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Summary of reviewsBlue Mountain Resort Village Suites enjoys an exceptional location in the heart of Blue Mountain Village, earning widespread acclaim for its convenience and stunning views. Guests highlight the easy access to charming shops, diverse dining options and a variety of activities, making it an ideal destination for both winter sports enthusiasts and summer adventurers. The hotel's proximity to ski slopes, lifts and the activity center, along with scenic walkways and bike trails, enhances the overall appeal. The serene atmosphere and availability of underground parking further amplify the resort’s attractiveness.
The dining options receive considerable praise, especially the quality and variety of the village’s restaurants. Establishments like Summitview Restaurant, Mother Tongue and Copper Blues are frequently mentioned for their delicious dishes and pleasant patio dining experiences, although they come with higher price tags and kitchens tend to close early, limiting late-night options.
In terms of accommodations, the hotel is noted for its spacious, clean and comfortable rooms. Guests particularly appreciate the fully equipped kitchens and the substantial size of the rooms, which are well-suited for longer stays and family visits. Many also mention the lovely balconies with beautiful mountain or village views and the comfort provided by the beds and modern amenities. While there are occasional comments on dated interiors, cleanliness issues and maintenance problems, the majority of reviews reflect a positive experience with well-maintained and cozy accommodations.
Cleanliness at the resort garners mixed reviews. Many guests commend the overall cleanliness and staff efficiency in maintaining the rooms and shared amenities. However, there are some reports of inconsistent housekeeping, dirty rooms and minor maintenance issues.
The resort staff is highly regarded for their friendliness, helpfulness and accommodating attitude. The front desk and maintenance teams receive specific praise for their professionalism and efficiency, enhancing the overall guest experience. Some isolated incidents of unresponsive staff and occasional lapses in service were noted but these appear to be exceptions.
Wi-Fi service at the resort is a notable downside with many guests experiencing slow, unreliable connections. Though complimentary, the subpar quality often necessitates paying extra for faster speeds, which guests find frustrating given the resort's pricing.
The fitness facilities receive mixed feedback; while generally appreciated for their cleanliness and usefulness, some guests feel the gym is undersized and inadequately equipped. The pool area enjoys positive remarks for its cleanliness and well-maintained state, although accessibility issues and limited availabilities, such as the need to reserve time slots, pose challenges for some guests.
Parking at the resort is another area with mixed reviews. The convenience of underground parking is appreciated, but issues with tight spaces, cleanliness and extra costs are often mentioned. Limited free parking options, although available, are further from the main building.
Ski enthusiasts particularly enjoy the resort's strategic location next to the slopes, which allows for an easy ski-in, ski-out experience. The availability of ski rentals, excellent ski trainers and a well-received children's ski camp significantly enhance the skiing experience.
Overall, Blue Mountain Resort Village Suites offers a well-rounded and enjoyable stay with its prime location, comfortable accommodations and highly praised staff, despite some areas in need of improvement such as Wi-Fi quality, parking and breakfast options. Show more
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Categories
Resort with Ski To Door Access
Located in the heart of Blue Mountain Village, this resort offers ski-in/ski-out access and a variety of suite options suitable for families and groups. The convenience of village amenities combined with slope access enhances the overall experience.
Resort near Ski Resorts
This resort offers ski-in/ski-out access, providing immediate access to the slopes. It's located within a 10-minute walk of Blue Mountain Ski Resort and features a fitness center. There are also 10 on-site restaurants available.
Resort with Swimming Pool
The hotel features an indoor swimming pool, golf course, and aqua park. It is praised for its excellent location, cleanliness and friendly staff.
Heated Pool Indoor Pool Outdoor Pool
Resort with Parking
Heated underground parking is included for one vehicle in the resort fee, with a fee for additional vehicles based on availability. This provides a convenient parking option for guests staying at the resort.
EV charging stations
4-Star Resort
As part of the main Blue Mountain Resort, these suites offer extensive resort amenities including multiple pools, hot tubs, fitness center, and diverse dining options. Its central location provides easy access to the village, ski slopes, and various recreational activities, contributing to a well-equipped and high-quality stay.
Resort with Outdoor Pool
As part of Blue Mountain Resort, these suites provide access to outdoor pool facilities. Reviews indicate the pool and hot tubs are clean and well-maintained, contributing to an enjoyable outdoor aquatic experience.
Resort with Heated Pool
Guests of Blue Mountain Resort properties have access to the Plunge! Aquatic Centre, featuring heated indoor and outdoor pools, hot tubs, water slides, and a splash pad for comprehensive year-round aquatic fun.
Resort with EV Charging Stations
Resort near Golf Courses
Resort for Honeymoon
Romantic Resort
Resort near Nightlife Spots
Business Resort
Resort with Gym
Resort with Tennis Courts
Resort with Indoor Pool
Room Types
Village StudioProviding free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. In the kitchenette, guests will find kitchenware, a microwave and a toaster. The studio features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a coffee machine. The unit offers 2 beds.
Village One BedroomThis unit has a separate bedroom, a kitchen and a living area with pull out sofa.
Guest Reviews
8.3
Very Good
Location
Nestled in the heart of Blue Mountain Village, the Blue Mountain Resort Village Suites boasts an unbeatable location that guests repeatedly praise. Situated right in the center, the hotel offers stunning views and easy access to the village’s charming shops, diverse dining options and lively activities. Reviews highlight the hotel’s proximity to ski slopes, lifts and the activity center, making it a perfect spot for both winter sports enthusiasts and summer adventurers.
Visitors appreciate the convenience of being within walking distance to everything the village has to offer, such as biking and walking trails, while still enjoying a serene atmosphere. With underground parking, guests can simply park their cars and immerse themselves in the vibrant village life. The location is described as fantastic with some suites offering beautiful vistas of Georgian Bay and the village square.
The immediate access to amenities, including outdoor Jacuzzis and scenic spots, adds to the overall appeal. The resort’s prime location is also favored for being nestled amid beautiful scenery, allowing visitors to enjoy the natural beauty of the Blue Mountains effortlessly.
Breakfast
The breakfast situation at Blue Mountain Resort Village Suites has received mixed feedback from guests. A notable number of reviews highlight that breakfast is not included and there is no onsite breakfast option provided by the hotel itself. Visitors mentioned limited options with many not even aware that breakfast might be available, leading to some making their own meals. A few reviews did speak about breakfast available at nearby locations like the Pottery Restaurant and an onsite cafe, although specific details about these options were limited. Several guests suggested that having a buffet breakfast or even a bag breakfast similar to other hotels would enhance their stay. Overall, the general sentiment suggests guests would appreciate improvements in the breakfast offerings at Blue Mountain Resort Village Suites.
Dinner
Blue Mountain Resort Village Suites offers a delightful dining experience despite some hiccups. Reviewers consistently praised the amazing food available at various restaurants in the village. Dining venues like the Summitview Restaurant, Mother Tongue and Copper Blues received high marks for their quality dishes with specific mentions of delicious meals like tenderloin and the overall satisfaction of dining on lovely patios. Sunset Grill and Tholos also earned positive feedback for their great food and enjoyable outdoor settings.
However, the consensus about restaurant prices indicates they are on the high side, sparking mentions of them being overpriced for the quality of food. Additionally, some logistical challenges were highlighted: kitchens and most restaurants closed early, which could inconvenience guests seeking late-night options. This was particularly noted after activities such as twilight golf. There's also a suggestion for the ice cream place to extend its hours post-dinner for a more comprehensive dining experience.
Overall, the variety and quality of food at Blue Mountain Resort Village Suites' restaurants make it a great place to eat dinner, although guests should be prepared for premium pricing and plan accordingly for earlier dining hours.
Rooms
Blue Mountain Resort Village Suites receives commendation for its spacious, clean and comfortable rooms. Guests appreciate the well-maintained and substantial size of the rooms with many mentioning that the accommodations exceeded their expectations. The fully equipped kitchens in suites add a home-away-from-home feel, making it convenient for longer stays or family visits. The location is central, providing easy access to the village and its attractions.
Certain rooms feature lovely balconies with scenic views of the mountains or the village, enhancing the overall experience. Despite some of the rooms being dated and in need of renovation, most guests find the accommodations to be exceptionally cozy and well-furnished. The overall cleanliness and effort put into maintaining the rooms are notable, though a few reviews highlight issues with cleanliness upon check-in or maintenance problems.
Comfort is emphasized with many guests noting the comfortable beds and modern amenities. The layout of the suites is often described as perfect for families, offering plenty of space to relax. However, some rooms can feel stuffy, dark or noisy due to their location and there are occasional reports of unpleasant smells and outdated decor.
Overall, the reviews suggest that while some rooms could benefit from updates and maintenance, the majority of guests enjoyed their spacious, clean and comfortable stays, appreciating the convenient and central location within the village.
Beds
The Blue Mountain Resort Village Suites generally receive positive feedback about their main beds, often described as very comfortable and even compared to sleeping on a cloud. Guests frequently highlight the quality of the bedding and note that the main beds provide a pleasant sleep experience.
However, the resort's pull-out sofas receive unfavorable reviews. Many guests report that these are extremely uncomfortable with issues ranging from worn mattresses to protruding wires that disrupt sleep. Several reviewers suggest bringing their own pillows due to problems with the provided ones being too stiff, large or uncomfortable. There are also concerns about some beds being too small or too high, making accessibility challenging for some guests.
Overall, the main beds are considered a strong point, whereas the pull-out beds and pillows fall short of expectations and could benefit from improvements.
Cleanliness
Blue Mountain Resort Village Suites offers a mixed but predominantly positive experience in terms of cleanliness. Many guests commend the rooms for being very clean, comfortable and well-maintained from top to bottom. The accommodations, including pool and gym equipment, often receive praise for their cleanliness and upkeep and the property is generally described as clean and convenient with friendly staff.
However, there are several recurring issues that some guests encounter. Instances of dirtiness such as dirty couches, smelly rooms, stained towels and bedsheets and dirty elevators were noted. Specific complaints include dust, hair in sinks and dirty carpets and balconies. Some guests also mentioned that housekeeping services were inconsistent or absent with cleaning required only upon specific requests.
Despite these issues, many positive remarks highlight clean and well-maintained rooms, which are spacious and comfortable. The maintenance teams and cleaning services receive applause for keeping the publicly shared amenities like the pool and gym in pristine condition. On balance, while cleanliness might not be uniformly excellent, the resort still provides a satisfactory and often pleasant stay for its guests.
Staff
Blue Mountain Resort Village Suites has garnered a multitude of positive reviews concerning their staff with guests frequently highlighting their friendliness, helpfulness and accommodating nature. The staff members are often described as extremely friendly and very helpful, consistently going out of their way to ensure a pleasant stay. Guests have commended specific staff members, noting their professionalism and dedication to excellent service. The maintenance team, concierge and front desk staff receive special praise for their quick and efficient problem-solving abilities, as well as their polite and courteous demeanor.
Notably, visitors have mentioned a seamless check-in process and staff who made significant efforts to upgrade rooms and leave thoughtful amenities like caramel popcorn—a gesture that underscores the staff's commitment to hospitality. Furthermore, the hotel features well-maintained amenities and clean, comfortable rooms, contributing to an overall positive experience.
However, there are isolated instances where the service has fallen short. Some guests encountered difficulties in reaching staff via phone and noted periods when staff were hard to find, particularly in addressing cleaning issues. There were a few mentions of staff being less approachable or displaying a less welcoming attitude, but these occurrences appear to be exceptions rather than the norm. Issues such as poor reception service or unavailability of advertised amenities have been pointed out by a minority of guests.
Overall, most reviews emphasize the exceptional service received from the staff at Blue Mountain Resort Village Suites, making their attentiveness and professionalism a significant highlight of the guest experience.
Wi-Fi
At Blue Mountain Resort Village Suites, guests appreciate many aspects of their stay, but the Wi-Fi quality leaves much to be desired. While the resort offers complimentary internet, many guests experienced slow and inconsistent connectivity. Instances of the Wi-Fi disconnecting daily or failing to connect at all were frequently mentioned. Some guests highlighted that they had to pay extra for faster speeds, which they felt should be included in the service, especially given the resort's pricing.
The complimentary Wi-Fi often didn't work properly and in several cases, it didn't reach the rooms at all. This unreliable service posed significant challenges, particularly for those needing the internet for work. Some reported that even when connected, the signal was weak and the service was spotty. Paying an additional fee for better internet didn't sit well with many guests, who expected a decent connection as a basic amenity.
Overall, while the resort provides free Wi-Fi, guests find it necessary to pay extra for reliable service, which can be frustrating. If seamless and strong internet connectivity is crucial for your stay, it might be worth considering this factor before booking.
Gym
The fitness facilities at Blue Mountain Resort Village Suites receive mixed feedback from guests. Many found the fitness center to be great and very useful, appreciating its cleanliness. The inclusion of the pool and golf facility adds to the overall positive experience. However, some guests noted that the gym was too small and limited in equipment with occasional instances of equipment not working. Additionally, the presence of children in the gym and unawareness of its existence until later in their stay were mentioned as minor drawbacks. The temporary closure of the gym and jacuzzi was also noted. Overall, the fitness amenities are beneficial but could use some improvements in size and maintenance.
Pool
The pool area at the Blue Mountain Resort Village Suites has received various feedback from guests. Many praised the cleanliness and upkeep, describing the pool and hot tubs as very clean, nice and well-maintained. The amenities, including the pool, jacuzzi and sauna, were noted as being clean and comfortable, adding to the overall enjoyment of their stay. Guests also appreciated the convenience of having an accessible pool and some found it to be a life-saver during their visit.
However, there were a few drawbacks. Several reviews highlighted operational issues, such as the need to reserve pool time, limited availability with only one hour allowed per day and sometimes not being able to secure a reservation at all. This led to disappointment for some who found their access to the pool restricted. Additionally, there were mentions of one hot tub being closed and other maintenance problems, such as a cloudy or dirty pool at times.
The pool area facilities, although enjoyed by many for their pleasant setup, also faced criticism due to inconsistent accessibility and operational hours with some guests unable to use the pool or hot tub due to closures or restrictions. Despite these issues, the positive aspects focused on the cleanliness and the well-maintained conditions of the amenities when available for use.
Parking
The parking situation at Blue Mountain Resort Village Suites seems to be a mix of convenience and challenges. Many guests appreciate the availability of underground parking, noting it to be a safe and good option. Some find the underground parking very convenient, providing easy and close access to the facilities. However, the experience is often marred by the tight and dirty conditions of the parking garage.
On the downside, parking spaces are limited and the process of finding a spot can be frustrating, sometimes taking as long as the drive to the resort itself. The costs associated with parking are frequently mentioned with numerous guests pointing out the $20 per night charge as an unexpected and steep expense, which they believe should be included in the room rate. There are mentions of free parking options, but these are noted to be far from the main building, though shuttle services are available to bridge the distance.
Overall, while the underground parking provides a level of convenience and safety, the additional costs and tight, sometimes dirty parking conditions pose significant drawbacks for many visitors.
Ski
Blue Mountain Resort Village Suites offers a prime location for ski enthusiasts, situated conveniently next to the slopes and just steps away from ski lifts. Guests frequently praise the overall excellence of the skiing experience in the area, noting the superb proximity to the ski facilities and the beauty of the ski hills. The ski trainers receive high marks for their excellent service and the availability of ski and snowboarding services, rentals and gear is well-appreciated.
The resort's strategic position allows for an easy ski-in, ski-out experience, making it perfect for a dedicated ski vacation. The children's ski camp stands out as a highlight, receiving positive feedback for its quality. Guests can enjoy mountain views and direct access to skiing right from the resort, which enhances the convenience and pleasure of the stay.
Though the resort focuses heavily on skiing, there are other activities available, such as climbing and rides on the Ridge Runner Mountain Coaster. However, some guests noted the limited variety of non-skiing activities. The resort also features access to a gondola, which helped some guests overcome fears and added to the overall positive experience.
The resort's location at the base of the mountain, surrounded by shops and restaurants, further contributes to its appeal. Nevertheless, it was noted that one of the facility pools was empty and the other required appointments, which might be a minor inconvenience.
In summary, Blue Mountain Resort Village Suites is highly recommended for its exceptional skiing amenities, making it an ideal destination for those looking to enjoy a dedicated skiing holiday with easy access to slopes and excellent ski services.
Nightlife
The nightlife around Blue Mountain Resort Village Suites offers a mix of experiences. Guests appreciate that the bars are open late with good DJs, creating an atmosphere comparable to other vibrant party locations. The lights at night are particularly beautiful and the overall nightlife scene is enjoyable with music filling the village into the evening. However, some guests have noted a lack of evening entertainment options with many activities and eateries closing early, especially on weeknights. The noise level can also be quite disruptive with music and rowdy behavior continuing until the early hours, leading to a challenging sleep environment even with windows closed. While some rooms provide a quieter retreat, the general consensus is that for those seeking a lively nightlife, the resort has a great deal to offer but could benefit from extended hours for certain amenities and quieter nighttime policies.
4 Star
Blue Mountain Resort Village Suites offers a blend of comfort and convenience that encourages guests to return for future visits. Its central location places dining and activities within easy reach, enhancing the overall stay. The accommodations are clean, comfortable and quiet, promising a relaxing environment. The resort provides a mix of four-star facilities and experiences, such as a full kitchen in the rooms and a convenient pool, together with slight hints of luxury.
Guests have praised the spa experience and the fun live music events, particularly on Friday nights, adding a vibrant touch to their stay. Many have enjoyed amenities like the underground parking and the excellent views for people-watching from their room's window, though a few mentioned difficulty finding parking spots. Despite some criticisms about outdated aspects, most agree that the resort offers good value within its price range.
The Grand Georgian Hotel has been highlighted as particularly beautiful, contributing to an overall favorable impression. Guests have noted that the experience, while luxurious and maximizing value, sometimes fell short of what one might expect from a traditional four-star rating. Nonetheless with its inviting atmosphere and excellent service, Blue Mountain Resort Village Suites remains a popular choice for those seeking a comfortable and enjoyable getaway.
Heated Pool
At Blue Mountain Resort Village Suites, guests frequently praised the hotel's heated pool and hot tub for providing a delightful and relaxing experience. The pool area, which includes both indoor and outdoor options, consistently receives high marks for its cleanliness and the warmth of the water, making it a favored spot for relaxation after a day of activities. Visitors enjoyed the outdoor setting of the hot tubs and highlighted the inviting and well-maintained nature of these amenities.
The positive feedback also extends to the overall atmosphere of the resort, which guests describe as stunning and cozy, bolstered by amenities like fireplaces in the rooms. The resort's location is another recurring highlight, strategically positioned near the slopes, which makes it a prime choice for winter visitors.
Inside the rooms, guests appreciated the cleanliness and the functionality of the mini kitchens, which come fully stocked with utensils, pots, pans and cutlery – ideal for those who prefer to prepare their own meals. Some reviews did mention occasional issues with room amenities and the comfort level of the sofa beds, but these were generally overshadowed by praise for the friendly and accommodating staff, who were quick to address any concerns.
Overall, Blue Mountain Resort Village Suites offers a comfortable and enjoyable stay with its heated pool and hot tub being a notable feature that many guests cherished.
Outdoor Pool
The Blue Mountain Resort Village Suites offers a well-regarded outdoor pool that guests have generally found to be a highlight of their stay. Many appreciated the nice and relaxing atmosphere of the pool with some specifically noting it as large and not crowded, even towards the end of September. A number of guests praised both the pool and the hot tub, describing them as wonderful and amazing. The overall facilities were seen as well-designed, which added to the positive pool experience.
Despite these favorable comments, there were occasional issues. The pool was sometimes closed and there were complaints about it being muddy and smelling like mold and mildew at times. Additionally, noise from the hot tub pump was reported to be disruptive. However, for those who had the opportunity to use the pool, it offered a pleasant and refreshing amenity during their stay, contributing to the resort’s overall appeal, especially with its convenient walkability to a diverse selection of food and bars.
Romantic
Blue Mountain Resort Village Suites delivers a romantic getaway experience, ideal for special occasions. Guests frequently mention charming touches such as a fireplace that adds a cozy and brilliant ambiance to their stay. The resort goes the extra mile with thoughtful gestures, including chocolate on the table and a complimentary wine bottle for anniversary celebrations. Visitors appreciate the spacious and perfect suites that contribute to a romantic feel. The picturesque village atmosphere, especially festive during the Christmas season, enhances the overall romantic experience. Despite some minor disappointments on birthday weekends, couples generally find the resort to be a delightful setting for anniversaries and other special moments.
Yes, Blue Mountain Resort Village Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Blue Mountain Resort Village Suites.
No, Blue Mountain Resort Village Suites doesn't allow dogs.
Yes, parking facilities are available at Blue Mountain Resort Village Suites.
Yes, Blue Mountain Resort Village Suites has a gym.