7,258,491 hotelsin 60 categories
Romantic Hotels in Butler
65 HOTELS IN AND AROUND BUTLERRanking can be influenced by the commissions we receive.
$
+1
Romantic
Summary of reviews related to the 'Romantic' category
Summarized by AI
The Pearl Hotel offers a delightful and cozy experience that many couples find romantic. The charming ambiance and beautiful location make it an ideal spot for a honeymoon or a special getaway. Guests particularly appreciate the wine hour held each evening, which adds a touch of elegance and provides an opportunity for relaxation. Though some balcony furniture might seem a bit dated, the overall romantic atmosphere and thoughtful details like the wine reception each evening create a memorable and intimate stay. Nearby, there's also a nice pub, adding variety and convenience for couples looking to explore the local nightlife.
From $225
$
+4
Info
Summary of reviews
Summarized by AI
Staypineapple, An Artful Hotel, Midtown New York garners high praise for its exceptional location in the heart of Manhattan. Its proximity to Penn Station and major attractions such as Times Square, Madison Square Garden and the Empire State Building makes it an ideal base for exploring New York City. Guests appreciate the easy access to public transportation and the plethora of dining options in nearby neighborhoods like Hell’s Kitchen, offering a balance of convenience and comfort for visitors.
While the hotel does not provide an in-house breakfast, guests benefit from nearby convenient and reasonably priced breakfast venues, including a recommended spot at the end of the street and options at the Amtrak Moynihan station. This access to external venues ensures satisfactory alternatives for morning meals.
The rooms at Staypineapple manage to blend modernity with cozy charm despite their compact size, a common trait in New York hotels. Guests laud the clean, stylish decor and smart space utilization. The vibrant, colorful interiors and modern amenities, such as good shower pressure and thoughtful furnishings, contribute to a pleasant experience. However, some note minor drawbacks such as the lack of ample storage and mini-fridges.
Cleanliness is a standout feature at the hotel with many guests applauding the well-maintained and spotless condition of the rooms and facilities, often likening the cleanliness to that of a five-star establishment. The efficient and thorough cleaning services, scheduled every two days or upon request, further enhance the comfortable and inviting atmosphere.
The hotel's staff receive consistent acclaim for their friendly and welcoming demeanor. Staff members are frequently highlighted for their efficiency, helpfulness and ability to provide knowledgeable recommendations, enriching the guest experience. Specific mentions of exemplary service by individuals such as Luis and Freddy underscore the team's dedication to customer satisfaction.
Wi-Fi at the hotel generally satisfies guests' needs with many finding the internet service reliable and fast. However, some experienced connectivity issues, revealing occasional inconsistencies.
Staypineapple proves to be a fantastic option for families with guests appreciating the thoughtful touches such as birthday surprises for children, clean and cheerfully decorated family rooms and efficient luggage handling. The hotel is also celebrated for its pet-friendly amenities, providing complimentary dog beds, bowls and treats, making it an inclusive choice for travelers with pets.
The beds at Staypineapple receive particularly glowing reviews, often described as some of the most comfortable guests have ever experienced. The high-quality linens, cozy duvets and overall bedding quality contribute to an exceptional sleep experience.
Though opinions on star ratings vary, the hotel excels in providing good value for money. While it may lack some amenities of higher-starred establishments, its clever space utilization, thoughtful service and prime location make it a compelling choice for visitors to Midtown New York.
While the hotel does not provide an in-house breakfast, guests benefit from nearby convenient and reasonably priced breakfast venues, including a recommended spot at the end of the street and options at the Amtrak Moynihan station. This access to external venues ensures satisfactory alternatives for morning meals.
The rooms at Staypineapple manage to blend modernity with cozy charm despite their compact size, a common trait in New York hotels. Guests laud the clean, stylish decor and smart space utilization. The vibrant, colorful interiors and modern amenities, such as good shower pressure and thoughtful furnishings, contribute to a pleasant experience. However, some note minor drawbacks such as the lack of ample storage and mini-fridges.
Cleanliness is a standout feature at the hotel with many guests applauding the well-maintained and spotless condition of the rooms and facilities, often likening the cleanliness to that of a five-star establishment. The efficient and thorough cleaning services, scheduled every two days or upon request, further enhance the comfortable and inviting atmosphere.
The hotel's staff receive consistent acclaim for their friendly and welcoming demeanor. Staff members are frequently highlighted for their efficiency, helpfulness and ability to provide knowledgeable recommendations, enriching the guest experience. Specific mentions of exemplary service by individuals such as Luis and Freddy underscore the team's dedication to customer satisfaction.
Wi-Fi at the hotel generally satisfies guests' needs with many finding the internet service reliable and fast. However, some experienced connectivity issues, revealing occasional inconsistencies.
Staypineapple proves to be a fantastic option for families with guests appreciating the thoughtful touches such as birthday surprises for children, clean and cheerfully decorated family rooms and efficient luggage handling. The hotel is also celebrated for its pet-friendly amenities, providing complimentary dog beds, bowls and treats, making it an inclusive choice for travelers with pets.
The beds at Staypineapple receive particularly glowing reviews, often described as some of the most comfortable guests have ever experienced. The high-quality linens, cozy duvets and overall bedding quality contribute to an exceptional sleep experience.
Though opinions on star ratings vary, the hotel excels in providing good value for money. While it may lack some amenities of higher-starred establishments, its clever space utilization, thoughtful service and prime location make it a compelling choice for visitors to Midtown New York.
Categories
Romantic
Family
Dog Friendly
$
+4
Info
Summary of reviews
Summarized by AI
The Manhattan Club in Midtown Manhattan is lauded for its prime location, allowing guests easy access to New York City's iconic attractions such as Central Park, Times Square, and Carnegie Hall. Its proximity to subway stations further enhances the convenience for travelers wishing to explore beyond the immediate area. Guests often highlight the hotel as an excellent base for both first-time and seasoned visitors due to its combination of city excitement and tranquil retreat.
The rooms at The Manhattan Club stand out for their spaciousness and comfort, a rare find in Manhattan. They are noted for their ample space, practical layout with separate sitting areas, dining tables, and kitchenettes, making the hotel especially appealing for families and groups. Despite some dated decor, the overall cleanliness and comfort of the accommodations receive high praise. The hotel staff is frequently commended for their professionalism and helpfulness, creating a welcoming and hospitable environment for guests.
Family travelers express satisfaction with the spacious suites, often featuring two bathrooms, and the convenience of kitchenettes, making it ideal for those with children. The location further adds to the family appeal, providing easy access to popular attractions and dining options.
Though the breakfast offering at The Manhattan Club receives mixed reviews, with some guests noting a lack of variety, the quality of pastries and croissants is appreciated. The complimentary Wi-Fi presents challenges in room connectivity but proves adequate for basic needs in the lobby.
The hotel excels in providing a well-maintained gym, offering a comprehensive range of equipment for fitness enthusiasts. The valet parking service is also a notable convenience, particularly due to its reasonable pricing in the heart of Manhattan.
Overall, The Manhattan Club is recognized for its superb location, spacious accommodations, and exceptional staff, making it a preferred choice for leisure, family, and business travelers seeking a blend of comfort and convenience in New York City. While it shows potential areas for improvement, especially in decor and breakfast variety, the overall experience is positive, with many guests expressing intent to return.
The rooms at The Manhattan Club stand out for their spaciousness and comfort, a rare find in Manhattan. They are noted for their ample space, practical layout with separate sitting areas, dining tables, and kitchenettes, making the hotel especially appealing for families and groups. Despite some dated decor, the overall cleanliness and comfort of the accommodations receive high praise. The hotel staff is frequently commended for their professionalism and helpfulness, creating a welcoming and hospitable environment for guests.
Family travelers express satisfaction with the spacious suites, often featuring two bathrooms, and the convenience of kitchenettes, making it ideal for those with children. The location further adds to the family appeal, providing easy access to popular attractions and dining options.
Though the breakfast offering at The Manhattan Club receives mixed reviews, with some guests noting a lack of variety, the quality of pastries and croissants is appreciated. The complimentary Wi-Fi presents challenges in room connectivity but proves adequate for basic needs in the lobby.
The hotel excels in providing a well-maintained gym, offering a comprehensive range of equipment for fitness enthusiasts. The valet parking service is also a notable convenience, particularly due to its reasonable pricing in the heart of Manhattan.
Overall, The Manhattan Club is recognized for its superb location, spacious accommodations, and exceptional staff, making it a preferred choice for leisure, family, and business travelers seeking a blend of comfort and convenience in New York City. While it shows potential areas for improvement, especially in decor and breakfast variety, the overall experience is positive, with many guests expressing intent to return.
Categories
Romantic
Luxury
Family
$
+4
Info
Summary of reviews
Summarized by AI
Dream Midtown by Hyatt offers a prime location in Midtown Manhattan, nestled conveniently between Central Park and Times Square. Guests rave about the easy access to major attractions, theaters, museums and dining experiences, lauding the hotel's perfect position for exploring New York City. The proximity to Broadway and subway stations adds to its appeal for both leisure and business travelers.
The hotel's complimentary continental breakfast served at the nearby Serafina restaurant garners mixed reviews. While some guests appreciate the inclusion of breakfast in the room rate and find it satisfactory for a quick start, others criticize the limited variety and lack of hot items. Suggestions for improvement include adding more substantial options like eggs and sausages.
The dining experience at Dream Midtown receives a generally positive response with particular praise for the quality of meals at Serafina and the vibrant rooftop bar offering stunning city views. Although some find the rooftop bar slightly pretentious with smaller portions, it remains a popular spot for evening relaxation. The cocktail lounge adds to the overall pleasant dining experience, though room service fees and expensive wine are noted downsides.
Rooms at Dream Midtown offer a clean stay with many guests complimenting the tidiness and comfortable beds. However, the rooms are often described as small and narrow with occasional issues such as insufficient lighting, outdated fixtures and noise disturbances. Despite these drawbacks, the hotel’s prime location and cleanliness are repeatedly highlighted.
Cleanliness across the hotel is generally praised, reflecting well-maintained rooms and attentive housekeeping staff. Some inconsistencies in vacuuming and occasional oversights were mentioned, but the overall feedback on cleanliness is positive.
The staff at Dream Midtown are frequently commended for their exceptional service, welcoming demeanor and attentiveness. Particular individuals like Yofi, Brian and Lauren receive special mention for going above and beyond, enhancing the overall guest experience. Minor negative interactions were reported but did not overshadow the general sentiment of excellent hospitality.
Wifi at the hotel has mixed reviews with some guests finding it sufficient while others experience inconsistent and slow connections. Improving the wifi quality could enhance the guest experience further. Parking poses a challenge with no on-site options and high costs at nearby garages, though the availability of discounted vouchers is a plus for some guests.
Nightlife at Dream Midtown is vibrant, centered around the rooftop bar praised for its atmosphere and city views. The hotel's location provides easy access to nearby bars and clubs, making it a desirable spot for nightlife enthusiasts, despite occasional noise and higher prices.
The beds at Dream Midtown receive overwhelmingly positive feedback for comfort, contributing to restful stays with guests frequently highlighting the soft, spacious bedding. This aspect stands out as a major positive in guest reviews.
Despite mixed feedback regarding its four-star rating with some guests feeling the hotel falls short of expectations, Dream Midtown offers a well-rounded experience with notable strengths in its location, staff service and comfortable accommodations. Minor areas for improvement include breakfast variety, room size and wifi quality. The hotel also makes efforts to accommodate guests with accessibility needs, ensuring a welcoming and safe environment for all visitors.
The hotel's complimentary continental breakfast served at the nearby Serafina restaurant garners mixed reviews. While some guests appreciate the inclusion of breakfast in the room rate and find it satisfactory for a quick start, others criticize the limited variety and lack of hot items. Suggestions for improvement include adding more substantial options like eggs and sausages.
The dining experience at Dream Midtown receives a generally positive response with particular praise for the quality of meals at Serafina and the vibrant rooftop bar offering stunning city views. Although some find the rooftop bar slightly pretentious with smaller portions, it remains a popular spot for evening relaxation. The cocktail lounge adds to the overall pleasant dining experience, though room service fees and expensive wine are noted downsides.
Rooms at Dream Midtown offer a clean stay with many guests complimenting the tidiness and comfortable beds. However, the rooms are often described as small and narrow with occasional issues such as insufficient lighting, outdated fixtures and noise disturbances. Despite these drawbacks, the hotel’s prime location and cleanliness are repeatedly highlighted.
Cleanliness across the hotel is generally praised, reflecting well-maintained rooms and attentive housekeeping staff. Some inconsistencies in vacuuming and occasional oversights were mentioned, but the overall feedback on cleanliness is positive.
The staff at Dream Midtown are frequently commended for their exceptional service, welcoming demeanor and attentiveness. Particular individuals like Yofi, Brian and Lauren receive special mention for going above and beyond, enhancing the overall guest experience. Minor negative interactions were reported but did not overshadow the general sentiment of excellent hospitality.
Wifi at the hotel has mixed reviews with some guests finding it sufficient while others experience inconsistent and slow connections. Improving the wifi quality could enhance the guest experience further. Parking poses a challenge with no on-site options and high costs at nearby garages, though the availability of discounted vouchers is a plus for some guests.
Nightlife at Dream Midtown is vibrant, centered around the rooftop bar praised for its atmosphere and city views. The hotel's location provides easy access to nearby bars and clubs, making it a desirable spot for nightlife enthusiasts, despite occasional noise and higher prices.
The beds at Dream Midtown receive overwhelmingly positive feedback for comfort, contributing to restful stays with guests frequently highlighting the soft, spacious bedding. This aspect stands out as a major positive in guest reviews.
Despite mixed feedback regarding its four-star rating with some guests feeling the hotel falls short of expectations, Dream Midtown offers a well-rounded experience with notable strengths in its location, staff service and comfortable accommodations. Minor areas for improvement include breakfast variety, room size and wifi quality. The hotel also makes efforts to accommodate guests with accessibility needs, ensuring a welcoming and safe environment for all visitors.
Categories
Romantic
Health & Safety
Dog Friendly
DoubleTree by Hilton Hotel & Suites Jersey City24.7 mi from Butler
Hotel in Jersey City NJ
8.3
Very GoodFrom $310
$
+2
Info
Summary of reviews
Summarized by AI
The DoubleTree by Hilton Hotel & Suites Jersey City garners commendable reviews for its prime location, making it an excellent base for exploring both Jersey City and Manhattan. Guests appreciate its proximity to the PATH train and various local amenities, including shopping centers and eateries, all within a safe and pleasant atmosphere. The hotel's modern and clean rooms offer comfort and spaciousness, enhanced by views of the Manhattan skyline, contributing to a relaxing stay.
Breakfast at the DoubleTree receives favorable feedback, with guests enjoying the variety and quality of the buffet, along with the delightful addition of chocolate chip cookies. The friendly breakfast staff further enriches the experience, although some mention pricing concerns, prompting exploration of nearby dining options for a more economical choice.
The hotel rooms are consistently praised for their spaciousness, modernity, and excellent views of New York City. The cleanliness and maintenance stand out, with daily housekeeping ensuring freshness and comfort. Guests note the quiet ambiance despite the hotel's urban location, appreciating it as conducive to both family relaxation and business travel.
The staff is lauded for their exceptional service, from the front desk to housekeeping, highlighted by their attentiveness and friendliness. Staff members like Ms. N. Herron, Nichole, Monica, Alexa, and Dendra receive special mention for enhancing guest experiences. Although occasional reports of slow service exist, the overwhelming sentiment remains positive.
While the hotel's WiFi has faced challenges, guests find solace in the availability of a business center offering free WiFi, supporting reliable internet access. Parking options are favorably reviewed for their convenience and affordability, with the attached garage providing a strategic advantage for travelers planning visits to New York City.
Families find the DoubleTree a great choice, benefiting from spacious accommodations and thoughtful amenities. The hotel's location facilitates easy exploration of NYC, while staff efforts in the breakfast area contribute positively to family stays. Despite minor feedback about the need for common spaces, the overwhelming impression remains positive.
Guests consistently praise the beds for comfort and cleanliness, although sofa beds receive mixed reviews for their comfort level. Overall, the hotel meets expectations for a 4-star establishment, often proving superior to Manhattan counterparts. Business travelers laud the seamless check-in and checkout processes and value the hotel's convenient location for blending work and leisure.
In summary, the DoubleTree by Hilton Hotel & Suites Jersey City excels in delivering comfort, convenience, and quality service, positioning itself as a preferred choice for travelers visiting the New York City area.
Breakfast at the DoubleTree receives favorable feedback, with guests enjoying the variety and quality of the buffet, along with the delightful addition of chocolate chip cookies. The friendly breakfast staff further enriches the experience, although some mention pricing concerns, prompting exploration of nearby dining options for a more economical choice.
The hotel rooms are consistently praised for their spaciousness, modernity, and excellent views of New York City. The cleanliness and maintenance stand out, with daily housekeeping ensuring freshness and comfort. Guests note the quiet ambiance despite the hotel's urban location, appreciating it as conducive to both family relaxation and business travel.
The staff is lauded for their exceptional service, from the front desk to housekeeping, highlighted by their attentiveness and friendliness. Staff members like Ms. N. Herron, Nichole, Monica, Alexa, and Dendra receive special mention for enhancing guest experiences. Although occasional reports of slow service exist, the overwhelming sentiment remains positive.
While the hotel's WiFi has faced challenges, guests find solace in the availability of a business center offering free WiFi, supporting reliable internet access. Parking options are favorably reviewed for their convenience and affordability, with the attached garage providing a strategic advantage for travelers planning visits to New York City.
Families find the DoubleTree a great choice, benefiting from spacious accommodations and thoughtful amenities. The hotel's location facilitates easy exploration of NYC, while staff efforts in the breakfast area contribute positively to family stays. Despite minor feedback about the need for common spaces, the overwhelming impression remains positive.
Guests consistently praise the beds for comfort and cleanliness, although sofa beds receive mixed reviews for their comfort level. Overall, the hotel meets expectations for a 4-star establishment, often proving superior to Manhattan counterparts. Business travelers laud the seamless check-in and checkout processes and value the hotel's convenient location for blending work and leisure.
In summary, the DoubleTree by Hilton Hotel & Suites Jersey City excels in delivering comfort, convenience, and quality service, positioning itself as a preferred choice for travelers visiting the New York City area.
Categories
Romantic
Honeymoon
Family
SpringHill Suites by Marriott New York Manhattan/Times Square South24.7 mi from Butler
Hotel in New York NY
8.3
Very GoodFrom $264
$
+7
Info
Summary of reviews
Summarized by AI
SpringHill Suites by Marriott New York Manhattan/Times Square South stands out for its prime location and accessibility, making it an excellent base for exploring iconic attractions such as Times Square, Madison Square Garden and Central Park. Its proximity to Penn Station and major subway stations enhances convenience, allowing visitors to easily venture throughout Manhattan. Although a few reviews mention occasional roughness in the neighborhood, the strategic location largely compensates for this, making it a favored choice for both newcomers and seasoned NYC travelers.
The breakfast service at the hotel garners mixed reviews. On the positive side, guests appreciate the extensive buffet, which includes hot and cold options, as well as the quality of the coffee. Vegetarian and gluten-free choices are also available and breakfast items are quickly replenished. However, criticism arises due to the crowded breakfast area and use of disposable tableware. Some guests also feel the selection lacks variety and quality in certain items, but the breakfast's overall convenience is recognized.
While the hotel does not offer dedicated dinner options, guests enjoy complimentary wine and beer in the evening, along with snacks and live entertainment like music and comedy nights in the lobby. The friendly atmosphere is enhanced by evening amenities such as a lobby bar, although experiences with staff vary.
Room cleanliness and comfort receive high marks with guests praising the immaculate conditions, modern presentation and effective daily housekeeping. Amenities such as fridges, microwaves and coffee makers are valued. Although room sizes are compact and may not be ideal for larger groups or extended stays, the beds are consistently described as comfortable.
Cleanliness is a notable strength throughout the hotel, extending from rooms to common areas. Daily housekeeping ensures a fresh and pleasant environment, though occasional lapses in cleaning in public areas are noted.
The hotel staff is frequently highlighted for their friendly and professional service, contributing significantly to the hotel's positive reputation. Specific employees are praised for their outstanding customer service and the check-in process is generally smooth and efficient.
WiFi service at the hotel is largely reliable and fast, meeting the needs of guests who require stable internet access for both leisure and work. While some minor issues with connectivity in public areas are reported, the in-room WiFi is generally robust and satisfactory.
One notable downside is the absence of on-site parking, which can be inconvenient for guests arriving by car. While the hotel provides information on a nearby parking garage and offers vouchers, guests should be prepared to navigate off-site parking options.
Despite some minor criticisms, SpringHill Suites by Marriott New York Manhattan/Times Square South successfully provides a comfortable, well-located base for exploring New York City. Its friendly staff, cleanliness and strategic location make it a viable choice for both tourists and business travelers looking for a centrally located, no-frills accommodation option.
The breakfast service at the hotel garners mixed reviews. On the positive side, guests appreciate the extensive buffet, which includes hot and cold options, as well as the quality of the coffee. Vegetarian and gluten-free choices are also available and breakfast items are quickly replenished. However, criticism arises due to the crowded breakfast area and use of disposable tableware. Some guests also feel the selection lacks variety and quality in certain items, but the breakfast's overall convenience is recognized.
While the hotel does not offer dedicated dinner options, guests enjoy complimentary wine and beer in the evening, along with snacks and live entertainment like music and comedy nights in the lobby. The friendly atmosphere is enhanced by evening amenities such as a lobby bar, although experiences with staff vary.
Room cleanliness and comfort receive high marks with guests praising the immaculate conditions, modern presentation and effective daily housekeeping. Amenities such as fridges, microwaves and coffee makers are valued. Although room sizes are compact and may not be ideal for larger groups or extended stays, the beds are consistently described as comfortable.
Cleanliness is a notable strength throughout the hotel, extending from rooms to common areas. Daily housekeeping ensures a fresh and pleasant environment, though occasional lapses in cleaning in public areas are noted.
The hotel staff is frequently highlighted for their friendly and professional service, contributing significantly to the hotel's positive reputation. Specific employees are praised for their outstanding customer service and the check-in process is generally smooth and efficient.
WiFi service at the hotel is largely reliable and fast, meeting the needs of guests who require stable internet access for both leisure and work. While some minor issues with connectivity in public areas are reported, the in-room WiFi is generally robust and satisfactory.
One notable downside is the absence of on-site parking, which can be inconvenient for guests arriving by car. While the hotel provides information on a nearby parking garage and offers vouchers, guests should be prepared to navigate off-site parking options.
Despite some minor criticisms, SpringHill Suites by Marriott New York Manhattan/Times Square South successfully provides a comfortable, well-located base for exploring New York City. Its friendly staff, cleanliness and strategic location make it a viable choice for both tourists and business travelers looking for a centrally located, no-frills accommodation option.
Categories
Romantic
Honeymoon
Free Wi-Fi
Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South24.7 mi from Butler
Hotel in New York NY
8.4
Very GoodFrom $275
$
+6
Info
Summary of reviews
Summarized by AI
Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South consistently receives high praise for its exceptional location, cleanliness, friendly staff and comfortable beds, making it a top choice for both leisure and business travelers. Situated in Midtown Manhattan, the hotel is strategically placed near iconic landmarks such as Times Square, Penn Station and Madison Square Garden, as well as multiple subway lines, providing excellent connectivity for exploring New York City. Guests appreciate its central yet relatively quiet street, which offers a peaceful reprieve from the hustle and bustle of Manhattan.
The hotel excels in cleanliness with rooms and common areas frequently described as spotless and well-maintained. Daily housekeeping ensures that guests enjoy a sanitary and comfortable environment throughout their stay. The staff, noted for their friendliness and professionalism, further enhance the guest experience by going above and beyond to meet needs and accommodate special requests.
Comfortable and modern, the rooms are equipped with useful amenities such as microwaves, fridges and coffee makers. High-quality bedding and spacious king-size beds contribute to a restful night's sleep, though room size and storage may be limited for larger groups or families. Guests on higher floors often enjoy stunning views of New York landmarks, adding to the appeal.
The breakfast service receives mixed reviews. On the positive side, it is appreciated for its convenience, variety and being included in the room price, offering an ample assortment of sweet and savory options. However, the area can become overcrowded during peak hours and there are calls for more fresh and healthy choices along with better seating arrangements.
For business travelers, the hotel provides well-equipped and accessible business facilities, including meeting rooms and a business center, making it an ideal choice for company stays. The quality-price ratio is particularly favorable, providing excellent value in an otherwise expensive city.
While the WiFi and parking services have some room for improvement with occasional connectivity issues and limited on-site parking options, these factors do not significantly detract from the overall positive experience.
In summary, Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South delivers a standout three-star experience with its prime location, exceptional cleanliness, comfortable accommodations and dedicated staff, ensuring a pleasant and convenient stay for all guests.
The hotel excels in cleanliness with rooms and common areas frequently described as spotless and well-maintained. Daily housekeeping ensures that guests enjoy a sanitary and comfortable environment throughout their stay. The staff, noted for their friendliness and professionalism, further enhance the guest experience by going above and beyond to meet needs and accommodate special requests.
Comfortable and modern, the rooms are equipped with useful amenities such as microwaves, fridges and coffee makers. High-quality bedding and spacious king-size beds contribute to a restful night's sleep, though room size and storage may be limited for larger groups or families. Guests on higher floors often enjoy stunning views of New York landmarks, adding to the appeal.
The breakfast service receives mixed reviews. On the positive side, it is appreciated for its convenience, variety and being included in the room price, offering an ample assortment of sweet and savory options. However, the area can become overcrowded during peak hours and there are calls for more fresh and healthy choices along with better seating arrangements.
For business travelers, the hotel provides well-equipped and accessible business facilities, including meeting rooms and a business center, making it an ideal choice for company stays. The quality-price ratio is particularly favorable, providing excellent value in an otherwise expensive city.
While the WiFi and parking services have some room for improvement with occasional connectivity issues and limited on-site parking options, these factors do not significantly detract from the overall positive experience.
In summary, Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South delivers a standout three-star experience with its prime location, exceptional cleanliness, comfortable accommodations and dedicated staff, ensuring a pleasant and convenient stay for all guests.
Categories
Romantic
Free Wi-Fi
Business
$
+4
Info
Summary of reviews
Summarized by AI
The Westin New York at Times Square stands out for its exceptional location, providing guests with immediate access to the heart of Times Square and key New York City attractions. Its proximity to subway stations, vibrant neighborhoods, theaters and iconic landmarks like Broadway and Rockefeller Center make it an ideal base for both exploration and convenience. The hotel is praised for its clean, spacious rooms and friendly, accommodating staff. Unique bonuses include views from higher floors, adjacency to a movie theater and relatively affordable parking options.
The breakfast offerings, while appreciated for their quality and variety, draw mixed reactions primarily due to their high pricing. However, morning services are often enhanced by the kindness of the breakfast room staff and the food is generally well-received despite concerns over value for money.
Guests frequently commend the rooms for their comfort, cleanliness and stunning city views with beds being particularly praised for their comfort. Small issues such as outdated furnishings, small bathrooms and the occasional maintenance problem are noted but do not significantly detract from the overall positive experience of staying in a well-located and quiet room.
Cleanliness throughout the hotel is generally well-regarded with most guests finding the property and rooms neat and well-maintained. However, there are sporadic reports of inadequate housekeeping services that suggest room for improvement in maintaining consistent cleanliness standards.
The hotel's staff receive high marks for their attentiveness and friendliness, significantly elevating the guest experience. Interactions with the front desk, bellboys and receptionists are frequently highlighted for their warmth and professionalism, contributing to a welcoming and pleasant atmosphere.
WiFi services at the hotel appear to be a notable issue with many guests finding it unreliable and not included in the room rate, which detracts from the overall experience.
Regarding the comfort of the beds, most guests provide positive feedback, emphasizing the excellent quality and comfort that contribute to a restful night's sleep, despite minor complaints about bed availability and maintenance.
While the hotel is praised for its prime location and the luxurious experience it offers, some guests note that it falls short of a five-star standard. This sentiment reflects in their overall perception, suggesting a blend of high-quality service and comfort but missing the mark on certain upscale expectations.
For business travelers, The Westin New York at Times Square offers a professional, budget-friendly and convenient environment with efficient services and business-friendly facilities that enhance their stay.
In summary, The Westin New York at Times Square delivers a predominantly positive experience centered around its unbeatable location, comfort, friendly staff and overall quality with minor areas for improvement mainly related to WiFi service and maintaining consistent luxury standards.
The breakfast offerings, while appreciated for their quality and variety, draw mixed reactions primarily due to their high pricing. However, morning services are often enhanced by the kindness of the breakfast room staff and the food is generally well-received despite concerns over value for money.
Guests frequently commend the rooms for their comfort, cleanliness and stunning city views with beds being particularly praised for their comfort. Small issues such as outdated furnishings, small bathrooms and the occasional maintenance problem are noted but do not significantly detract from the overall positive experience of staying in a well-located and quiet room.
Cleanliness throughout the hotel is generally well-regarded with most guests finding the property and rooms neat and well-maintained. However, there are sporadic reports of inadequate housekeeping services that suggest room for improvement in maintaining consistent cleanliness standards.
The hotel's staff receive high marks for their attentiveness and friendliness, significantly elevating the guest experience. Interactions with the front desk, bellboys and receptionists are frequently highlighted for their warmth and professionalism, contributing to a welcoming and pleasant atmosphere.
WiFi services at the hotel appear to be a notable issue with many guests finding it unreliable and not included in the room rate, which detracts from the overall experience.
Regarding the comfort of the beds, most guests provide positive feedback, emphasizing the excellent quality and comfort that contribute to a restful night's sleep, despite minor complaints about bed availability and maintenance.
While the hotel is praised for its prime location and the luxurious experience it offers, some guests note that it falls short of a five-star standard. This sentiment reflects in their overall perception, suggesting a blend of high-quality service and comfort but missing the mark on certain upscale expectations.
For business travelers, The Westin New York at Times Square offers a professional, budget-friendly and convenient environment with efficient services and business-friendly facilities that enhance their stay.
In summary, The Westin New York at Times Square delivers a predominantly positive experience centered around its unbeatable location, comfort, friendly staff and overall quality with minor areas for improvement mainly related to WiFi service and maintaining consistent luxury standards.
Categories
Romantic
Dog Friendly
Parking
From $264
$
+5
Info
Summary of reviews
Summarized by AI
The Element by Marriott New York Times Square West in Manhattan is highly regarded for its prime location, making it an ideal choice for both tourists and business travelers. Its proximity to Times Square, major subway lines, and key transportation hubs like Penn Station offers guests easy access to the city’s attractions. Situated amongst vibrant dining and entertainment options, the hotel provides a perfect blend of city excitement and a quiet retreat.
Guests appreciate the overall comfort and modern amenities of the hotel, including spacious rooms equipped with kitchenettes—featuring refrigerators, microwaves, stoves, and dishwashers—that cater to both short and extended stays. The rooms are noted for their cleanliness, with comfortable beds and stunning city views enhancing the experience. While there are occasional comments about noise and elevator wait times, these are minor compared to the overall satisfaction with the accommodations.
Breakfast receives generally positive reviews for its variety and quality, with many guests finding value in the complimentary offering. However, the breakfast area can be overcrowded at times, and the selection could benefit from more plant-based options. The hotel’s gym, open 24/7, is well-equipped and considered a valuable amenity, despite being compact.
The staff at Element by Marriott New York Times Square West earns high marks for their friendliness and helpfulness, contributing significantly to a positive atmosphere. While free Wi-Fi is mostly reliable, ensuring an uninterrupted browsing experience, there are rare incidents of connectivity issues. The hotel does not offer its own parking but provides convenient access to nearby garages.
For those interested in nightlife, the surrounding area offers lively venues and dining options, with some noise from nearby rooftop pubs noted. Overall, the Element by Marriott New York Times Square West is recommended for travelers who value location and affordability, with its central geographic advantage and practical amenities making it a preferred choice for those visiting New York City.
Guests appreciate the overall comfort and modern amenities of the hotel, including spacious rooms equipped with kitchenettes—featuring refrigerators, microwaves, stoves, and dishwashers—that cater to both short and extended stays. The rooms are noted for their cleanliness, with comfortable beds and stunning city views enhancing the experience. While there are occasional comments about noise and elevator wait times, these are minor compared to the overall satisfaction with the accommodations.
Breakfast receives generally positive reviews for its variety and quality, with many guests finding value in the complimentary offering. However, the breakfast area can be overcrowded at times, and the selection could benefit from more plant-based options. The hotel’s gym, open 24/7, is well-equipped and considered a valuable amenity, despite being compact.
The staff at Element by Marriott New York Times Square West earns high marks for their friendliness and helpfulness, contributing significantly to a positive atmosphere. While free Wi-Fi is mostly reliable, ensuring an uninterrupted browsing experience, there are rare incidents of connectivity issues. The hotel does not offer its own parking but provides convenient access to nearby garages.
For those interested in nightlife, the surrounding area offers lively venues and dining options, with some noise from nearby rooftop pubs noted. Overall, the Element by Marriott New York Times Square West is recommended for travelers who value location and affordability, with its central geographic advantage and practical amenities making it a preferred choice for those visiting New York City.
Categories
Romantic
Nightlife
Free Wi-Fi
$
+1
Romantic
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The Time New York, part of the JdV by Hyatt collection, creates an exquisite setting for romantic stays. Many guests have celebrated significant milestones here, noting that rooms are thoughtfully decorated for occasions such as honeymoons and anniversaries. The hotel provides a romantic ambiance that is ideal for couples seeking a memorable getaway. Visitors consistently describe their experiences as fantastic, making it a compelling choice for those looking to infuse their travels with romance and special moments.
$
Romantic
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WestHouse Hotel New York, an SLH Hotel offers a romantic and cozy ambiance, making it an ideal destination for couples. The lounge area is particularly noted for its intimate atmosphere, perfect for unwinding together. The hotel features a romantic dinner package, enhancing the overall experience for those looking to celebrate special moments. The decor throughout the hotel radiates a romantic charm, further complemented by nearby dining spots that add to the appeal. Ideal for couples seeking a profound and romantic ambiance, WestHouse Hotel provides a memorable and intimate stay.
From $314
$
+11
Info
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Crowne Plaza HY36 Midtown Manhattan by IHG, is ideal for both leisure and business travelers thanks to its almost perfect position in the heart of Manhattan. Located near Penn Station, Madison Square Garden, the Garment District and Times Square, the hotel offers a blend of centrality and seclusion, providing easy access to major attractions while being tucked away on a quieter street. This strategic location facilitates straightforward transportation and exploration, making it convenient for guests, including those working at the nearby Javits Center.
The hotel stands out not just for its location but also for its modern facilities, embodied by an attached Burgerology and its cleanliness and spacious rooms that exceed typical NYC standards. The rooms are consistently praised for their cleanliness, well-maintained decor and comfortable beds. Although some find the room sizes small, many appreciate their practical design and the quality amenities like fridges and showers. The tranquil, quiet rooms serve as a peaceful retreat amidst the bustling city, enhancing the overall stay experience.
Breakfast at the hotel receives commendation for delicious food and excellent service, providing a pleasant start to the day. Despite minor complaints about cost and limited options, the positive dining experience generally prevails. The hotel might consider expanding breakfast options and addressing some logistical issues to improve guest satisfaction further.
Cleanliness is a hallmark of Crowne Plaza HY36 with guests frequently noting the spotless rooms and common areas. The friendly, efficient and professional staff enhance the welcoming atmosphere, contributing to an overall positive experience. Their consistent helpfulness and courteous demeanor stand out, significantly impacting guests' satisfaction.
Guests repeatedly highlight the ultra-comfortable beds, which many describe as very comfortable, super comfy and even heavenly, providing a restful sleep environment. Despite occasional mentions of needing improvements in bedding quality and cleanliness, the overall sentiment reflects a highly positive impact on the rest and relaxation of visitors.
In conclusion, Crowne Plaza HY36 Midtown Manhattan offers an excellent blend of modern amenities, prime location and high standards of cleanliness and service, making it a superb choice for those looking to explore New York City comprehensively while enjoying comfort and exceptional hospitality.
The hotel stands out not just for its location but also for its modern facilities, embodied by an attached Burgerology and its cleanliness and spacious rooms that exceed typical NYC standards. The rooms are consistently praised for their cleanliness, well-maintained decor and comfortable beds. Although some find the room sizes small, many appreciate their practical design and the quality amenities like fridges and showers. The tranquil, quiet rooms serve as a peaceful retreat amidst the bustling city, enhancing the overall stay experience.
Breakfast at the hotel receives commendation for delicious food and excellent service, providing a pleasant start to the day. Despite minor complaints about cost and limited options, the positive dining experience generally prevails. The hotel might consider expanding breakfast options and addressing some logistical issues to improve guest satisfaction further.
Cleanliness is a hallmark of Crowne Plaza HY36 with guests frequently noting the spotless rooms and common areas. The friendly, efficient and professional staff enhance the welcoming atmosphere, contributing to an overall positive experience. Their consistent helpfulness and courteous demeanor stand out, significantly impacting guests' satisfaction.
Guests repeatedly highlight the ultra-comfortable beds, which many describe as very comfortable, super comfy and even heavenly, providing a restful sleep environment. Despite occasional mentions of needing improvements in bedding quality and cleanliness, the overall sentiment reflects a highly positive impact on the rest and relaxation of visitors.
In conclusion, Crowne Plaza HY36 Midtown Manhattan offers an excellent blend of modern amenities, prime location and high standards of cleanliness and service, making it a superb choice for those looking to explore New York City comprehensively while enjoying comfort and exceptional hospitality.
Categories
Romantic
Luxury
Honeymoon
$
+9
Info
This hotel is a calm oasis in the heart of New York City's most vibrant area. It has 795 spacious rooms and suites that offer a unique, birds-eye view of NYC. Its 23,500 square feet of well-appointed event space make it the ideal choice for business travel.
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Overall, guests have had a great experience at Hyatt Regency Times Square. The hotel's prime location in the heart of Times Square is a major highlight with easy access to all the major attractions. Despite being busy, the hotel offers excellent facilities and services. Guests have given very positive reviews, praising the overall quality of the hotel. While some have noted the slightly outdated look of the hotel, this does not detract from the great experience they had. If you're looking for a top-notch hotel in New York City, Hyatt Regency Times Square is definitely worth considering.
Categories
Romantic
Accessible
4 Star
$
Romantic
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Hotel Edison Times Square provides a charming and romantic experience, particularly appealing to couples. The hotel's cozy and clean rooms, coupled with romantic room decor and ambiance, set the tone for a memorable stay. Ideal for couples, the establishment's accommodating staff ensures a pleasant experience, suitable even for special occasions like anniversaries and wedding ceremonies. Romantic room locations and the opportunity for activities such as a romantic dinner or attending a show add further value to the overall experience. The atmosphere is consistently described as cute and exceptional, making it highly recommended for couples seeking a romantic getaway.
$
+8
Info
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The JW Marriott Essex House New York is a top-notch hotel that offers excellent service and a prime location. Guests consistently praised the staff for their friendliness, professionalism and attention to detail with many highlighting the exceptional concierge services. The breakfast was delicious and served by helpful staff and the large rooms were comfortable and well-appointed. The hotel's staff went above and beyond to ensure guests' comfort and satisfaction, even in celebrating special occasions. While a few guests had minor complaints, the vast majority of guests had an exceptional experience and highly recommend the hotel. Overall, the JW Marriott Essex House New York is an excellent choice for travelers seeking a memorable stay in New York City.
Categories
Romantic
Historic
Spa
$
+1
Romantic
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The Manhattan at Times Square offers a romantic atmosphere ideal for couples seeking a memorable stay. Guests appreciate the rooms with romantic views, adding to the allure of the experience. Its prime location near Times Square and Broadway further enhances the charm, making it a great choice for those in pursuit of a romantic getaway. However, some reviews note thin walls and neighboring noise, which could be a minor drawback for those seeking complete tranquility. Overall, the hotel provides a delightful setting for couples, complemented by its captivating surroundings.
From $307
$
+4
Info
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The Canopy By Hilton Jersey City Arts District is a great choice for travelers looking for a superb location. The hotel is conveniently located close to the PATH train station making it easy to access New York City. The surrounding area has plenty of attractions including restaurants, shops and sightseeing spots. The hotel is situated in a calm and peaceful area, perfect for those looking to escape the bustle of Manhattan. Guests can easily explore the city thanks to the hotel's proximity to public transport. The hotel is clean and modern with trendy decor. It is located in the heart of Jersey City making it easy to access all the local hotspots.
While some guests wish that breakfast was included in their bookings and others found it overpriced, most enjoyed the variety of options available, particularly for the kids. The hotel offers grab and go bags for those in a rush and there are plenty of other breakfast options within walking distance. Canopy by Hilton Jersey City Arts District offers guests modern and clean rooms with comfortable beds, spacious layouts and nice bathrooms. Guests appreciate the hotel's dog-friendly policy and the quietness of the rooms. The large flat-screen TVs and ample storage space also add to the room's appeal.
The staff at Canopy By Hilton Jersey City Arts District is unparalleled in their friendliness and attentiveness to guests. From welcoming puppies with adorable welcome bags to answering questions about the area, the staff goes above and beyond to make guests feel at home. They are always ready to help and maintain the common areas impeccably. Parking can be a little confusing at Canopy By Hilton Jersey City Arts District, but it's conveniently located right across the street, which was expected for a city location.
If you're looking for comfortable accommodations during your visit to Jersey City, the Canopy By Hilton should be at the top of your list. Multiple reviewers have raved about the comfortable and spacious rooms and many specifically mentioned the comfy beds. If you're a business traveler, the Canopy By Hilton Jersey City Arts District could be an excellent choice for your stay. The hotel is located adjacent to a lift and just a short walk from the PATH train station, offering direct trains for easy access to NYC.
Overall, guests highly recommend this hotel for its wonderful staff, exceptional service and great amenities. While there are some mixed reviews about breakfast, parking and pricing, the hotel's location, cleanliness and comfortable accommodations make it a great option for visitors who value convenience and comfort.
While some guests wish that breakfast was included in their bookings and others found it overpriced, most enjoyed the variety of options available, particularly for the kids. The hotel offers grab and go bags for those in a rush and there are plenty of other breakfast options within walking distance. Canopy by Hilton Jersey City Arts District offers guests modern and clean rooms with comfortable beds, spacious layouts and nice bathrooms. Guests appreciate the hotel's dog-friendly policy and the quietness of the rooms. The large flat-screen TVs and ample storage space also add to the room's appeal.
The staff at Canopy By Hilton Jersey City Arts District is unparalleled in their friendliness and attentiveness to guests. From welcoming puppies with adorable welcome bags to answering questions about the area, the staff goes above and beyond to make guests feel at home. They are always ready to help and maintain the common areas impeccably. Parking can be a little confusing at Canopy By Hilton Jersey City Arts District, but it's conveniently located right across the street, which was expected for a city location.
If you're looking for comfortable accommodations during your visit to Jersey City, the Canopy By Hilton should be at the top of your list. Multiple reviewers have raved about the comfortable and spacious rooms and many specifically mentioned the comfy beds. If you're a business traveler, the Canopy By Hilton Jersey City Arts District could be an excellent choice for your stay. The hotel is located adjacent to a lift and just a short walk from the PATH train station, offering direct trains for easy access to NYC.
Overall, guests highly recommend this hotel for its wonderful staff, exceptional service and great amenities. While there are some mixed reviews about breakfast, parking and pricing, the hotel's location, cleanliness and comfortable accommodations make it a great option for visitors who value convenience and comfort.
Categories
Romantic
Honeymoon
Family
$
+1
Romantic
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The Carnegie Hotel offers a perfect setting for a romantic escape. Guests frequently highlight the romantic atmosphere, making it an ideal choice for a honeymoon or a couple's retreat. Daily wine and cheese receptions at 5 PM add a charming touch, enhancing the overall experience and making evenings particularly special. The modern architecture combined with lovely sunset views also contributes to the appeal. Additionally, the hotel provides Rituals products and various comforts to ensure a pleasant stay. For those seeking a mix of relaxation and romance, Carnegie Hotel seems to be a highly recommended choice.
$
+8
Info
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The Hilton New York Times Square garners widespread acclaim for its prime location at the heart of Times Square, ideal for tourists seeking proximity to iconic attractions, shopping areas, and Broadway. The hotel's central positioning is complemented by its quiet ambiance, offering a serene escape despite the busy surroundings. Guests frequently highlight the breathtaking views from the higher floors, which capture the vibrant cityscape and enhance the overall experience. The welcoming and professional staff enhance the stay further, providing attentive service and a comfortable atmosphere.
The accommodations are notably spacious, especially by New York standards, with well-maintained rooms featuring high-end bedding that promises a restful night. Although some critiques point to outdated furnishings or isolated cleaning issues, the overall cleanliness remains commendable, supported by a dedicated staff. However, ongoing renovations and minor inconsistencies in housekeeping sometimes impact the guest experience.
While the breakfast at Hilton New York Times Square receives mixed reviews, with praise for service but criticism on cost and variety, the on-site dining ambiance is generally pleasant. For those seeking alternative or more budget-friendly breakfast options, nearby dining locations might be more appealing.
The hotel is generally seen as family-friendly, despite occasional challenges with room arrangements for larger groups. Its strategic location offers easy access to attractions that hold special appeal for children and families.
Overall, Hilton New York Times Square stands out due to its strategic location, exceptional views, and comfortable accommodations, making it a popular choice for visitors eager to explore the heart of New York City.
The accommodations are notably spacious, especially by New York standards, with well-maintained rooms featuring high-end bedding that promises a restful night. Although some critiques point to outdated furnishings or isolated cleaning issues, the overall cleanliness remains commendable, supported by a dedicated staff. However, ongoing renovations and minor inconsistencies in housekeeping sometimes impact the guest experience.
While the breakfast at Hilton New York Times Square receives mixed reviews, with praise for service but criticism on cost and variety, the on-site dining ambiance is generally pleasant. For those seeking alternative or more budget-friendly breakfast options, nearby dining locations might be more appealing.
The hotel is generally seen as family-friendly, despite occasional challenges with room arrangements for larger groups. Its strategic location offers easy access to attractions that hold special appeal for children and families.
Overall, Hilton New York Times Square stands out due to its strategic location, exceptional views, and comfortable accommodations, making it a popular choice for visitors eager to explore the heart of New York City.
Categories
Romantic
Family
Luxury
$
+6
Info
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The Sheraton New York Times Square Hotel enjoys resounding praise for its prime location, which places guests at the heart of Manhattan, mere steps away from iconic attractions such as Times Square, Central Park and Broadway theaters. This strategic position offers ease of access to subway stations and major sites like the Museum of Modern Art (MoMA) and Rockefeller Center. The convenience of nearby airports and surrounding dining and shopping options further enhances the overall guest experience, making it an exceptional base for exploring New York City.
Breakfast at the hotel elicits mixed reactions. Many guests appreciate the American variety, cleanliness and friendly service, though long waiting times, high prices and limited options for those with dietary restrictions are common grievances. Similarly, the dinner experience is varied but generally positive. Guests highlight the quality of food and service, especially at the Library Bar, despite some criticisms about the restaurant aesthetics and availability of mixed drinks.
Rooms at the hotel are noted for their cleanliness, comfort and impressive city views from higher floors. However, complaints arise about the small size and outdated furnishings, along with issues like noisy air conditioning and inadequate soundproofing. The mixed reviews extend to the cleanliness of the rooms, where efforts by the diligent cleaning staff are recognized, but lapses in thoroughness are occasionally reported.
Staff experiences vary widely. While some guests laud the helpfulness and professionalism of certain employees, particularly in housekeeping and bell services, the reception staff often receive harsh criticism for rudeness and inefficiency, which detracts from the overall guest experience.
Wi-Fi access is another pain point with many guests finding the extra cost unreasonable and the quality of service inconsistent. Complimentary Wi-Fi for Marriott Bonvoy members is a plus, but connectivity issues remain a frequent source of frustration.
The hotel's gym is well-regarded for its extensive equipment and cleanliness, providing a satisfactory fitness experience despite occasional minor issues. Parking, although available, is often described as expensive with some maintenance concerns related to the parking garage.
The beds receive mixed reviews; some guests find them comfortable, while others consider them too small or uncomfortable due to hard, noisy mattresses. These mixed experiences contribute to the overall perception that the hotel may not fully meet expectations for a four-star rating.
Business travelers will find adequate facilities such as conference rooms and a business service center, though some operational concerns and security issues have been noted. Despite these shortcomings, the efficient front desk staff and additional amenities like the gym make it a worthwhile option for business purposes.
In summary, the Sheraton New York Times Square Hotel is lauded for its unbeatable location and convenience, but improvements in service, room quality and amenities are necessary to uphold the four-star standard and enhance the guest experience.
Breakfast at the hotel elicits mixed reactions. Many guests appreciate the American variety, cleanliness and friendly service, though long waiting times, high prices and limited options for those with dietary restrictions are common grievances. Similarly, the dinner experience is varied but generally positive. Guests highlight the quality of food and service, especially at the Library Bar, despite some criticisms about the restaurant aesthetics and availability of mixed drinks.
Rooms at the hotel are noted for their cleanliness, comfort and impressive city views from higher floors. However, complaints arise about the small size and outdated furnishings, along with issues like noisy air conditioning and inadequate soundproofing. The mixed reviews extend to the cleanliness of the rooms, where efforts by the diligent cleaning staff are recognized, but lapses in thoroughness are occasionally reported.
Staff experiences vary widely. While some guests laud the helpfulness and professionalism of certain employees, particularly in housekeeping and bell services, the reception staff often receive harsh criticism for rudeness and inefficiency, which detracts from the overall guest experience.
Wi-Fi access is another pain point with many guests finding the extra cost unreasonable and the quality of service inconsistent. Complimentary Wi-Fi for Marriott Bonvoy members is a plus, but connectivity issues remain a frequent source of frustration.
The hotel's gym is well-regarded for its extensive equipment and cleanliness, providing a satisfactory fitness experience despite occasional minor issues. Parking, although available, is often described as expensive with some maintenance concerns related to the parking garage.
The beds receive mixed reviews; some guests find them comfortable, while others consider them too small or uncomfortable due to hard, noisy mattresses. These mixed experiences contribute to the overall perception that the hotel may not fully meet expectations for a four-star rating.
Business travelers will find adequate facilities such as conference rooms and a business service center, though some operational concerns and security issues have been noted. Despite these shortcomings, the efficient front desk staff and additional amenities like the gym make it a worthwhile option for business purposes.
In summary, the Sheraton New York Times Square Hotel is lauded for its unbeatable location and convenience, but improvements in service, room quality and amenities are necessary to uphold the four-star standard and enhance the guest experience.
Categories
Romantic
Free Wi-Fi
Business
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