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Summary of reviews'Ibis Madrid Alcorcon Tresaguas' is a prominent hotel recognized for its advantageous location. It's strategically positioned near major highways and public transportation, making it convenient for trips to downtown Madrid. The proximity to shopping centers, restaurants and entertainment options enhances its appeal. Guests appreciate its quiet setting, away from city noise, making it a peaceful retreat. Free parking adds to the convenience, especially for those attending nearby events.
The hotel's breakfast receives high praise for its quality and variety, featuring cold cuts, fresh fruits, pastries and more, offering good value for money. The breakfast staff is friendly and accommodating, though some mention a need for more variety and better coffee.
Dining at the hotel is convenient with a 24-hour food service offering tasty pizzas and sandwiches. The bar provides satisfying lighter options, though some guests feel the prices could be improved and there could be more gluten-free choices. Nearby dining options and the excellent connectivity to the city's transportation system complement the hotel's offerings.
Rooms are noted for their cleanliness, comfort and large beds. Bathrooms are well-sized with good water pressure. However, some guests feel the rooms are small and lack amenities like a fridge and enough towels. Issues such as noisy air conditioning, outdated decor and occasional tobacco odors are mentioned, but the friendly staff and peaceful atmosphere help mitigate these shortcomings.
The standout cleanliness of the hotel is frequently highlighted with rooms and common areas well-maintained. Minor issues like dust and occasional oversights are noted, but the general consensus is positive.
The staff is repeatedly praised for their friendliness and efficiency, making the check-in and check-out process smooth. They are known for their professionalism and willingness to assist with requests, significantly enhancing the guest experience.
Free WiFi is available, though some guests experience connectivity issues and slow speeds. This contrasts with other positive aspects like clean rooms, friendly staff and a convenient location.
Free and secure parking is a significant advantage, especially with electric car charging options. Despite some comments about limited capacity, the general experience is satisfactory.
Families find the hotel accommodating with spacious rooms that can fit up to four people, including options for children. The hotel’s family-friendly atmosphere, coupled with attentive staff and clean facilities, make it a great choice for family trips.
The beds receive mixed reviews with many guests finding them comfortable and conducive to good sleep. Some guests, however, note issues with softness and mattress wear.
The hotel's accessibility features are well-regarded, making it convenient for travelers with disabilities. Proximity to public transport and good mobility access within the hotel are appreciated.
Overall, 'Ibis Madrid Alcorcon Tresaguas' offers a practical and comfortable stay with a convenient location, excellent staff and good amenities, despite some areas needing improvement.
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