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Summary of reviewsSuper 8 by Wyndham Brockton is strategically positioned in an easily accessible area, close to major highways, a mall, and various dining options, making it a convenient choice for both solo travelers and families. The hotel's prime location, coupled with affordability, is especially appreciated by guests visiting nearby family members or exploring destinations like Boston and Cape Cod.
The breakfast experience, while basic, includes coffee, toast, and occasional muffins, bagels, and cereals. Some guests have expressed appreciation, particularly for the orange juice and the manager's willingness to replenish the fruit basket. Despite limited options, guests generally find the breakfast adequate, particularly given the cost of the stay.
Rooms at the hotel offer a comfortable and spacious accommodation experience, with cleanliness and new, comfortable bedding frequently praised. However, some areas require improvement, such as ventilation to address odors and updates to outdated furniture and carpet.
The hotel's cleanliness receives a mixed response, with many guests finding the rooms clean and cozy, reinforced by commendable customer service and a nice, helpful staff team. However, concerns about broken amenities, dirty carpets, and smoke odors persist.
Staff at Super 8 by Wyndham Brockton are highly regarded for their friendliness and professionalism, with many guests mentioning positive interactions with the front desk, particularly with staff like Anthony. The check-in process is noted for being efficient, enhancing the overall hospitality experience.
Beds generally provide a comfortable sleep experience, though some guests noted issues such as cigarette burns on the bedspread and a lack of daily bed-making service. Overall, the hotel offers good value, friendly service, and suitable accommodations for travelers seeking affordability and basic comfort. Show more
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Categories
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Room Types
King Studio Suite - SmokingThis air-conditioned suite is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.
King Studio Suite - Non-SmokingThis air-conditioned suite is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.
Double Room with Two Double Beds - SmokingThis family room features a TV with cable channels. The unit has 2 beds.
Double Room with Two Double Beds - Non-SmokingFeaturing free toiletries, this family room includes a private bathroom with a bath or a shower. The family room features air conditioning. The unit has 2 beds.
King Room - Non-SmokingOffering free toiletries, this triple room includes a private bathroom with a bath or a shower. The triple room offers air conditioning. The unit offers 1 bed.
King Room - Mobility Access/SmokingOffering free toiletries, this triple room includes a private bathroom with a bath or a shower. The triple room offers air conditioning. The unit offers 1 bed.
King Room - Mobility Access/Non-SmokingThe triple room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
Guest Reviews
5.9
Rated
Location
Nestled in an easily accessible area of Brockton, Super 8 by Wyndham is strategically positioned to cater to various traveler needs. The hotel's proximity to major highways and a nearby mall makes it a convenient choice for those looking to explore the area or head further afield to destinations like Boston and Cape Cod. Guests appreciate the hotel's close proximity to a shopping center, providing them with numerous dining and shopping options just a short walk away. Moreover, the location facilitates great convenience for those visiting nearby family members, offering both privacy and quietness amidst the bustling surroundings. The presence of large truck parking suggests it's a suitable stop for travelers on road trips. This combination of a prime location and affordability makes it a practical option for both solo travelers and families, underscored by smooth check-ins and commendably friendly staff.
Breakfast
The breakfast experience at the Super 8 by Wyndham Brockton is predominantly characterized by its simplicity and limited variety. Many guests note that the offerings primarily consist of basic items such as coffee, toast, and packaged foods, with occasional muffins, bagels, and cereals. The refreshingly favorable feedback highlights the orange juice and the manager's willingness to replenish the fruit basket upon request. However, reviews also point to the lack of diversity and quality in the breakfast options, with some guests describing them as meager or minimal and certain items occasionally not meeting expected standards. Despite its limitations, some guests find the breakfast adequate or acceptable, appreciating its inclusion in the stay and viewing it as a reasonable offering given the overall cost. Overall, while the breakfast at this hotel fulfills the basic needs for some guests, it seems to fall short of providing a more satisfying and versatile start to the day for many others.
Rooms
Super 8 by Wyndham in Brockton offers a mixed experience when it comes to room accommodations. Many guests found the rooms to be clean and spacious, providing ample space for comfort and relaxation. The hotel appears to uphold a satisfactory standard of cleanliness, with multiple reviews acknowledging spotless and tidy rooms that meet expectations for this level of accommodation. Guests often mentioned comfortable and new bedding, which contributes positively to the overall comfort of their stay.
Despite the positive feedback on cleanliness and comfort, there are also several noted areas for improvement. Some rooms tend to have an issue with unpleasant odors, with a recurring mention of cigarette smoke even in non-smoking rooms. The hotel might benefit from addressing its ventilation system to alleviate these concerns and enhance the guest experience. Furthermore, the furniture and fixtures in the rooms are described as outdated, with visible wear such as faded carpets and old blankets, which could use refurbishment.
Overall, while the hotel rooms at Super 8 by Wyndham Brockton generally offer comfort, cleanliness, and spaciousness appreciated by budget-conscious travelers, a few improvements in ventilation and room maintenance could significantly enhance the guest experience.
Beds
The beds at Super 8 by Wyndham Brockton seem to offer guests a mixed experience. On the positive side, many guests found the beds comfortable, with descriptions such as clean, soft, and even very comfortable surfacing multiple times. Some rooms feature new beds with zippered allergy coverings, which is a nice touch for those concerned about allergens. Reviews also mention king-size beds as an option, which can appeal to travelers seeking extra space. However, there are some concerns, with a few guests finding the beds less comfortable, noting issues like the presence of cigarette burns on the bedspread and a lack of daily bed-making service. Despite these minor drawbacks, the general sentiment leans toward a comfortable sleep experience, making it a decent choice for budget-conscious travelers.
Cleanliness
The Super 8 by Wyndham Brockton presents a mixed picture when it comes to cleanliness. Guests have shared varied experiences, highlighting both the positive and negative aspects of their stays. On the brighter side, many have found the rooms to be pleasant, describing them as clean and cozy with comfortable beds. The facility's interior is mentioned as being very clean, with spotless rooms and clean bedding adding to the comfort. Some reviews also note that the hotel provides excellent value for money, with clean and comfortable accommodations that are conveniently located near a mall and restaurants.
The breakfast has been appreciated for its quality relative to the price, and guests from various states, including Texas, Georgia, and North Carolina, have reported enjoying their stay. Customer service has received favorable remarks too, with staff described as nice and helpful.
However, the hotel faces criticism for its cleanliness in other aspects. There have been reports of broken amenities, dirty carpets, and noticeable stains. Lingering odors of smoke have been pointed out, alongside issues with dust and dirt on surfaces such as dressers and bathroom floors. The exterior and entrance have also been found lacking in cleanliness, with visible marks and handprints detracting from an otherwise positive experience. While these reviews paint a varied picture, guests who prioritize affordability and basic comfort may still find the Super 8 by Wyndham Brockton to be a worthwhile option.
Staff
The staff at Super 8 by Wyndham Brockton receives praise for their friendliness and professionalism. Many guests highlight the welcoming and accommodating nature of the team, especially noting the exceptional service provided by front desk staff like Anthony, who is described as polite and caring. The hotel's management also draws compliments for being pleasant and attentive, with the night manager being particularly responsive. Guests appreciate the efficient and fast check-in process, often facilitated by courteous and helpful receptionists. While a few reviews mention instances of unfriendliness or poor service, the overall sentiment remains positive, emphasized by the staff's commitment to ensuring a clean and hospitable environment. Despite some language barriers, the team’s effort to provide good customer service is consistently recognized by visitors.
No, Super 8 by Wyndham Brockton doesn't have any pool.
No, a spa isn't available at Super 8 by Wyndham Brockton.
No, Super 8 by Wyndham Brockton doesn't allow dogs.
No, parking facilities aren't available at Super 8 by Wyndham Brockton.
No, Super 8 by Wyndham Brockton doesn't have a gym.