a destination worth considering for those seeking relaxation and comfort.
Yes, the rex has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at the rex.
No, the rex doesn't allow dogs.
No, parking facilities aren't available at the rex.