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Summary of reviewsAP Premier Batam presents itself as a desirable destination for travelers seeking comfort and convenience in a prime Batam location. Its strategic setting near the Harbour Bay ferry terminal and popular shopping districts, coupled with a serene environment enhanced by beautiful gardens, makes it an ideal base for exploring Batam. Guests can easily access nearby attractions, including Nagoya Hill and several golf courses, and benefit from a complimentary shuttle service to local malls. The hotel’s consistent cleanliness and attentive, friendly staff add significant value to the guest experience.
The breakfast offerings at AP Premier Batam are well-received, especially by those who favor local Indonesian cuisine. The delicious fried noodles and rice dishes stand out in the generally satisfying spread. With helpful breakfast staff adding to the positive experience, guests enjoy the simple yet fulfilling morning meals, even though some suggest a more extensive selection could enhance the offering.
Rooms at the hotel are notably spacious and clean, offering a comfortable and relaxing environment. The large, comfortable beds guarantee a restful night's sleep, with newly renovated rooms praised for their modern appeal. While some maintenance issues around older rooms and air conditioning are occasionally mentioned, the hotel is making consistent improvements.
Cleanliness at AP Premier Batam receives mixed reviews, although the general consensus leans towards positive. Spacious and clean rooms contribute to a pleasant stay, supported by an efficient and responsive staff that promptly addresses any concerns. Occasional issues with shower curtains and initial water discoloration are noted but are offset by the staff's commendable hospitality and service.
The staff at AP Premier Batam are consistently praised for their outstanding service, characterized by politeness and friendliness. The team, including notable individuals like Ridwan and Joices, often goes above and beyond to make guests feel welcome and cared for, reinforcing a positive customer experience. The proficiency in English facilitates smooth communication for foreign travelers.
The indoor swimming pool, while small, offers enjoyment primarily for children, despite some concerns about its upkeep and cleanliness. Guests looking to use the pool should be aware of its modest size and cleanliness issues, yet many still find it a pleasant amenity.
Overall, AP Premier Batam excels through spacious, comfortable rooms and exceptionally friendly staff, providing a welcoming atmosphere that makes it a recommended choice for those visiting Batam.
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