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Summary of reviewsAshley Victoria, centrally located in Blackpool, garners extensive praise for its prime positioning within the town. Guests frequently applaud its proximity to popular attractions such as Sandcastle Water Park, Blackpool Pleasure Beach and the South Pier, all within a short walking distance. This strategic location also offers easy access to the beach, local shops, restaurants and tram stops, enhancing convenience and appeal. Despite being centrally situated, it remains tucked away enough to provide a relaxed atmosphere, making it a versatile choice for both beachgoers and those looking to explore Blackpool's vibrant offerings.
The breakfast experience at Ashley Victoria receives positive recognition for its freshly cooked, delicious offerings. The buffet caters to various tastes with options like freshly made omelets and crispy bacon, enhancing the morning experience. Although some guests noted a short breakfast window and occasional delays in service, the quality and taste of the meals generally earn high marks.
Rooms at Ashley Victoria are generally described as clean, comfortable and modern, equipped with amenities like Sky TV and tea and coffee-making facilities. While some guests found the rooms smaller than expected or encountered maintenance issues, the overall sentiment remains favorable. The emphasis on cleanliness and comfort prevails with many enjoying the spacious and updated decor.
Cleanliness is a notable strength with many reviews highlighting the hotel's spotlessly maintained rooms and overall hygiene. Guests particularly appreciate the clean and modern bathroom amenities, although sporadic mentions of dust and maintenance issues indicate some room for improvement. Overall, the high standards of cleanliness contribute significantly to the positive guest experience.
The staff at Ashley Victoria are frequently lauded for their friendliness, helpfulness and professionalism, creating a welcoming and positive atmosphere. Numerous reviews highlight the warm and engaging demeanor of both the staff and the owners, contributing to a memorable stay. Despite a few isolated incidents of unhelpful behavior, the general consensus applauds the exceptional customer service.
For families, Ashley Victoria is a preferred choice, recognized for its family-friendly environment and welcoming atmosphere. Guests appreciate the quiet, comfortable accommodation and the family rooms' suitability for a pleasant stay. Positive comments about helpful and friendly owners enhance the overall guest satisfaction.
However, the hotel faces a few challenges with its amenities. The free wifi service is frequently reported as unreliable with weak signals and accessibility issues. Parking, although secure and convenient, is limited and comes with additional charges, which some guests find inconvenient.
The rooms' bed comfort receives mixed reviews. While many guests commend the beds for their comfort and quality linen, others report issues with hard mattresses and noisy springs, affecting their sleep quality. Nonetheless, positive feedback on bed comfort is prevalent.
Finally, the hotel's four-star rating is a point of contention. Some guests believe it falls short of four-star standards, likening it more to a two-star experience. Yet, others feel it meets the expected criteria, endorsing its amenities and overall value for money.
In summary, Ashley Victoria is celebrated for its outstanding location, commendable breakfast quality, cleanliness and excellent staff hospitality. While there are areas needing improvement, such as wifi reliability and minor maintenance concerns, the overall guest experience at Ashley Victoria remains largely positive, making it a favorable choice for visitors to Blackpool. Show more
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Categories
4-Star Hotel
This hotel is often reviewed as a great place to stay in Blackpool. The property is well-equipped and in a good location.
Boutique-style Hotel
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Room Types
Double RoomThis double room includes a double bed, a 32-inch HD flat-screen TV, tea and coffee making facilities, a desk and a chair, a wardrobe, an iron, and a ironing board.
Superior Double RoomThis double room with a super King bed has a 32-inch HD flat-screen TV, tea/coffee making facilities, a desk and a chair. A wardrobe and ironing facilities are also provided.
Twin RoomThis room features 2 single beds, a 32-inch HD flat-screen TV, tea and coffee making facilities, a desk and a chair, a wardrobe, an iron, and a ironing board.
Triple Room with Private BathroomThis double room has a 1 double bed and 1 single bed, a full disability access washroom, a 32-inch HD flat-screen TV, tea and coffee making facilities, a desk and a chair, a wardrobe, an iron, and a ironing board.
Suite with Spa BathThis suite has a spa bath and a 32-inch HD flat-screen TV.
Large Deluxe Interconnecting Family Room with Sea ViewThis unit contains 2 bedrooms and 1 bathroom with a shower.
Bedroom 1 has a side sea view, flat-screen TV, tea/coffee making facilities, complimentary biscuits and toiletries, a double bed, bedside cabinets, bedside lights, full length mirror, wardrobe and a chair.
Bedroom 2 has a flat-screen TV, internet capability, a desk, full length mirror, wardrobe.
Deluxe Interconnecting Family RoomThis family unit contains 2 bedrooms and 1 bathroom with a bath and overhead shower.
Bedroom 1 has a flat-screen TV, tea/coffee making facilities, complimentary biscuits and toiletries, a double bed, bedside cabinets, bedside lights, a full length mirror, a wardrobe and a chair.
Bedroom 2 has a flat-screen TV, internet capability, 2 single beds, a full length mirror, and a wardrobe.
Hairdryers and ironing facilities are available upon request.
Deluxe Family RoomThe unit offers 3 beds.
Guest Reviews
6.9
Rated
Location
Nestled in Blackpool, 'Ashley Victoria' boasts an enviable location that has been praised by numerous guests. Situated right in the centre of the town, it offers easy access to an array of attractions such as Sandcastle Water Park, Blackpool Pleasure Beach and the South Pier. The Central and North Piers are also within walking distance, making it a convenient spot for those eager to explore both the northern and southern parts of Blackpool.
Guests frequently highlight how its central position places them just a stone's throw away from the beach and promenade. Many have noted that it's merely a two-minute walk to reach the seafront, which is a great base for enjoying pleasant strolls and sea views. Additionally, the hotel's proximity to local shops, restaurants and tram stops adds to its appeal, simplifying travel around the city.
The location is described as perfect, ideal and amazing by many, reflecting its ability to cater to varied interests. Whether it's the vibrant night scene, the tranquility of a quiet location off the main street or the convenience of being near Bloomfield Road Stadium and other local attractions, 'Ashley Victoria' has positioned itself as a versatile choice.
In summary, 'Ashley Victoria' is celebrated for its prime location that offers great value for money. It's central enough to be close to everything yet tucked away slightly for a relaxed stay. This makes it an excellent base for both leisurely beach activities and exploring the vibrant attractions that Blackpool has to offer.
Breakfast
Breakfast at Ashley Victoria receives a wide range of feedback from guests, but there are several positive aspects repeatedly highlighted. Many guests compliment the breakfast for being freshly cooked, delicious and prepared to an excellent standard. The buffet breakfast is often praised for its variety and the ability to cater to different tastes, including freshly made omelets, crispy bacon and a range of continental and cooked options. Guests appreciate the quality and taste of the home-cooked meals with some even describing it as the highlight of their stay. Additionally, the breakfast is often noted to be filling and good value for money.
However, some guests do express concerns about the short breakfast window, typically between 9 and 9:30 AM, which they feel could be extended for convenience. There are also occasional mentions of limited choice or delays in service with a few guests reporting that the buffet was not always fully stocked or that service could be somewhat chaotic during peak times.
Overall, while there are minor logistical issues, the consensus is that Ashley Victoria offers a highly satisfying breakfast experience with a good mix of quality, variety and taste.
Rooms
The guest reviews for 'Ashley Victoria' reflect a mix of impressions about the hotel rooms with a bias towards positive experiences. Guests frequently noted that the rooms were very clean, comfortable and modern with many complimenting the spaciousness, cleanliness and comfort of the accommodations. Several guests mentioned that the rooms were equipped with good amenities like Sky TV, tea and coffee-making facilities and large beds, making their stays more enjoyable.
However, some reviews pointed out a few recurring issues. A notable number of guests found their rooms to be smaller than expected with some describing them as basic, cold or not as appealing as the photos suggested. There were also mentions of maintenance issues such as dusty areas, broken lights and rusty radiators. Despite these drawbacks, the overall sentiment about the rooms was generally favorable, highlighting the balance of cleanliness, comfort and modern decor.
While some visitors had concerns about the room size and occasional cleaning lapses, the majority found their rooms to meet or exceed expectations, particularly appreciating the spaciousness and modern touches in many of the updated rooms. For those seeking a comfortable and clean stay, 'Ashley Victoria' seems to offer a satisfying experience overall, albeit with some areas that could use improvement.
Beds
The guest reviews about the beds at Ashley Victoria offer diverse opinions, highlighting both positive and negative aspects. Many guests appreciated the beds, consistently mentioning their comfort. Numerous reviews describe beds as very comfortable with phrases like "bed was comfy," "great comfy bed," and "super comfortable with crisp good quality linen." The large size of some beds also adds to their appeal for guests seeking spacious sleeping arrangements.
However, there are several criticisms regarding the state and comfort of the beds. Some guests experienced noisy and uncomfortable mattresses, often describing them as hard or having broken springs. Words like "rock solid," "extremely uncomfortable," and "like sleeping on concrete" were used to detail these issues. Additionally, hygiene concerns were noted with mentions of stained bedsheets and the need for bed maintenance.
In summary, while many found the beds at Ashley Victoria to be clean and extremely comfortable, others experienced significant discomfort due to hard mattresses, noise and maintenance issues.
Cleanliness
Ashley Victoria is lauded for its exceptional cleanliness by many of its guests. Highlights from the reviews emphasize that the hotel and rooms are very clean, often described as spotless, pristine and well-maintained. Guests frequently mention that the rooms are comfortable, modern and spacious, making the overall experience pleasant. The hygiene standards of the hotel are elevated with many noting the cleanliness of the bedroom and bathroom areas in particular. The staff are also praised for their friendliness and helpfulness, contributing to a welcoming environment.
However, there are some contrasting opinions. A number of guests encountered issues such as dusty rooms, unclean bathrooms and lack of regular cleaning services. Specific criticisms include broken windows, moldy duvets and unemptied bins. Some guests felt the photos did not reflect the actual room conditions and noted outdated facilities. Despite these negatives, the positive mentions of cleanliness dominate, suggesting a generally high standard of hygiene at Ashley Victoria.
Staff
Nested in the heart of Blackpool, Ashley Victoria Hotel is renowned for its exemplary customer service that has left many guests with heartwarming memories. The hotel's atmosphere is significantly elevated by its incredibly friendly, helpful and professional staff. Visitors frequently highlight the warmth and approachability of both the owners and the staff members, who go out of their way to ensure a comfortable and pleasant stay.
From the moment guests step into the hotel, they are greeted with smiles and a welcoming attitude that makes them feel at home. The staff's friendliness and helpfulness seem to be consistent with numerous mentions of their attentiveness and willingness to assist with any requests. This exceptional customer service extends to every corner of the hotel, from the reception to the dining area, where staff members are always ready to help and make sure guests have what they need.
The owners of Ashley Victoria receive special commendations for their heartfelt hospitality. Their presence is often noted as being particularly engaging and helpful, contributing significantly to the overall positive experience of the hotel. Whether it's helping with alternative accommodation arrangements or simply ensuring guests know the WiFi password, the personal touch provided by the owners does not go unnoticed.
Despite a few isolated incidents of unhelpful behavior, the overwhelming majority of feedback paints a picture of a hotel where the staff go above and beyond to accommodate their guests. Many guests express their gratitude towards the staff, who are described as not only meeting expectations but exceeding them with their professionalism and warmth.
Ashley Victoria rises above with its combination of excellent service, warm hospitality and a friendly atmosphere, ensuring that guests leave with cherished memories and a desire to return.
Wi-Fi
The guest reviews for Ashley Victoria indicate that while the hotel mentions free wifi, there are notable issues with its availability and performance. Many guests reported that the wifi was not accessible in their rooms and in some cases, no wifi password was provided. When the wifi could be accessed, the signal was often weak or slow, suggesting that the service may require urgent maintenance to meet guest expectations effectively.
Beach
Ashley Victoria boasts an enviable location near the beach, making it a prime choice for visitors seeking seaside accessibility. The hotel is just a few minutes' walk from Blackpool South Station and the bustling Waterloo Music Bar, ensuring that guests are always near excitement and entertainment. The surrounding area offers a variety of attractions, including the famous Pleasure Beach, which is just a short tram ride away or a ten-minute walk. The proximity to the beach allows for easy strolls to the shore, bars and shops. Overall, the hotel's location near the beach and central attractions provides convenience and ease of access for exploring Blackpool.
Parking
Ashley Victoria offers a mixed parking experience for its guests. The hotel has on-site parking options which many find convenient and handy, being close to the property. Security is often noted as a positive aspect with mentions of parking being safe and secure. Despite these conveniences, the parking situation has its drawbacks. Several reviews mention limited parking spaces with availability as low as three spaces for the entire hotel. In addition to the limited spaces, there is a charge for parking, which was sometimes not advertised in advance, leading to some dissatisfaction. The small size of the parking spaces and charges for potential damages were also highlighted. However, the parking is described as good value for money by some with fees such as £5 or £10 being considered reasonable, despite the lack of free parking options. Overall, while the on-site parking is an advantage, availability and additional costs should be considered.
Family
Ashley Victoria stands out as a family-friendly destination, making it an excellent choice for a family holiday. Guests were greeted with a warm welcome from the accommodating staff, contributing to a 'home-away-from-home' experience. The hotel offers good value for money and is described as a welcoming place that is both quiet and spotless, ideal for a family stay.
Guests consistently highlighted the hotel's suitability for families with phrases like "perfect for family stay" and "great place for family to hang out" appearing frequently. Despite some minor issues like the need for an interior update and a mouldy bathroom ceiling, the overall sentiment remained positive.
Families appreciated the convenience and comfort provided by the family rooms, which contributed to a perfect and lovely stay. The environment is quiet enough for a family, making it a pleasant retreat. The helpful and friendly owners also received praise, enhancing the overall experience.
Ashley Victoria comes highly recommended for families, couples and friends looking for a welcoming and family-friendly hotel. Many would definitely book again, underscoring its appeal as a wonderful place for a family holiday.
4 Star
Ashley Victoria offers a mix of impressions regarding its four-star status. Many guests feel it falls short of the expected four-star standards with several reviews suggesting it aligns more closely with a two-star experience. Concerns highlight that the hotel does not match the advertised four-star rating, suggesting it lacks value for money and amenities possibly more fitting for a school canteen rather than a premier stay.
However, there are still positive notes suggesting that some guests believe it indeed holds a well-deserved four-star rating, citing the presence of four-star amenities and standards. Despite the divided opinions, Ashley Victoria manages to provide a reasonable value for money for some travelers. Overall, the hotel seems to deliver a varied experience with room for improvement to consistently meet its advertised rating and guest expectations.
Boutique-Style
Ashley Victoria offers a cozy, boutique atmosphere with a central location. Guests appreciate the lovely boutique-style rooms and the great design throughout the hotel. The friendly staff consistently ensures that nothing is too much trouble, making for a pleasant stay with all necessary amenities. Though some rooms are described as outdated and issues with room cleanliness and advertising have been noted, the positive aspects of the boutique experience and warm hospitality stand out.
No, Ashley Victoria doesn't have any pool.
No, a spa isn't available at Ashley Victoria.
No, Ashley Victoria doesn't allow dogs.
Yes, parking facilities are available at Ashley Victoria.