The staff at Hotel Tiama Abidjan received glowing reviews from guests. Words like "nice," "attentive," "helpful," "competent," "professional," "friendly," and "welcoming" were used to describe them. Guests also noted the staff's ability to speak multiple languages and their willingness to go above and beyond to make their stay comfortable. Special mentions were made for specific staff members, like Nelson at reception and Adama, the airport shuttle driver. Guests appreciated the hotel's security measures and the excellent breakfast. While some guests noted that staff members may have been looking for tips, overall, the staff was praised for their exceptional service.