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Summary of reviewsThe Station Hotel in Alness stands out primarily for its excellent and convenient location, providing easy access to local amenities, main roads and picturesque views. Its central positioning near John O'Groats Trail makes it ideal for walkers, while its proximity to the A9 offers a strategic base for travelers exploring the Highlands. Despite some occasional traffic noise, the location remains a major highlight, complemented by good parking facilities.
Guests have high praise for the breakfast at The Station Hotel, considering it a key feature. The offerings range from continental to full Scottish breakfasts described as delicious, fresh and capable of setting guests up well for the day. While some diners wish breakfast could be served earlier than 08:00 and noted occasional overcooked items, the overall sentiment is overwhelmingly positive, especially regarding the staff's friendliness.
Dinner at the hotel's restaurant also garners acclaim with reviewers describing the food as exceptional, well-cooked and well-presented. Popular dishes include duck and prawns and the cosy setting, combined with attentive service, enhances the dining experience. The meals are considered good value for money with large portions and reasonable prices contributing to guests' satisfaction.
The hotel's rooms are noted for their cleanliness and comfort. Guests appreciate the spacious, well-decorated accommodations, particularly the family rooms, which are large and well-suited for group stays. The en suite bathrooms, some luxurious, add to the positive experience. Despite minor complaints about room size and outdated aspects, the overall cleanliness and fresh decor, coupled with amenities like smart TVs, provide a pleasant stay.
Cleanliness across the hotel extends beyond the rooms with commendations for the well-maintained and tidy facilities. A consistently friendly and helpful staff further enhances the guest experience, contributing to the hotel's welcoming atmosphere.
Guests frequently commend the staff for their warm, accommodating and helpful demeanor, which adds significantly to the overall experience. From reception to dining services, the team consistently delivers high-quality customer service that leaves a lasting positive impression.
Families find The Station Hotel especially accommodating with spacious family rooms and tailored amenities like travel cots. The dining options cater to all ages and the overall ambiance is family-friendly, making it a strong recommendation for family stays.
Parking at the hotel is generally well-received with the availability of a large, on-site car park adding to the convenience, despite occasional challenges during busy times. The beds at the hotel are widely praised for their comfort, significantly contributing to guests' positive sleep experiences, though a few suggest that some mattresses could use updating.
Overall, The Station Hotel often exceeds guests' expectations, delivering a memorable and satisfying stay through its strategic location, excellent food, comfortable accommodations and outstanding staff service. The hotel provides a superb, consistent experience, making it a preferred choice for travelers visiting Alness.
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