5-Star HotelA confirmed 5-star hotel located near Imagicaa, offering luxurious comfort, a swimming pool, gym, spa, and multiple dining options, catering to families and leisure travelers.
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Summary of reviews related to the '5 Star' categoryNovotel Imagicaa Khopoli has received mixed reviews in terms of its five-star rating, facilities and services. Guests noted that the hotel's facilities, particularly the rooms, fall short of the expectations associated with a five-star property. Issues such as room cleanness and bad leakages were highlighted as areas that do not meet five-star standards.
While some guests appreciated that the hotel is affordable and commended certain amenities, many felt that the overall experience does not reflect a true five-star quality. They mentioned that the hotel should train its staff to better meet five-star standards and urged the management to periodically review and update the services to align with guests' expectations of a five-star establishment.
Overall, expectations of five-star facilities and services were not consistently met, suggesting that potential visitors should temper their expectations when considering this hotel.
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