Best Western Hotel Viterbo
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Summary of reviewsBest Western Hotel Viterbo is considered a great choice for travelers seeking a comfortable and convenient stay with numerous positive reviews across various categories. Located slightly outside Viterbo's historic center, the hotel offers easy access to the broader Tuscia region, making it ideal for those traveling by car. Its peaceful setting and proximity to essential services, shops and restaurants make it a restful and practical base for exploring the area.
Guests highly praise the breakfast experience at the hotel, noting its extensive selection, quality and attentive service. The variety caters to diverse tastes and dietary needs, providing a satisfying start to the day. While on-site dining options are limited, high-quality nearby restaurants, particularly a noted fish restaurant and Neapolitan pizzeria, compensate for this minor drawback.
The rooms receive consistent commendation for their spaciousness, cleanliness and modern amenities. Comfortable beds, well-lit spaces and efficient air conditioning contribute to a pleasant stay. The hotel's commitment to detail and daily housekeeping further enhance the guest experience.
Cleanliness is a standout feature with guests frequently highlighting the immaculate condition of the rooms and common areas. The housekeeping staff's meticulousness ensures a hygienic environment, appreciated particularly in light of current health concerns.
The staff at Best Western Hotel Viterbo are celebrated for their professionalism, friendliness and efficiency. Guests frequently note the warm and helpful nature of the reception and dining room personnel, contributing to an overall welcoming atmosphere.
Wi-Fi at the hotel receives mixed reviews; while many guests find it fast and reliable, some report variability in connection quality. Parking options are well-received with both free and paid solutions available, providing convenience and security for travelers with vehicles.
Family travelers find the hotel particularly accommodating with spacious rooms and child-friendly amenities. The overall family-friendly atmosphere, combined with a supportive staff, ensures a pleasant experience for families.
The beds are generally described as very comfortable, contributing to a restful stay, despite occasional criticisms about the hardness of some mattresses.
Overall, Best Western Hotel Viterbo offers a reliable and comfortable stay with its excellent service, cleanliness and strategic location making it a highly recommended choice for both solo travelers and families.
Categories
Guests highly praise the breakfast experience at the hotel, noting its extensive selection, quality and attentive service. The variety caters to diverse tastes and dietary needs, providing a satisfying start to the day. While on-site dining options are limited, high-quality nearby restaurants, particularly a noted fish restaurant and Neapolitan pizzeria, compensate for this minor drawback.
The rooms receive consistent commendation for their spaciousness, cleanliness and modern amenities. Comfortable beds, well-lit spaces and efficient air conditioning contribute to a pleasant stay. The hotel's commitment to detail and daily housekeeping further enhance the guest experience.
Cleanliness is a standout feature with guests frequently highlighting the immaculate condition of the rooms and common areas. The housekeeping staff's meticulousness ensures a hygienic environment, appreciated particularly in light of current health concerns.
The staff at Best Western Hotel Viterbo are celebrated for their professionalism, friendliness and efficiency. Guests frequently note the warm and helpful nature of the reception and dining room personnel, contributing to an overall welcoming atmosphere.
Wi-Fi at the hotel receives mixed reviews; while many guests find it fast and reliable, some report variability in connection quality. Parking options are well-received with both free and paid solutions available, providing convenience and security for travelers with vehicles.
Family travelers find the hotel particularly accommodating with spacious rooms and child-friendly amenities. The overall family-friendly atmosphere, combined with a supportive staff, ensures a pleasant experience for families.
The beds are generally described as very comfortable, contributing to a restful stay, despite occasional criticisms about the hardness of some mattresses.
Overall, Best Western Hotel Viterbo offers a reliable and comfortable stay with its excellent service, cleanliness and strategic location making it a highly recommended choice for both solo travelers and families.
Family Friendly Hotel
This hotel offers babysitting services upon request and has family rooms. It is also conveniently located near the historical center and Terme dei Papi, providing easy access to both cultural sites and relaxation opportunities for families.
Dog Friendly Hotel
This hotel welcomes pets with restrictions (small size pets allowed). It also offers amenities such as multilingual staff, concierge services, and rooms equipped for guests with disabilities, ensuring a comfortable stay for both you and your pet.
Dogs Stay Free
Hotel with Parking
The hotel features two outdoor, private, and video-monitored parking lots with an access code for maximum guest safety. These large parking lots do not require reservations, offering high convenience despite a nominal nightly fee.
Accessible Hotel
This hotel provides accessible rooms for disabled subjects and offers wheelchair accessible services. An elevator accessible with a wheelchair and parking are also available, ensuring ease of movement throughout the property.
4-Star Hotel
This 4-star hotel is located in the business heart of Viterbo, near the Terme dei Papi and Tuscia University. It features 54 rooms with comforts and high standards, ideal for families, business travelers and tourists. The hotel also offers an internet point, a bar/lounge, a large hall, free Wi-Fi, a breakfast room, and private parking.
Hotel where Dogs Stay Free
This hotel allows one pet up to 25 lbs to stay without any additional fee, and both dogs and cats are welcome.
Hotel for Honeymoon
Romantic Hotel
About Best Western Hotel Viterbo
License: 056059-ALB00021, IT056059A13Z5LBDBK
Guest Reviews
Location
While not in the heart of the old town, the hotel is conveniently a short drive away from free parking lots that connect to the city center. This is ideal for guests planning to visit the historical attractions and thermal springs, which are easily accessible within a few minutes' drive.
The location is peaceful, allowing for a restful stay with numerous shops, restaurants and essential services close by. Although walking to the city center can be a bit daunting or even unsafe in certain areas, it is feasible within a 20-30 minute stroll. For those who prefer convenience, having a car simplifies visits to both local and surrounding attractions.
In summary, Best Western Hotel Viterbo appeals to guests who appreciate modern amenities and a clean, welcoming structure outside the bustling city center. It is particularly advantageous for those traveling by car, offering a strategic base to explore Viterbo and its picturesque surroundings.
Breakfast
The quality of the breakfast items is frequently described as excellent with specific mentions of attentive and polite staff enhancing the dining experience. Exceptional service, especially in accommodating guest needs during the breakfast process, is a recurring theme. Despite occasional mentions of room for improvement and some logistical challenges, the overall sentiment remains highly favorable.
Buffet style service is praised for its comprehensive assortment, which includes items like fresh fruits, nuts, muesli, cold meats, cheeses and pastries. Even with the restrictions imposed by COVID-19, the hotel's efforts to maintain a high standard of breakfast service did not go unnoticed, ensuring a satisfying start to the day for guests.
For a modest additional cost, the breakfast reportedly offers tremendous value, leaving patrons very satisfied with their choice. The breakfast experience at Best Western Hotel Viterbo is consistently noted as one of the highlights of a stay, contributing significantly to the overall positive impression of the hotel.
Dinner
The reception, particularly Alessandro, received commendation for assisting guests in finding suitable dining spots, reflecting the hotel's commitment to service. Yet, the absence of a functional bar after 5 pm was noted, which may inconvenience those looking to enjoy a drink later in the evening.
The hotel's central location makes it ideal for discovering local attractions like Tuscania and Palazzo Farnese in Caprarola while offering convenient dining solutions nearby. Despite the minor criticisms regarding dining facilities within the hotel, the proximity to some high-quality restaurants helps alleviate the inconvenience for guests.
Rooms
Rooms are well-equipped with essential amenities, including efficient air conditioning, large TVs and fully stocked minibars. The bathrooms are also noted for their size and functionality, often offering modern fixtures and pleasant showers. Some rooms feature balconies, providing a nice view and an opportunity to enjoy the outdoors from the comfort of the room.
Guests also commend the quiet and cozy environment within the rooms, though some mention occasional issues with soundproofing. Elegant and simple furnishing styles cater to various preferences, maintaining a balance between sophistication and practicality. Despite some minor critiques about room noise and slightly outdated décor in a few instances, the overall consensus is that the rooms are comfortable, clean and well-maintained.
The hotel's commitment to detail, such as daily room sanitation and thoughtful touches in room setup, contributes to a positive guest experience. Friendly and helpful staff further enhance the staying experience, making Best Western Hotel Viterbo a recommended choice for travelers seeking spacious and comfortable accommodation with reliable amenities.
Beds
The rooms are described as clean, large and quiet, contributing to an overall comfortable stay. Guests have pointed out that the beds come with clean linen and soft pillows, adding to their comfort. Many reviewers likened the king-size beds to those found in American hotels, emphasizing their size and quality.
However, there are a few criticisms about the beds as well. Some guests found the mattresses too hard with terms like "uncomfortable bed," "terrible mattress," and "bed without bedside tables" indicating areas for improvement. Additionally, a few reviews mentioned that the double beds are made up of two single mattresses, which some found less than ideal.
Despite these few negative points, the overall consensus remains that the beds at Best Western Hotel Viterbo are generally very comfortable with the majority of guests enjoying a restful sleep in the spacious and well-maintained rooms.
Cleanliness
The housekeeping service is highly regarded with meticulous attention to detail ensuring that rooms, bathrooms and even breakfast tables are thoroughly sanitized. This focus on cleanliness is reflected in the spotless conditions of the rooms and common areas, contributing to an overall sense of hygiene and safety, particularly in light of current health concerns.
Guests appreciate the pleasant fragrance throughout the hotel, as well as the cleanliness of the bedding and all facilities. The hotel staff are frequently commended for their professionalism and courtesy, further enhancing the positive experience for visitors.
In addition to cleanliness, the hotel's rooms are described as spacious and comfortable with some featuring large balconies and modern amenities. The facility's attention to anti-Covid measures has been particularly noted, providing guests with added peace of mind. Overall, Best Western Hotel Viterbo offers a clean, comfortable and reliable option for travelers seeking a high standard of hygiene and service.
Staff
Moreover, the staff's knowledge and helpfulness stand out with several mentions of a world-class reception team and a highly qualified and prepared workforce. The consistent emphasis on kindness, courtesy and professional demeanor across various roles—from maintenance to breakfast service—indicates a cohesive team dedicated to providing a high-quality experience. The seamless service delivered by the staff ensures that guests' needs are met promptly and efficiently, contributing significantly to the positive reviews of the hotel.
Wi-Fi
Parking
Additionally, the hotel offers ample and spacious on-site parking, although it may not always be sufficient for all guests. An advantage is the monitored parking option, which ensures vehicles are kept safe. Motorcyclists can benefit from free, covered parking, further adding to the hotel's convenience factor.
For those who prefer not to pay, there are plenty of free parking spots available nearby, making it easy for guests to find a place to leave their cars without any additional expense. The availability of weekend parking and double parking at the hotel are also highlighted as beneficial features.
Overall, guests frequently mention that the parking at Best Western Hotel Viterbo is convenient, easy to access and relatively inexpensive, making it a hassle-free experience for travelers arriving by car.
Family
Families will find the rooms to be particularly accommodating with spacious and comfortable setups that include child-friendly amenities such as children's beds. The family-centered services extend to the breakfast area, where a varied and well-cared-for breakfast service is provided, adding to the overall comfort of the stay.
The courteous staff further enhances the experience, making every effort to ensure that families feel welcome and satisfied with their stay. The hotel is particularly noted for being perfect for families traveling with large cars, providing ample parking and easy access.
In summary, Best Western Hotel Viterbo is great for family stays, offering a welcoming environment, excellent service and all the comforts needed for a pleasant and enjoyable visit.
4 Star
Accessible
Dog Friendly
The hotel accommodates pets and ensures that even small pets can enjoy their stay. Guests have noted the consistent dog-friendliness and the ease of access for dogs within the premises. A recurring theme in the reviews is the wonderful welcome pets receive, making the experience enjoyable for both the pets and their owners.
Several guests mentioned staying for multiple nights with their dogs and having a great time, reiterating the pet-friendly nature of the hotel. Although there are no specific pet-friendly amenities or services mentioned, the overall friendliness and welcoming attitude toward dogs create a positive and inclusive environment. This makes Best Western Hotel Viterbo a recommended choice for travelers with pets seeking a cozy and clean accommodation that values customer care.
No, Best Western Hotel Viterbo doesn't have any pool.
No, a spa isn't available at Best Western Hotel Viterbo.
Yes, Best Western Hotel Viterbo welcomes dogs.
Yes, parking facilities are available at Best Western Hotel Viterbo.
No, Best Western Hotel Viterbo doesn't have a gym.
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