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Summary of reviewsThe Mercure Dartford Brands Hatch Hotel & Spa is a hotel that caters to racing enthusiasts due to its convenient location next to the Brands Hatch race circuit. The hotel offers plenty of parking and is easy to find, creating a positive first impression for visitors. The breakfast experience received mixed reviews with some guests finding it excellent and others disappointed with the quality and service. The dining options also received mixed reviews with some guests enjoying the food while others found it poor quality and limited. The rooms are spacious and comfortable, but some are outdated and in need of maintenance. The cleanliness of the hotel received mixed reviews with some guests finding it clean throughout and others finding it in need of improvement. The staff received mixed reviews with some guests finding them friendly and helpful while others encountered rude and impertinent staff members. The spa facilities received mixed reviews with some guests praising the facilities while others found them in need of refurbishment. The pool facilities also received mixed reviews with some guests enjoying the clean swimming pool and spa area while others encountered issues. The hotel offers family rooms that are spacious and clean, but some guests found the hotel lacking in atmosphere. The quality of beds at the hotel received mixed reviews with some guests finding them comfortable and others struggling with the hardness or discomfort of their bed. Overall, the Mercure Dartford Brands Hatch Hotel & Spa is an all-round decent hotel with mixed reviews.
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