Mercure Melbourne Doncaster receives high praise from guests for its excellent location and modern amenities. Situated directly opposite the expansive Westfield Doncaster Shopping Centre, the hotel offers fantastic convenience for shopping and access to Melbourne's vibrant city life, making it an ideal choice for both leisure and professional visits. Visitors enjoy clean, spacious, and stylishly appointed rooms, often highlighting the comfort of the beds and chic interior design. The hotel maintains a high standard of cleanliness throughout, including its well-kept restaurant and common areas, contributing to a pleasant and inviting atmosphere.
Guests appreciate the hotel's extensive facilities, particularly the 24-hour gym and the indoor pool, which are frequently mentioned as standout features. The gym is well-equipped, and the pool's cleanliness and comfortable temperature add to the enjoyable experience. Despite occasional closures, the pool area remains a favored spot for relaxation.
The hotel's breakfast and dining experiences receive mixed reviews, with many guests complimenting the quality and value of the breakfast buffet. However, areas for improvement include the coffee quality and variety of menu options. Dinner service also garners positive comments for the taste and service, although some guests express a desire for more diverse choices.
Mercure Melbourne Doncaster is especially favored by families thanks to its proximity to local events and amenities. Thoughtful gestures, such as birthday surprises for children, enhance the family-friendly atmosphere. The exceptional staff, known for their friendly and helpful demeanor, further contribute to guests' positive experiences, making the hotel a highly recommended choice for travelers seeking comfort and convenience in the eastern part of Melbourne.
Avani Melbourne Box Hill Residences provides an exceptional living experience, highly reflected in guest reviews focusing on its numerous merits.
Situated in a charming suburb just outside Melbourne CBD, the property's location is particularly praised. Its proximity to essential amenities, like Box Hill Central, Epworth Eastern and Box Hill hospitals, makes it ideal for various travelers, whether for medical, leisure or business purposes. The accessible public transport links, including nearby tram and train stations, facilitate easy exploration of the broader Melbourne area. Despite its centrality, guests appreciate the quiet surroundings, balancing connectivity with serenity.
The rooms at Avani Melbourne Box Hill Residences offer spacious, clean and modern accommodations that consistently win positive feedback. Guests highlight the well-maintained and contemporary decor, alongside features such as balconies with stunning city views, modern appliances and generous storage space. The multiple bedrooms, bathrooms and well-equipped kitchens make it especially suitable for families or groups. Additionally, the overall cleanliness and the thoughtful layout of the rooms enhance the comfort and relaxation of the stay.
The staff receives continual recognition for their welcoming, helpful and friendly demeanor. They are often described as accommodating, efficient and proactive in addressing guests’ needs. Guests frequently appreciate the reception team's attentiveness and the extra efforts of individual staff members, such as providing additional comforts. This level of personalized service significantly enhances the overall guest experience.
The fitness amenities, particularly the gym and rooftop pool, are significant attractions. The well-equipped gym, although its hours could be extended, is consistently praised for its cleanliness and quality. The rooftop infinity pool, often highlighted alongside the spa area, offers stunning views and a luxurious relaxation spot, especially noted for its warm waters during colder months. The combination of these facilities ensures a complete fitness and relaxation experience.
Parking facilities, while secure and convenient with easy lift access, come with an added cost, which some guests believe could be more affordable or inclusive. Nonetheless, the available spaces and security measures are generally appreciated, contributing to a hassle-free stay for those with vehicles.
Comfortable beds are a standout feature, frequently described as large and very comfortable, though some guests found the pillows too soft for their liking. Overall, the combination of a well-kept, clean environment and comfortable sleeping arrangements ensures a satisfying experience.
In summary, Avani Melbourne Box Hill Residences is lauded for its prime location, modern and spacious accommodations, exceptional staff service, excellent fitness amenities including an admired rooftop pool and comfortable beds, making it a highly recommended choice for various types of travelers.
Art Series - The Chen is celebrated for its exceptional location in Box Hill, earning high praises for its proximity to the Boxhill Centre, various transportation options and an array of restaurants and eateries within easy reach. The convenient access to supermarkets and shopping centers makes it ideal for families and business travelers, enhancing the hassle-free experience with local amenities and connections to the city.
Guests commend the hotel's spacious, clean and modern rooms, which are accurately depicted in promotional materials. The beds stand out for their extreme comfort, contributing to an overall cozy atmosphere. While there are occasional criticisms regarding room size and housekeeping practices, the general sentiment remains positive with common areas maintaining high cleanliness standards and plans for many to return.
The staff at Art Series - The Chen consistently receive accolades for their friendliness and professionalism, going above and beyond to assist guests and enhance their experience. From check-in to personalized assistance, the team's welcoming attitude contributes significantly to creating a pleasant and memorable stay.
The hotel's rooftop pool is another major highlight with guests appreciating the heated water, stunning views and overall atmosphere. Additional facilities like the rooftop BBQ area and well-designed gym space are well-received, though some minor upkeep issues are occasionally mentioned.
Parking presents some challenges with limited spaces and occasionally confusing logistics, although on-site parking and the helpfulness of the staff somewhat mitigate these issues. Despite the parking difficulties, the central location and proximity to public transport ease the burden.
Families find the hotel accommodating with spacious, interconnecting rooms and convenient location near public transport hubs and supermarkets. The staff’s attentiveness and the clean, accessible environment bolster its family-friendly reputation.
In summary, Art Series - The Chen is recognized for its superb location, comfortable and modern rooms, exceptional staff and appealing facilities, making it a favored choice despite some minor drawbacks.
Best Western Plus The Tudor Box Hill, nestled in the heart of Box Hill, combines convenience and comfort, making it a suitable choice for both leisure and business travelers. Its prime location within walking distance of Box Hill Central and proximity to public transport ensures easy access to Melbourne's city center and local attractions. Guests appreciate the tranquil, green surroundings that provide a serene contrast to the bustling metropolitan area. The strategic location facilitates access to nearby hospitals, cafes, restaurants and other amenities, enhancing the overall guest experience.
Breakfast at the hotel receives favorable comments for its quality and punctual service, though some guests note the need for clearer communication regarding breakfast arrangements and inclusions. The on-site dining experiences, particularly dinner, earn praise for tasty and reasonably priced meals, though the limited menu and occasional closures due to external factors like COVID-19 have posed challenges for some visitors.
The rooms are frequently highlighted for their spaciousness, comfort and modern amenities with features like well-equipped kitchens and ample storage making them ideal for extended stays. Positive remarks include good value for money, seamless check-in processes and thoughtful touches such as electric blankets. However, occasional maintenance issues and inconsistent cleanliness standards are noted, suggesting a need for more rigorous housekeeping protocols.
Cleanliness feedback is mixed; while many guests find the property clean with a homely ambiance, recurring issues such as dirty carpets, mold and overall worn-out facilities indicate areas for improvement. The staff receives generally positive reviews for their friendly, helpful and accommodating nature, contributing significantly to a pleasant stay despite some isolated incidents of unprofessional behavior.
The complimentary Wi-Fi service receives varied responses, working well for many guests but proving inconsistent and outdated for others. The on-site gym is appreciated for its functionality, though some guests point out the need for newer equipment and better maintenance. The indoor pool and spa are popular features, though temperature inconsistencies and occasional non-functional spa equipment are notable drawbacks.
Lastly, the beds mostly garner positive feedback for their comfort with many guests finding them exceptionally cozy. However, a few guests mention issues such as overly soft mattresses and outdated bedding, which underline the need for occasional updates to maintain the comfort standard.
Overall, Best Western Plus The Tudor Box Hill provides a comfortable and convenient stay with numerous positive aspects that cater to a wide range of guest needs, though improvements in maintenance and clarity of services could further enhance the experience.
Together Co-Living Melbourne is well-regarded for its prime location, offering guests convenient access to a myriad of dining options, public transportation and nearby attractions. The area's blend of urban amenities and vibrant atmosphere, along with essential stores and a variety of nearby shops, restaurants and supermarkets, contributes to a favorable experience. On-site amenities such as a pool, restaurant, engaging activities and a gym further enhance the appeal, despite minor concerns about noise from certain rooms.
The breakfast experience at Together Co-Living Melbourne elicits varied responses with the coffee often praised as a highlight. While some find the breakfast offering satisfactory and good value, others feel disappointed by the limited and sometimes low-quality options. However, the presence of numerous nearby dining alternatives mitigates these concerns. Dinner at The Yard, on the other hand, receives consistently positive feedback with guests repeatedly praising the delicious, high-quality and reasonably priced food, particularly noting the daily pasta special and well-received cocktails.
Rooms at Together Co-Living Melbourne are noted for being clean, adequately sized and well-furnished, providing essential comforts such as a private bathroom, huge desks and basic appliances. Some rooms also boast beautiful views. However, there are occasional mentions of the need for more frequent cleaning, better insulation and noise issues. Despite these minor drawbacks, the affordability and effective use of space make the rooms a decent choice for travelers.
The cleanliness of the property is generally appreciated with guests frequently highlighting the neatness of the rooms and well-maintained common areas. Regular linen changes and a tidy environment ensure a pleasant stay, although some guests note that the shared kitchen areas could use more frequent cleaning.
The staff at Together Co-Living Melbourne receive commendations for their friendliness, helpfulness and good problem-solving skills with special mentions of certain team members for their exceptional service. Despite a few mixed experiences with the night staff and occasional incidents of rudeness, the overall consensus is that the staff contribute positively to guests' experiences.
The gym facilities are lauded for being well-equipped, spacious and accessible 24 hours a day, allowing for a convenient workout experience. The swimming pool also receives widespread praise for its cleanliness, beautiful maintenance and inviting atmosphere, enhancing guests' overall stay experience.
Parking options at Together Co-Living Melbourne are found to be convenient and secure with covered facilities providing peace of mind. While the daily fee is mentioned, many guests consider the pricing reasonable given the security and ease of access provided.
Overall, Together Co-Living Melbourne delivers a satisfying experience for travelers, marked by its excellent location, friendly staff and well-maintained amenities. The minor criticisms do not significantly detract from the largely positive reviews, making it a recommended choice for visitors to Melbourne.
Pullman Melbourne On the Park is celebrated for its prime location, especially appealing to sports and concert enthusiasts due to its proximity to the Melbourne Cricket Ground and Rod Laver Arena. Situated near public transportation and lovely parks like Fitzroy Gardens, the hotel offers serenity amidst the city's vibrant charm, attracting both short-term and extended-stay visitors seeking leisure and local culture.
The hotel's breakfast offerings shine brightly in guest reviews, characterized by a diverse and high-quality buffet that accommodates various dietary preferences. Guests frequently applaud the delicious food and commendable service, making breakfast a highly recommended experience. Dinner and room service also receive favorable mentions for their quality and promptness, though there are occasional comments about limited menu choices.
Rooms at the Pullman impress with their spaciousness, modern design, and stunning views, including vistas of the MCG and Melbourne skyline. The well-appointed, clean, and quiet environment, coupled with comfortable king-size beds, ensures a restful stay. The strong emphasis on cleanliness extends to all areas of the hotel, enhancing its welcoming atmosphere further supported by friendly and helpful staff known for their exceptional service.
Amenities such as the pool, gym, and spa provide enjoyable experiences, and guests appreciate the flexibility of 24-hour gym access. While maintenance could be improved in these areas, the overall guest experience remains positive. Pool enthusiasts enjoy the clean, heated pool, a favorite among families, alongside the sauna and steam room.
Parking is convenient and accessible, although some guests find the fees high. Families favor the hotel for its location, spacious rooms, and attentive staff, while complimentary Wi-Fi and the option for faster paid service cater to varying connectivity needs.
From its strategic location and impressive dining offerings to its luxurious rooms and exemplary service, Pullman Melbourne On the Park delivers a highly satisfying stay, appealing to a diverse array of visitors.
This elegant and luxurious hotel in the heart of Melbourne features the city's largest rooms and suites, all fully equipped with the necessary amenities for the most relaxing stay. Guests can indulge themselves at the spa, swim in the indoor heated pool or make use of the hotel's business centre which provides everything you might need when you are away from the office.
Summary of reviews
The Park Hyatt Melbourne is a luxurious and beautiful five-star hotel located in a quiet yet central area of Melbourne, making it perfect for exploring the city. The hotel's staff is friendly, helpful and dedicated, providing exceptional customer service. The breakfast is a must-have experience with guests describing it as amazing and delicious. The rooms are spacious, well-appointed and comfortable with beautiful city views. The hotel is spotless and very clean with exceptional attention to detail from the housekeeping staff. The spa and pool facilities are lovely, although some guests have noted minor maintenance issues. Families are welcomed with open arms and the beds are described as comfortable and perfect for a good night's sleep. Overall, the Park Hyatt Melbourne is a luxurious and memorable experience, perfect for those seeking a warm and friendly place to stay in Melbourne.
The Olsen Melbourne Art Series receives primarily positive reviews across various categories, framing it as a top choice for travelers to Melbourne. Its location on Chapel Street is highly praised for its convenience, providing easy access to cafes, restaurants and shopping. Proximity to public transport and major attractions like the MCG and Botanic Gardens further enhances its appeal. The surrounding trendy and bustling neighborhoods offer a rich array of dining and entertainment options, making it a superbly placed hotel for both leisure and business visitors.
The hotel's amenities such as the outdoor swimming pool, restaurant and self-parking facilities are well-maintained and appreciated by guests. The rooms are frequently mentioned for their spaciousness, cleanliness and modern amenities, including comfortable beds and stylish décor. Specific positive touches include a small kitchenette for extended stays and seasonal treats for guests. Although some rooms could benefit from updates and enhanced lighting, the overall accommodation experience is described as first-rate with luxury design elements.
Breakfast at the hotel receives mixed feedback, but many guests find it delicious, well-balanced and enjoyable. The Spoonbill Restaurant stands out for its exceptional quality of food, especially dinners with staff noted for being helpful and contributing to a positive dining atmosphere. While room service breakfast is praised, some find the menu limited and occasionally overpriced.
Staff at The Olsen are consistently highlighted for their friendliness, professionalism and superb service. Guests frequently recount positive experiences with the accommodating and welcoming team, describing them as a major asset to the hotel.
Family-friendly features also contribute to the hotel's positive reputation with room configurations suitable for larger groups and family-centric amenities. Beds are particularly celebrated for their comfort, often described as the most comfortable hotel beds experienced by guests.
Cleanliness is a mixed aspect; while many guests find the hotel very clean and fresh, there are significant reports of cleanliness issues such as outdated furnishings and minor maintenance concerns.
For business travelers, The Olsen proves to be a valuable choice with favorable mentions of its business center, meeting facilities and convenient location for finance conferences. The Wi-Fi generally performs well and supports business needs effectively, despite occasional slower signals.
The outdoor swimming pool, highlighted for its lovely rooftop setting, is another asset, although some guests wish it were warmer as advertised. Parking presents challenges due to tight spaces and costs, but the overall experience is positive.
Overall, The Olsen Melbourne Art Series is celebrated for its luxurious designs, comfortable amenities and prime location, making it a standout choice for both leisure and business travelers seeking a combination of comfort, convenience and quality service.
The BEST WESTERN PLUS Travel Inn in Melbourne garners high praise from guests primarily for its prime location, cleanliness and staff hospitality. Nestled close to key attractions such as Lygon Street, Melbourne University and various gardens and museums, the hotel offers easy access to public transport, making it an ideal choice for both leisure and business travelers. Guests also appreciate the tranquil surroundings despite being close to the bustling city center, adding to the overall appeal.
The rooms at the hotel are lauded for their cleanliness and comfort. Descriptions such as "clean and neat," "spotless," and "superclean" frequently appear in reviews, highlighting the diligence of the housekeeping staff. Many guests find the rooms spacious and well-presented with modern bathrooms, comfortable beds and useful amenities like electric blankets. Despite occasional mentions of small room sizes and noise issues, the general sentiment remains positive thanks to the overall room quality and convenience.
The staff at BEST WESTERN PLUS Travel Inn consistently receive glowing reviews for their friendliness, helpfulness and professionalism. The reception team stands out particularly for their excellent customer service with individual staff members often being praised for going above and beyond to assist guests. This exceptional service significantly enhances the guest experience, making a lasting impression.
The breakfast and dining options at the hotel are noted for their quality and convenience. Many guests enjoy the breakfast, describing it as delicious with a good variety of options, although some find it a bit pricey. The on-site restaurant, beautifully laid out, offers a pleasant dining experience for both breakfast and dinner. However, limited operational hours and occasional closures present some inconvenience.
Additional amenities such as the outdoor pool and parking facilities receive mixed but generally positive feedback. The saltwater pool, though small, is appreciated for its cleanliness and relaxing atmosphere, while the secure and accessible parking—despite its occasional tight spots and additional cost—is seen as a valuable feature.
The WiFi service is another positive aspect frequently mentioned, appreciated for its speed and availability throughout the hotel, although a few guests experience occasional disruptions.
Overall, the BEST WESTERN PLUS Travel Inn excels in key areas that matter most to travelers: a fantastic location, clean and comfortable accommodations and exceptional service, making it a highly recommended option for those visiting Melbourne.
The Sheraton Melbourne Hotel is a luxurious and comfortable hotel located in the heart of Melbourne. Guests praise the hotel's ideal location, which is within walking distance to popular attractions, cafes and restaurants. The breakfast is a highlight of the hotel experience with mouth-watering and delicious food options available. The rooms are clean and comfortable with comfortable beds and lovely bedding. The hotel boasts excellent cleanliness and the staff are consistently described as friendly, helpful and accommodating. The spa, pool and rooftop bar are also highlights of the hotel experience. The hotel is family-friendly with plenty of activities to keep kids entertained. The beds are incredibly comfortable, although some guests found them slightly too soft. Overall, the Sheraton Melbourne Hotel is a luxurious and unforgettable experience with top-notch amenities that truly make it a five-star hotel.
Le Meridien Melbourne stands out as a premier choice for travelers visiting the city, thanks to its superb location and luxurious offerings. Guests consistently praise the hotel for its strategic placement, with easy access to Melbourne's attractions, theatres, cafes, and shops, facilitated by a tram stop right outside. The chic and stylish interiors, complemented by beautifully furnished rooms, create a modern and inviting atmosphere that significantly enriches the guest experience.
The breakfast at Le Meridien Melbourne is another highlight, celebrated for its delicious variety and standout items like banana pancakes and fresh press juice. While there are occasional remarks about service inconsistencies, the overall impression is positive, with attentive staff enhancing the breakfast experience. The rooms are lauded for their elegance and comfort, featuring spacious layouts, luxurious amenities like rain-style shower heads, and plush bedding. Though isolated issues of noise or cleanliness occur, they are promptly addressed by the attentive staff, ensuring a relaxing and enjoyable stay.
Guests further appreciate the hotel's commitment to cleanliness, remarking on the pristine condition of the rooms and facilities, including a stunning rooftop pool that provides scenic city views and ideal conditions for a swim. The gym, praised for its top-notch equipment and ample space, adds a complementary wellness aspect to the leisure offerings, alongside the pool and steam room. The exceptional service from the staff, often noted for their friendliness and professionalism, contributes significantly to making the stay memorable.
Overall, Le Meridien Melbourne delivers a luxurious experience, with its clean and modern design matched by attentive hospitality, ensuring a comfortable and convenient visit for business or leisure travelers.
Rydges Melbourne enjoys an outstanding reputation primarily for its central location, placing guests in the heart of Melbourne's vibrant cultural and entertainment precinct. Visitors appreciate the convenience of being steps away from top attractions, dining, and transportation links, making it an excellent choice for both leisure and cultural pursuits. The hotel provides a pleasant retreat with its modern, clean rooms and attentive staff, complemented by amenities such as a remarkable rooftop pool and a well-equipped gym.
The dining experience at Rydges Melbourne also scores highly, especially for dinner, with guests praising the delicious, well-presented meals and the professional service. The buffet breakfast is noted for its impressive variety, catering to diverse dietary needs, though it garners suggestions for minor improvements in pricing and variety. The rooms, having undergone impressive renovations, are described as stylish, comfortable, and exceptionally clean, with luxurious touches that enhance the overall stay. Guests frequently commend the comfortable beds and the modern facilities, which contribute to a restful experience.
Service quality at Rydges Melbourne is another highlight, with numerous guests lauding the staff's friendliness and attentiveness. From smooth check-ins to personalized service, the staff's efforts significantly enhance the guest experience. While the WiFi service could be improved, the hotel's efficient technology in easy check-in/out processes receives positive feedback. The rooftop pool and gym add to the hotel’s appeal, despite occasional operational inconsistencies.
For families, Rydges Melbourne stands out as a top choice, offering comfortable accommodations, family-friendly amenities, and a central location that makes it an ideal base for exploring the city. Guests appreciate the thoughtful accommodations and exceptional service tailored for children and families.
Although the parking fees and WiFi issues present minor drawbacks, the exceptional cleanliness, quality of the beds, and overall five-star experience are consistently recognized. The combination of these features makes Rydges Melbourne an attractive option for visitors seeking a comfortable and convenient stay in the city's heart.
The Melbourne Marriott Hotel is highly acclaimed for its prime location in the heart of Melbourne, offering guests easy access to the city's vibrant theatre district, shopping areas, and dining options. Its proximity to public transportation further enhances the convenience, making it a preferred choice for both business and leisure travelers. Guests appreciate the clean, spacious, and comfortable rooms, often larger than typical city accommodations, featuring comfortable beds and modern amenities that enhance the overall stay.
The hotel's breakfast receives significant praise for its diverse and high-quality offerings, particularly the buffet, which satisfies a variety of tastes. Accommodating staff contribute positively to the breakfast experience, though some guests mention a desire for more vegetarian options. Dinner at the in-house Essence Restaurant is noted for its excellent quality and reasonable prices, with room service also receiving commendations for convenience and taste.
The exceptional staff service stands out, with guests frequently highlighting the friendliness and professionalism exhibited by the hotel team. Specific staff members are recognized for their helpfulness, contributing to memorable stays and fostering a loyal guest base. Although the hotel receives some feedback about the age of its facilities, its commitment to cleanliness is consistently acknowledged, with amenities like the pool, spa, and gym well maintained.
Families find the hotel particularly welcoming, with thoughtful touches such as birthday surprises and activity packs for children. The indoor pool is a favorite among families, providing a delightful retreat. Despite some concerns about parking fees, the valet service is efficient and contributes to a positive experience overall. The hotel's WiFi and gym facilities are satisfactory, supporting a well-rounded service approach.
In summary, the Melbourne Marriott Hotel excels in providing a comfortable, clean, and convenient stay with exceptional staff service and family-friendly amenities, making it a top choice for visitors to Melbourne.
Citadines on Bourke Melbourne is widely acclaimed for its unbeatable location in the heart of Melbourne’s Central Business District. The hotel offers excellent proximity to key attractions, dining spots and cultural landmarks. Major sites like Chinatown, Melbourne Cricket Ground and the Bourke Street Mall are easily accessible, often within walking distance or a short tram ride away due to the hotel's presence within the free tram zone.
The rooms at Citadines on Bourke Melbourne receive favorable comments for their spaciousness, cleanliness and modern aesthetics. Each room is well-equipped, featuring amenities such as kitchen facilities and comfortable beds, making it ideal for both short and extended stays. Guests also commend the stunning city views from higher floors, which add a special touch to their experience.
Cleanliness is another strong point with rooms and shared spaces generally well-maintained. While there are occasional lapses in housekeeping services, the provided spacious and tidy environment significantly enhances guest satisfaction. The staff across all departments are frequently praised for their friendliness, helpfulness and professionalism, ensuring a welcoming and pleasant stay for every visitor.
The hotel’s gym and pool facilities also stand out, particularly the well-equipped gym and the heated indoor lap pool. These amenities add great value to guests' experience, offering convenient options for fitness and relaxation without needing to leave the premises.
However, there are some areas for improvement. The lack of breakfast options on-site is a notable inconvenience, though the well-equipped kitchens in rooms somewhat mitigate this issue. While WiFi is generally reliable and fast, some guests faced connectivity problems. Additionally, the parking services, though secure and convenient, can be pricey and occasionally confusing to navigate.
Despite these minor drawbacks, Citadines on Bourke Melbourne’s blend of a prime location, spacious and modern rooms, excellent cleanliness and outstanding staff service make it a highly recommended choice for those looking to experience the best of Melbourne.
Mantra on Russell in Melbourne is highly praised for its strategic central location, allowing guests easy access to various city attractions, including Chinatown, Bourke Street shopping and major theaters. The convenience of nearby trams, shops, dining options and public transport hubs such as Southern Cross Train Station makes it a perfect choice for both leisure and business travelers. Visitors appreciate the vibrant neighborhood, highlighting countless nearby cafes, restaurants and nightlife options.
The hotel's breakfast is commended for being delicious and offering a variety of options, including plant-based selections, making it a great start to the day. Guests note the pleasant dining atmosphere and consider it good value for money, especially when prebooked. Mantra on Russell's rooms are described as clean, comfortable and spacious, featuring well-equipped kitchens and sometimes even washer-dryer units. Many reviews highlight the comfort of the beds and the inviting atmosphere of the modern, well-furnished apartments.
Cleanliness is a standout feature at Mantra on Russell with many guests noting the spotless, fresh and inviting rooms. The overall housekeeping standards are excellent, contributing to the property's hygienic and clean reputation. The staff at the hotel receive high praise for their exceptional service, friendliness and willingness to assist, enhancing the guest experience significantly.
The gym and pool facilities are generally well-regarded with the pool being described as clean, heated and pleasant. The gym is appreciated for its good quality equipment despite mixed feedback on its size and occasional issues with Wi-Fi and maintenance.
Parking is found to be convenient and secure, although there is a common sentiment that the parking fees are on the higher side. Despite this, the peace of mind provided by secure, close proximity parking is valued by many guests.
Mantra on Russell's location also offers fantastic access to Melbourne's vibrant nightlife with guests enjoying the nearby bars, theaters and entertainment venues despite occasional noise from the livelier surroundings.
Overall, Mantra on Russell is celebrated for its excellent location, comfort, cleanliness, friendly staff and good amenities, making it a highly recommended option for visitors to Melbourne.
Milano Serviced Apartments is praised for its prime location in the heart of Melbourne, placing guests within easy reach of key attractions like Queen Victoria Market and Melbourne Museum. The convenient access to public transport and nearby amenities such as supermarkets add to the property's appeal, making it an ideal choice for both families and solo travelers. The stunning city views and the range of on-site facilities, including a pool, spa, gym and tennis court, further enhance the overall stay experience.
The rooms at Milano Serviced Apartments are noted for their spaciousness, comfortable beds and practical amenities like dishwashers and washing machines, making them suitable for longer stays. The well-equipped kitchens are appreciated, despite needing better stocking of utensils. Reviews underscore the importance of maintenance and cleanliness with some guests pointing out issues like outdated decor, minor repairs needed and inconsistent cleaning standards. Despite these areas of improvement, the positives such as room size and location remain standout features.
Cleanliness feedback is mixed. While many guests found the rooms and common areas clean and comfortable, others pointed out specific issues like mold, dirty floors and unpleasant odors. Housekeeping services were occasionally reported as insufficient or delayed.
Staff interactions run the gamut from highly positive with many guests praising the helpful and professional demeanor of the employees, to negative experiences marked by instances of rude and unhelpful behavior, particularly at reception. This inconsistency affects the overall impression of the service quality.
WiFi service at the apartments is another area with varied reviews. Some guests had a positive experience with strong and fast connections, whereas others faced challenges with unstable and unreliable internet access.
The fitness facilities, including a well-equipped gym, sauna, swimming pool and spa, receive positive feedback for their modern setup and cleanliness, though minor issues such as the lack of towels were noted. The pool, in particular, garnered praise for being clean and enjoyable, especially for families, despite occasional concerns with temperature and cleanliness.
Parking at the apartments is convenient and secure, but the additional costs and logistical issues like unreliable remote access and lack of clear parking information posed challenges for some guests.
Beds are generally comfortable, although the common practice of combining single beds to form larger beds received criticism for creating uncomfortable seams. Sofa beds were highlighted as less comfortable with several guests reporting issues with cleanliness and broken bed frames.
Overall, Milano Serviced Apartments align well with a three-star rating. The property offers good value for money with a clean environment and satisfactory amenities. While certain aspects, such as the pool and gym, exceed typical three-star standards, discrepancies between the advertised and actual facilities can lead to some guest disappointment. However, the central location, practical amenities and comfortable rooms make it a popular choice for budget-conscious travelers seeking a pleasant stay in Melbourne.