Hotel El Paso enjoys high praise for its convenient and accessible location in El Paso, close to shops, food places and near the New Mexico border. Many guests mark this as a very good, excellent spot with easy access via I-10. This strategic location is complemented by family-friendly rooms, complete with effective air conditioning and a generally warm service, particularly in the dining area.
Breakfast experiences at the hotel are mixed with guests splitting between finding it wonderful with a good variety and noting significant shortcomings such as limited options and occasional cleanliness issues. Still, some guests did appreciate the variety and found it decent or okay for their needs.
Rooms at Hotel El Paso are spacious and comfortable with many guests appreciating the size and quality of the beds, making for pleasant stays. However, cleanliness issues are frequent, including dirty carpets, stained bathtubs and a general need for modernization across the hotel. Inconsistent cleanliness and maintenance detract from the positive aspects for some visitors.
The staff at Hotel El Paso receives both praise and criticism. Many guests appreciated the friendly and attentive demeanor of the staff, especially in the dining area. However, there are reports of unprofessional behavior at the reception desk, long periods of unavailability and poor communication. Instances of dishonesty and allegations of staff misconduct have also been mentioned.
The pool area has received some positive comments about its initial quality, but the majority of feedback indicates it is often dirty, neglected and out of service with issues like strong chlorine smells and unsafe conditions.
Reviews of the beds are also mixed. While many guests found them to be very comfortable, there are significant reports of broken, uncomfortable or dirty beds and lumpy pillows detracting from the overall sleep quality.
Overall, Hotel El Paso balances convenience, spacious rooms and friendly service with notable areas needing improvement, particularly in cleanliness and maintenance.
Hotel Indigo El Paso Downtown by IHG offers a highly praised experience, primarily due to its exceptional location in the vibrant heart of El Paso. Guests appreciate its proximity to key attractions like San Jacinto Plaza, the Art Museum, and numerous dining and nightlife options, making it an ideal hub for exploring the city's lively atmosphere. The stunning views from the hotel add a charming visual element to the stay, enhancing the modern and stylish ambiance that caters to a variety of travelers.
The culinary offerings, particularly at Mamacita's Restaurant, receive notable acclaim. Guests recommend the flavorful breakfast options and the diverse, quality dinner menu, all served in a welcoming atmosphere. The restaurant's live music and excellent service further enrich the dining experience, making it a key highlight of the hotel.
Accommodations at Hotel Indigo are characterized by spacious, modern, and impeccably clean rooms, with southwest design elements and cozy bedding ensuring a restful night's sleep. The quiet and well-maintained environment contributes to a peaceful retreat in the bustling downtown area. The hotel's amenities, including the stylish pool with its vibrant atmosphere and spectacular city views, add to the appeal, providing a relaxing escape that mirrors a resort experience.
The attentive and professional staff consistently enhance the guest experience, embodying a warm and welcoming environment that guests appreciate. Whether assisting at the front desk or providing recommendations, the team at Hotel Indigo is commended for going above and beyond to ensure a memorable stay.
Valet parking is praised for its convenience and security, despite some guests noting a preference for self-parking options. However, the overall convenience and safety of valet service are valued by many.
Hotel Indigo El Paso Downtown is notably well-situated for those looking to enjoy the energetic nightlife of the area, with easy access to numerous bars and restaurants. Combined with exceedingly comfortable beds that promise a restful experience, this hotel is a standout choice for travelers seeking both a modern retreat and an exciting urban adventure in El Paso.
Embassy Suites by Hilton El Paso consistently receives high praise from guests across several categories, making it a standout choice for travelers. Guests appreciate the hotel's prime, central location, which offers easy access to Ft. Bliss, the airport and various local destinations. Proximity to shopping centers, dining options and convenient freeway access with ample parking adds to the location's allure.
The breakfast offerings are a major highlight, frequently lauded for their excellence and variety. Guests commend the delicious and fresh choices, particularly the made-to-order omelettes and high-quality coffee. Although some mention the early breakfast cutoff on weekdays, the overall feedback is overwhelmingly positive with many describing it as the best hotel breakfast they've ever had.
The rooms are recognized for their spaciousness, comfort and amenities. Families and individuals alike benefit from features such as separate living areas, multiple TVs and kitchen facilities. Cleanliness is a recurring praise point with guests often noting the pristine condition of the rooms. However, there are occasional mentions of the interior being dated and the need for a more consistent housekeeping schedule.
The hotel's commitment to cleanliness extends to the entire facility, impressing guests with its well-maintained and modern design. The positive guest experience is further elevated by the exceptional quality of the staff, who are consistently described as friendly, professional and accommodating. Their genuine pride in their work and hospitality leaves a lasting impression on visitors.
The indoor pool is generally well-received for its warmth and cleanliness with extended hours being a particular plus. Nonetheless, some guests noted issues with inconsistent pool temperatures and occasional maintenance concerns. Despite these minor setbacks, the overall feedback is positive with many enjoying the pool as part of their stay.
Finally, the beds are often highlighted for their comfort, contributing to a restful stay for many guests. Although there are occasional mentions of mattress issues and uncomfortable sofa beds, the general sentiment remains favorable.
Overall, Embassy Suites by Hilton El Paso offers a commendable combination of excellent location, delicious breakfast, spacious and clean rooms, friendly staff and comfortable amenities, making it a solid choice for travelers.
iStay Hotel Ciudad Juarez stands out as a high-quality accommodation, praised for its strategic and convenient location near key attractions and facilities, such as the international bridge and local eateries. Guests consistently commend the quiet ambiance of the rooms and the friendly, attentive service provided by the staff.
The hotel is also celebrated for its cleanliness and comfort, offering spacious rooms and well-maintained amenities like an indoor heated pool, a gym and an on-site restaurant. The breakfast service, often included in the stay, is appreciated for its variety and delicious offerings, although it faces occasional criticism regarding organization and specific food items.
Dinner reviews are mostly positive with notable praise for the quality of food and staff attentiveness, but there are occasional mentions of inconsistent seasoning and service hours. Room comfort receives accolades, particularly for the cozy beds, though the hotel could improve on occasional cleanliness and maintenance issues, such as outdated furniture and air conditioning problems.
The staff's professionalism and friendliness are standout aspects, contributing significantly to guests' overall positive experiences. Family guests particularly highlight the hotel as a great option due to the family-friendly environment and the well-maintained pool area.
Despite some negative feedback on Wi-Fi reliability, gym maintenance and pool cleanliness, the overall value for money, excellent location and high levels of service at iStay Hotel Ciudad Juarez make it a compelling choice for visitors seeking convenience and quality accommodations.
Days Inn by Wyndham El Paso I-10 East offers a convenient location highly praised by guests for its proximity to the airport, shopping centers and various restaurants. Its accessibility, right off the highway, makes it a favored choice for travelers needing quick and easy access to local points of interest, despite occasional noise from the nearby freeway.
The hotel staff often receives accolades for their friendliness and professionalism, particularly the front desk service, which is described as accommodating and helpful. However, there are mixed experiences noted with some guests encountering less professional and inattentive behavior, particularly in housekeeping.
Room experiences are varied with some guests appreciating the comfortable beds and newly renovated rooms. Clean linens and towels are also noted positively. Nonetheless, significant issues with cleanliness and maintenance dominate guest reviews. Recurring problems include clogged sinks, dirty bathrooms, bugs, musty smells and non-functional amenities, leading to an overall sense of dissatisfaction with room conditions.
Breakfast at the hotel has notably fallen short of expectations. The advertised complimentary breakfast often fails to deliver with reports of minimal offerings like coffee and occasional bread or boiled eggs, contributing to a sense of disappointment among guests.
The swimming pool, while appreciated by some, frequently faces maintenance issues, closures and complaints about cleanliness. However, availability remains a positive aspect for families traveling with children.
Parking generally receives positive feedback, especially for its well-lit back lot and ample spaces, though renovations have occasionally impacted the available space and cleanliness of the area.
For those traveling with pets, the hotel maintains a pet-friendly policy that is largely appreciated, making it a favorable option for guests with dogs.
In summary, Days Inn by Wyndham El Paso I-10 East offers a convenient location and friendly staff, which are key highlights. However, challenges with cleanliness, maintenance, breakfast offerings and WiFi reliability mark areas in need of attention to enhance the guest experience.
Sleep Inn University is favorably reviewed for its strategic location, especially for visitors to New Mexico State University. The hotel offers easy access to the campus, a variety of dining options, and essential amenities. Guests appreciate the attentive staff, well-maintained facilities, spacious rooms, and convenient proximity to major highways.
Breakfast at Sleep Inn University is generally well-received, offering a pleasing array of options such as waffles, eggs, and bacon. While guests enjoy the breakfast, some note improvements could be made regarding space and service efficiency during peak hours.
Accommodation reviews highlight comfortable and spacious rooms, with particular praise for the super comfortable beds and high-pressure showers. Despite some reports of minor cleanliness issues, many guests find the rooms satisfactory. While some rooms appear slightly outdated, this does not significantly detract from the overall positive experience.
The staff is consistently praised for their friendly and accommodating nature, enhancing the guest experience with their attentiveness and welcoming demeanor. Staff members, especially Amanda at the front desk, receive special mention for their extraordinary helpfulness.
The hotel's indoor pool is a popular feature, particularly for families with children. Despite occasional availability issues, it remains a key attraction for guests, complementing other amenities like the full breakfast service.
In summary, Sleep Inn University offers a comfortable, well-located accommodation experience with a few areas needing attention, particularly in terms of cleanliness and breakfast service efficiency. The exceptional staff and comfortable amenities make it a desirable choice for travelers seeking convenience and a warm, welcoming environment.
Comfort Suites University receives commendations from guests for its strategic location, heartfelt service, and comfortable accommodations. Nestled conveniently near New Mexico State University, it offers easy access to local attractions, interstate highways, downtown Las Cruces, and a variety of restaurants, thereby making it an ideal spot for visitors irrespective of the purpose of their stay. Despite its centrality, the location remains quiet and serene, providing a peaceful retreat.
Breakfast at Comfort Suites University is frequently lauded, offering a generous mix of hot and cold options. Guests appreciate the unique addition of tamales and the build-your-own waffle station, noting the freshness and quality of the offerings. The dedicated staff enhances the experience, ensuring efficient service. The morning meal stands out as an excellent start to the day.
The hotel boasts spacious, clean, and modern rooms featuring comfortable bedding and useful amenities like mini-fridges. Guests regularly highlight the outstanding comfort of the beds, often likening them to a luxurious retreat after a long day. The rooms promise a rejuvenating night's sleep, characterized by silence and soothing decor. Occasional minor cleanliness issues are mentioned, but the positive feedback regarding room quality is dominant.
The staff at Comfort Suites University consistently earns high praise for their friendliness and professionalism. Their attentive and accommodating demeanor creates a welcoming environment that leaves a lasting positive impression on guests. The swift, courteous service beginning with check-in and extending throughout the guests' stay is especially notable.
Although the pool receives mixed reviews due to maintenance and cleanliness concerns, its availability is appreciated, particularly the adult-only swim time in the late evening hours. Families often highlight its appeal to children, despite occasional issues with temperature and water odor.
Overall, Comfort Suites University is well-favored for its prime location, excellent staff, satisfying breakfast, and cozy rooms, with a few areas identified for potential improvement. It's a welcoming choice for travelers seeking convenience, comfort, and attentive service.
The Ramada by Wyndham Las Cruces Hotel & Conference Center is celebrated for its prime location and welcoming atmosphere, making it a popular choice for both business and leisure travelers. Its proximity to the University, I-10, and old Mesilla, along with a variety of dining options, enhances its appeal. Guests consistently praise the hotel's unique Spanish-style decor and well-maintained scenic surroundings, making it particularly family-friendly.
Guests enjoy a satisfying breakfast experience at the on-site Palmitas restaurant, noted for its quality and affordability. The hotel's comfortable rooms, equipped with useful amenities, contribute to a restful stay, although some rooms show signs of age. Cleanliness is commended, with many guests appreciating the tidy rooms and common areas, though occasional issues with housekeeping are noted.
The staff receives high praise for their exceptional service and warm hospitality. The indoor pool, nestled in a serene courtyard, is a standout feature, earning appreciation from families and contributing to the hotel's relaxing and inviting ambiance. While Wi-Fi connectivity presents a challenge for some visitors, the overall experience at Ramada by Wyndham Las Cruces Hotel & Conference Center remains positive, with many guests eager to return to this charming retreat.
Comfort Inn & Suites Las Cruces Mesilla is highly regarded by guests for providing an exceptional stay, noted for its outstanding location, excellent amenities, and welcoming atmosphere. The hotel is ideally situated for easy access to both the historic Mesilla Plaza and downtown Las Cruces, making it a convenient choice for travelers looking to explore Southern New Mexico. Surrounded by vibrant dining options and offering a quiet, safe environment, it creates a perfect balance for leisure and family visitors alike.
A standout feature of the hotel is its breakfast, praised for its variety and quality, featuring an array of options like eggs, waffles, and local specialties, which make for a satisfying start to the day. The staff, from front desk to breakfast service, are consistently commended for their friendliness and professionalism, enhancing the overall guest experience.
Rooms are spacious, clean, and equipped with modern amenities such as microwaves and coffee makers, ensuring a comfortable stay. Guests enjoy restful sleep on super-comfortable beds, highlighting the quality of bedding and the quiet environment. The hotel is notably clean, with guests frequently appreciating the immaculate condition of both rooms and common areas, contributing to a sense of safety and comfort.
The indoor pool and hot tub offer a relaxing retreat, further boosting the hotel’s appeal, although some suggest the pool temperature could be slightly warmer. Parking is straightforward and accommodating, especially for guests with larger vehicles, adding to the ease of access.
For those traveling with dogs, Comfort Inn & Suites Las Cruces Mesilla shines as a pet-friendly establishment, featuring designated areas for pets and maintaining cleanliness throughout. Overall, this hotel is a highly desirable choice for travelers seeking a convenient, comfortable, and welcoming stay in Las Cruces.
SpringHill Suites by Marriott Las Cruces is widely appreciated for its strategic location, offering guests convenient access to highways, nearby attractions, and essential services like restaurants and gas stations. Travelers find the hotel to be clean and relaxing, making it an ideal base for exploring the area or unwinding after a day of travel. Complimentary breakfast receives commendations for quality and taste, particularly on weekends. While it usually satisfies guests, there is a desire for more variety, including gluten-free options. The occasional issues such as cold eggs or sparse stocking are rare.
The rooms are noted for their spaciousness and comfortable layout, receiving high marks for cleanliness despite infrequent mentions of overlooked cleaning in certain areas. Although some furnishings might seem outdated, the generous room dimensions make them suitable for guests seeking ample space during their stay. The hotel is overall clean, aligning with expectations even though some inconsistencies are reported.
Staff at SpringHill Suites are particularly celebrated for their friendliness and professionalism, contributing to a welcoming atmosphere. Several staff members are singled out for exceptional service, ensuring guest needs are met promptly and enhancing the overall experience. Their dedication, from the front desk to room service, adds significant value to a stay at the hotel, complementing its other appealing features.
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3 Star
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