Colonial Resort-1000Islands, located in the charming town of Gananoque, consistently receives praise for its prime location and tranquil ambiance. Guests value its proximity to downtown, the marina beach and the starting point for 1000 Islands cruises. The resort’s extensive and well-maintained grounds offer a peaceful environment perfect for outdoor relaxation.
The resort’s breakfast receives mixed reviews with many appreciating the simplicity of items such as toast, muffins, cereal, yogurt, fruit and beverages. Some guests find it convenient and sufficient, though others suggest expanding the variety to include bagels, cheese and eggs to enhance the experience.
Opinions about the rooms are varied with praises for cleanliness, spaciousness and charming features like King Beds and fireplaces in some rooms. However, there are notable criticisms regarding outdated furniture, inconsistent cleanliness and maintenance issues such as mold and musty smells. The overall condition of the rooms suggests a need for comprehensive updates and renovations.
While some guests commend the hotel’s cleanliness, particularly in terms of comfortable beds and well-maintained facilities, others highlight significant concerns, especially with the bathrooms. Issues like moldy windows and unclean bathtubs detract from the overall cleanliness, indicating that thorough housekeeping is inconsistent.
The staff experiences are similarly mixed. Many guests find the staff friendly, helpful and accommodating, going out of their way to ensure a smooth stay. However, there are complaints about unprofessional behavior, language barriers and insufficient problem resolution.
WiFi at the resort is unreliable, often not functional, particularly in the evenings and at night. Guests needing steady internet service may find this aspect frustrating.
The pool facilities, both indoor and outdoor, generally receive positive remarks for cleanliness, ample sun exposure and inviting lounging areas. Some issues include occasional dirtiness and early closing times. Despite this, the pools are a popular amenity and add to the resort’s appeal.
The beds have a mix of reviews with many finding them comfortable and conducive to a restful stay, while others report discomfort due to worn-out mattresses and insufficiently soft or hard beds.
In summary, Colonial Resort-1000Islands offers a nostalgic, tranquil environment in an excellent location with potential for a pleasant stay highlighted by spacious grounds and friendly staff. However, improvements in room updates, cleanliness, WiFi reliability and breakfast variety could significantly enhance the overall guest experience.
The Woodview Inn, located in the heart of historic Gananoque, enjoys a prime location ideal for exploring the town's attractions and the picturesque Thousand Islands. Its peaceful and elegant setting allows guests to enjoy breakfast among hummingbirds in a serene environment while remaining conveniently close to downtown shops, restaurants, and the harbor.
Guests consistently praise the inn's innovative breakfast delivery system, where a cooler or basket filled with fresh items is left at their door. This thoughtful touch, often including fresh fruit and granola bars, adds convenience, especially for travel activities. Although some guests desire more variety, the breakfast concept is generally well-received as a practical and delightful start to the day.
Dinner at Graydon's restaurant within the inn is a highlight for many guests, who commend the phenomenal taste and variety of the menu. The beautifully appointed restaurant and personable staff create a welcoming atmosphere, making the dining experience exceptionally enjoyable. While breakfast doesn't match the dinner quality, the overall culinary experience remains excellent and satisfying.
The guest rooms are noted for their comfort and cleanliness, with beautiful and cozy decor. Spacious and super-comfortable beds ensure restful sleep, although some rooms, especially those for larger groups, might feel cramped. Despite occasional issues with soundproofing, the rooms offer a clean, stylish, and functional retreat for travelers.
Cleanliness is a standout feature at The Woodview Inn, with both the property and rooms maintained in immaculate condition. The well-kept inn grounds contribute to a homely atmosphere that enhances the overall guest experience, ensuring a fresh and welcoming environment.
The exceptional staff plays a significant role in providing a memorable stay. The warm welcome by owners John and Stephen, along with the friendly and attentive service from the entire team, adds to the inn's charm. The dedication of the staff, particularly the warm presence of Robin at the front desk, ensures that guests feel special and well-cared for throughout their visit.
Overall, The Woodview Inn offers a charming and comfortable stay, highlighted by its superb location, innovative dining experiences, cozy accommodations, immaculate cleanliness, and exceptional staff.
Howard Johnson by Wyndham Gananoque offers a well-rounded and mostly positive hospitality experience, making it a popular choice for various visitors, including families, business travelers and those exploring the Thousand Islands.
The hotel's prime location is frequently lauded for its convenience and accessibility. Situated near highways, it allows easy travel to nearby attractions and cities like Kingston, Toronto and Montreal. The positioning also benefits those interested in discovering local dining, shopping, the marina and the picturesque waterfront of Gananoque—making it an ideal base for thousand Island cruises and excursions.
Guests appreciate the breakfast, albeit simple and grab-and-go style, featuring items like muffins, granola bars, yogurt, fruit and drinks. While some miss a more substantial selection, the fresh elements and convenience are valued by many.
The accommodations are spacious and comfortable, especially suitable for families. Rooms are noted for their cleanliness, size and amenities like refrigerators, microwaves and large TVs. Although some rooms need updates, guests generally feel the rooms provide good value for the price. The hotel staff earns praise for their friendliness and attentive service with particular employees like Nandita receiving high marks for enhancing the guest experience through their warm interactions and efficiency.
Cleanliness is another positive aspect with many guests finding the rooms and public areas well-maintained. However, some areas could benefit from more thorough cleaning and updates. Despite this, the housekeeping team is generally seen as diligent and polite.
The outdoor heated pool is well-received, especially by families with children, who find it clean and enjoyable. Guests also highlight the convenience of on-site, ample parking spaces located right outside their rooms, streamlining the arrival and departure processes.
While the hotel provides free Wi-Fi, the connection quality varies with some guests encountering issues with speed and stability. This inconsistency can be a drawback, particularly for guests needing reliable internet access.
Overall, Howard Johnson by Wyndham Gananoque offers a comfortable, value-for-money stay with a few areas needing minor improvements. Its excellent location, friendly staff and family-friendly amenities—including a clean, heated pool—contribute to a positive guest experience, making it a reliable choice for visitors to the Gananoque area.
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