InfoSummary of reviewsGraduate Annapolis receives considerable praise from guests, largely due to its exceptional location in the heart of downtown Annapolis. Visitors appreciate the hotel's proximity to major attractions like the Naval Academy, shops, restaurants and local events, making it an ideal base for exploring the historic district. The availability of parking and the stylish decor further enhance its appeal.
Dining experiences at Graduate Annapolis are generally positive, particularly for dinner. A small but charming restaurant and bar in the lobby provides delicious, reasonably priced meals and remains open late, adding convenience for guests. While breakfast service received mixed reviews due to availability, cost and noise issues, the quality of food at the Poindexter café was noted favorably by some.
Rooms at the hotel stand out for their spaciousness, comfort and unique decor. Guests appreciate the clean, well-furnished accommodations and cheerful ambiance. Minor issues such as musty smells and suboptimal views did not significantly detract from the overall positive feedback about the rooms.
The hotel excels in cleanliness with guests frequently mentioning the spotless and well-maintained facilities. Despite a few inconsistencies, the general consensus is that Graduate Annapolis maintains high standards of cleanliness, contributing to a comfortable stay.
Exceptional staff service is a hallmark of Graduate Annapolis. The friendly, helpful and accommodating team, including standout mentions like Nick, Beth, Myra, Allan and Amber, received high praise. Their efforts to ensure a pleasant experience leave a lasting impression on guests.
Free wifi is appreciated by many for its accessibility and reliability; however, some guests reported issues with speed and connectivity and a few were charged a fee, which impacted their overall satisfaction.
Parking at the hotel, while convenient due to the on-site garage and valet service, is considered expensive by several guests. Despite this, the availability and ease of access to parking facilities are generally well-regarded.
The beds are a strong point with many guests praising their comfort and quality. The large, comfy beds and meticulous bedding ensure restful nights, a notable highlight for many visitors.
For business travelers, Graduate Annapolis offers a favorable location, efficient concierge services and supportive staff, making it suitable for conferences and meetings despite some menu and staffing limitations.
Finally, the hotel’s dog-friendly policies make it a top choice for pet owners. Guests appreciate the friendly staff, clean facilities and specific amenities like the large dog run and pet-designated floor, ensuring a comfortable stay for both pets and their owners.
Overall, Graduate Annapolis successfully blends convenience, comfort and outstanding service, making it a preferred destination for visitors exploring downtown Annapolis. Show more
InfoSummary of reviewsCambria Hotel - Arundel Mills BWI Airport is celebrated for its premium location, offering guests effortless access to dining, shopping and entertainment options, including Maryland Live casino and Arundel Mills mall, in addition to being conveniently close to the airport. Guests enjoy the modern décor, cleanliness and peaceful atmosphere of the hotel. The proximity to necessities like a gas station, CVS and a Wawa further adds to the convenience, making it an ideal spot for both business travelers and general visitors.
The breakfast at the hotel receives mixed feedback; while the food quality and the morning service by staff member Zaria receive accolades, the lack of a complimentary option and the cost associated with it have been points of contention for some guests.
Rooms are highly praised for their modern design, spaciousness and cleanliness. The comfortable beds and well-appointed bathrooms, including features like Bluetooth mirrors, contribute to a restful and enjoyable stay. Despite occasional mentions of noise and the need for better soundproofing, the consensus is overwhelmingly positive regarding the room quality.
Cleanliness is a standout feature with guests consistently appreciating the spotless rooms, hallways and common areas. The hotel maintains a pristine environment, enhanced by the friendly and professional staff who deliver outstanding service.
The staff is repeatedly commended for their exceptional service, friendliness and professionalism. From the front desk to the complimentary shuttle service, which even includes rides in a Tesla, the staff go above and beyond to create a memorable and pleasant experience for guests.
The pool facilities receive varied reviews. Some guests appreciated the heated pool and its cleanliness, while others reported issues with its maintenance, size expectations and the need for reservations.
Parking at the hotel is generally seen as convenient with free onsite parking available. However, some guests noted occasional confusion or insufficiencies, having to use nearby gas station parking at times.
The beds are a prominent highlight, frequently described as very comfortable, contributing significantly to guest satisfaction. Though there are occasional notes about issues with mattress comfort and bed softness, the overall feedback remains positive, suggesting a restful sleep experience for most guests.
In summary, Cambria Hotel - Arundel Mills BWI Airport excels in delivering a comfortable, modern and convenient stay with particular strengths in location, room quality, cleanliness and staff service. Show more
InfoSummary of reviewsThe Hilton Garden Inn BWI Airport garners positive reviews primarily due to its prime location and excellent service. Conveniently located near BWI Airport, the hotel offers a free 24/7 shuttle service, making it an ideal choice for those catching early or late flights. This strategic location is also appreciated for its proximity to dining options and major highways, providing easy access to local attractions and dining establishments.
Guests often commend the hotel for its spacious, clean, and comfortable rooms. Despite minor dated features and occasional reports of rooms lacking a fridge, the overall impression is positive, bolstered by accommodating staff and useful amenities like the indoor pool and shuttle service. The cleanliness of the hotel is consistently praised, with the property being described as well-maintained and tidy, further enhanced by the friendly and professional staff who are frequently highlighted for their warm hospitality and excellent service.
The breakfast experience, though mixed, receives positive remarks from many guests for the taste and presentation of its offerings, despite some wishing for a broader selection and inclusion in the room rate. While the WiFi service could see improvement, with some guests noting unreliable connections, the availability of great coffee in the rooms is appreciated.
The hotel's pool facilities offer a pleasant experience when well-maintained, though some areas occasionally require more attention to cleanliness and upkeep. Free parking is another favorable aspect, adding to the overall value and convenience, alongside the efficient shuttle service to the airport.
Most guests find the beds extremely comfortable, complementing the spacious rooms and ensuring a restful stay. Issues with bed firmness and pillow softness are noted by a few, but do not significantly detract from the overall experience. In sum, the Hilton Garden Inn BWI Airport provides a reliable and comfortable stay, marked by strategic location, clean accommodations, and exceptional staff service, making it a favorable option for travelers visiting the Baltimore area. Show more
InfoSummary of reviewsSpringHill Suites by Marriott Annapolis offers an exceptional experience for guests seeking convenience, comfort, and hospitality. The hotel's prime location provides easy access to downtown Annapolis and major attractions, while still offering a peaceful atmosphere, thanks to its setting in a quiet business center. This balance is perfect for both leisure and business travelers. Guests appreciate the proximity to shopping and dining options, along with the added convenience of free parking.
The complimentary breakfast receives widespread acclaim for its variety and quality, with an array of hot and cold options that cater to different dietary preferences. The spacious and impeccably clean rooms, equipped with modern amenities like refrigerators and microwaves, are another highlight, providing comfort and value to families and groups looking for spacious accommodations. Guests consistently commend the hotel for its superb cleanliness and well-maintained facilities, from the rooms to the inviting lobby and recreational areas.
The staff at SpringHill Suites stands out for their exceptional service and genuine friendliness, earning praise for their helpfulness and professionalism. The check-in and check-out processes are efficient and welcoming, making guests feel immediately at home. The fitness center, pool, and hot tub offer additional benefits, with clean and well-maintained spaces enhancing the overall experience, particularly enjoyed by families and individuals seeking relaxation.
Families find the hotel especially accommodating, with amenities and room layouts that provide comfort and convenience during their stay. The beds at the hotel receive numerous accolades for their comfort, ensuring guests have a restful night's sleep.
Overall, SpringHill Suites by Marriott Annapolis is highly regarded as a reliable choice offering great value. With its stellar location, exceptional cleanliness, warm staff, and well-equipped facilities, it consistently impresses guests, making it a favorite destination for return visits. Show more
InfoSummary of reviewsThe Holiday Inn Baltimore BWI Airport by IHG, consistently receives positive feedback from guests across various categories, enhancing its reputation as a reliable and comfortable accommodation choice.
The hotel's prime location close to Baltimore/Washington International (BWI) Airport is frequently praised by guests for its convenience. The easy access to highways, rental car locations and the port adds to its appeal for travelers. Additionally, the efficient and quick airport shuttle service significantly benefits those flying in and out of BWI, making transitions smooth and hassle-free.
Breakfast experiences at the hotel receive mixed feedback with many guests highlighting a varied, delicious and complimentary breakfast that often exceeds expectations. The inclusion of free breakfast for kids and the warm, personalized service are appreciated. However, some guests felt certain items were missing from the buffet and there were occasional complaints about the breakfast not being included in some stays.
The on-site restaurant, Elevations, garners noteworthy praise for its quality food and commendable service. Guests enjoy a variety of delicious dishes and note the outstanding dining experience, contributing to a positive impression of the restaurant.
Guests consistently find the rooms clean, spacious and comfortable with large, comfy beds, ample amenities and inviting decor. The spotless condition maintained by daily cleaning services ensures a pleasant accommodation experience.
Overall cleanliness is a standout feature with the entire property, including common areas and bathrooms, maintained to high standards. Guests find the staff friendly, helpful and attentive, enhancing their stay with exceptional service and professionalism.
Parking options at the hotel are generally appreciated for their convenience and affordability, although there are occasional mentions of tight spaces and some inconsistency regarding the advertised free parking. Nevertheless, the practical combination of good parking facilities and reliable shuttle services is a plus for travelers.
The beds, often described as super comfy and equipped with comfortable pillows and linens, receive high marks from guests, contributing to a restful and pleasant sleep experience.
In summary, the Holiday Inn Baltimore BWI Airport by IHG, excels in providing a convenient, clean and comfortable stay with excellent service, making it a preferred choice for travelers in the Baltimore area. Show more
InfoSummary of reviewsThe Holiday Inn Express Baltimore BWI Airport West by IHG has garnered strong positive feedback across various aspects of the guest experience. Notably, its prime location offers unparalleled convenience for travelers, being just minutes from BWI Airport, and providing easy access to Baltimore, Washington, and surrounding attractions such as Arundel Mills Mall and Live Casino. Guests appreciate the proximity to transportation hubs and a safe, quiet environment conducive to both short and extended stays.
Guests consistently praise the complimentary breakfast, describing it as well-stocked with a wide variety of delicious options and served in a pleasant atmosphere. The breakfast staff is frequently commended for their courtesy and attentiveness, enhancing the overall dining experience.
The guest rooms are highlighted for their cleanliness, comfort, and modern amenities, including fridges and microwaves. The availability of suites with additional features offers an enhanced experience for those seeking more luxury. Despite occasional minor issues such as hard beds or non-functional appliances, the hotel staff is noted for promptly addressing concerns, reflecting a commitment to guest satisfaction.
Cleanliness stands as a hallmark of the hotel, with immaculate conditions noted throughout the property, including rooms, common areas, and outdoor facilities. This emphasis on hygiene contributes to a fresh and welcoming environment.
The staff at the hotel receives exceptional feedback for their friendly and accommodating service. Many guests highlight the personable approach of team members, including notable mentions of staff like Cherryl and Claudia, who contribute to a warm, welcoming atmosphere.
Parking at the hotel is convenient and plentiful, with free options available, including Tesla chargers and a Park&Fly service, further adding to the ease of a traveler's stay. The hotel's efficient shuttle service is another valuable feature, facilitating easy airport transfers and access to nearby attractions.
In summary, the Holiday Inn Express Baltimore BWI Airport West by IHG excels in providing a comfortable and convenient stay, supported by excellent service and a range of amenities that cater to both leisure and business travelers. Its consistent focus on cleanliness, guest satisfaction, and strategic location makes it an appealing choice for many visitors. Show more
InfoSummary of reviewsThe Hilton Baltimore BWI Airport offers a highly convenient and well-regarded experience for travelers, underscored by its prime location just minutes from Baltimore/Washington International Airport. The ease of access to the airport, bolstered by a complimentary shuttle service, along with proximity to major highways, makes it an excellent choice for both air and car travelers. Despite its closeness to busy transport hubs, guests appreciate the quietness and tranquility provided by the hotel, enhancing its appeal for a restful stay.
Breakfast at the hotel garners mixed reviews with guests appreciating the variety and quality of offerings, albeit inconsistently. Highlights include a wide selection and the complimentary breakfast option, though some find the quality lacking and mention unexpected charges. Conversely, the dinner experience receives generally positive feedback with guests enjoying the tasty food, pleasant restaurant atmosphere and friendly, professional staff. The convenience of having quality on-site dining options is a notable advantage, although occasional inconsistencies in food quality are reported.
The hotel's rooms stand out for their spaciousness and cleanliness, often described as comfortable and well-appointed. While the majority of reviews note the comfort and modern styling, some guests feel the rooms are slightly dated and suggest renovations. Minor maintenance issues and the absence of amenities like microwaves and refrigerators are occasionally mentioned, but the overall sentiment underscores a positive experience with clean and comfortable accommodations.
Cleanliness is a strong point at the Hilton Baltimore BWI Airport with many guests lauding the immaculate conditions of both the rooms and common areas. The friendly and professional staff contribute significantly to a welcoming atmosphere, enhancing overall guest satisfaction. The hotel's modern decor and well-maintained facilities add to its appeal, making it a reliable choice for those seeking comfort and convenience near the airport.
Staff performance comes highly praised with numerous reviews highlighting the friendliness, helpfulness and professionalism of the hotel employees. Front desk staff and other team members, including shuttle drivers and bartenders, receive particular commendation for their courteous and accommodating service. Individual staff members often leave a lasting positive impression on guests, underscoring the high level of customer service provided.
The gym and fitness amenities at the hotel meet guest expectations, offering a variety of equipment including weights and Peloton machines. Although some express concerns about equipment functionality and organization, overall, the fitness facilities are deemed satisfactory.
Finally, the beds at the Hilton Baltimore BWI Airport earn high marks for their comfort with guests frequently describing them as very comfortable or extremely comfortable, contributing significantly to a restful stay.
In summary, the Hilton Baltimore BWI Airport excels in providing a convenient, clean and comfortable lodging experience, supported by a highly commendable staff and a strategic location. Minor areas for improvement include breakfast consistency and room updates, yet the hotel remains a favored choice for travelers seeking quality accommodations near the airport. Show more
InfoSummary of reviewsHoliday Inn Express & Suites Baltimore - BWI Airport North by IHG is highly regarded for its strategic location and exceptional service. Positioned conveniently close to BWI Airport, the hotel ensures seamless transportation with its reliable shuttle service, making it a top choice for travelers. Its proximity to major highways allows easy access to downtown Baltimore and Washington, D.C., while nearby dining and shopping options enhance guest convenience. The area is praised for its cleanliness and tranquility, providing a welcoming environment for all visitors.
Guests consistently commend the hotel's immaculate rooms, which are not only clean and spacious but also modern and well-furnished, thanks to recent renovations. Each room is equipped with thoughtful amenities such as microwaves, mini-fridges, and coffee makers, contributing to a comfortable and hassle-free stay. The beds and pillows are particularly lauded for their comfort, and the presence of a sofa further adds to the cozy atmosphere.
The staff at the hotel are frequently highlighted for their friendliness and professionalism. With standout members like Marlo, Stephanie, Christine, and Kadhija, the team goes above and beyond to ensure a pleasant stay, often making guests feel like family. Their exceptional service, from check-in to check-out, includes offering local dining advice and efficiently managing room assignments.
The breakfast experience at the hotel is another standout feature, offering a wide variety of high-quality options that cater to all tastes. The complimentary breakfast receives praise for its abundant selections, particularly appreciated by families, and the supportive breakfast staff enhances the experience with their helpfulness and politeness.
Guests also enjoy the well-maintained indoor pool, which is a hit especially with families and provides a pleasant atmosphere for relaxation and fun. Overall, the Holiday Inn Express & Suites Baltimore - BWI Airport North by IHG delivers a superb blend of comfort, cleanliness, and convenience, making it a preferred choice for travelers seeking a relaxing and welcoming stay. Show more
InfoSummary of reviewsCrowne Plaza Annapolis by IHG, emerges as a prime choice for travelers, thanks to its excellent and convenient location. Nestled right off the highway, the hotel offers easy access to downtown Annapolis and major airports like BWI and Reagan. Its proximity to the Naval Academy, shopping centers and numerous dining options make it an ideal base for various purposes. Visitors benefit from free parking, adding further ease to commuting or exploring the area. The hotel’s well-maintained facilities, helpful staff and comfortable, quiet rooms enhance the overall experience, ensuring a pleasant stay.
Guests generally appreciate the breakfast at Crowne Plaza Annapolis, noting the good variety and quality of options. The breakfast buffet, in particular, received positive remarks for its nice selection and reasonable pricing. However, some patrons felt that the breakfast was somewhat expensive and expressed a desire for it to be included in the room rate. Overall, the sentiment indicates a satisfying breakfast experience with room for improvement in cost and value.
The hotel consistently impresses with its clean and well-maintained rooms. Guests frequently highlight the modern decor and spacious layouts, along with the comfortable beds and quiet atmosphere, contributing to a restful stay. Some minor issues, such as room size and maintenance hiccups, have been noted but are exceptions rather than the norm. The overall cleanliness of the entire property, from rooms to common areas, has received high praise, emphasizing that hygiene is a top priority.
The hotel’s staff contribute significantly to guest satisfaction with many noting the front desk's exceptional friendliness, professionalism and attentiveness. Particular mentions of staff members like Donald at the front desk highlight the level of personalized service. Although a few negative experiences were reported, such as occasional rudeness at check-in and inattentiveness during breakfast, the majority of reviews reflect a welcoming and supportive environment.
However, the indoor pool receives mixed reviews with several guests appreciating the presence of both a pool and jacuzzi. Issues such as a broken pool heater, reports of unclean water and maintenance needs were noted by some. Despite these challenges, the indoor pool and spa facilities still add value for many guests.
Lastly, the beds at the Crowne Plaza Annapolis are frequently praised for their comfort. Many guests describe the beds as super comfortable, contributing to a restful and pleasant stay. While a few guests mentioned personal preferences for bed firmness, the general consensus leans towards comfort and satisfaction.
In summary, Crowne Plaza Annapolis by IHG, offers a comfortable, clean and convenient stay, marked by excellent service and a prime location. While there are areas for improvement, the overall experiences of guests highlight this hotel as a reliable choice for travelers. Show more
The location is particularly praised for its convenience; nestled within the casino, it offers seamless access to a variety of amenities, attractions and dining options. The hotel's proximity to a large shopping mall and major freeways makes it an optimal choice for both leisure and business travelers. Many guests laud the setting as excellent and ideal, pointing to the appealing hub of activities surrounding the property.
Breakfast reviews are more mixed. Guests appreciate the quality of food and professional demeanor of the staff. Yet, confusion about the availability of a complimentary breakfast and the lack of seated breakfast options have led to frustration. Some suggest the addition of an on-site breakfast buffet to enhance the experience.
The rooms receive high marks for their cleanliness, modern design and spaciousness. Guests often highlight the aesthetically pleasing interiors, particularly the bathrooms and comfortable beds. Digital locks and well-appointed features add to the modern vibe. While there are occasional issues with room readiness upon check-in, overall room comfort and design are highly regarded.
Cleanliness is a strong point for many visitors, who describe the rooms and facilities as clean, nicely decorated and well-maintained. Positive remarks frequently mention the fresh smell and the absence of carpeting, adding to the sense of cleanliness. However, some guests report instances where the cleanliness didn't meet their expectations, noting issues such as dirty bathrooms, musty smells and insufficient daily cleaning.
The staff's friendliness and professionalism receive high accolades. Guests repeatedly emphasize the welcoming and helpful demeanor of the employees, especially those at the front desk. The customer service is often deemed outstanding, significantly enhancing the overall guest experience. Although there's occasional mention of rudeness, the general sentiment is overwhelmingly positive towards the staff.
Opinions on the beds vary. Some guests describe them as comfortable, while others feel they are in need of an upgrade, citing issues like sagging in the middle or lack of softness. The comfort level of the beds appears to be subjective and varied among the guests.
In summary, Live! Casino & Hotel - Baltimore Washington Airport – BWI stands out for its excellent location, clean and modern rooms and professional staff, while offering room for improvement in areas such as breakfast options and bed comfort. Show more
