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Summary of reviewsHotel Los Angeles offers a strategic and convenient location, especially appreciated by travelers needing quick access to Santander Airport, the ferry port and other key destinations in Cantabria. The hotel's connection to public transport and ample free private parking further enhance its appeal.
Breakfast at the hotel is generally praised for its quality and variety with many guests enjoying the homemade delicacies and good service at the cafe/bar. While some desire a buffet or more dietary options, the overall feedback leans positive, highlighting excellent value for money.
Dinner experiences at the hotel's restaurant and bar are highly praised for quality and reasonable pricing with the terrace being a favorite spot due to its pleasant atmosphere and occasional live music. Despite minor inconsistencies in food quality, the restaurant receives favorable reviews for its service and ambiance.
Rooms at Hotel Los Angeles are described as spacious and comfortable, often highlighted for cleanliness and well-maintained amenities. However, some guests noted areas needing refurbishment and occasional cleanliness lapses, indicating room for improvement in maintenance.
Cleanliness reviews are mixed with many guests finding their rooms spotless and comfortable, while others reported occasional issues with mold, dust and lingering odors. The overall experience varied, influenced by interactions with the staff and attention to detail.
The hotel's staff receives high praise for their friendliness and professionalism, notably at the reception. Guests consistently feel welcomed and well-treated, contributing significantly to the positive overall experience.
The spa offers a relaxing atmosphere with decent amenities, although cleanliness could be improved. The convenience of appointment confirmations adds to the overall positive impression despite minor maintenance issues.
Parking at Hotel Los Angeles is a standout feature with ample, secure and free options receiving universal praise from guests. The convenience and safety of the parking facilities make it an excellent choice for travelers with vehicles.
Beds at the hotel are widely commended for their comfort, contributing to restful stays. Guests frequently mention the high quality of mattresses and beddings, ensuring peaceful nights despite isolated mentions of firm mattresses or twin beds.
As a three-star establishment, Hotel Los Angeles presents mixed feedback. While some find it adequate, others feel it fails to meet typical three-star standards due to outdated facilities and maintenance issues. Guest expectations of high-end amenities might not align with their experiences.
The hotel is highly recommended for pet owners, providing exceptional accommodation for dogs and other pets. Thoughtful amenities such as pet towels, treats and a welcoming atmosphere make it a preferred choice for travelers with furry companions, further justified by a reasonable pet fee.
In summary, Hotel Los Angeles is praised for its strategic location, comfortable accommodations and exceptional staff, despite areas needing improvement in room maintenance and cleanliness. It stands out as a pet-friendly and convenient option for travelers with vehicles.
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