Urban Inn, Alor Setar
Alor Setar
6.11224100,
100.35051300
,
Kompleks Perniagaan Ampang Lebuhraya Sultanah Bahiyah
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Summary of reviewsUrban Inn, Alor Setar, is highly regarded for its strategic and convenient location within the Ampang Business Centre, surrounded by numerous amenities and eateries. The proximity to supermarkets, convenience stores and key attractions, coupled with ample parking space, makes it a popular choice for travelers.
Guests frequently praise the hotel for its clean, tidy and spacious rooms, which are considered comfortable and modern. The high ceilings in certain rooms and the variety of room types add to the favorable impression. Basic amenities are provided and the hotel is seen as offering good value for money, though some minor issues like poor soundproofing and maintenance problems are occasionally mentioned.
Cleanliness stands out as a strong suit with the hotel's rooms and bathrooms receiving high marks for hygiene. The housekeeping team is commended for maintaining high standards and guests appreciate the clean and cozy environment, despite some isolated issues with mold and dust.
The staff at Urban Inn are generally well-received, being described as friendly, polite and attentive. Efficient service and smooth check-in/check-out processes contribute to a pleasant experience. However, there are occasional mentions of less favorable interactions with some staff members.
The hotel's WiFi service is one of the main areas requiring improvement, as guests often experience connectivity issues and slow speeds. The consistency and reliability of internet access are significant concerns.
Opinions on the beds are mixed; while many find them to be soft, comfortable and spacious, others point out issues with mattress thickness, pillow comfort and occasional cleanliness concerns. Despite these issues, the overall room experience is deemed comfortable.
In summary, Urban Inn, Alor Setar offers a strategically located, clean and generally comfortable stay with friendly staff and good value for money, though improvements in WiFi service and certain room amenities would enhance the guest experience further.
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Guests frequently praise the hotel for its clean, tidy and spacious rooms, which are considered comfortable and modern. The high ceilings in certain rooms and the variety of room types add to the favorable impression. Basic amenities are provided and the hotel is seen as offering good value for money, though some minor issues like poor soundproofing and maintenance problems are occasionally mentioned.
Cleanliness stands out as a strong suit with the hotel's rooms and bathrooms receiving high marks for hygiene. The housekeeping team is commended for maintaining high standards and guests appreciate the clean and cozy environment, despite some isolated issues with mold and dust.
The staff at Urban Inn are generally well-received, being described as friendly, polite and attentive. Efficient service and smooth check-in/check-out processes contribute to a pleasant experience. However, there are occasional mentions of less favorable interactions with some staff members.
The hotel's WiFi service is one of the main areas requiring improvement, as guests often experience connectivity issues and slow speeds. The consistency and reliability of internet access are significant concerns.
Opinions on the beds are mixed; while many find them to be soft, comfortable and spacious, others point out issues with mattress thickness, pillow comfort and occasional cleanliness concerns. Despite these issues, the overall room experience is deemed comfortable.
In summary, Urban Inn, Alor Setar offers a strategically located, clean and generally comfortable stay with friendly staff and good value for money, though improvements in WiFi service and certain room amenities would enhance the guest experience further.
Hotel with Free Wi-Fi
This hotel offers complimentary Wi-Fi. It also has fitness facilities and spa services available.
Hotel for Honeymoon
Family Friendly Hotel
Guest Reviews
Urban Inn, Alor Setar is highly praised for its strategic and convenient location. Situated within the Ampang Business Centre, the hotel is enveloped by a plethora of amenities and eateries. Visitors highlight the ease of access to various dining options, including renowned spots like Nasi Kandar Yasmeen. The close proximity to supermarkets, convenience stores like 7-Eleven and Family Mart, laundromats, clinics and pharmacies ensures that guests have everything they need at their fingertips.
The hotel also benefits from ample parking space, making it convenient for those traveling by car. Its location, not far from the city center and key attractions, adds to the convenience, allowing guests to explore Alor Setar with ease. Additionally, being part of a commercial complex offers an array of food outlets, from fast food to local cuisine, which guests find very appealing.
Overall, the strategic placement of Urban Inn, combined with its surrounding facilities, contributes to a comfortable and hassle-free stay, making it a popular choice for travelers.
Urban Inn, Alor Setar has garnered praise for its clean, tidy and spacious rooms, which are frequently described as comfortable and modern. Many guests compliment the hotel's value for money, highlighting that the rooms meet expectations based on the descriptions and photographs provided.
One standout feature is the high ceiling, particularly in the windowless queen bedrooms, which prevents the space from feeling stuffy. Some guests appreciate the variety of room types, noting that even the junior suites offer a modern touch. Basic amenities like toiletries and TV, although only offering basic channels, are available and additional pillows can be requested at no extra charge.
Despite the overall positive feedback, some reviews mention issues such as poor soundproofing, which allows noise from neighboring rooms to be heard. Furthermore, some guests experienced minor issues with the TV connection and occasional maintenance problems like moldy walls in certain rooms.
The bathrooms, generally described as spacious and clean, also add to the comfort of the stay. Although some guests mentioned the lack of windows in many rooms, the overall cleanliness and the convenience offered by the hotel's strategic location in a mall make it a favorable choice for short stays.
In summary, Urban Inn, Alor Setar offers a comfortable and clean environment with spacious rooms, making it a suitable choice for budget-conscious travelers seeking basic but satisfactory accommodations.
Urban Inn, Alor Setar presents mixed opinions regarding its beds. Many guests remarked on the comfort of the beds, noting that they are soft and comfortable with some describing the pillows as agreeable as well. Several reviews mention beds are big and provide ample space. The provision of amenities such as slippers and towels adds to the convenience of the stay.
However, some guests found the beds less satisfactory, citing issues such as thin or uncomfortable mattresses, springy and sometimes hard pillows and noisy frames. A few guests also highlighted concerns over cleanliness, pointing out strained sheets, thin blankets and occasional itchiness potentially stemming from dusty bedding. Despite these drawbacks, the rooms themselves are described as comfortable, balancing the overall experience.
Urban Inn, Alor Setar, has garnered significant praise for its cleanliness, creating a strong impression on guests. The rooms are frequently described as clean, tidy and comfortable, meeting and even surpassing expectations in terms of hygiene. Spacious accommodations and well-kept bathrooms further enhance the stay with some guests specifically appreciating the hotel's housekeeping services for maintaining such high standards.
The hotel's environment is also noted for being clean and well-kept, adding to the overall experience. Guests often mention that everything appears new, stylish and cozy. However, there are occasional reports of isolated issues such as moldy walls, dusty corners or stained linens, indicating areas where housekeeping could improve.
Value for money is a recurring theme with many guests finding the combination of cleanliness and affordability appealing. Rooms are often described as spacious, adding to the comfort. Extra amenities, like clean towels and bedsheets, contribute to the positive impressions. However, a few minor details like broken air conditioning or poor internet service were mentioned, suggesting some areas needing attention.
Overall, Urban Inn, Alor Setar, provides a clean and comfortable stay, making it a reliable choice for travelers prioritizing cleanliness and comfort.
The staff at Urban Inn, Alor Setar have generally received positive feedback from guests with numerous mentions of their friendliness and helpfulness. The receptionists and front desk staff are frequently commended for their good communication skills and for being very polite and attentive. Guests also highlight the efficient maintenance services and quick response to room requests, contributing to a hassle-free experience. The housekeeping team also stands out with reviews noting their friendliness and approachable demeanor.
Check-in and checkout processes are described as smooth and pleasant, further reflecting the staff's commitment to good customer service. The 24-hour reception adds to the convenience with staff ready to assist at any time. However, there are a few mentions of less favorable interactions, including instances of unhelpful or unfriendly behavior and isolated cases of staff making noise or being unresponsive.
Overall, the staff at Urban Inn are praised for their attentiveness and courteous nature, creating a welcoming environment for guests, despite some occasional lapses in service quality.
Guests at Urban Inn, Alor Setar, generally found the WiFi service unsatisfactory. Many encountered issues such as difficulty connecting to the network, unstable connections and slow speeds. There were also reports of WiFi being completely unavailable at times and needing frequent reconnections. However, a few remarks mention that the WiFi service is strong and high-speed when working properly, though this seems to be a rare occurrence. Overall, consistent internet connectivity is a significant concern for visitors and improvement in this area would enhance the overall guest experience.
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Location
The hotel also benefits from ample parking space, making it convenient for those traveling by car. Its location, not far from the city center and key attractions, adds to the convenience, allowing guests to explore Alor Setar with ease. Additionally, being part of a commercial complex offers an array of food outlets, from fast food to local cuisine, which guests find very appealing.
Overall, the strategic placement of Urban Inn, combined with its surrounding facilities, contributes to a comfortable and hassle-free stay, making it a popular choice for travelers.
Rooms
One standout feature is the high ceiling, particularly in the windowless queen bedrooms, which prevents the space from feeling stuffy. Some guests appreciate the variety of room types, noting that even the junior suites offer a modern touch. Basic amenities like toiletries and TV, although only offering basic channels, are available and additional pillows can be requested at no extra charge.
Despite the overall positive feedback, some reviews mention issues such as poor soundproofing, which allows noise from neighboring rooms to be heard. Furthermore, some guests experienced minor issues with the TV connection and occasional maintenance problems like moldy walls in certain rooms.
The bathrooms, generally described as spacious and clean, also add to the comfort of the stay. Although some guests mentioned the lack of windows in many rooms, the overall cleanliness and the convenience offered by the hotel's strategic location in a mall make it a favorable choice for short stays.
In summary, Urban Inn, Alor Setar offers a comfortable and clean environment with spacious rooms, making it a suitable choice for budget-conscious travelers seeking basic but satisfactory accommodations.
Beds
However, some guests found the beds less satisfactory, citing issues such as thin or uncomfortable mattresses, springy and sometimes hard pillows and noisy frames. A few guests also highlighted concerns over cleanliness, pointing out strained sheets, thin blankets and occasional itchiness potentially stemming from dusty bedding. Despite these drawbacks, the rooms themselves are described as comfortable, balancing the overall experience.
Cleanliness
The hotel's environment is also noted for being clean and well-kept, adding to the overall experience. Guests often mention that everything appears new, stylish and cozy. However, there are occasional reports of isolated issues such as moldy walls, dusty corners or stained linens, indicating areas where housekeeping could improve.
Value for money is a recurring theme with many guests finding the combination of cleanliness and affordability appealing. Rooms are often described as spacious, adding to the comfort. Extra amenities, like clean towels and bedsheets, contribute to the positive impressions. However, a few minor details like broken air conditioning or poor internet service were mentioned, suggesting some areas needing attention.
Overall, Urban Inn, Alor Setar, provides a clean and comfortable stay, making it a reliable choice for travelers prioritizing cleanliness and comfort.
Staff
Check-in and checkout processes are described as smooth and pleasant, further reflecting the staff's commitment to good customer service. The 24-hour reception adds to the convenience with staff ready to assist at any time. However, there are a few mentions of less favorable interactions, including instances of unhelpful or unfriendly behavior and isolated cases of staff making noise or being unresponsive.
Overall, the staff at Urban Inn are praised for their attentiveness and courteous nature, creating a welcoming environment for guests, despite some occasional lapses in service quality.
Wi-Fi
No, Urban Inn, Alor Setar doesn't have any pool.
No, a spa isn't available at Urban Inn, Alor Setar.
No, Urban Inn, Alor Setar doesn't allow dogs.
No, parking facilities aren't available at Urban Inn, Alor Setar.
No, Urban Inn, Alor Setar doesn't have a gym.
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