The Westin Trillium House, Blue Mountain
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Summary of reviewsThe Westin Trillium House, Blue Mountain, is renowned for its prime location nestled in the heart of Blue Mountain Village, providing guests with easy, walkable access to ski lifts, scenic trails, charming shops and diverse dining options. Its proximity to various attractions ensures a convenient and enjoyable experience for visitors with picturesque views from the property enhancing the overall ambiance.
The hotel rooms are well-regarded for their spaciousness, cleanliness and comfort. Balconies in some rooms offer stunning mountain and village views, making the stay more memorable. Despite minor criticisms regarding room layout and occasional cleaning lapses, the accommodations generally provide a pleasant retreat. The beautifully maintained property, coupled with amenities like a heated pool and hot tub, further elevates the guest experience.
Guests commend the cleanliness of The Westin Trillium House, appreciating the spotless rooms and the well-maintained facilities. Although some areas, such as carpets or balconies, could benefit from more meticulous cleaning, the hotel's overall standard of cleanliness is highly praised.
The staff at The Westin Trillium House receives high marks for their friendliness, helpfulness and professionalism. Their warm and accommodating service significantly enhances guests' stays, making them feel well cared for and welcomed. The front desk and concierge teams, in particular, are noted for their exceptional customer service.
The hotel's breakfast offerings, although not included with the room and lacking a buffet option, receive positive feedback for their quality. Guests enjoy the delicious a la carte selections, especially the breakfast in bed and the Belgian waffles. However, the need for reservations and limited variety might require some improvement.
Families find The Westin Trillium House particularly appealing due to its spacious suites and family-friendly amenities. The two-bedroom rooms with kitchens and multiple bathrooms provide a convenient setup for families, allowing them to prepare their own meals. The hotel's atmosphere and helpful staff contribute to a hassle-free and enjoyable family vacation, making it a great choice for those with children.
While the pool area is widely celebrated for its heated outdoor pool and hot tub, a few guests suggest more frequent cleaning and more inclusive pool access to improve the experience. Additionally, parking, although sometimes challenging due to limited space and a daily fee, generally remains available for guests.
The beds at the hotel receive mixed reviews with some guests praising their comfort while others express dissatisfaction with the bedding quality. Issues such as soft or sunken mattresses and inadequate quilt covers are noted, suggesting room for enhancement in this aspect.
In summary, The Westin Trillium House, Blue Mountain, offers a beautifully located, family-friendly destination with excellent amenities and friendly service. The picturesque views, cleanliness and convenient access to village attractions make it a preferred choice for visitors, despite minor areas that could benefit from improvement.
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The hotel rooms are well-regarded for their spaciousness, cleanliness and comfort. Balconies in some rooms offer stunning mountain and village views, making the stay more memorable. Despite minor criticisms regarding room layout and occasional cleaning lapses, the accommodations generally provide a pleasant retreat. The beautifully maintained property, coupled with amenities like a heated pool and hot tub, further elevates the guest experience.
Guests commend the cleanliness of The Westin Trillium House, appreciating the spotless rooms and the well-maintained facilities. Although some areas, such as carpets or balconies, could benefit from more meticulous cleaning, the hotel's overall standard of cleanliness is highly praised.
The staff at The Westin Trillium House receives high marks for their friendliness, helpfulness and professionalism. Their warm and accommodating service significantly enhances guests' stays, making them feel well cared for and welcomed. The front desk and concierge teams, in particular, are noted for their exceptional customer service.
The hotel's breakfast offerings, although not included with the room and lacking a buffet option, receive positive feedback for their quality. Guests enjoy the delicious a la carte selections, especially the breakfast in bed and the Belgian waffles. However, the need for reservations and limited variety might require some improvement.
Families find The Westin Trillium House particularly appealing due to its spacious suites and family-friendly amenities. The two-bedroom rooms with kitchens and multiple bathrooms provide a convenient setup for families, allowing them to prepare their own meals. The hotel's atmosphere and helpful staff contribute to a hassle-free and enjoyable family vacation, making it a great choice for those with children.
While the pool area is widely celebrated for its heated outdoor pool and hot tub, a few guests suggest more frequent cleaning and more inclusive pool access to improve the experience. Additionally, parking, although sometimes challenging due to limited space and a daily fee, generally remains available for guests.
The beds at the hotel receive mixed reviews with some guests praising their comfort while others express dissatisfaction with the bedding quality. Issues such as soft or sunken mattresses and inadequate quilt covers are noted, suggesting room for enhancement in this aspect.
In summary, The Westin Trillium House, Blue Mountain, offers a beautifully located, family-friendly destination with excellent amenities and friendly service. The picturesque views, cleanliness and convenient access to village attractions make it a preferred choice for visitors, despite minor areas that could benefit from improvement.
Hotel near Golf Courses
Located at Blue Mountain Resort, this hotel provides access to Monterra Golf Course, the resort's own 18-hole course. Guests can easily access the course facilities.
Hotel with Ski To Door Access
Located in the heart of Blue Mountain Village, this hotel offers true ski-in/ski-out access. It features spacious suites, a year-round outdoor heated pool, and ski valet services, making it ideal for a seamless skiing experience.
Hotel near Ski Resorts
Located in the heart of Blue Mountain Village at the base of Blue Mountain Ski Resort, this hotel provides ski shuttle and lift services. It also features a heated outdoor pool. It is a four-season destination nestled between the shores of Georgian Bay and the heights of the Niagara Escarpment.
Family Friendly Hotel
This hotel offers ski-in/ski-out access, a golf course, and an outdoor pool, catering to both winter and summer family fun. It also features a heated pool, hot tub, and is located close to Plunge Aquatic Centre and the Blue Mountain Village activities.
Dog Friendly Hotel
This hotel is pet-friendly and offers Westin Heavenly Dog Bed products to ensure pets are rested and rejuvenated. It welcomes all canine pets and provides a comfortable stay for both guests and their companions.
Hotel with Swimming Pool
This hotel is a perfect hub for a stay in Blue Mountain, offering a great room and view of the village. The staff is very friendly and the environment is peaceful. It also has access to a private beach featuring amenities such as sun loungers and plush towels.
Heated Pool Outdoor Pool
Name of the pool: Outdoor Heated Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Show more... Heated pool
Hotel with Parking
This hotel offers convenient parking options for guests. It provides easy access to nearby attractions and activities, making it a top choice for travelers with vehicles.
EV charging stations
Accessible Hotel
This hotel offers 3 accessible suites equipped with support bars in the bathrooms for showers and a spacious layout for wheelchair maneuverability. These suites also include strobe lights for phone ring detection. Accessible on-site parking and a limited number of wheelchairs are available for guests.
4-Star Hotel
This hotel is consistently rated highly as a 4-star property, offering premium amenities like a heated outdoor pool, hot tubs, spa, and a restaurant. Guests praise its comfortable rooms with features like fireplaces and kitchenettes, and its prime location in the pedestrian village with ski-in/ski-out access and proximity to attractions.
Hotel with Outdoor Pool
This hotel features a year-round heated outdoor pool and hot tub. Guests frequently praise the pool area for being warm and having a picturesque setting, making it a top choice for outdoor swimming regardless of the season.
Hotel with Heated Pool
Offers a year-round outdoor heated pool and hot tubs. The suites provide a comfortable stay with kitchenettes and separate living spaces, ideal for families and longer stays. Dedicated front desk ensures guest needs are promptly addressed.
Hotel with EV Charging Stations
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Gym
Guest Reviews
Nestled in an exceptional spot, The Westin Trillium House, Blue Mountain, boasts a prime location that places guests in the heart of the action. Enclosed by the vibrant Blue Mountain Village, the hotel offers easy, walkable access to a variety of attractions and amenities. Just steps from the ski lifts and scenic trails, the location is superb for both winter sports enthusiasts and those looking to explore the village's charming shops and restaurants.
Guests consistently praise the hotel's proximity to the village, noting that it provides a lively yet comfortable atmosphere. The convenience of being within a short, picturesque walk to the village center is highlighted as a major plus. This strategic placement ensures that everything one needs is close at hand, making it simple to enjoy dining, shopping and entertainment options.
The hotel's surrounding views also receive high marks with guests enjoying picturesque vistas from their balconies. The property itself is beautifully maintained, offering clean and recently renovated rooms. Additional amenities like a great hot tub and pool further enhance the experience.
Moreover, the hotel caters to a broad range of visitors by being pet-friendly, providing fantastic service and ensuring a welcoming environment. The staff's helpful demeanor contributes to the positive experience, making The Westin Trillium House a standout choice for visitors seeking both accessibility and comfort in Blue Mountain Village.
The breakfast experience at The Westin Trillium House, Blue Mountain features a few mixed reviews, but there are several positive aspects highlighted by guests. While breakfast is not included with the room and there isn’t a buffet option available, the on-site restaurant offers good a la carte selections. The convenience of the hotel's location within the village adds to its appeal, making it easy for guests to find dining options. Many praised the delicious breakfast in bed and the particularly amazing Belgian waffles. However, some guests expressed a desire for more diverse a la carte options and noted a long wait time for breakfast due to the need for reservations. Despite these minor inconveniences, the overall breakfast experience remains enjoyable for many visitors.
Nestled at the Blue Mountain, The Westin Trillium House exudes a blend of comfort and scenic beauty through its guest rooms. Many visitors highlight the wonderful views, particularly those overlooking the mountains and the village, which add a picturesque touch to the stay. The rooms are described as spacious, clean and equipped with all essential amenities, making for a comfortable retreat.
Both suites and standard rooms were praised for their cleanliness, beautiful décor and well-organized spaces. The balconies provided in some rooms offer an added charm, allowing guests to soak in the surrounding beauty. Beds are notably comfortable, contributing to a quiet and restful night’s sleep.
However, some guests mention issues with room size and layout. While some suites are large and accommodating, others feel cramped, especially when additional sleeping arrangements like pull-out sofas are used. A few reviews pointed out limited table space and uncomfortable furniture in some rooms. There are also mentions of outdated kitchenettes and occasional issues with cleanliness when rooms were not serviced at night as expected.
Overall, the rooms at The Westin Trillium House are well-regarded for their views, comfort and cleanliness, though attention to detail could enhance the experience further. The prime location coupled with the extensive amenities makes it a favorable choice for a stay at Blue Mountain, despite some areas in need of improvement.
At The Westin Trillium House, Blue Mountain, the reviews on the beds reveal a mixed experience for guests. While some visitors found the beds to be incredibly comfortable, describing them as the most comfortable ever slept in and praising the pillows for their comfort, others reported dissatisfaction with aspects of the bedding. Specific complaints include mattresses that are too soft, small or sunken and quilts that are heavy or lack covers. There are also recurrent mentions of beds being smaller than expected and the general bedding quality being subpar. Despite a number of guests highlighting the comfort of the beds and the warmth provided by multiple duvets, the overall feedback suggests some inconsistencies in the bed quality and bedding arrangements.
The Westin Trillium House, Blue Mountain has garnered praise for its cleanliness and overall presentation. Reviewers consistently highlighted how immaculately clean the hotel was, both in the rooms and throughout the facility. Many appreciated the well-maintained atmosphere and the convenience of its location. Guests noted the rooms were standard but spotless with nice touches and comfortable decor contributing to a pleasant stay.
The outside pool was mentioned positively, though some felt it could benefit from more frequent cleaning. While guests found the hotel easy to navigate and enjoyed its spacious, clean rooms, there were a few minor issues. These included occasionally dirty carpets and a need for better cleaning of balconies. Some visitors pointed out housekeeping could be more thorough, particularly with certain details like the room phone.
Additionally, a desire for a breakfast buffet option in the restaurant was expressed, along with concerns about unreliable internet service and the dark decor of the rooms. However, the overall sentiment was positive with cleanliness being a standout feature for many travelers.
The Westin Trillium House, Blue Mountain, has garnered commendable reviews for its staff from numerous guests. The majority of the feedback highlights the friendliness and helpfulness of the staff, contributing significantly to a positive guest experience. Guests frequently describe the staff as super accommodating, attentive and incredibly helpful at all times. The front desk team, in particular, stands out for their professionalism and efficiency. The concierge is noted for being both professional and inviting and interactions with the check-in staff are often characterized as very helpful and pleasant.
Although there are occasional mentions of less cooperative or unfriendly behavior from a few staff members, the overall impression is overwhelmingly positive. The staff's commitment to exceptional customer service is consistently applauded with many guests feeling well cared for and noting that the staff went out of their way to meet any requests.
In conclusion, the Westin Trillium House staff are praised for their warm, friendly and customer-focused service, which significantly enhances the overall experience of staying at this beautifully located hotel.
The pool area at The Westin Trillium House, Blue Mountain receives high marks from guests, particularly for its heated outdoor pool and hot tub, which are frequently praised as warm, fantastic and delightful. Visitors frequently highlight the magnificent heated pool, making it a perfect spot even during the winter season. Many guests enjoyed the picturesque setting of the pool and found both the pool and hot tub to be great.
However, there are recurring comments suggesting that the pool and hot tub could benefit from more frequent cleaning. Despite this, the overall sentiment remains positive with many guests expressing their love for the heated amenities and having an enjoyable experience. Some guests note that the pool admission fees could add up and desired more inclusivity in pool access to enhance the stay.
Parking at The Westin Trillium House, Blue Mountain comes with a daily charge of CAD 20. While this fee is an additional cost to the room rate, guests generally find parking to be available, even if the underground lot becomes full. However, the experience can be challenging due to the small size of the parking lot and navigating the underground parking may be tricky. There are occasional difficulties such as poor signage and the need to park off-site when the underground lot is at capacity, which some guests found inconvenient. Despite these challenges, it is noted that parking is usually available, providing a reliable option for guests driving in.
The Westin Trillium House, Blue Mountain is a standout choice for a family getaway, particularly for those with young children. Families will find the suites exceptionally spacious, comfortably accommodating groups of four. The two-bedroom rooms equipped with kitchens and two full bathrooms make it convenient for preparing and enjoying meals together, which is ideal for families who prefer to cook their own breakfast, lunch and dinner.
The property is undeniably family-friendly and the staff’s kindness and helpfulness leave a lasting impression on guests, contributing to a memorable stay. Activities like small ski getaways are made easy, ensuring that both kids and parents have a hassle-free experience. This combination of thoughtful amenities and excellent service makes The Westin Trillium House a perfect choice for family vacations.
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Location
Guests consistently praise the hotel's proximity to the village, noting that it provides a lively yet comfortable atmosphere. The convenience of being within a short, picturesque walk to the village center is highlighted as a major plus. This strategic placement ensures that everything one needs is close at hand, making it simple to enjoy dining, shopping and entertainment options.
The hotel's surrounding views also receive high marks with guests enjoying picturesque vistas from their balconies. The property itself is beautifully maintained, offering clean and recently renovated rooms. Additional amenities like a great hot tub and pool further enhance the experience.
Moreover, the hotel caters to a broad range of visitors by being pet-friendly, providing fantastic service and ensuring a welcoming environment. The staff's helpful demeanor contributes to the positive experience, making The Westin Trillium House a standout choice for visitors seeking both accessibility and comfort in Blue Mountain Village.
Breakfast
Rooms
Both suites and standard rooms were praised for their cleanliness, beautiful décor and well-organized spaces. The balconies provided in some rooms offer an added charm, allowing guests to soak in the surrounding beauty. Beds are notably comfortable, contributing to a quiet and restful night’s sleep.
However, some guests mention issues with room size and layout. While some suites are large and accommodating, others feel cramped, especially when additional sleeping arrangements like pull-out sofas are used. A few reviews pointed out limited table space and uncomfortable furniture in some rooms. There are also mentions of outdated kitchenettes and occasional issues with cleanliness when rooms were not serviced at night as expected.
Overall, the rooms at The Westin Trillium House are well-regarded for their views, comfort and cleanliness, though attention to detail could enhance the experience further. The prime location coupled with the extensive amenities makes it a favorable choice for a stay at Blue Mountain, despite some areas in need of improvement.
Beds
Cleanliness
The outside pool was mentioned positively, though some felt it could benefit from more frequent cleaning. While guests found the hotel easy to navigate and enjoyed its spacious, clean rooms, there were a few minor issues. These included occasionally dirty carpets and a need for better cleaning of balconies. Some visitors pointed out housekeeping could be more thorough, particularly with certain details like the room phone.
Additionally, a desire for a breakfast buffet option in the restaurant was expressed, along with concerns about unreliable internet service and the dark decor of the rooms. However, the overall sentiment was positive with cleanliness being a standout feature for many travelers.
Staff
Although there are occasional mentions of less cooperative or unfriendly behavior from a few staff members, the overall impression is overwhelmingly positive. The staff's commitment to exceptional customer service is consistently applauded with many guests feeling well cared for and noting that the staff went out of their way to meet any requests.
In conclusion, the Westin Trillium House staff are praised for their warm, friendly and customer-focused service, which significantly enhances the overall experience of staying at this beautifully located hotel.
Pool
However, there are recurring comments suggesting that the pool and hot tub could benefit from more frequent cleaning. Despite this, the overall sentiment remains positive with many guests expressing their love for the heated amenities and having an enjoyable experience. Some guests note that the pool admission fees could add up and desired more inclusivity in pool access to enhance the stay.
Parking
Family
The property is undeniably family-friendly and the staff’s kindness and helpfulness leave a lasting impression on guests, contributing to a memorable stay. Activities like small ski getaways are made easy, ensuring that both kids and parents have a hassle-free experience. This combination of thoughtful amenities and excellent service makes The Westin Trillium House a perfect choice for family vacations.
Yes, The Westin Trillium House, Blue Mountain has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at The Westin Trillium House, Blue Mountain.
Yes, The Westin Trillium House, Blue Mountain welcomes dogs.
Yes, parking facilities are available at The Westin Trillium House, Blue Mountain.
Yes, The Westin Trillium House, Blue Mountain has a gym.
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