The Fairmont Grand Del Mar has an exceptional staff who provide guests with great customer service. The staff are described as warmly gracious, polite and amazing and many guests feel that they receive personal care and attention. Although there are a few complaints about slow response times from pool staff and Amaya service and some guests describe stand-offish or rude valets, most guests have very positive interactions with the staff. Some even describe genuine conversations with them that are kind and caring. Overall, the staff of Fairmont Grand Del Mar is praiseworthy for their exceptional hospitality.
Montage Laguna Beach is a luxurious hotel with exceptional staff who provide amazing services. The housekeeping staff ensures that the rooms are spotless, while Gabriel at check-in is incredibly friendly and welcoming. The valets, room service personnel and bar servers are also friendly and welcoming. The employees are professional, polite and go above and beyond to provide great service. Although some guests experienced issues at the Spa pool, the polite and apologetic staff made up for it. Overall, the staff at Montage Laguna Beach provides the best services around, making for an incredible stay.
The Fairmont Sonoma Mission Inn & Spa is a top choice for a romantic and relaxing getaway in Wine Country. Guests have praised the superb facilities, amazing food and friendly staff. The hotel's grounds and overall vibe are impressive and have left guests wanting to return. Although some guests have had issues with parking and found the prices a little steep, the majority found the hotel lovely and worth the price. The hotel has exceeded many expectations and has qualified as a five-star hotel in some guests' books. It is a perfect escape for those in need of a luxury staycation, especially after a slow period due to the covid pandemic.
Situated 3 miles away from the Los Padres National Forest, this upscale Spanish hacienda-style inn dates to 1923.
Summary of reviews
The Ojai Valley Inn is a stunning and picturesque resort located in a peaceful and beautiful location, which offers guests an excellent escape from the hustle and bustle of Los Angeles. The spacious and well-designed rooms are comfortable and luxurious with super soft sheets and plush towels. While some guests did report some dated rooms and a lack of cleanliness, most guests were satisfied with the level of cleanliness of the hotel. The staff is well-trained, friendly and attentive, making guests feel incredibly taken care of. The spa is a definite highlight with guests describing it as "absolutely perfect" and the pools are a great place to relax in the sunshine. Despite some minor issues such as delays in drink service and trash left by the pool, guests overall found the property to be amazing and the epitome of luxury.
Located in the center of the Golden Triangle in Beverly Hills, this hotel features recently renovated rooms and suites, a variety of restaurants and bars, a spa with fitness center and a rooftop pool with panoramic views of the hills and city.
Summary of reviews
The Maybourne Beverly Hills, Maybourne is a five-star hotel that boasts exceptional staff and a prime location. Guests cannot stop raving about the impeccable service provided by the friendly and accommodating team. The concierge, in particular, receives top marks for their outstanding assistance. Visitors also appreciate the balance struck between mask-wearing protocols and a comfortable stay. The hotel's luxurious amenities make guests feel like royalty and staying here is likened to feeling at home. Overall, this hotel is an absolute must for anyone seeking a luxurious and unforgettable experience in Beverly Hills.
Oceana Santa Monica, LXR Hotels & Resorts has received overwhelmingly positive reviews for its exceptional staff and ideal location. Guests have raved about the kind and accommodating service provided by the hotel's staff and specific employees such as Nathan, Lenny and Jessica have been mentioned for their outstanding service. The hotel is perfectly located in Santa Monica, making it an excellent choice for travelers. While a small number of negative reviews mention rude staff, these are vastly outnumbered by positive reviews highlighting the attentive and friendly nature of the staff. Overall, for a stay with excellent staff and a great location, Oceana Santa Monica is highly recommended.
The Estate Yountville is a top-notch hotel that provides exceptional service to its guests. The staff is friendly, knowledgeable and accommodating, always going above and beyond to exceed expectations. Although there are a few comments about the concierge, the rest of the employees are wonderful and informative. Despite some concerns about the hotel being short-staffed, the cleaning staff is very nice and everyone else seems to be a skeleton crew. Overall, the staff's hospitality and friendliness earn high marks, making The Estate Yountville a worry-free place to stay.
Nestled on California's isolated Palos Verdes Peninsula, this luxurious spa hotel features breathtaking views of the coast, first-class amenities and exceptional accommodations in an unrivaled location.
Summary of reviews
Terranea Resort is a luxurious and stunning hotel located on the cliffs of Rancho Palos Verdes, just a 45-minute drive from LAX. The location of the property is one of its top selling points with spectacular views of the ocean, Catalina Island and the coastline throughout the resort. Guests raved about the beauty of the property and the stunning views from their rooms and balconies. The resort offers a variety of dining options that are worth trying with a reservation. The breakfast experience at Terranea Resort is worth trying and the resort still manages to impress with their delicious breakfast options. The staff at Terranea Resort is friendly, accommodating and helpful and the service throughout the resort is top-notch. The resort is incredibly family-friendly, welcoming all guests with open arms and impeccable service provided by the wonderful staff. The pool and grounds are well-maintained and guests can enjoy the beautiful views of the Pacific Ocean while unwinding in the heated pool. The rooms at Terranea Resort have had mixed experiences, but the views from some of the rooms were consistently impressive. The resort is a gem hidden in LA that will make you feel as though you're in a Hawaiian resort. Overall, guests have declared that it is an exceptional place to stay and have had an amazing time there.
The Bardessono Hotel and Spa is an exceptional resort that offers world-class service from the moment you arrive. The staff is incredibly attentive, professional and friendly, making you feel special throughout your stay. The spa service is fantastic and the concierge goes above and beyond to ensure your needs are met. The uniform professionalism and pleasantness of the staff are remarkable with every person having a smile on their face at all times. Overall, the service at this resort is as good as it gets, making it a must-visit destination for anyone looking for a luxurious and relaxing getaway.
The Hotel Bel-Air - Dorchester Collection is a stunning oasis nestled in the heart of the affluent Bel Air district. Guests love its serene environment, surrounded by lush greenery, making it a perfect place to stroll around and explore the area. The location is also convenient with a nearby university adding to its value. If you're looking for a peaceful and beautiful place to stay, this hotel could be a perfect base for your Bel Air trip.
The Ritz-Carlton, Rancho Mirage is a five-star luxurious hotel with a beautiful location that boasts breathtaking and scenic views of the mountains and valley. Guests describe the area around the hotel as spectacular and incredible and the pool and location make it a perfect destination for anyone looking to relax and unwind in a beautiful setting. The rooms have been described as beautiful and spacious, although some may appear dated, they still maintain comfort and grandeur. The hotel is impressively clean and well-maintained and the staff is amazing and provides excellent service, going beyond being nice and accommodating guests in every way possible. The pool, grounds and views are outstanding with many guests describing them as simply beyond. Overall, The Ritz-Carlton, Rancho Mirage is a fantastic resort with great outdoor amenities and cleanliness standards that preserve a luxurious and welcoming environment for their guests.
Rooms: Guests who stay here are sure to be impressed with the charming and immaculately appointed rooms that are a blend of classic and contemporary styles. Each room is spacious, well-lit and decorated to perfection with high-end amenities, making it a luxurious and comfortable stay. The views from the rooms are just as stunning with a gorgeous outlook of the bay area and surrounding hills.
Food: The dining experience at The Claremont Club & Spa is unforgettable. The hotel has a variety of delicious meals on offer and caters to a variety of dietary needs. From the delicious breakfast buffet to the elegant dining experience at the hotel's restaurant, the food never disappoints - always fresh and flavorful.
Spa: The hotel's spa is nothing short of amazing, offering top-notch services and treatments that will leave guests feeling relaxed and rejuvenated. The treatments are customized to their needs and the therapists are highly skilled professionals who provide a personalized experience.
Location: Situated in the heart of one of Northern California's most charming college towns, the hotel is in a stunning location that offers breathtaking views of the surrounding hills and bay area. It's also conveniently located near many local attractions, making it a great base to explore the area.
Overall, Claremont Resort & Club is a top-of-the-line hotel that offers an unforgettable experience, whether you are there for business or leisure. It truly is a luxury escape that will leave guests feeling pampered and rejuvenated. The exceptional service, stunning views, delicious food and top-notch amenities make this hotel a must-stay for anyone looking for a truly remarkable experience.
The Fairmont Century Plaza Los Angeles at Beverly Hills hotel has received exceptional reviews from guests who have had a wonderful stay. The staff is exceptional with guests consistently praising their professionalism, politeness and helpfulness. The luxurious property is made even better by the incredible staff who continuously provide great service and make guests feel at home. The facilities and services exceed expectations, guaranteeing comfort for every guest. The location of the hotel is perfect and the modern decoration adds to the delightful ambiance of the hotel. Despite a small number of negative reviews, the majority of guests consider their stay to be five star-worthy. Overall, the Fairmont Century Plaza hotel is highly recommended for an unforgettable stay in Los Angeles.
The Langham Huntington, Pasadena is a luxurious and tranquil resort that provides exceptional service to its guests, making them feel like royalty from the moment they walk in. The hotel's prime location is convenient for guests to access many attractions in Los Angeles, including the beautiful mountains and hiking trails of Altadena. The hotel features a beautiful pool and hot tub, tennis courts and a Chinese garden to provide guests with a lovely respite away from the hustle and bustle of Los Angeles. Guests have access to several dining options, although some guests had limited choices due to large events. The breakfast offered was expensive, but the food quality was excellent and superb, providing a variety and freshness of flavors, while the staff provided excellent service. Although some guests noted that the rooms could use some updating, they still found them to be clean and comfortable with comfortable beds and appreciated the traditional style and cozy atmosphere. The hotel's grounds were beautiful and well-maintained and the hotel staff, including the valet parkers and cleaning staff, were exceptional, attentive, professional, friendly, warm hospitality and always willing to help. The Langham Huntington in Pasadena is a premier property on the west coast that provides everything about this 5-star hotel standard that screams luxury, from comfortable and elegant rooms to incredible service, ensuring guests' unforgettable stay.
The Grand Hyatt Indian Wells Resort & Villas is a fantastic location for a relaxing and luxurious vacation in California. The hotel is centrally located with beautiful views and a convenient location within walking distance to the Indian Wells tennis garden and golf course. The pool facilities are exceptional with multiple pools and a water park area suitable for all ages. The rooms are generally spacious, clean and comfortable with beautiful views and balconies overlooking the pools. The staff is friendly and accommodating, providing exceptional customer service to ensure guests have a great time. While some guests had issues with the limited dining options and room service, the hotel compensates with a grocery store and polite staff that ensure guests’ comfort. Families with children highly recommended the hotel for the exciting water park amenities, spacious accommodations and free shuttle service in golf carts. Overall, the hotel provides better service for the cost and is highly recommended for a relaxing getaway with wonderful location and amenities.
Room quality: The rooms at The Ritz-Carlton Bacara are nothing short of luxurious. Guests consistently rave about how clean, spacious and comfortable they are. The decor is beautiful and the in-room amenities are top notch - from the cozy fireplace to the plush bathrobes. Some guests suggest that the rooms are in need of modernization, but overall, the majority agree that they are excellent.
Pool & beach: The pool and beach areas at The Ritz-Carlton Bacara are absolutely stunning. The pool is huge and heated, surrounded by lush gardens and comfortable loungers. The beach is equally beautiful with soft sand and a private entrance for hotel guests. Guests love the views from both areas and appreciate the attentive service provided by staff, who are always there to offer towels or a refreshing drink.
Food & dining: The food at The Ritz-Carlton Bacara is exceptional – from the delicious breakfast buffet to the amazing seafood dinners at The Bistro. The restaurants offer a wide variety of cuisine to suit all tastes and the cocktails are expertly crafted. Some reviewers do find the prices to be on the high side, but most agree that the quality of the food and service is worth it.
Spa & wellness: The spa at The Ritz-Carlton Bacara is a truly indulgent experience. Guests are impressed by the range of treatments on offer and the quality of the services provided. The spa facilities are top notch with steam rooms, saunas and hot tubs available. While some find the spa to be expensive, the majority of reviewers find it to be a highlight of their stay.
Overall, guests consistently rate The Ritz-Carlton Bacara as a truly exceptional hotel. While some may find it pricey, most agree that the level of service, facilities and amenities make it worth the cost. It is a perfect place for a luxurious and comfortable stay in Santa Barbara.
The Waldorf Astoria Monarch Beach Resort & Club is a luxurious and beautiful hotel with exceptional service and top-notch facilities. The location is outstanding with stunning views of the ocean and a private beach with shuttle service. The rooms are spacious, stylish and well-maintained with easy beach access. The staff is amazing, attentive, helpful and polite, providing excellent service with attention to detail. The pool is gorgeous with ample seating and multiple options for relaxation and fun in the sun. Overall, guests cannot say enough positive things about this amazing resort with only a few minor complaints about limited food options and crowded pool areas. Despite these minor flaws, the Waldorf Astoria Monarch Beach Resort & Club remains a highly recommended vacation spot.
The JW Marriott Desert Springs Resort & Spa offers a premier getaway experience, impressing guests with its idyllic location and a wide range of amenities. Nestled in beautiful Palm Desert, the resort provides easy access to local attractions, resulting in a perfect blend of convenience and natural beauty. Guests admire the scenic views and meticulously maintained grounds, which contribute to a family-friendly and serene atmosphere.
Dining at the resort is a highlight, with options catering to diverse tastes, from Starbucks coffee to indulgent buffet breakfasts. Notably, Mikado Japanese restaurant offers a delightful teppanyaki experience, while Rockwood Grille receives praise for its culinary excellence. Complementing the dining experience, the resort offers a luxurious spa that guests find rejuvenating, with top-notch treatments in a stunning setting.
Rooms at the resort are typically spacious, clean, and comfortable, providing guests with breathtaking views and modern amenities, although some minor maintenance issues have been noted. The overall cleanliness of the property exceeds expectations, with public areas like the pool and gym being described as pristine.
A standout feature is the exceptional service provided by the staff, who are often described as friendly, efficient, and attentive. Notable staff members including Nehemiah, Josie, and Nina enhance the guest experience with their welcoming demeanor.
The pool area is a favorite among visitors, boasting multiple heated pools with expansive lounge spaces and picturesque surroundings, perfect for relaxation. Families enjoy ample activities and amenities such as arcade games and a vibrant pool area, creating an engaging environment for children and adults alike.
Golf enthusiasts find the resort a haven with its well-maintained courses, and the luxurious atmosphere, characterized by exquisite architecture and landscaped grounds, delivers an opulent retreat. The resort is also a romantic destination, heightened by personalized services for special celebrations, making it ideal for couples seeking a memorable getaway.
Overall, the JW Marriott Desert Springs Resort & Spa is seen as a luxurious, family-friendly destination that offers a variety of excellent facilities and experiences, ensuring a memorable and enjoyable stay for all visitors.