InfoSummary of reviewsPAN KLED VILLA eco hill resort offers a tranquil retreat just beyond the bustle of central Chiang Rai, creating a serene ambiance in a beautiful, lush environment. Located about a 10-minute drive from the city center, it is easily accessible yet provides a peaceful haven for guests. The surrounding green landscape, charming bungalows, a beautiful pool area and well-maintained gardens enhance the resort's enchanting setting, making it an ideal base for visiting nearby attractions like the White and Blue Temples.
The breakfast experience is positive with a mix of delicious and healthy options from both Western and Thai cuisines. The breakfast buffet, reasonably priced, includes hot savory dishes made to order, cereals, fruit juices, fresh salads and fruits and vegan options. Despite some calls for more variety, the breakfast is generally generous and satisfying.
Dinner at the resort is exceptional with an on-site dining experience that offers high-quality Thai and Western cuisine. Standout dishes, including the vegan Massaman Curry, receive ample praise. The restaurant caters well to vegetarians and vegans and the food is consistently fresh and delicious. Even with occasional comments on limited options and slow service, the overall dining experience is highly regarded.
The resort’s eco-friendly accommodations, comprising individual bungalows and cabins, are clean, comfortable and well-maintained. Though some rooms are smaller and occasionally dark, they are functional with essential amenities. High ceilings, modern electronics, good water pressure and high-quality linens contribute to a pleasant stay, though there is room for improvement in ventilation and storage space.
Cleanliness is a consistent highlight with guest rooms, pool area and hotel grounds being described as impeccably clean and well-kept. Housekeeping services maintain high standards, enhancing the overall guest experience.
The resort staff are frequently praised for their friendliness, helpfulness and attentiveness. Their excellent service, combined with a welcoming atmosphere, makes guests feel cared for throughout their stay. The owners' approachable demeanor and the staff's effective communication in English stand out as well.
While the Wi-Fi service is mixed, working best in public areas and being weaker in rooms, the staff is responsive to connectivity issues. Guests relying heavily on internet connectivity might prefer using the common areas.
The pool area is a major highlight, described as superb, clean and inviting with saltwater that provides a relaxing atmosphere. Though minor concerns about the pool’s condition after heavy rain exist, the overall feedback on its maintenance and design is positive.
The resort is highly family-friendly with amenities catering to both children and adults, such as a playground, a well-maintained swimming pool and bike tours. Bungalows are particularly enjoyed by younger guests and the staff’s friendliness enhances the family-oriented ambiance.
Guests commend the comfortable beds provided in the accommodations with high-quality bedding ensuring restful nights. While some found the beds too soft or worn out, the majority of feedback points to an excellent sleeping experience.
For business travelers, the resort offers a conducive environment and well-managed facilities. The helpful desk staff assists with excursions and transportation, ensuring a smooth experience for those combining business with leisure.
Overall, PAN KLED VILLA eco hill resort provides a beautiful, clean and welcoming environment with excellent service, making it a highly recommended destination for relaxation, family vacations and business trips alike. Show more
InfoSummary of reviewsThe Heritage Chiang Rai Hotel and Convention receives considerable praise for its balanced blend of convenience and tranquility. Positioned near a major road with easy access to popular tourist spots and shopping facilities like Central Plaza and Big C supermarket, the hotel's strategic location allows guests to experience the best of Chiang Rai while enjoying a peaceful retreat away from the hustle and bustle of the city center.
Guests applaud the hotel's breakfast offerings, which feature a diverse and extensive selection catering predominantly to Asian palates but also including Western options. Descriptions like "magnificent," "amazing," and "fabulous" reflect the high satisfaction, although some feedback suggests a need for more variety, particularly for Western guests.
Dinner at the hotel draws mixed reactions. While the quality of food and room service garners positive remarks, there are concerns about inconsistency in service and menu variety. Overall, the positive elements like good food and reliable room service contribute to a favorable albeit inconsistent dining experience.
The rooms at The Heritage Chiang Rai Hotel and Convention are highly praised for their spaciousness, modern amenities and cleanliness. Guests find the rooms large, luxurious and comfortable, often likening them to a great value. Minor issues like small bathrooms and occasional noise from air conditioning are noted but do not detract significantly from the overall positive impressions.
Cleanliness is a major strong point with the hotel being described as very clean and well-maintained. The tidy condition of the rooms, common areas and facilities contributes to a relaxing and comfortable stay for guests.
Staff hospitality stands out as a key strength with reviews frequently highlighting the friendly, welcoming and professional nature of the hotel staff. Quick, effective responses to guests' needs and the polite demeanor of the staff significantly enhance the overall guest experience, though occasional language barriers and isolated instances of less helpful behavior are mentioned.
WiFi service at the hotel is somewhat inconsistent with common areas providing generally good connectivity while room WiFi is often reported as poor and unreliable. This variation suggests an area for improvement to enhance guests’ experience further.
The gym facilities receive high marks for their modern and well-maintained equipment, appealing particularly to fitness enthusiasts. The hotel's large, clean and aesthetically pleasing outdoor pool is another standout feature that adds to its allure, although some guests comment on the water temperature being too cold.
Ample and secure parking facilities, spacious family accommodations and exceptionally comfortable beds are additional highlights that contribute to the hotel’s appeal. While some guests debate whether The Heritage Chiang Rai Hotel and Convention lives up to a true five-star rating, the overall sentiment reflects satisfaction with the services and amenities provided, making it a favored choice for many travelers seeking a blend of luxury, comfort and convenience in Chiang Rai. Show more
