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Summary of reviewsThe Eccles Hotel and Spa stands out as a distinguished and historic establishment known for its stunning location and exceptional service. Overlooking the picturesque bay and nestled on the outskirts of Glengarriff, the hotel provides breathtaking views and a peaceful ambiance. Its proximity to local attractions and the charming village allows guests easy access to nearby sights while enjoying a tranquil retreat. The combination of a historic building and beautiful water views creates a unique and enchanting atmosphere.
The breakfast at Eccles Hotel and Spa generally receives positive remarks, praised for its delicious variety of dishes, including Eggs Benedict, Irish breakfast and waffles, served in aesthetically pleasing settings like the conservatory and terrace with bay views. Although some guests reported slow service and occasional bland food, the majority found the experience delightful, appreciating the fresh ingredients and option for room service.
Dinner offerings at the hotel also enjoy high praise with many guests lauding the quality of food and likening it to Michelin star standards. Vegetarian and vegan options further enhance the dining experience. Guests appreciated the consistency in quality and friendly service, though a few noted issues with specific dishes and menu variety. Overall, the dining experience is highly regarded for its quality and ambiance.
Guest impressions of the rooms at Eccles Hotel and Spa are mixed. Positive reviews frequently mention the cleanliness, comfort and attractive décor with many rooms offering stunning sea views. Some rooms have been recently renovated and are spacious and modern, adding to the comfortable stay. However, issues such as small room size, noise levels and occasional musty smells were noted by some visitors. Despite these drawbacks, the scenic views and professional service provide an overall memorable experience.
Cleanliness is a strong point for the hotel with guests consistently noting the spotlessly clean rooms and well-maintained common areas. High standards of hygiene, newly redone bathrooms and attentive staff contribute positively to the guest experience, although minor issues with things like showers and old rugs do arise.
The exceptional staff significantly enhance the guest experience, as they are consistently described as friendly, welcoming and helpful. Special mentions of individual staff members highlight the team's dedication to service. A few isolated issues with response times during busy periods were noted, but the general sentiment remains overwhelmingly positive.
The Wi-Fi experience at the hotel is less reliable, particularly in the rooms where connectivity issues are frequent. However, common areas appear to offer a better connection.
The standout spa facilities are highly praised with excellent treatments and beautiful amenities like outdoor hot tubs and saunas offering stunning bay views. The spa staff, particularly Aoife, receives commendations for their professional service, making the spa a highlight of many guests' stays.
The hotel provides ample and convenient parking, appreciated by most visitors. The spacious and free parking, including room for bikes, adds to the convenience, though there is a noted lack of designated disabled parking spaces.
Beds at the hotel are generally deemed comfortable with several guests describing them as fabulously comfy. A few mentions of very firm or small beds cropped up, but most guests found the beds to be a relaxing and pleasant part of their stay.
In summary, Eccles Hotel and Spa delivers a largely positive experience through its stunning location, high-quality dining, exceptional spa facilities and outstanding staff. While there are some areas for improvement, the hotel's charm, comfort and professional service contribute to its strong appeal for travelers seeking a memorable getaway.
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