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Gazelle Resort & Spa

Bolu , Fatih Mah. Kokez Sok. No:23, Karacasu (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGazelle Resort & Spa is a hidden gem situated in a breathtaking location, perfect for those seeking a getaway into nature. The hotel offers fantastic facilities, including a beautiful outdoor pool, a diverse selection of dining options and an exceptional spa. The cleanliness of the hotel is highly praised by guests and the staff is generally friendly and helpful with some standout members. The resort is excellent for families with various activities available to keep children entertained. Although some guests have mentioned minor issues with room decor and noisy air conditioning, overall, Gazelle Resort & Spa is an enjoyable and relaxing hotel suitable for all members of the family. It's a bit pricey, but the personalized experience is worth it for an exceptional 5-star stay.
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Categories

Luxury Resort

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

What percentage of your guests are families? Between 50% and 90%

Family-Friendly room types:

Family rooms

Triple rooms

Quad rooms

One-bedroom apartments

Two-bedroom apartments

Three-bedroom apartments

Please suggest which room type a family with one child should choose and where the child will sleep:
standart balkonsuz oda yeterlı olacaktır 30 M'

Romantic Resort

Resort with Swimming Pool

Indoor Pool Children's Pool Outdoor Pool

Business Resort

Accessible Resort

Resort with Gym

Resort with Tennis Courts

5-Star Resort

Resort with Outdoor Pool

Resort with Children's Pool

Resort with Indoor Pool

Room Types

Superior Room Air-conditioned room with a satellite TV and private bathroom.

VIP Suite This double room's standout feature is the hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Roof Suite The hot tub is a top feature of this suite. This spacious suite comes with 2 bedrooms, a seating area and 2 bathrooms with a bath and a shower. This suite is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 3 beds.

Family Suite This 60 m² suite features an LCD TV, a minibar, a safe box, view, seating area and air conditioning. Private bathroom is equipped with a shower and a spa bath. There is also a balcony.

King Suite This suite's special feature is the hot tub. This spacious suite consists of 2 bedrooms, a seating area and 2 bathrooms with a bath and a shower. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 3 beds.

Junior Suite The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.

Double Room with Balcony Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

King Suite with Pool View This suite features a hot tub and a fireplace. This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The suite features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit has 5 beds.

Two-Bedroom Suite This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The suite provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 4 beds.

About Gazelle Resort & Spa

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Guest Reviews

8.4

Very Good

Location

Nestled in the heart of nature, Gazelle Resort & Spa boasts a breathtaking location with many options for outdoor activities. The surrounding park is home to wild animals such as deer and goats which guests can observe on leisurely walks along the trails. The resort is conveniently located close to Bolu city center, where guests can explore the area's cultural attractions. The lobby, garden and service are all fantastic additions to the experience of staying at the resort. The serene and peaceful location is perfect for relaxation with cool temperatures and even snow adding to the charm. The hotel is also great for families with activities for children and opportunities for them to interact with friendly animals such as ducks and peacocks. Gazelle Resort & Spa is truly a hidden gem for those seeking a getaway into nature.

Breakfast

The breakfast and dinner at Gazelle Resort & Spa have received excellent reviews from guests. Many have praised the variety and taste of the food offered with the buffet accommodating all preferences. Though some have mentioned repetition in the food options, overall, the meals are considered delicious and of high quality. The breakfast buffet is especially impressive with a diverse selection to choose from. The inclusion of both breakfast and dinner in the stay is well worth it, given the quality and variety of the food offered. Even non-English reviews express satisfaction with the breakfast.

Dinner

Gazelle Resort & Spa offers a dinner and breakfast buffet that has received positive reviews with guests particularly enjoying the variety of food options available. Some guests did mention that the food was not always delicious, but overall, the reviews praised the fantastic and great food at the restaurant. The dinner buffet was noted for its diverse range of options, including an abundance of salads, appetizers and desserts. However, guests should be aware that the hotel charges for soft drinks, tea and coffee during dinner. Despite some minor complaints, the dinner and breakfast at Gazelle Resort & Spa's buffet can be a great experience for guests who enjoy a variety of delicious food options.

Rooms

Gazelle Resort & Spa offers comfortable and spacious rooms, although some guests mentioned that the furniture is old and in need of renovation. The cleanliness of the rooms received positive comments from guests with some even mentioning the availability of slippers and bathrobes. However, some rooms were reported to have dirty carpets and outdated decor with a few complaints about uncomfortable beds and the bathroom doors not closing properly. Additionally, a few guests mentioned experiencing noise and heat due to poor air conditioning or windows that do not close properly. Despite some issues, the overall feedback is that Gazelle Resort & Spa is a clean and family-friendly place to stay, offering excellent amenities.

Cleanliness

The Gazelle Resort & Spa is a beautiful and peaceful hotel with amazing cleanliness. The swimming pools, both indoor and outdoor, are clean and well-maintained. Guests were satisfied with every service offered by the hotel with the rooms being comfortable, clean and equipped with all necessary amenities. Guests reported some minor cleanliness issues, such as leftover snacks from previous guests or dirty high chairs in the restaurant. Despite these isolated issues, guests overall were happy with the levels of cleanliness at the Gazelle Resort & Spa with one guest even describing the spa as "wonderful and smelling nice." The hotel staff received mixed reviews, but the hotel's cleanliness was widely praised.

Staff

The staff at Gazelle Resort & Spa are a mixed bag with some guests praising their friendliness and helpfulness while others found some of them lacking in professionalism and customer service skills. The receptionists Nigar and Onur were specifically mentioned as being very helpful, while the café staff were criticized for not speaking English and not trying to understand requests. However, the staff in the restaurant were described as good and there was praise for the spa staff as well. The number of employees was noted to be low, but guests still found the service to be quick and the variety of massages and pools to be great. Despite some negative comments, the majority of guests had positive things to say about the staff with phrases like "nice," "respectful," and "ready to help with any questions" being common.

Spa

The Gazelle Resort & Spa boasts a wonderful spa with so many options to enjoy. The spa facilities include a Turkish bath, a salt room and a variety of massages and swimming pools. Guests can relax in the separated spa area and pools in the underground for women. The spa center is excellent with a large number of saunas and professional staff. The spa at Gazelle Resort & Spa is perfect for those looking to unwind and enjoy some relaxation during their stay.

Pool

Gazelle Resort & Spa boasts an impressive range of swimming pools for guests to enjoy- from a clean indoor and outdoor pool to a great open pool. Families can take advantage of the children's pool while female guests have their own private pool. For those looking to relax, there are separate spa areas and a variety of massages available. While some guests have noted the water in the swimming pool can be a bit chilly, overall many have praised the quality of the pools. The only downside is poor service when it comes to poolside drinks, as one guest reported having a cola spilled on them with no apology or replacement. Regardless, guests can soak up the sun and enjoy the beautiful weather by taking a dip in the pool- it's a great way to unwind during a stay at Gazelle Resort & Spa.

Family

Gazelle Resort & Spa is a great place for families looking for an outing with plenty of activities to keep the kids entertained. The resort boasts a private pool for women and children, as well as indoor and outdoor pools for all guests. There's even a children's park and an area where you can walk amongst animals such as peacocks, deer and ducks. For those with young children, there's even a nursery available. It's a relaxing and fun-filled resort suitable for all members of the family. Despite the number of families with kids, they don't seem to disturb those who have come as couples or without children.

5 Star

Gazelle Resort & Spa is an exceptional 5-star hotel that offers exceptional facilities and services. The rooms are well-maintained with top-notch technical service. While some guests complained about the cleanliness of the bathrooms, overall the hotel is highly recommended for a luxurious stay. The only downside might be the high price, but the personalized experience is worth it. If you're looking for an exceptional product, Gazelle Resort & Spa is the hotel for you.

Outdoor Pool

Gazelle Resort & Spa is a beautiful resort that will provide everything you need for a perfect getaway. The outdoor pool is a major highlight of the hotel, loved by guests for its open and clean swimming area. The pool also offers a variety of massages and activities that will cater to your every need. Families with children will appreciate the dedicated kid's swimming area perfect for the little ones. Don't hesitate to experience the beautiful outdoor pool at Gazelle Resort & Spa!

Yes, Gazelle Resort & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Gazelle Resort & Spa.

No, Gazelle Resort & Spa doesn't allow dogs.

No, parking facilities aren't available at Gazelle Resort & Spa.

Yes, Gazelle Resort & Spa has a gym.

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