InfoSummary of reviewsLaluna Hotel and Resort in Chiang Rai is celebrated as an oasis of tranquility, nestled within lush tropical gardens that provide a serene escape from the city’s hustle while maintaining convenient access to urban attractions. The resort’s strategic location offers peaceful seclusion complemented by accessibility, with the night market and bus station within easy reach, despite a slightly outlying position. Guests find the approximately 15 to 25-minute walk to the city center manageable, enriched by charming cafes, restaurants, and bars along the route. For those not inclined to walk, transportation options like Grab and tuk-tuks are readily available.
The breakfast experience at Laluna Hotel and Resort garners high praise for its extensive and diverse buffet, offering both Western and Thai options in a paradise-like setting that enhances a relaxing morning. While occasional minor shortcomings in variety and flavors are mentioned, overall satisfaction prevails, thanks to freshly prepared eggs, delightful coffee, and pleasant service from the staff.
Dinner services at the hotel, though delivering delicious food with generous portions, are perceived as costly compared to typical Thai standards and alternatives like the nearby night market. Despite this, guests appreciate the convenience of having an on-site restaurant, particularly when other dining options are not immediately close.
Accommodation at Laluna receives commendation for spacious and modern rooms housed within beautiful gardens. The large, clean bungalows offer cozy and comfortable stays, complete with modern amenities, contributing to the resort’s tranquil atmosphere. Guests praise the meticulous upkeep of the premises, enjoying the serene environment filled with exotic plants and a large inviting pool. Although some remarks are made about limited natural light, the overall experience is one of comfort and modernity.
The resort is lauded for its exceptional standards of cleanliness across all facilities, from the spotless rooms to the pristine gardens. Daily cleaning ensures rooms remain in top condition, with clean and well-organized spaces throughout. Though minor critiques on toiletries persist, the overall maintenance impresses guests seeking a peaceful, clean escape.
Laluna Hotel and Resort’s staff enhances the guest experience with their friendliness and professionalism. The team is welcoming and eager to assist, contributing to the hotel’s reputation as a pleasant and enjoyable destination, despite occasional communication challenges.
While the free Wi-Fi service is appreciated, guests report a mixed experience with connectivity, noting the cumbersome login system and unstable connection. Despite moments of strong connectivity, many feel improvements could strengthen the guest experience.
The large, well-maintained swimming pool stands out as a highlight, nestled in a landscaped environment that attracts praise. Guests appreciate the pool’s cleanliness, ample sunbeds, and towel services, though some mention cooler water temperatures. The pool's ambiance is soothing, offering a superb experience complemented by the resort’s amenities.
Parking facilities at Laluna Hotel and Resort earn commendation for their spacious and secure nature, providing hassle-free accommodations for vehicles. The provision of free parking adds to its convenience, making it a favorable choice for travelers.
Families find Laluna an exemplary destination, offering privacy and proximity to the city, making it ideal for both short and extended stays. Children enjoy the outdoor facilities and playful interactions with friendly cats around the property. Though pool temperature may be cooler than expected, the resort’s ambiance, accommodations, and family-friendly atmosphere make it a top choice for memorable vacations.
Bedding at Laluna is a significant draw, with large and comfortable beds offering restful sleep. Superior quality mattresses and ample pillows cater to every preference, ensuring a satisfying sleep experience despite some guests noting firmness in some mattresses.
Overall, Laluna Hotel and Resort delivers a four-star experience at an excellent price, nestled in Chiang Rai's lush greenery. Its tropical garden layout creates a tranquil, picturesque environment that feels like paradise. Despite varied opinions on certain aspects like breakfast, the resort provides luxurious comfort and exceptional value for money, making it highly recommendable for those seeking a serene getaway. Show more
