Colonial Resort-1000Islands, located in the charming town of Gananoque, consistently receives praise for its prime location and tranquil ambiance. Guests value its proximity to downtown, the marina beach and the starting point for 1000 Islands cruises. The resort’s extensive and well-maintained grounds offer a peaceful environment perfect for outdoor relaxation.
The resort’s breakfast receives mixed reviews with many appreciating the simplicity of items such as toast, muffins, cereal, yogurt, fruit and beverages. Some guests find it convenient and sufficient, though others suggest expanding the variety to include bagels, cheese and eggs to enhance the experience.
Opinions about the rooms are varied with praises for cleanliness, spaciousness and charming features like King Beds and fireplaces in some rooms. However, there are notable criticisms regarding outdated furniture, inconsistent cleanliness and maintenance issues such as mold and musty smells. The overall condition of the rooms suggests a need for comprehensive updates and renovations.
While some guests commend the hotel’s cleanliness, particularly in terms of comfortable beds and well-maintained facilities, others highlight significant concerns, especially with the bathrooms. Issues like moldy windows and unclean bathtubs detract from the overall cleanliness, indicating that thorough housekeeping is inconsistent.
The staff experiences are similarly mixed. Many guests find the staff friendly, helpful and accommodating, going out of their way to ensure a smooth stay. However, there are complaints about unprofessional behavior, language barriers and insufficient problem resolution.
WiFi at the resort is unreliable, often not functional, particularly in the evenings and at night. Guests needing steady internet service may find this aspect frustrating.
The pool facilities, both indoor and outdoor, generally receive positive remarks for cleanliness, ample sun exposure and inviting lounging areas. Some issues include occasional dirtiness and early closing times. Despite this, the pools are a popular amenity and add to the resort’s appeal.
The beds have a mix of reviews with many finding them comfortable and conducive to a restful stay, while others report discomfort due to worn-out mattresses and insufficiently soft or hard beds.
In summary, Colonial Resort-1000Islands offers a nostalgic, tranquil environment in an excellent location with potential for a pleasant stay highlighted by spacious grounds and friendly staff. However, improvements in room updates, cleanliness, WiFi reliability and breakfast variety could significantly enhance the overall guest experience.
Howard Johnson by Wyndham Gananoque offers a well-rounded and mostly positive hospitality experience, making it a popular choice for various visitors, including families, business travelers and those exploring the Thousand Islands.
The hotel's prime location is frequently lauded for its convenience and accessibility. Situated near highways, it allows easy travel to nearby attractions and cities like Kingston, Toronto and Montreal. The positioning also benefits those interested in discovering local dining, shopping, the marina and the picturesque waterfront of Gananoque—making it an ideal base for thousand Island cruises and excursions.
Guests appreciate the breakfast, albeit simple and grab-and-go style, featuring items like muffins, granola bars, yogurt, fruit and drinks. While some miss a more substantial selection, the fresh elements and convenience are valued by many.
The accommodations are spacious and comfortable, especially suitable for families. Rooms are noted for their cleanliness, size and amenities like refrigerators, microwaves and large TVs. Although some rooms need updates, guests generally feel the rooms provide good value for the price. The hotel staff earns praise for their friendliness and attentive service with particular employees like Nandita receiving high marks for enhancing the guest experience through their warm interactions and efficiency.
Cleanliness is another positive aspect with many guests finding the rooms and public areas well-maintained. However, some areas could benefit from more thorough cleaning and updates. Despite this, the housekeeping team is generally seen as diligent and polite.
The outdoor heated pool is well-received, especially by families with children, who find it clean and enjoyable. Guests also highlight the convenience of on-site, ample parking spaces located right outside their rooms, streamlining the arrival and departure processes.
While the hotel provides free Wi-Fi, the connection quality varies with some guests encountering issues with speed and stability. This inconsistency can be a drawback, particularly for guests needing reliable internet access.
Overall, Howard Johnson by Wyndham Gananoque offers a comfortable, value-for-money stay with a few areas needing minor improvements. Its excellent location, friendly staff and family-friendly amenities—including a clean, heated pool—contribute to a positive guest experience, making it a reliable choice for visitors to the Gananoque area.
Summary of reviews related to the 'Accessible' category
The Ramada by Wyndham Gananoque Provincial Inn has received positive feedback regarding its accessibility for guests with disabilities. Key highlights include the ground-level structure, which allows for easy access with luggage and is particularly beneficial for wheelchair users. The hotel is described as wheelchair accessible and wheelchair friendly, providing convenient and easy access to facilities. Guests appreciated the accessible location and found it to be business-minded, suggesting that it caters well to the needs of various types of travelers. Overall, the accommodation and the ease of access were well-received, making it a favorable option for those with mobility concerns.
Best Western Plus 1000 Islands Hotel & Suites, offers guests a highly positive experience characterized by excellent amenities and outstanding service. The location stands out for its convenience, being just off the 401 highway and close to various attractions such as the Thousand Islands boat tour and a golf course. This makes it an ideal base for exploring the region, enhanced by the peaceful ambiance despite its proximity to the main road.
Guests consistently praised the hotel's breakfast offerings as hearty, delicious and varied, featuring eggs, sausage, breakfast potatoes, fruits, cereals and a selection of juices. The breakfast buffet is well-maintained and generously stocked, although a few guests suggested extending the breakfast hours and adding more variety.
The rooms are highly regarded for their cleanliness, modern design and spaciousness. Visitors appreciate the updated amenities and the tranquil environment, making it suitable for both families and individual travelers. The inclusion of a complete breakfast in the room rate adds to the overall value, making the stay even more appealing.
Cleanliness is a notable strength of this hotel. Both the rooms and common areas are praised for their immaculate condition. The pool and sauna are also well-maintained, contributing to the hotel’s reputation as a clean and safe place to stay.
The staff at Holiday Inn Express Hotel & Suites 1000 Islands receive glowing reviews for their friendliness, helpfulness and attentiveness. Visitors often mention the excellent service provided, from reception to the breakfast area, emphasizing the welcoming atmosphere created by the team.
While the pool area receives mixed reviews with some noting the water temperature could be warmer and the pool size being somewhat small, it still provides a pleasant amenity for guests. Additionally, the ample and free parking on-site is highly appreciated, adding to the convenience of the stay.
The comfortable bedding and quality mattresses also enhance the guest experience, contributing to a restful night’s sleep. Despite the hotel being somewhat pricier than other options in the area, the clean environment, excellent room amenities and hearty breakfast options justify the cost for many visitors.
In summary, Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque excels in offering a clean, comfortable and convenient stay, supported by exceptional staff and comprehensive amenities, making it a top choice for travelers visiting the Thousand Islands region.
Riverview B&B is a highly praised destination known for its prime location, top-notch amenities and exemplary hospitality. Situated just a few kilometers from Gananoque, the B&B offers breathtaking views and immediate access to the river and lake, making it ideal for nature enthusiasts and those seeking a serene getaway. Its proximity to the Thousand Islands and the Saint Lawrence River adds further convenience for exploring local trails and scenic paths.
The breakfast at Riverview B&B is frequently lauded for its quality and variety. Guests enjoy freshly prepared meals such as omelettes, scrambled eggs and pancakes, made to order by a friendly breakfast team. The excellent value and delicious homestyle offerings, combined with the picturesque view from the patio, create a delightful morning experience.
The rooms are noted for their spaciousness, comfort and cleanliness. Many feature luxurious amenities like hot tubs, whirlpool bathtubs and fireplaces, adding to a serene and luxurious ambiance. The meticulous cleanliness and high-quality bedding ensure a restful stay, complemented by private patios or balconies that overlook magnificent views of the lake or sea.
Guests repeatedly commend the outstanding cleanliness of the B&B, appreciating the well-maintained and beautifully furnished interiors. The staff and owners consistently receive high marks for their warmth, attentiveness and exceptional hospitality, making guests feel genuinely valued and well-cared-for throughout their stay.
While the WiFi quality has received mixed reviews with some guests experiencing connectivity issues, the overall feedback still leans towards a positive experience. The beds, on the whole, are described as very comfortable, contributing to Riverview B&B’s reputation for providing a restful night’s sleep despite occasional criticisms regarding bedding quality.
In summary, Riverview B&B stands out for its idyllic location, excellent breakfast offerings, spacious and clean rooms and remarkable hospitality. It acts as a perfect retreat for travelers seeking tranquility and a touch of luxury amid nature's splendor.
The Hampton Inn By Hilton Kingston is strategically located on the outskirts of Kingston, providing easy access to both Highway 401 and downtown attractions. While it offers a tranquil residential setting, the hotel remains conveniently near various restaurants, grocery stores and coffee shops, ensuring guests have essential amenities at their fingertips. It's particularly appreciated for its quiet environment, free parking and closeness to significant highways, making it an excellent choice for travelers with cars.
Guests consistently praise the generous and well-organized breakfast offerings, which include a variety of hot and cold dishes and self-made waffles, although there's room for improvement in expanding the selection to cater to diverse dietary preferences. The spacious, clean and modern rooms stand out, offering a welcoming atmosphere with practical design, comfortable beds and modern amenities.
In terms of cleanliness, the hotel excels, maintaining high standards throughout the property and receiving commendation for its immaculate rooms and common areas. The dedicated staff contributes significantly to the positive experience with guests frequently noting their friendliness, helpfulness and professionalism.
While the Wi-Fi service has mixed reviews with some guests encountering difficulties in connecting, others found it fast and efficient. There's room for improvement in making Wi-Fi access seamless and truly complimentary.
The hotel’s gym and pool facilities are well-liked, providing clean and adequately equipped spaces for exercise and relaxation. The pool, in particular, is favored by families and children, being described as heated, well-maintained and featuring a relaxing hot tub.
Parking is ample and free, though occasional congestion during peak times and improper use of reserved spots for electric vehicles are noted. Comfort extends beyond the beds, which are highly rated for their support and quality, contributing to a restful stay.
Business travelers appreciate the cleanliness and efficient service but find the Wi-Fi access, which requires a subscription, less accommodating for professional needs.
In summary, Hampton Inn By Hilton Kingston is well-regarded for its strategic location, excellent service, comfortable and clean rooms and extensive amenities, making it a reliable and pleasant choice for a variety of travelers.
The Quality Inn & Conference Centre Kingston Central is highly regarded for its strategic location, offering easy access off the 401 and placing guests conveniently close to dining options, shops, and attractions in the area. Visitors appreciate the affordability of the comfortable and modern rooms, complemented by the hotel's pet-friendly policy and amenities such as a pool. The combination of comfort, accessibility, and value makes it an appealing choice for travelers.
Guests find convenience in the breakfast options available, particularly enjoying the attached Denny's for its quick and delicious offerings, as well as the grab-and-go breakfast bags designed for those on the move. While some guests note room for improvement in breakfast variety and quality, many find it sufficient for their needs.
The hotel's recently updated rooms are noted for their comfort, with many guests appreciating the cozy beds and attractive decor. Cleanliness is a consistent highlight, with the rooms well-maintained and tidy, despite the occasional issue with sound insulation due to the older building structure. Some reviews mention minor aesthetic issues, but overall, the rooms provide good value for budget-conscious travelers.
Exceptional service from the staff is a recurring theme, with guests praising their friendliness and helpful nature. The staff's welcoming demeanor contributes significantly to the positive guest experience, with many customers noting their efforts to accommodate specific requests.
Parking is efficient, providing easy access to guest rooms, though a $7 daily fee is a minor drawback. Despite this additional cost, the convenience of the parking arrangement adds positively to the stay.
A standout feature is the comfort of the beds, frequently described as "super comfy" and contributing to a restful experience. Coupled with the clean and cozy environment, the beds are often highlighted as a notable advantage of staying at the hotel.
Overall, the Quality Inn & Conference Centre Kingston Central offers a pleasant and convenient stay, with its accessibility, comfortable accommodations, and friendly service being key factors in its positive reviews.
Holiday Inn Express Kingston Central by IHG, offers a fulfilling experience for travelers, particularly excelling in its convenient location, high standards of cleanliness and exceptional staff service. Nestled just off the 401 highway, the hotel allows easy access to both bustling shopping and dining options, as well as serene surroundings. Despite its proximity to major thoroughfares, guests enjoy a quiet and peaceful stay. Downtown Kingston is only a short ten-minute drive away, adding an array of attractions to explore. The convenience is further enhanced by nearby EV charging facilities.
Guests frequently commend the hotel for its modern, spacious and exceptionally clean rooms, furnished with large, comfortable beds, fridges, microwaves and even jacuzzis in some cases. The well-lit and sizable bathrooms add to the positive experience and the TV in each room is notably large, providing excellent entertainment options.
The breakfast offerings are a standout feature, praised for their variety and fresh options, including pancakes, eggs, oatmeal, yogurt, fruit and baked goods like bagels and cinnamon buns. The pancake machine is a particular hit and the staff's attentiveness ensures a well-stocked breakfast area. Despite occasional desires for more variety, particularly on longer stays, the breakfast is generally considered fantastic and above average for similar hotels.
The consistent cleanliness of the hotel extends from the common areas to the individual rooms, maintaining a welcoming and comfortable environment. Guests appreciate the helpful and friendly staff, who are noted for their efficiency and dedication to maintaining the property. The dining experience is further enhanced by the restaurant staff's excellence and attentiveness.
The pool area, although sometimes affected by strong chlorine levels, is another appreciated amenity. Families find it enjoyable with clean facilities, warm water and the convenience of booking time slots to avoid overcrowding. The hotel also caters well to families, offering spacious rooms, a cozy holiday atmosphere and convenient access to nearby stores and restaurants.
While the parking situation sees mixed reviews with some guests facing unexpected charges and limited availability due to renovations or bad weather, the overall lodging experience remains positive. Free parking is appreciated by some, though communication about parking fees could be improved.
Overall, the Holiday Inn Express Kingston Central offers a reliable and enjoyable stay for various types of travelers with comfortable accommodations, excellent service and a well-regarded breakfast selection being its highlights.
Comfort Inn Hwy 401 is renowned for its blend of convenience, comfort and friendly service, making it a popular choice among travelers passing through Kingston. Located right off Highway 401, the hotel provides easy access to and from major routes, while keeping guests close to amenities such as restaurants, stores and gas stations. This strategic positioning makes it an excellent stopover for those on the road, as well as an ideal base for exploring downtown Kingston, just a ten-minute drive away.
Guests have positively highlighted the hotel's clean and well-maintained premises, from the lobby and hallways to the rooms and breakfast areas. Many appreciate the spacious rooms equipped with amenities like fridges and microwaves and some enjoy direct patio access. While there are occasional mentions of outdated decor and minor maintenance issues, the general sentiment towards room cleanliness and comfort is favorable, especially regarding the beds.
Breakfast at Comfort Inn Hwy 401 is generally well-received, featuring a variety of options—including fresh food and a popular waffle maker. Some guests have noted inconsistencies and limited hot meal options, but the overall experience tends to be positive with the breakfast service contributing to a pleasant start to the day.
The hotel's staff consistently earns high praise for their friendly and helpful demeanor. Guests commend specific team members for their exceptional service, noting how their warm and accommodating approach enhances the overall stay. This commendable level of service extends to the pet-friendly policy, which is a significant draw for travelers with pets, as it allows dogs without extra charges.
Parking is another appreciated convenience with ample free spaces located close to the entrance, enhancing the hotel's accessibility. Although there are mixed reviews about bed comfort—ranging from being extremely comfortable to too hard or soft—many guests still report a restful sleep.
Overall, Comfort Inn Hwy 401 offers a clean, comfortable and convenient stay, supported by an outstanding staff, making it a reliable choice for those stopping in Kingston.
Summary of reviews related to the 'Accessible' category
The Days Inn by Wyndham Kingston stands out as a commendable choice for travelers with disabilities, noted for its accessible features and convenient location. Guests appreciated the immediate availability and accommodations that cater to accessibility needs, highlighting the hotel’s efficiency in assisting those who require it. The rooms are specifically configured to accommodate individuals with disabilities, including designated wheelchair-accessible options. This level of attention ensures a comfortable stay for guests who might need such facilities. Additionally, the hotel benefits from being well-situated, offering easy access to nearby restaurants, shopping, and other attractions, making it an ideal base for exploring the area. Overall, the hotel's commitment to accessibility is consistently recognized by its guests.
Summary of reviews related to the 'Accessible' category
Holiday Inn Kingston - Waterfront has received mixed reviews regarding its accessibility for guests with disabilities. Positive feedback highlights that the hotel is accessible by bus, metro and car, making transportation convenient for travelers with disabilities. The accessible bathrooms and general accessibility features were appreciated by some guests. However, several areas require improvement. There were mentions of inadequate drop-off space for those with mobility challenges and the steps to the pool being too high for handicap access. Additionally, some guests reported that the hotel staff struggled with handling accessibility issues and there was a noted absence of accessible bathrooms specifically designed for wheelchairs. Overall, while some aspects of the hotel's accessibility were appreciated, several significant areas need attention to fully accommodate guests with disabilities.
The Holiday Inn Express - Kingston West by IHG receives consistent praise across various aspects, making it a highly recommended option for travelers seeking comfort and convenience. Its strategic location near Highway 401 provides easy access to downtown Kingston and other nearby attractions, offering a peaceful environment away from the city's hustle and bustle. Guests appreciate the clean, eco-friendly accommodations and the hotel's dog-friendly policy.
The breakfast experience is highlighted for its plentiful selection of hot and cold items, offering a variety of healthy options and specialties like the pancake machine. Despite some minor logistical challenges, the complimentary breakfast is considered a valuable addition to the stay. The rooms are spacious, modern, and exceptionally clean, ensuring comfort with cozy beds and quiet air conditioning. The hotel's facilities, including a well-maintained gym and pool, further enhance the guest experience.
Cleanliness stands out as a key attribute, with visitors commending the spotless rooms and aesthetically appealing modern decor. The staff receives accolades for their exceptional hospitality and helpfulness, contributing to the hotel's warm and inviting atmosphere. Guests particularly note the proactive assistance from the front desk staff.
The indoor swimming pool, although described as small, is a hit with families, offering a clean and pleasant environment for relaxation. Ample and accessible parking, along with complimentary breakfast, add to the overall value of the stay. The beds, noted for comfort, contribute to a restful night's sleep, solidifying the hotel's reputation as a top choice for travelers seeking a hygienic and enjoyable experience.
Delta Hotels by Marriott Kingston Waterfront is highly praised for its exceptional location, prime for exploring the vibrant city of Kingston. Situated on the picturesque waterfront, the hotel provides breathtaking views of the marina and lake, with easy access to downtown attractions, restaurants, shops, and local sites like Fort Henry. This central setting is a significant highlight, contributing to a delightful experience for both business and leisure travelers.
Guests speak fondly of the breakfast experience at Aquaterra, noting the quality, variety, and deliciousness of the offerings, including standout items like waffles. The ambiance, complemented by views of the harbor and marina, enhances the dining experience. Although breakfast is not included in the standard package, the quality justifies the cost, and breakfast vouchers sometimes offset this expense.
The hotel's dinner offerings, particularly at Aqua Terra, receive high praise for creativity, freshness, and flavor. A skilled executive chef and accommodating staff contribute to the restaurant's reputation as one of Kingston's dining highlights. Dining on the patio with good food and wine is noted as a particularly enjoyable experience.
The hotel's rooms are commended for their cleanliness, comfort, and modernity. Many rooms feature serene views of the lake or marina, and guests appreciate the comfy beds, contributing to restful nights. The staff's friendliness and attentiveness enhance the overall experience, ensuring guests feel welcome and attended to throughout their stay, despite occasional minor maintenance issues.
Cleanliness throughout the hotel is consistently highlighted as a positive, with a well-kept exterior and amenities adding to the welcoming atmosphere. The staff, frequently named for their warm hospitality and exceptional service, significantly contribute to the hotel's positive reputation, making guests feel valued and well cared for.
The indoor pool and hot tub provide a relaxing and enjoyable environment for guests, with extended hours and scenic views further enhancing the experience. While the parking situation receives mixed feedback due to costs and space limitations, the overall positive experiences with location, rooms, dining, and service make Delta Hotels by Marriott Kingston Waterfront a fantastic choice for visitors seeking comfort and scenic beauty in Kingston.