Wyndham Garden Shahzan Fraser's Hill
Bukit Fraser
3.71184800,
101.73728500
,
Jalan Lady Guillemard, 49000 Bukit Fraser, Pahang Darul Makmur,
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Summary of reviewsWyndham Garden Shahzan Fraser's Hill is a newly renovated hotel that offers a pleasing blend of convenience and tranquility, making it an attractive choice for visitors to Fraser's Hill. Its prime location near the town center allows easy access to key attractions like the iconic Clock Tower, shops, and eateries, while still maintaining a serene and quiet environment. The hotel's proximity to nature also makes it ideal for birdwatching enthusiasts.
The dining experience at Wyndham Garden is generally well-received, with an on-site restaurant serving authentic Malaysian cuisine that delights guests. Breakfast offers a range of dishes including curry noodles and nasi lemak, with a scenic view contributing to a pleasant dining experience. While some find the breakfast options lacking in variety, the quality and taste of the food are often praised.
The modern accommodations, featuring amenities such as large flat-screen TVs and stunning golf course views, are appreciated for their comfort and space. However, some maintenance issues are reported, suggesting a need for consistent upkeep. Guests find the hotel clean and comfortable overall, though there are areas in need of improvement for better service consistency, particularly in terms of cleanliness in the bathroom areas.
A standout aspect of the hotel is the warm hospitality provided by the staff. They are recognized for their friendliness, professionalism, and helpfulness, often going above and beyond to ensure a pleasant stay. The reception team and manager, in particular, are commended for their accommodating nature.
The hotel's WiFi is limited to common areas, which might be inconvenient for guests needing constant connectivity. Despite this, the charming ambiance of the lobby and restaurant offers a pleasant setting for guests to enjoy.
In summary, Wyndham Garden Shahzan Fraser's Hill offers a delightful combination of location, comfort, and friendly service, though there is room for improvement in certain amenities and service offerings to better meet the expectations of all guests.
Categories
The dining experience at Wyndham Garden is generally well-received, with an on-site restaurant serving authentic Malaysian cuisine that delights guests. Breakfast offers a range of dishes including curry noodles and nasi lemak, with a scenic view contributing to a pleasant dining experience. While some find the breakfast options lacking in variety, the quality and taste of the food are often praised.
The modern accommodations, featuring amenities such as large flat-screen TVs and stunning golf course views, are appreciated for their comfort and space. However, some maintenance issues are reported, suggesting a need for consistent upkeep. Guests find the hotel clean and comfortable overall, though there are areas in need of improvement for better service consistency, particularly in terms of cleanliness in the bathroom areas.
A standout aspect of the hotel is the warm hospitality provided by the staff. They are recognized for their friendliness, professionalism, and helpfulness, often going above and beyond to ensure a pleasant stay. The reception team and manager, in particular, are commended for their accommodating nature.
The hotel's WiFi is limited to common areas, which might be inconvenient for guests needing constant connectivity. Despite this, the charming ambiance of the lobby and restaurant offers a pleasant setting for guests to enjoy.
In summary, Wyndham Garden Shahzan Fraser's Hill offers a delightful combination of location, comfort, and friendly service, though there is room for improvement in certain amenities and service offerings to better meet the expectations of all guests.
Hotel near Golf Courses
Located in Fraser's Hill, it offers access to Fraser's Hill Golf & Country Club. The hotel provides comfortable accommodations and amenities suitable for golf travelers.
Business Hotel
Wyndham Garden Shahzan Fraser's Hill provides a tranquil setting with essential amenities, potentially suitable for small business retreats or meetings. Its location in Fraser's Hill offers a unique, serene environment.
3-Star Hotel
This hotel is well-located and offers comfortable rooms. It provides amenities such as free Wi-Fi, a restaurant, and breakfast. Guest reviews highlight the friendly staff and recent renovations, ensuring a pleasant stay.
Family Friendly Hotel
Accessible Hotel
Guest Reviews
Nestled in the heart of Fraser's Hill, Wyndham Garden Shahzan offers a prime and strategic location that makes it an ideal choice for visitors. This newly renovated hotel sits just a short walk from the iconic Clock Tower, serving as a convenient base for guests wanting to explore the quaint town center. The proximity to shops, eateries, and key attractions means that everything is accessible by foot, offering an easy and leisurely experience. The location offers stunning views, including a picturesque scene of the nearby golf course, enhancing the overall ambiance. Despite being centrally located, the hotel maintains a peaceful and quiet atmosphere, perfect for those seeking relaxation amid the cloudy, serene environment. This blend of convenience and tranquility positions the hotel as a desirable spot, whether for a quick getaway or a more extended stay. With the additional charm of friendly staff and satisfactory breakfast options, Wyndham Garden Shahzan Fraser's Hill is well-suited for both casual visits and nature enthusiasts intent on birdwatching.
The breakfast experience at Wyndham Garden Shahzan Fraser's Hill receives a mixed reception from guests. Many visitors appreciate the good taste and quality of certain dishes, noting options like curry noodles, cereal, nasi lemak, and bread butter pudding as highlights. Some describe the breakfast as good, homey, or even excellent, with the added bonus of a breathtaking view and pleasant ambience enhancing the overall dining experience. Guests also highlight the friendly hospitality of the staff, which adds to the enjoyment of the meal. However, there are notable criticisms about the breakfast service too. Some guests feel that the offerings, at a price of RM 30 per adult, fall below expectations, citing a limited selection of food choices and suggesting that it doesn't provide good value for money. There's a call for more variety, particularly the inclusion of must-have items like nasi lemak. Overall, while the breakfast has certain appealing aspects, there is room for improvement to meet the expectations of all guests.
Wyndham Garden Shahzan Fraser's Hill offers a dining experience with a mix of reviews, predominantly leaning towards positive impressions. Guests highlight an excellent on-site restaurant that serves good quality meals, particularly praising the authentic Malaysian cuisine that adds a delightful touch to their dining experience. The food is often described as delicious, with a variety of choices available, appealing to different tastes. Diners appreciate the decent steamboat option as a notable offering. While the restaurant generally receives good feedback, with some guests recommending it for an evening meal, there are suggestions for improvement on taste and descriptions of dishes. Although alcohol service is absent, the restaurant provides a pleasant and worthwhile dining option for visitors.
Wyndham Garden Shahzan Fraser's Hill offers guests a mix of experiences when it comes to their accommodations. Many find the newly renovated rooms to be spacious, comfortable, and well-appointed with modern features such as large flat-screen TVs, Netflix access, and air conditioning. The ambiance is further enhanced by stunning views overlooking the golf course, creating a serene atmosphere. Guests appreciate the clean and contemporary interiors, especially the deluxe king room which is noted for its minimalistic design and modern feel.
However, not all experiences are equally positive. Some rooms lack air conditioning, and a few guests have reported cleanliness issues, including unpleasant odors, mold, and outdated facilities that detract from the overall experience. Maintenance seems to be a recurring issue, with reports indicating problems like broken shower heads, leaking bathrooms, and a general need for room upgrades. Additionally, some find the room rates to be expensive, particularly given that breakfast is not included.
Overall, while the hotel’s recent renovations have brought a fresh look to many rooms, consistent upkeep and maintenance are needed to fully meet guest expectations.
Wyndham Garden Shahzan Fraser's Hill presents a mixed picture when it comes to cleanliness. The hotel benefits from a recent renovation, which lends a clean and nice appearance to the premises, enhancing the overall ambiance. Guests find the rooms generally clean and comfortable, appreciating the friendly staff and the relaxing environment that it fosters. However, several reviews indicate the need for meticulous attention to detail, particularly in bathroom areas, which some guests found lacking in cleanliness. Issues such as dusty floors and balcony areas, unsatisfactory water drainage, and unpleasant odors detract from the experience. The presence of outdated elements and poorly maintained facilities also contribute to a varied experience. While some areas are well-kept, others require significant improvements for consistency in service quality.
At Wyndham Garden Shahzan Fraser's Hill, guests consistently praise the warm hospitality and professionalism of the hotel staff. Visitors frequently highlight the friendly and helpful nature of the team, noting their welcoming demeanor and willingness to go the extra mile for guest comfort. The receptionists are commended for being professional and accommodating, making check-in processes smooth and pleasant. Guests appreciate the hotel's considerate gestures, such as allowing early check-ins and arranging timely transportation for those with early morning departures.
Moreover, the manager receives accolades for his professional attitude and genuine concern for guest satisfaction, often making efforts to personally ensure a pleasant experience. The dining staff, including a highly appreciated chef, add value to guests' stays with enjoyable breakfast offerings.
While the majority of the experiences with the staff are positive, there are hints for improvement in some areas, indicating a disparity in service consistency. Steps towards enhanced hospitality training could elevate the guest experience even further. Nonetheless, the overall impression remains positive, with the staff being a pivotal aspect of the hotel's charming and welcoming environment.
When considering a stay at Wyndham Garden Shahzan Fraser's Hill, prospective guests should be aware of the limited internet access at the hotel. The WiFi is available, but only in the common areas such as the lobby and restaurant. Users have noted that the connection in these areas allows for internet access, though it can be challenging to conduct online activities due to environmental distractions like noise. There is no WiFi available in the guest rooms, which might be inconvenient for those who need constant connectivity during their visit. Despite these limitations, guests can plan to utilize the lobby and restaurant spaces for necessary online tasks while savoring the hotel's charming atmosphere.
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Location
Breakfast
Dinner
Rooms
However, not all experiences are equally positive. Some rooms lack air conditioning, and a few guests have reported cleanliness issues, including unpleasant odors, mold, and outdated facilities that detract from the overall experience. Maintenance seems to be a recurring issue, with reports indicating problems like broken shower heads, leaking bathrooms, and a general need for room upgrades. Additionally, some find the room rates to be expensive, particularly given that breakfast is not included.
Overall, while the hotel’s recent renovations have brought a fresh look to many rooms, consistent upkeep and maintenance are needed to fully meet guest expectations.
Cleanliness
Staff
Moreover, the manager receives accolades for his professional attitude and genuine concern for guest satisfaction, often making efforts to personally ensure a pleasant experience. The dining staff, including a highly appreciated chef, add value to guests' stays with enjoyable breakfast offerings.
While the majority of the experiences with the staff are positive, there are hints for improvement in some areas, indicating a disparity in service consistency. Steps towards enhanced hospitality training could elevate the guest experience even further. Nonetheless, the overall impression remains positive, with the staff being a pivotal aspect of the hotel's charming and welcoming environment.
Wi-Fi
No, Wyndham Garden Shahzan Fraser's Hill doesn't have any pool.
No, a spa isn't available at Wyndham Garden Shahzan Fraser's Hill.
No, Wyndham Garden Shahzan Fraser's Hill doesn't allow dogs.
No, parking facilities aren't available at Wyndham Garden Shahzan Fraser's Hill.
No, Wyndham Garden Shahzan Fraser's Hill doesn't have a gym.
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