Al Malqa Elite Hotel
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Summary of reviewsAl Malqa Elite Hotel receives high praise for its exceptional location, conveniently situated near significant landmarks such as King Fahd Road and entertainment venues like Riyadh Season events. Guests appreciate its proximity to shopping malls, restaurants and public facilities, making it an ideal spot for both tourists and business travelers. The hotel itself is noted for its cleanliness with well-decorated and spacious rooms offering beautiful views from the upper floors. The staff is frequently commended for their friendliness and helpfulness, contributing significantly to a pleasant stay. Despite some noise due to nearby construction, the hotel's strategic location remains a major highlight.
The breakfast experience at Al Malqa Elite Hotel garners mixed reviews. Positive feedback highlights the simplicity and deliciousness of the options available, although many guests feel that the breakfast offerings lack variety and quality, suggesting room for improvement. Likewise, dinner and room service receive mixed reactions; while the food quality is generally praised, the limited menu and occasional service issues detract from the overall dining experience. However, the restaurant staff's professionalism is a notable positive.
The hotel rooms are widely appreciated for their cleanliness, modern elegance and spaciousness with many guests highlighting the comfortable beds and well-kept bathrooms. While some rooms are smaller and lack windows, the overall room quality is well-regarded. Minor issues such as occasional noise disturbances and sporadic service inconsistencies are noted but do not significantly detract from the overall guest experience.
Cleanliness is a standout feature of Al Malqa Elite Hotel with guests frequently praising the spotless rooms and well-maintained facilities. The hotel maintains a serene and organized atmosphere, complemented by the thorough and professional cleaning staff. Although some areas, like the breakfast area, could use attention, the overall sentiment about the hotel's hygiene standards is very positive.
The staff at Al Malqa Elite Hotel are frequently praised for their courteous and cooperative behavior. Individuals such as Muhammad Al-Ghamdi, Abdulhaleem, Fahad and Abdulilah receive special mention for their professionalism and assistance. Though there are occasional reports of unresponsiveness from some receptionists, the general impression of the staff's service is highly positive.
Free Wi-Fi is provided, although many guests find it unreliable and slow. Despite this, the availability of complimentary Wi-Fi is appreciated. Parking is available but presents challenges, particularly the narrow underground parking that makes it difficult for larger vehicles to maneuver. The external parking options provide some relief.
The hotel is considered family-friendly, offering suitable accommodations and amenities like baby beds upon request. Guests appreciate the comfortable family spaces and reasonable pricing for family rooms. However, availability of family-specific amenities can sometimes be inconsistent.
The beds are generally comfortable and well-presented, contributing to a positive sleeping experience for most guests. Some have found the beds too hard, pointing to a need for better consistency in comfort.
As a three-star establishment, Al Malqa Elite Hotel offers a blend of experiences that align well with its rating. Though it faces some typical challenges, it manages to exceed expectations in several areas, particularly cleanliness and staff service. The pricing is mixed in feedback with some guests finding it a bit expensive for a three-star hotel.
Business travelers find the hotel conveniently located within a prominent business district with meeting rooms available. The reception staff, including individuals like Mr. Ibrahim and Ghada, are noted for their warm and efficient service. The hotel's value for money is generally seen as good for business purposes, though there are some restrictions on hosting business visitors in rooms.
Overall, Al Malqa Elite Hotel is favorably regarded for its strategic location, cleanliness, helpful staff and suitability for both families and business travelers. Improvements in breakfast variety, Wi-Fi service and parking arrangements could further enhance the guest experience.
Categories
The breakfast experience at Al Malqa Elite Hotel garners mixed reviews. Positive feedback highlights the simplicity and deliciousness of the options available, although many guests feel that the breakfast offerings lack variety and quality, suggesting room for improvement. Likewise, dinner and room service receive mixed reactions; while the food quality is generally praised, the limited menu and occasional service issues detract from the overall dining experience. However, the restaurant staff's professionalism is a notable positive.
The hotel rooms are widely appreciated for their cleanliness, modern elegance and spaciousness with many guests highlighting the comfortable beds and well-kept bathrooms. While some rooms are smaller and lack windows, the overall room quality is well-regarded. Minor issues such as occasional noise disturbances and sporadic service inconsistencies are noted but do not significantly detract from the overall guest experience.
Cleanliness is a standout feature of Al Malqa Elite Hotel with guests frequently praising the spotless rooms and well-maintained facilities. The hotel maintains a serene and organized atmosphere, complemented by the thorough and professional cleaning staff. Although some areas, like the breakfast area, could use attention, the overall sentiment about the hotel's hygiene standards is very positive.
The staff at Al Malqa Elite Hotel are frequently praised for their courteous and cooperative behavior. Individuals such as Muhammad Al-Ghamdi, Abdulhaleem, Fahad and Abdulilah receive special mention for their professionalism and assistance. Though there are occasional reports of unresponsiveness from some receptionists, the general impression of the staff's service is highly positive.
Free Wi-Fi is provided, although many guests find it unreliable and slow. Despite this, the availability of complimentary Wi-Fi is appreciated. Parking is available but presents challenges, particularly the narrow underground parking that makes it difficult for larger vehicles to maneuver. The external parking options provide some relief.
The hotel is considered family-friendly, offering suitable accommodations and amenities like baby beds upon request. Guests appreciate the comfortable family spaces and reasonable pricing for family rooms. However, availability of family-specific amenities can sometimes be inconsistent.
The beds are generally comfortable and well-presented, contributing to a positive sleeping experience for most guests. Some have found the beds too hard, pointing to a need for better consistency in comfort.
As a three-star establishment, Al Malqa Elite Hotel offers a blend of experiences that align well with its rating. Though it faces some typical challenges, it manages to exceed expectations in several areas, particularly cleanliness and staff service. The pricing is mixed in feedback with some guests finding it a bit expensive for a three-star hotel.
Business travelers find the hotel conveniently located within a prominent business district with meeting rooms available. The reception staff, including individuals like Mr. Ibrahim and Ghada, are noted for their warm and efficient service. The hotel's value for money is generally seen as good for business purposes, though there are some restrictions on hosting business visitors in rooms.
Overall, Al Malqa Elite Hotel is favorably regarded for its strategic location, cleanliness, helpful staff and suitability for both families and business travelers. Improvements in breakfast variety, Wi-Fi service and parking arrangements could further enhance the guest experience.
3-Star Hotel
This hotel is well-situated in Riyadh, providing easy access to various attractions. It offers good service.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
About Al Malqa Elite Hotel
License: 10000266
Guest Reviews
Location
The hotel itself is noted for its cleanliness with nicely decorated, spacious rooms and friendly, helpful staff. Many find the views from the upper floors to be beautiful and enjoyable. The property's website and online presence also receive positive remarks for effectiveness and ease of use.
However, the surrounding area is undergoing significant construction, which results in loud noises starting early in the morning and complicated access routes to the hotel. Guests often mention that the ongoing construction disturbs the otherwise quiet and comfortable environment. Despite these drawbacks, the hotel's strategic and central location remains a major highlight for many visitors.
Breakfast
However, there are notable areas of concern that suggest room for improvement. Many guests found the breakfast options to be very limited and the quality below standard. Descriptions such as average ordinary and not up to expectations were common with several reviews emphasizing the need for more variety and diversity in the breakfast offerings. Some guests felt that the breakfast did not match the quality expected of a hotel of this caliber and noted specific issues like the buffet not being diverse, limited choices and poor presentation.
Service-related feedback pointed out challenges with breakfast timing and delivery with some guests dissatisfied with breakfast being delivered on dirty carts or served too late in the morning. Additionally, certain guests noted that breakfast timing ended too early with no alternative meals provided for late risers.
Overall, while there are positive remarks about the breakfast at Al Malqa Elite Hotel, the reviews collectively suggest that improvement in variety, quality and service could enhance the overall guest experience.
Dinner
Room service has been another point of contention with many menu items frequently unavailable, prompting guests to look elsewhere for meals. Some guests reported that the food served in rooms occasionally did not meet expectations and there were instances of service unsettlingly interrupted by maintenance activities.
On a positive note, the staff in the restaurant have been praised for their kindness and professionalism. The hotel also provides a TV connected to a device that supports various streaming services, adding to the overall guest experience. While the dining options could use some enhancements, the friendly service and good food may still make dining at Al Malqa Elite Hotel a pleasant part of your stay.
Rooms
While the rooms are generally spacious and beautiful with some getting upgraded without extra charge, there are sporadic issues. Some guests have reported bad odors, insect infestations and old furniture. Noise disturbance, both from construction and within the hotel due to lack of sound insulation, has occasionally disrupted guests' peace.
Room service has been hit-or-miss with some guests needing to request it specifically and hot water supply sometimes running out quickly. Additionally, some suites lacked temperature control or promised amenities. Despite these minor setbacks, the location of the hotel and the quality of the staff's service remain appealing, making for a generally satisfactory stay.
Beds
Cleanliness
Guests also appreciate the quiet and organized atmosphere, describing the hotel as calm and serene. Although there are a few mentions of areas needing improvement, specifically the breakfast area's cleanliness and occasional issues with towels, the overall sentiment remains highly positive about the hotel's hygiene standards.
The courteous and responsive staff further enhance the experience, contributing to an environment where cleanliness and guest comfort are paramount. With high praise for its clean rooms and prompt housekeeping services, Al Malqa Elite Hotel provides a well-regarded option for travelers seeking reliable cleanliness during their stay.
Staff
However, some reviews did mention areas needing improvement, particularly with certain receptionists who were noted as unresponsive or having a bad attitude. Instances of slow check-in processes and unprofessional behavior from some staff members were also reported. Yet, these issues seemed to be individual exceptions rather than the rule.
Overall, the staff at Al Malqa Elite Hotel generally left a positive impression on guests, contributing significantly to a pleasant stay with their courteous and cooperative behavior. The consistent commendation of the employees suggests that the hotel maintains a relatively high standard of customer service.
Wi-Fi
Parking
Entering and exiting the parking lot has also posed issues for guests with some describing the entryway as tiny and the experience as challenging. The limited number of spaces compared to the hotel's room count exacerbates this problem. On a positive note, the hotel does provide parking spaces and there are plenty of external and ground-level options available.
Overall, the convenience of parking at Al Malqa Elite Hotel seems to need attention, especially for guests driving larger vehicles.
Family
Positive remarks highlight the hotel as a clean and accommodating place with family-friendly amenities such as baby beds available upon request. The family ranks are particularly comfortable, enhancing the overall satisfaction of family stays. Guests appreciated the friendly spaces and the reasonable hotel room prices for families needing two bedrooms.
However, it’s noted that there were occasions when no child beds or family rooms were available. Overall, the hotel is considered to be a suitable and pleasant choice for family visits with emphasis on its comfortable family accommodations and convenient location.
3 Star
Guests often highlight that the hotel provides services and specifications exceeding typical three-star expectations, suggesting elements of a more premium experience. However, some reviews indicate the rooms and service do not consistently meet the anticipated standards of a three-star property. Challenges such as weak internet service are mentioned, though this is not viewed as a major issue given the prevalence of personal mobile subscriptions.
The pricing has received mixed feedback with some considering it somewhat expensive for a three-star hotel. Overall, despite varying opinions, many guests find the experience satisfactory, particularly when expectations are aligned with its three-star rating.
Business
Guests appreciate the fair value the hotel provides for business stays, making it an affordable option for quick trips. However, it's worth noting that hosting business visitors in rooms may not always be allowed, so it’s advisable to confirm such policies in advance. Despite this, the hotel's overall value for money is seen as good, particularly for those whose business needs do not include interviews. Furthermore, the hotel's suitability extends to those attending events during the Riyadh season, ensuring a well-rounded experience for business travelers.
Honeymoon
No, Al Malqa Elite Hotel doesn't have any pool.
No, a spa isn't available at Al Malqa Elite Hotel.
No, Al Malqa Elite Hotel doesn't allow dogs.
Yes, parking facilities are available at Al Malqa Elite Hotel.
No, Al Malqa Elite Hotel doesn't have a gym.
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