Blue Mountain Resort Mosaic Suites
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Summary of reviewsBlue Mountain Resort Mosaic Suites is widely appreciated for its prime location within Blue Mountain Village, making it a convenient choice for travelers. Its central position near restaurants, shops and attractions, along with the beautiful and picturesque setting, enhances guests' experiences. The proximity to the ski lifts is particularly valued by winter sports enthusiasts.
Guests generally find the rooms spacious, clean and comfortable, equipped with well-stocked kitchenettes and functional amenities. Views from the rooms, especially those with balconies, add to the charm. However, some furniture and decor appear dated and noise from adjoining rooms or external sources occasionally disrupts the experience. Nonetheless, many find the accommodations adequate and upgrades to more spacious rooms a pleasant surprise.
Cleanliness is noted as adequate with friendly housekeeping staff contributing positively. Minor lapses in cleanliness and maintenance do occur but don't significantly impact the overall experience for most visitors.
The staff at the resort stand out for being exceedingly friendly and helpful, particularly the front desk and housekeeping teams, who consistently provide professional and attentive service.
While breakfast isn't included in the room bookings, guests appreciate various nearby dining options, particularly praising restaurants like Copper Blues and O&B for their dinner offerings. However, inconsistencies in availability and high prices are noted.
The spa and pool amenities receive mixed reviews. The hot tub and jacuzzi are favorites, providing a relaxing experience after a day on the slopes. However, cleanliness and maintenance issues occasionally detract from the pool areas. The heated pools are generally enjoyable, though the reservation system implemented due to COVID-19 can be frustrating.
Parking options are varied with secure underground facilities being convenient yet sometimes challenging for larger vehicles. Free parking is often far from the main premises, while paid options come with additional costs. Guests find the arrangements generally effective despite minor inconveniences.
The resort's location offers easy access to ski slopes and provides convenient ski storage, although it is not ski-in, ski-out. Positive feedback about the location for skiing highlights it as a favored choice for winter stays.
Beds in standard rooms are comfortable and well-praised, but pull-out sofa beds fall short in comfort and quality. Despite this, the general consensus is that standard beds provide a cozy and restful experience.
Overall, Blue Mountain Resort Mosaic Suites offers a comfortable and well-situated option for travelers with friendly staff and convenient amenities enhancing the guest experience. Minor improvements in certain areas could further elevate the offerings of this favored resort.
Categories
Guests generally find the rooms spacious, clean and comfortable, equipped with well-stocked kitchenettes and functional amenities. Views from the rooms, especially those with balconies, add to the charm. However, some furniture and decor appear dated and noise from adjoining rooms or external sources occasionally disrupts the experience. Nonetheless, many find the accommodations adequate and upgrades to more spacious rooms a pleasant surprise.
Cleanliness is noted as adequate with friendly housekeeping staff contributing positively. Minor lapses in cleanliness and maintenance do occur but don't significantly impact the overall experience for most visitors.
The staff at the resort stand out for being exceedingly friendly and helpful, particularly the front desk and housekeeping teams, who consistently provide professional and attentive service.
While breakfast isn't included in the room bookings, guests appreciate various nearby dining options, particularly praising restaurants like Copper Blues and O&B for their dinner offerings. However, inconsistencies in availability and high prices are noted.
The spa and pool amenities receive mixed reviews. The hot tub and jacuzzi are favorites, providing a relaxing experience after a day on the slopes. However, cleanliness and maintenance issues occasionally detract from the pool areas. The heated pools are generally enjoyable, though the reservation system implemented due to COVID-19 can be frustrating.
Parking options are varied with secure underground facilities being convenient yet sometimes challenging for larger vehicles. Free parking is often far from the main premises, while paid options come with additional costs. Guests find the arrangements generally effective despite minor inconveniences.
The resort's location offers easy access to ski slopes and provides convenient ski storage, although it is not ski-in, ski-out. Positive feedback about the location for skiing highlights it as a favored choice for winter stays.
Beds in standard rooms are comfortable and well-praised, but pull-out sofa beds fall short in comfort and quality. Despite this, the general consensus is that standard beds provide a cozy and restful experience.
Overall, Blue Mountain Resort Mosaic Suites offers a comfortable and well-situated option for travelers with friendly staff and convenient amenities enhancing the guest experience. Minor improvements in certain areas could further elevate the offerings of this favored resort.
Hotel near Ski Resorts
Located near Blue Mountain Ski Resort, this hotel provides accommodation with an outdoor swimming pool and a fitness centre. Guests appreciate the proximity to the village, hot tub, and pool.
Hotel with Swimming Pool
This 4-star hotel is one of the best hotels with pools in Blue Mountains.
Heated Pool Outdoor Pool
Hotel with Parking
This hotel features heated underground parking, which is included for one vehicle in the resort fee. Additional vehicles may incur a nightly fee.
4-Star Hotel
Located within the Blue Mountain Resort Village, Mosaic Suites provide a high level of comfort and access to shared resort facilities such as outdoor pools, a spa, fitness center, and tennis courts. The suites are well-equipped, and the location offers convenient access to skiing, dining, and shopping, aligning with a 4-star experience.
Hotel with Outdoor Pool
Mosaic Suites offers a year-round heated outdoor pool with a lap pool and hot tubs. The outdoor pool is highlighted as being warm and suitable for families, providing a great option for year-round outdoor swimming.
Hotel with Heated Pool
Features a year-round heated outdoor pool with a lap pool, hot tubs, and a fitness facility. The location is ideal, away from the main events plaza but still close to the Village Conference Centre. Offers dedicated front desk service.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel for Yoga
Guest Reviews
Blue Mountain Resort Mosaic Suites is highly praised for its prime location within the vibrant Blue Mountain Village. Guests appreciate the convenience of strolling to nearby restaurants, shops and attractions without needing to drive. The central position offers easy access to the ski lifts, making it ideal for winter sports enthusiasts. The secure and convenient parking is another highlight for visitors. The resort's proximity to amenities such as the outdoor hot tub, pool and various dining options adds extra value to the stay. Many reviews mention the beautiful and picturesque setting, complementing the village atmosphere. The location is not only perfect for exploring the mountains and nearby scenic spots like Collingwood and Scenic Caves but also ideal for events such as a girl's weekend away or a family vacation. Overall, Mosaic Suites' excellent location and comfortable accommodations make it a favored choice among travelers.
The breakfast offerings at Blue Mountain Resort Mosaic Suites have received mixed feedback from guests. Many appreciated that there are various places to enjoy breakfast within walking distance, including the conveniently located Sunset Grill known for its delicious all-day breakfast menu. Larger groups, such as a family of 14, found it easy to be accommodated when dining out for breakfast. However, the resort itself does not include breakfast with the room bookings, which left some guests disappointed, especially considering the cost. Many expressed a desire for breakfast to be included or for breakfast and dinner coupons to be provided as part of their stay. Overall, while external breakfast options are plentiful, an inclusive breakfast option at the resort could enhance the overall guest experience.
Visitors to Blue Mountain Resort Mosaic Suites have generally praised the dinner experiences available to them. Guests were particularly impressed by the restaurants, frequently highlighting Copper Blues and O&B for their exceptional offerings. The diverse and fantastic dinner options received commendations with many noting the food quality as excellent. The atmosphere in the little Italian restaurant was described as lovely and worth the higher price point.
However, some reviews mentioned limitations and inconsistencies, such as an unexpected lack of available dinner options at times—instance of a cook leaving without notice, leaving guests to seek out alternative eats. Another mentioned high food and drink prices, finding a $12 pint of beer a bit steep.
Despite these occasional drawbacks, the helpfulness and friendliness of the staff, along with the great service from servers, left a positive impression. Overall, guests seemed to appreciate the dinner options at the resort, though a few enhancements in availability and pricing could further improve the dining experience.
The rooms at Blue Mountain Resort Mosaic Suites receive consistent praise for their spaciousness, cleanliness and comfort. Many guests appreciated the well-equipped kitchenettes, complete with all necessary amenities and the overall functionality of the room layouts. The views from the rooms, especially those with balconies, were highlighted as a positive aspect, providing guests with a pleasant outlook.
While the rooms are generally described as spacious and cozy, some guests noted that the furniture and decor appeared dated and in need of a refresh. Issues such as dusty floors and worn-out furnishings were occasionally mentioned. However, these points did not overshadow the overall positive experience for most visitors.
Guests staying in larger suites, including the two-bedroom and three-bedroom configurations, found them particularly comfortable and appreciated the ample space. The bedding was often described as crisp, modern and comfortable, contributing to a restful stay.
One recurring minor inconvenience was noise, either from adjoining rooms or from external sources like parking lots and hallways. Despite this, the quality and maintenance of the rooms received high marks with guests noting the clean and well-kept nature of both the rooms and the overall environment of the hotel.
Upgrades to more spacious rooms were a pleasant surprise for several guests, enhancing their overall experience. In summary, Blue Mountain Resort Mosaic Suites offers well-equipped, clean and generally spacious rooms that, despite some dated elements, provide a comfortable and enjoyable stay.
The beds at Blue Mountain Resort Mosaic Suites generally received commendations for their comfort with many guests praising the mattresses and pillows. A large portion of visitors noted that the standard beds were very comfortable, soft and provided a good night's sleep. King and queen beds were highlighted positively with some guests describing their experiences with these beds as particularly pleasant and comfortable.
However, the pull-out sofa beds fell short of expectations. Numerous reviews pointed out that the sofa beds were uncomfortable, lumpy, thin and in some cases, stained or worn out. These issues made for an unpleasant experience for guests relying on them. There were consistent remarks about the need for bed upgrades and improvements in bedding quality.
While there were a few mentions of beds being too soft or too small for taller or larger individuals, the main challenge seemed to be the poor conditions and discomfort of the sofa beds. Despite some mixed feedback, the overall consensus highlights that while the standard beds offer a cozy respite, the pull-out options require significant attention and enhancement.
Situated in an idyllic location, Blue Mountain Resort Mosaic Suites offers guests clean and spacious rooms that align well with the promotional images. Many guests found their rooms to be very clean, functional and comfortable, highlighting the cleanliness of the bathrooms and the freshness of the space. The availability of a well-stocked kitchenette with clean dishware was also appreciated.
Guests consistently praised the friendly housekeeping staff, who contributed to the overall sense of a welcoming environment. The common areas and amenities such as the bathroom and pool, although clean according to some, did receive mixed reviews regarding their maintenance. Several guests noted that areas like the pool could benefit from more frequent cleaning to avoid debris and bugs.
However, certain reports indicated lapses in housekeeping, including dusty furniture, uncleaned mirrors and overlooked personal items from previous guests. Wear and tear were evident in some rooms with minor issues such as stained sofas, dusty curtains and general maintenance oversights. The overall cleanliness of the hotel was considered adequate by many, despite these occasional shortfalls.
In summary, Blue Mountain Resort Mosaic Suites largely meets cleanliness expectations with spacious, well-maintained rooms that offer a comfortable stay. While some areas need better upkeep, the friendly staff and functional amenities enhance the guest experience.
Blue Mountain Resort Mosaic Suites has garnered substantial praise for its staff, who appear to be a standout feature of the hotel. Guests frequently describe the team as exceedingly friendly, helpful and accommodating. The front desk staff, in particular, receive considerable commendation for their professionalism, willingness to assist and pleasant demeanor. Many visitors report positive interactions with receptionists and management, highlighting their kindness and attentive service.
Housekeeping also earns positive remarks for being friendly and courteous. Notably, individual staff members are occasionally mentioned by name for their exceptional service, contributing to an overall impression of a welcoming and supportive team.
Despite the overwhelmingly positive feedback, a few reviews mention occasional lapses in responsiveness and friendliness, especially concerning night reception staff and specific instances of customer service. However, these appear to be outliers in the generally glowing assessments.
Overall, the staff at Blue Mountain Resort Mosaic Suites are celebrated for their dedication to providing excellent service and making guests feel valued and comfortable throughout their stay.
At the Blue Mountain Resort Mosaic Suites, guests frequently express dissatisfaction with the WiFi service provided. The basic internet network is free, but for a reliable connection, guests must purchase a premium package for an additional fee. Many have described the WiFi as choppy, slow, weak and prone to disconnections and intermittent outages. Several reviews indicate that the free WiFi is often difficult to connect to, requires daily login and in some cases, does not work at all. For those needing a dependable connection, relying on phone data or opting for the paid upgrade seems to be a more viable option.
The spa at Blue Mountain Resort Mosaic Suites receives high praise from guests, who commend the excellent and relaxing hot tub, often described as great, nice and perfect for unwinding after a day on the slopes. The jacuzzi, which operates every evening until 11, is another favorite feature. Visitors find the spa services commendable and the overall experience amazing, even noting the spacious outdoor heated pool. However, some reviews mention occasional closures due to COVID-19 restrictions, causing a bit of disappointment among guests looking forward to the spa facilities.
Blue Mountain Resort Mosaic Suites offers a variety of pool amenities that have received mixed reviews from guests. On the positive side, the resort features both indoor and outdoor heated pools, a Jacuzzi and hot tubs, which many guests have found to be clean, well-maintained and enjoyable. The outdoor pool, in particular, has been praised for being warm and a great spot for families. Guests appreciated the temperature of the heated pools, especially the fact that they are usable year-round. The pool areas are described as beautiful and perfect for relaxing with good operating hours and friendly, diligent maintenance staff.
However, not all experiences were positive. Some guests noted that the pool water was often too cold and there were occasional issues with cleanliness and maintenance, such as broken chairs and dirty cement areas. The pool area sometimes required more frequent cleanups and there were instances where the pool was closed for maintenance. Additionally, the reservation system for pool time slots, implemented due to COVID-19, was a point of frustration for many guests. Finding available slots was difficult and added stress to their stay, detracting from the overall enjoyment. Despite the challenges, those who managed to secure a slot generally had a pleasant time in the pool.
On balance, while the heated pools and hot tubs at Blue Mountain Resort Mosaic Suites offer great amenities, improvements in maintenance and a more efficient booking system would enhance the guest experience.
Blue Mountain Resort Mosaic Suites offers various parking options that cater to different guest preferences and needs. The underground parking facilities are often highlighted for being secure, convenient and easily accessible. While some guests appreciated the convenience of having indoor parking, others pointed out that the underground parking can be challenging, especially for larger vehicles like pickup trucks.
The parking situation has its complexities with a mix of free and paid options. Free parking exists but is often situated far from the main premises, making it less convenient and sometimes chaotic to navigate. In contrast, paid parking options are more conveniently located but come with an additional cost, which is typically around $20 per day. Some guests felt this extra charge should not have been necessary, arguing for the inclusion of free underground parking in the room rate.
Despite a few inconveniences, several guests found the parking arrangements adequate and effective. Various options, such as shared parking with daily visitors and accessible parking, also add to the versatility of the parking amenities offered by the resort.
Blue Mountain Resort Mosaic Suites boasts a prime location for ski enthusiasts, being right in the village and offering easy access to the nearby ski slopes. Guests appreciate the proximity to the ski hills and the Silver Bullet lift, as well as the convenience for skiing activities. The resort provides ski storage facilities, allowing guests to store their equipment securely. While it is not a ski-in, ski-out property, the short walk to the ski slopes makes it a convenient choice for those looking to hit the slopes. With positive feedback highlighting the location as great for skiing, guests are eager to return for the winter season.
Blue Mountain Resort Mosaic Suites offers several accessible features that cater to guests with disabilities. The property includes accessible rooms, some of which come with necessary adjustments such as accessible bathrooms and wheelchair-friendly amenities. Elevator access is available, ensuring guests can move between floors without difficulty. Ramps are also in place to facilitate easy entrance and exit for wheelchair users. However, it is worth noting that some guests mentioned the absence of bathtubs in accessible rooms and pointed out occasional challenges with wheelchair accessibility throughout the resort.
The heated pool at Blue Mountain Resort Mosaic Suites consistently receives high praise from guests. Words like amazing, wonderful and great frequently describe the experience, highlighting the pool's warmth and comfort. Visitors appreciate the additional amenities, such as the jacuzzi and hot tub, which complement the heated pool. Many remarks emphasize the pool's cleanliness and the serene atmosphere, making it a relaxing retreat. The outdoor setting is mentioned numerous times, suggesting that the appeal of the pool extends beyond its temperature to its overall environment and amenities. Overall, the heated pool stands out as a notable feature of the resort, providing guests with a pleasing and enjoyable experience.
Blue Mountain Resort Mosaic Suites features an outdoor pool that consistently receives positive feedback from guests. Many highlight the warm water of both the pool and jacuzzi, making them enjoyable amenities. The heated pool is particularly appreciated with several guests noting that it’s a real treat to have an all-year-round facility available. Families seem to find it particularly delightful, as children often love spending time in the pool. The combination of a well-maintained pool and hot tub is frequently mentioned with visitors enjoying the space and the opportunity to relax. Though mostly praised for its warmth, one guest suggested that the heated pool could have been slightly warmer. Additionally, the pool area offers convenience with extended hours, allowing for late-night swims. The availability of good beers and wine adds to the pleasant experience around the nicely maintained outdoor space. Overall, the outdoor pool and hot tub at Blue Mountain Resort Mosaic Suites provide a welcoming and enjoyable retreat for guests.
Blue Mountain Resort Mosaic Suites offers an ambiance well-suited for a romantic escape. Couples celebrating significant occasions, like anniversaries, find it particularly appealing, noting the romantic atmosphere and thoughtful gestures, such as roses on the bed and anniversary cards with treats. Guests highlight the amazing romantic views and the tranquility perfect for morning coffee and relaxation. Nestled in a charming village, the location enhances the romantic experience, making it an ideal destination for couples seeking a memorable getaway.
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Location
Breakfast
Dinner
However, some reviews mentioned limitations and inconsistencies, such as an unexpected lack of available dinner options at times—instance of a cook leaving without notice, leaving guests to seek out alternative eats. Another mentioned high food and drink prices, finding a $12 pint of beer a bit steep.
Despite these occasional drawbacks, the helpfulness and friendliness of the staff, along with the great service from servers, left a positive impression. Overall, guests seemed to appreciate the dinner options at the resort, though a few enhancements in availability and pricing could further improve the dining experience.
Rooms
While the rooms are generally described as spacious and cozy, some guests noted that the furniture and decor appeared dated and in need of a refresh. Issues such as dusty floors and worn-out furnishings were occasionally mentioned. However, these points did not overshadow the overall positive experience for most visitors.
Guests staying in larger suites, including the two-bedroom and three-bedroom configurations, found them particularly comfortable and appreciated the ample space. The bedding was often described as crisp, modern and comfortable, contributing to a restful stay.
One recurring minor inconvenience was noise, either from adjoining rooms or from external sources like parking lots and hallways. Despite this, the quality and maintenance of the rooms received high marks with guests noting the clean and well-kept nature of both the rooms and the overall environment of the hotel.
Upgrades to more spacious rooms were a pleasant surprise for several guests, enhancing their overall experience. In summary, Blue Mountain Resort Mosaic Suites offers well-equipped, clean and generally spacious rooms that, despite some dated elements, provide a comfortable and enjoyable stay.
Beds
However, the pull-out sofa beds fell short of expectations. Numerous reviews pointed out that the sofa beds were uncomfortable, lumpy, thin and in some cases, stained or worn out. These issues made for an unpleasant experience for guests relying on them. There were consistent remarks about the need for bed upgrades and improvements in bedding quality.
While there were a few mentions of beds being too soft or too small for taller or larger individuals, the main challenge seemed to be the poor conditions and discomfort of the sofa beds. Despite some mixed feedback, the overall consensus highlights that while the standard beds offer a cozy respite, the pull-out options require significant attention and enhancement.
Cleanliness
Guests consistently praised the friendly housekeeping staff, who contributed to the overall sense of a welcoming environment. The common areas and amenities such as the bathroom and pool, although clean according to some, did receive mixed reviews regarding their maintenance. Several guests noted that areas like the pool could benefit from more frequent cleaning to avoid debris and bugs.
However, certain reports indicated lapses in housekeeping, including dusty furniture, uncleaned mirrors and overlooked personal items from previous guests. Wear and tear were evident in some rooms with minor issues such as stained sofas, dusty curtains and general maintenance oversights. The overall cleanliness of the hotel was considered adequate by many, despite these occasional shortfalls.
In summary, Blue Mountain Resort Mosaic Suites largely meets cleanliness expectations with spacious, well-maintained rooms that offer a comfortable stay. While some areas need better upkeep, the friendly staff and functional amenities enhance the guest experience.
Staff
Housekeeping also earns positive remarks for being friendly and courteous. Notably, individual staff members are occasionally mentioned by name for their exceptional service, contributing to an overall impression of a welcoming and supportive team.
Despite the overwhelmingly positive feedback, a few reviews mention occasional lapses in responsiveness and friendliness, especially concerning night reception staff and specific instances of customer service. However, these appear to be outliers in the generally glowing assessments.
Overall, the staff at Blue Mountain Resort Mosaic Suites are celebrated for their dedication to providing excellent service and making guests feel valued and comfortable throughout their stay.
Wi-Fi
Spa
Pool
However, not all experiences were positive. Some guests noted that the pool water was often too cold and there were occasional issues with cleanliness and maintenance, such as broken chairs and dirty cement areas. The pool area sometimes required more frequent cleanups and there were instances where the pool was closed for maintenance. Additionally, the reservation system for pool time slots, implemented due to COVID-19, was a point of frustration for many guests. Finding available slots was difficult and added stress to their stay, detracting from the overall enjoyment. Despite the challenges, those who managed to secure a slot generally had a pleasant time in the pool.
On balance, while the heated pools and hot tubs at Blue Mountain Resort Mosaic Suites offer great amenities, improvements in maintenance and a more efficient booking system would enhance the guest experience.
Parking
The parking situation has its complexities with a mix of free and paid options. Free parking exists but is often situated far from the main premises, making it less convenient and sometimes chaotic to navigate. In contrast, paid parking options are more conveniently located but come with an additional cost, which is typically around $20 per day. Some guests felt this extra charge should not have been necessary, arguing for the inclusion of free underground parking in the room rate.
Despite a few inconveniences, several guests found the parking arrangements adequate and effective. Various options, such as shared parking with daily visitors and accessible parking, also add to the versatility of the parking amenities offered by the resort.
Ski
Accessible
Heated Pool
Outdoor Pool
Romantic
Yes, Blue Mountain Resort Mosaic Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Blue Mountain Resort Mosaic Suites.
No, Blue Mountain Resort Mosaic Suites doesn't allow dogs.
Yes, parking facilities are available at Blue Mountain Resort Mosaic Suites.
Yes, Blue Mountain Resort Mosaic Suites has a gym.
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