Best Western Pasadena Inn has accessible guest rooms with mobility features, providing 36 inches of clear width for entry doors and a minimum of 30 inches of clearance on the side of the bed for transfer. Accessible parking spaces (car and van) and an accessible route to the hotel entrance are available.
The Hi-Way Host Motel in Pasadena offers a convenient location that has consistently been praised by guests. Positioned near key attractions like the Rose Bowl and various shops, it provides easy access to the freeway, train station, and nearby car dealerships. This makes it a favorable choice for travelers seeking accessibility. Additionally, the motel offers ample free parking, with secure gated facilities that enhance safety and allow guests to park directly in front of their rooms, a convenience highly regarded by many.
Rooms at the motel are noted for their spaciousness, catering well to budget-conscious travelers. Guests largely appreciate the cleanliness and quiet ambiance, complemented by features such as refrigerators and microwaves for added convenience during longer stays. The older charm of the decor does not detract from a generally comfortable experience, even if some acknowledge minor maintenance issues and dated aspects. Overall, the comfort of the rooms, particularly the mattresses, aligns with expectations of affordability.
The staff at Hi-Way Host Motel is often commended for their helpfulness and friendliness, contributing positively to the motel's welcoming atmosphere. While there are critiques of moments of unresponsiveness and isolated instances of rudeness, the staff's kindness and attentiveness are generally appreciated and enhance the quality of the stay.
Cleanliness at the motel presents a varied picture, with some guests highlighting the commendable hygiene in rooms and restrooms. However, others have noted areas for improvement, mentioning issues such as dirty bedding and damaged fixtures, which detract from the overall guest experience. Enhanced housekeeping efforts could help address these concerns and improve the impression of cleanliness throughout the property.
Though the beds receive mixed feedback, with specific mentions of comfort and size being positive, there are concerns about cleanliness and support, with a few guests mentioning bed bugs and uncomfortable pillows. These concerns suggest a need for better maintenance and consideration of bedding quality, despite some guests finding the beds comfortable and adequate for their stay.
Overall, the Hi-Way Host Motel offers a strategic location with convenient on-site parking, spacious accommodations, and generally positive interactions with staff, although it would benefit from improvements in cleanliness and bedding quality.
Starlight Inn South El Monte is a hotel that stands out for its convenient location near Los Angeles, providing easy access to the freeway, fast food options, gas stations and various stores. This makes it a practical choice for travelers who need quick access to transport and amenities. The hotel's cost-effective rates and ample parking also add to its appeal, making it a favored option for those seeking budget-friendly accommodations in a good neighborhood.
The rooms at Starlight Inn are generally described as spacious, clean and nicely remodeled, offering the convenience of in-room amenities such as microwaves and fridges, which are particularly beneficial for semi-handicapped guests. Positive remarks often highlight the cleanliness, comfort and size of the rooms with the newly remodeled ambiance enhancing the stay experience.
However, there are notable concerns regarding the consistency of cleanliness and maintenance. Some guests have reported issues like hair on the beds, stained pillows, unpleasant odors and poorly maintained facilities including non-functional TVs and broken hairdryers. Despite these drawbacks, the overall room conditions tend to please those who end up with the better-maintained rooms.
Cleanliness at the Starlight Inn is praised by many guests who find the rooms clean, comfortable and welcoming, benefiting from recent remodeling efforts. Yet, there are significant complaints about inadequate housekeeping, including dirty floors, stained towels and pest issues such as roaches, flies and bed bugs. These inconsistencies suggest that while some rooms are well-kept, others fall short of expected standards.
The staff at Starlight Inn receive high marks for their friendliness and politeness with several guests noting the helpfulness and supportive nature of the staff, including the owners and management. These positive interactions make a significant impact, although there are occasional reports of unprofessional behavior and rudeness, indicating a somewhat mixed customer service experience.
Guest experiences with the beds are mixed; some find them comfortable with good-quality pillows and favor the king-size beds with sofas. However, others complain about the beds being hard and uncomfortable with issues such as holes in the sheets, strange smells and unclean conditions. Additionally, there were discrepancies in bed sizes that did not match the advertisements.
In summary, Starlight Inn South El Monte is appreciated for its convenient location, spacious rooms with valuable amenities and friendly staff. However, guests may experience inconsistencies in room cleanliness, maintenance and comfort.
DoubleTree by Hilton Claremont stands out as a highly regarded choice for travelers visiting the Claremont area, praised for its strategic and serene location, exceptional breakfast offerings, comfortable accommodations, and attentive staff. Perfectly situated near Claremont Colleges and Claremont Village, the hotel enjoys a convenient and peaceful setting that makes it ideal for both leisure and academic visitors. The tranquil environment enriched with greenery adds to the appeal, providing a safe and restful base for exploring the charming surroundings.
Guests frequently commend the breakfast experience, noting the diverse options and exceptional quality, particularly highlighting the omelets and the overall variety at the buffet. The outdoor seating and courteous service further enhance the pleasant dining atmosphere. Additionally, the availability of Iron and Kin for coffee enriches the morning experience.
The rooms at DoubleTree by Hilton Claremont are described as clean, well-organized, and comfortable, contributing to a relaxing stay. While some guests mention smaller room sizes and the need for improvements on elements like pull-out beds, the overall spaciousness and comfort are appreciated. The hotel's location on Route 66, along with free parking, offers an added convenience for road travelers, and amenities such as a spa provide a tranquil escape for guests.
Cleanliness is a significant highlight, with accommodations being described as very clean, fresh, and well-maintained, meeting guests' expectations for comfort. Although there are minor issues with dated facilities and WiFi, the overall cleanliness and atmosphere contribute positively to the guest experience.
The staff receives consistent accolades for their friendliness and helpfulness, particularly the front desk and restaurant teams. Guests appreciate the warm and welcoming approach, ensuring a caring experience throughout their stay. While a few comments mention a desire for more efficient service, the overall sentiment reflects a highly positive experience attributed to the staff's kindness and attentiveness. Overall, DoubleTree by Hilton Claremont combines a prime location, great amenities, and excellent service, making it a highly recommended destination for visitors to the area.
Hotel Le Reve Pasadena provides accessible guest rooms with mobility features including 36-inch clear width doorways. Common areas such as the exercise facility, dining area, parking, public entrance, registration desk, swimming pool, and whirlpool are accessible, with hoists available for the pool and whirlpool.
The Hilton Garden Inn Chino Hills Pomona CA is highly praised for its strategic location, making it an attractive option for both leisure and business travelers. Set in a peaceful environment despite its proximity to a major roadway, the hotel is conveniently situated near a range of dining options, shops, and amenities, with many within walking distance. The hotel's close proximity to major freeways and the Fairplex grounds makes it especially appealing to event attendees. Additionally, the presence of a large shopping plaza next door adds convenience, enhancing the hotel’s blend of tranquility and accessibility.
Guests frequently commend the hotel for its rooms, which are described as clean, comfortable, and spacious, suitable for accommodating families. The modern aesthetic and well-maintained environment contribute to a pleasant stay. Features such as a large TV with numerous channels and beautiful decor further enhance the room experience. The hotel's cleanliness is consistently highlighted, with both the rooms and facilities upheld to impressive standards, ensuring a relaxing and inviting atmosphere.
The staff at Hilton Garden Inn Pomona are a standout feature, with visitors consistently praising their friendliness, professionalism, and efficiency. The staff’s attentiveness and promptness in handling requests contribute to a smooth and enjoyable stay. The manager, Brandi, receives special mention for her dedication, adding to the welcoming atmosphere of the hotel. Amenities such as the gym and pool are complemented by the attentive service, enhancing the overall guest experience.
Although the breakfast experience receives mixed reviews, with some guests expressing uncertainty about its inclusion with room booking, the variety and quality are generally seen as adequate. Ensuring clarity about breakfast policies could further improve the dining experience.
Overall, Hilton Garden Inn Chino Hills Pomona CA offers a pleasant stay characterized by a convenient location, commendable room comfort and cleanliness, and exceptional staff service. The hotel successfully combines modern amenities within a tranquil setting, making it a favorable choice for visitors.
Park Suites Hotel is appreciated for its prime location, providing convenient access to Southern California attractions while offering a peaceful and safe environment. The hotel's proximity to major highways facilitates smooth commutes to popular destinations like Disneyland and Universal Studios. Guests enjoy nearby amenities such as gas stations and stores, alongside a tranquil atmosphere enriched by Whittier Narrows' greenery. While the hotel lacks breakfast offerings, its spacious and comfortable rooms—with amenities like air conditioning, microwaves, and small refrigerators—receive high marks, particularly for their affordability and suitability for families or extended stays.
Cleanliness receives mixed reviews, with many guests satisfied with the clean and cozy rooms, praising the property within its price range. Interaction with staff is overwhelmingly positive, with guests often commenting on the friendliness and professionalism of the front desk and cleaning teams. The pool, though sometimes facing maintenance issues, is a valued feature offering enjoyable relaxation moments when operational, complemented by a Jacuzzi.
Beds are noted for their comfort, contributing to a restful stay, enhanced by clean bathrooms and convenient room amenities. Despite minor issues like occasional noise from the AC and outdated decor, the general consensus is that the Park Suites Hotel offers a solid experience for both business and leisure travelers thanks to its strategic location, comfortable accommodations, and amiable staff.
The location is often highlighted as a prime feature due to its convenient setting near a freeway, providing easy access to restaurants, shops and several interesting destinations while maintaining a serene, residential atmosphere. The high cost-performance ratio, coupled with helpful free parking facilities, enhances its appeal for travelers who value both easy transit and a quiet environment outside the hustle and bustle of Los Angeles.
Breakfast at the hotel, although receiving mixed reviews, is frequently praised for its variety and quality. Guests appreciate the abundance of food options including fruits, waffles, eggs, sausages and more, as well as the presence of a real server for hot meals, a standout service especially noted during the Covid period. However, there are suggestions for more variety, particularly catering to dietary restrictions and international tastes.
The rooms receive high marks for cleanliness, spaciousness and comfort. Guests find them well-maintained and well-equipped with amenities, including comfortable beds and convenient tea and coffee machines. The large suites are particularly appreciated by families and groups for their ample space and multiple facilities.
Cleanliness is a consistent strong point with the hotel ensuring both rooms and common areas meet high standards. This dedication to maintaining a spotless environment, accompanied by updated facilities, reassures guests, particularly in light of heightened hygiene concerns.
The staff at the Hartford Hotel are frequently commended for their friendliness and helpfulness, contributing significantly to the hotel's welcoming atmosphere. The front desk personnel and overall staff behavior consistently receive high praise for their courtesy and service-minded approach.
Parking facilities are another well-received aspect with guests appreciating the safe, well-maintained and free parking areas. The proximity to the freeway and sufficient parking spaces enhance the overall convenience for those traveling by car.
Finally, the beds at the Hartford Hotel stand out for their comfort and cleanliness, often described by guests as very comfortable and contributing to a restful stay. Despite minor preferences regarding firmness, the overall positive feedback on the sleeping arrangements underscores the hotel's focus on providing inviting accommodations.
In summary, the Hartford Hotel Best Western Signature Collection excels in offering a comfortable, convenient and clean stay with exceptional service, making it a highly recommended choice for travelers.
Summary of reviews related to the 'Accessible' category
Motel 6 Pasadena, CA Old Town Pasadena Area has received mixed reviews regarding its accessibility for guests with disabilities. On a positive note, the hotel features an elevator and is easily accessible from major highways such as the 101 Freeway. Its convenient location also allows guests to enjoy nearby amenities, including a music bar and restaurant just a short walk away.
However, there are areas for improvement. Some guests faced challenges with room assignments and accessibility features. For instance, a guest who booked a mobility access room due to their wife's pregnancy was assigned a room on the top floor, which might not have been ideal for their needs. Furthermore, there were concerns about the width of the toilet door, which was not sufficient for some guests with disabilities.
Additional issues included the occasional lack of hot water and a modest breakfast offering, limited to coffee. Despite the presence of accessible facilities, these areas highlight opportunities for the hotel to further enhance its accessibility features.
This hotel is compliant with ADA guidelines and offers accessible guest rooms with mobility features, including 36-inch clear width entry doors and 36-inch wide bathroom doors. Accessible parking, public entrance, and routes to the registration desk and guestrooms are provided. Features include audible alarms, strobe alarms, and TTY for guest use.