Seoul37.53228500,
126.96173800,
95, Cheongpa-ro 20-gil, Yongsan-gu(Show on Map)
8.7
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsNovotel Ambassador Seoul Yongsan is widely appreciated for its exceptional location, directly connected to Yongsan Station and I-Park Mall, making it highly convenient for both business travelers and tourists. The ease of access to transportation hubs, shopping, dining and entertainment options adds a layer of comfort that guests find satisfying. The tranquil atmosphere is often welcomed as a restful retreat from the bustling city.
The breakfast at the hotel garners overwhelmingly positive reviews, noted for its substantial and delicious variety catering to both Asian and Western tastes, effectively making it feel like a brunch. The breakfast is reasonably priced, offering great value for money with excellent service enhancing the overall dining experience.
Rooms at the hotel receive commendation for their cleanliness, comfort and spaciousness, offering pleasant views, especially those overlooking Namsan Tower. Despite the occasional minor issue with bathroom layout, the overall comfort and well-maintained bedding ensure a restful stay.
Cleanliness is a strong point for many guests, who appreciate the daily upkeep of rooms and common areas by a polite and diligent staff. Although some reviews highlight areas for improvement, such as visible dust and minor cleanliness oversights, the hotel's general cleanliness and value are well-regarded.
The staff is frequently praised for their professionalism and friendliness. From the reception to the concierge, the team’s willingness to assist and their welcoming demeanor significantly enhance the guest experience.
The gym and fitness facilities are highly rated, featuring modern, well-equipped amenities that impress guests. The pool, although smaller and sometimes crowded, provides a pleasant experience with well-maintained facilities and daily availability. Parking facilities are generally satisfactory, though they can become full during peak periods.
The comfortable bedding is a standout feature with guests highlighting the excellent mattress support and quality bedding that enhance the overall relaxation and sleep experience.
While the hotel is visually appealing and offers reasonable pricing among five-star hotels in Seoul, some guests feel it doesn't consistently meet five-star standards, citing worn facilities and occasional service shortcomings. Despite these concerns, the hotel’s excellent location, amenities and overall value make it a popular choice for travelers seeking convenience and quality. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Novotel Ambassador Seoul Yongsan is mentioned as a sustainable hotel, suggesting its adherence to environmental standards and participation in green initiatives.
Business Hotel
This hotel provides an Executive Floor Lounge and extensive meeting space. It includes a fitness center and indoor swimming pool.
Hotel with EV Charging Stations
This hotel is part of a complex that includes Novotel Suites and ibis Styles, all of which offer electric vehicle charging points.
Hotel with Heated Pool
This hotel, part of the Seoul Dragon City complex, provides an indoor heated swimming pool and a sauna, offering convenient facilities for guests.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
5-Star Hotel
Skyscraper Hotel
Hotel with Indoor Pool
Room Types
Deluxe Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Superior Double RoomProviding bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.
Executive Queen RoomFeaturing bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Premier SuiteThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and bathrobes. The air-conditioned suite provides a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.
Deluxe Twin RoomProviding bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Superior Twin RoomThis twin room features an electric kettle and a seating area.
Guest Reviews
8.7
Very Good
Location
Nestled in a prime spot, Novotel Ambassador Seoul Yongsan enjoys an exceptional location that ensures convenience and accessibility for its guests. The hotel is directly connected to Yongsan Station and the sprawling I-Park Mall, which means that top-notch facilities are just a short walk away. This makes it an ideal choice for both business travelers who appreciate the seamless access to meeting points and after-business amenities, as well as leisure visitors looking to explore Seoul.
Visitors frequently praise the hotel's vicinity to transportation hubs with the subway and train stations just a few minutes' walk away. This eases commuting around the city and adds a layer of convenience that many lodgers find satisfying. Additionally, the sheltered linkway connecting the station and the hotel is a notable plus, especially during adverse weather conditions.
The surrounding area offers ample opportunities for shopping, dining and entertainment thanks to its proximity to I-Park Mall and various department stores. Guests can easily access local tourist attractions while enjoying the comfort and calm ambiance the hotel provides. Moreover, reports of clean and spacious rooms suggest a comfortable retreat after a day of exploring the vibrant surroundings.
Though some might consider the hotel to be in a relatively quieter part of Seoul, this tranquility is often welcomed as a respite from the bustling city environment. The excellent location, combined with the hotel's high standards of cleanliness and comfort, make Novotel Ambassador Seoul Yongsan a well-regarded choice for travelers looking for both convenience and quality.
Breakfast
Guests of Novotel Ambassador Seoul Yongsan have overwhelmingly positive remarks regarding the breakfast experience at the hotel. Many found the breakfast to be tasty, substantial and delicious with a rich variety of options that cater to both Asian and Western palates. The selection is noted to be extensive, offering diverse choices including Korean, American, British and Japanese styles, making it feel like a brunch. The breakfast is reasonably priced and provides great value for money with several guests highlighting it as better than other hotels they've visited.
Despite some minor concerns about the saltiness of certain side dishes and soup and occasional insufficient capacity during peak times leading to long waits, the general consensus points to a satisfying and enjoyable breakfast experience. The staff has also received commendations for their service, which enhances the overall dining experience.
In summary, Novotel Ambassador Seoul Yongsan offers a varied and satisfying breakfast that resonates well with guests, making it a noteworthy feature of their stay.
Rooms
Novotel Ambassador Seoul Yongsan offers a blend of comfort and cleanliness in its rooms, making it a favorable choice for guests. The rooms are often described as clean and spacious, providing a pleasant environment with all the necessary amenities. Beds are highlighted for their comfort, ensuring a restful night's sleep. Guests appreciated the nice, large showers and the cozy, well-maintained bedding.
Many visitors enjoyed the scenic views, especially those overlooking Namsan Tower, adding to the overall pleasant experience. Despite some rooms being smaller than anticipated, they were generally well-kept and equipped, meeting essential needs.
However, a few reviews pointed out some discomforts, especially concerning the bathroom layout with semi-open designs that some found problematic. Overall, the rooms are commended for their cleanliness, comfort and the pleasant views they offer, balancing minor drawbacks with a generally comfortable stay.
Beds
Guests of the Novotel Ambassador Seoul Yongsan consistently praise the hotel's bedding. They describe the beds as very comfortable with mattresses that provide excellent support for a good night's sleep. The quality of the bedding is also frequently highlighted with terms like pleasant, clean and cozy used to underscore the overall comfort. Some have mentioned the spaciousness of the rooms, which adds to the sense of relaxation. Although one review notes that the bed felt a bit small, the general consensus is that the bed conditions exceed basic standards, true to the Novotel brand's reputation. Overall, the bedding condition at this hotel enhances the guest experience significantly.
Cleanliness
Novotel Ambassador Seoul Yongsan receives mixed feedback regarding its cleanliness. Many guests highlight that the property is clean with good maintenance in rooms and common areas and clean facilities. The overall sense of cleanliness is appreciated and guests note the polite and lovely staff who ensure rooms are kept in a satisfactory condition daily. However, several reviews point out issues such as visible dust, hair on the floors, bedding and furniture and inadequate cleaning in corners. Disappointing cleanliness details were mentioned, including dirty floors with shoe marks and fingerprints on mirrors. Despite these issues, the hotel is described as clean and pleasant overall with good value, convenient location near Yongsan Station and I’Park Mall and a lovely night view.
Staff
The staff at Novotel Ambassador Seoul Yongsan has consistently earned praise for their professionalism and friendliness. Guests frequently noted the team's willingness to assist, often describing them as very helpful and accommodating. From the reception to the concierge, the staff's kind and polite responses have made a significant impression. Many reviews highlight the staff's welcoming and warm demeanor during check-in and throughout their stay, adding a positive touch to the guest experience. The thorough and meticulous cleaning services were also commended, contributing to an overall sense of cleanliness and comfort. Although a few guests observed some staff members appearing less cheerful, the overwhelming majority appreciated the exceptional service and the staff's dedication to making their stay enjoyable. Overall, the team's great service mindset and friendly guidance stand out as key factors in the hotel's positive reviews.
Gym
The gym at Novotel Ambassador Seoul Yongsan receives high praise for its quality and modern amenities. Guests frequently mention that the gym is well-equipped and better than many others in Korea with advanced fitness machines featuring touch screens for personalized workouts. The fitness center is described as fantastic and excellent, receiving commendation for its good service. While the indoor swimming pool is appreciated, some guests noted that it can be crowded. Overall, the hotel's fitness and wellness facilities, set in a modern building with many nearby shopping and dining options, provide a positive experience for visitors.
Pool
The pool at Novotel Ambassador Seoul Yongsan has received positive feedback for its daily availability and well-maintained facilities. Guests appreciated the pleasant water temperature and the nice view of the pool area. Although the swimming pool is on the smaller side, it is suitable for family fun and offers children's life jackets for rent. There are some limitations, such as only being allowed one visit per day and occasional closures. The pool can also get quite crowded, but overall, it provides a nice experience for guests.
Parking
The Novotel Ambassador Seoul Yongsan offers convenient and comfortable parking arrangements that many guests find satisfactory. Visitors have appreciated the ample parking spaces available and the overall ease of parking. However, during peak periods such as the holidays, the parking lot can become full, posing a challenge for some guests. Additionally, the parking lot is noted to be quite narrow, which might be a consideration for those driving larger vehicles. Despite these occasional inconveniences, the general consensus points towards a positive parking experience for most of the year.
5 Star
Novotel Ambassador Seoul Yongsan is a visually pleasing and beautiful hotel, often praised for its reasonable pricing among five-star hotels in Seoul. Despite its impressive appearance, several guests have noted that it doesn't consistently live up to five-star standards. Common concerns include worn and old facilities and a general lack of the expected five-star attitude and service. Additionally, some guests were disappointed by the housekeeping service, citing issues such as insufficient replenishment of items. The hotel is viewed by some as falling short of the true five-star experience, comparing more closely to a three-star hotel in terms of service quality and overall experience.
Yes, Novotel Ambassador Seoul Yongsan has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Novotel Ambassador Seoul Yongsan.
No, Novotel Ambassador Seoul Yongsan doesn't allow dogs.
Yes, parking facilities are available at Novotel Ambassador Seoul Yongsan.