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Summary of reviewsBlue Lagoon Hotel in Chiang Rai receives favorable reviews predominantly centered around its advantageous location and outstanding service. Positioned in the city's core, guests appreciate its easy access to the local night bazaar and main attractions, such as temples and markets, coupled with peaceful evening retreats. Visitors commend the hotel's proximity to transportation hubs, making it both a convenient and strategic choice for exploring the city and surrounding areas. Alongside its friendly staff, clean environment, and quality amenities, including a refreshing pool, the hotel is suited for travelers seeking both adventure and relaxation.
The breakfast experience at Blue Lagoon Hotel provides significant satisfaction, with guests enjoying a varied and plentiful buffet featuring local and western dishes and cooked-to-order options. The pleasant poolside setting and attentive dining staff further enhance the breakfast, making it a notable highlight despite room for improvement in vegetarian and vegan offerings.
Rooms receive mixed feedback, with positive notes on comfort and cleanliness but recognition of outdated decor and the need for bathroom renovations. Despite calls for modernization, guests commonly express satisfaction with the rooms' functionality for shorter stays. Cleanliness across the hotel generally meets high standards, supported by diligent housekeeping efforts, although some maintenance issues were noted.
The hotel's staff continue to earn accolades for their warm, accommodating nature that enhances the overall experience. Their helpful and friendly demeanor is appreciated across different services, from reception to dining areas. Wi-Fi service at Blue Lagoon Hotel is mostly reliable, with few connectivity issues, providing stable internet access to guests.
The pool area stands out for its well-maintained, spacious environment that offers relaxation options amidst a picturesque setting. Complemented by accommodating staff and enriching breakfast, the pool contributes significantly to a pleasurable stay experience. Bed comfort varies, with some guests appreciating the cozy feel while others find them too firm, although added mattress toppers help improve the experience for some.
Overall, Blue Lagoon Hotel presents as a reliable three-star choice with affordable pricing and outstanding service. While rooms and certain features may align more closely with three-star expectations, the hotel's offerings represent good value for money, drawing repeat visitors who appreciate its price-performance ratio. There are minor drawbacks such as a lack of elevator and small bathrooms, yet the hotel continues to be a preferred option for visitors seeking both comfort and accessibility in Chiang Rai.
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