Accessible HotelSummary of reviews related to the 'Accessible' categoryWhile the Holiday Inn Rochester-Chatham, an IHG Hotel does have a variety of accessible facilities, guests with mobility impairments may face some challenges during their stay. Some guests found access to be poor and dangerous with a long distance between the car park and their room causing distress. Additionally, one guest noted that the shower had a high step and no handrails. Another guest noted that access was awkward due to limited one-way access. For those with disabilities, it is important to inform the hotel of specific needs, such as assistance with clothing. While some rooms may need maintenance, overall the hotel offers a pet-friendly environment. It’s important to note that the information provided about disability rooms on Booking.com may not be true, so it’s best to confirm with the hotel directly.
Show moreRead review summaries for all categories